Using the ALM Performance Center resource monitors, you can monitor Windows, UNIX, SiteScope, and SNMP servers on a machine during the test run and determine why a bottleneck occurred on a particular machine. Provides the performance of load test applications and reliably on good reporting.
TE at Infosys Technologies Ltd
Mostly user-friendly and usable, though tough to maintain from the infrastructure side
Pros and Cons
- "It is mostly user-friendly and usable."
- "It is also good for reporting purposes, which would be most familiar for QC and UFT users."
- "It is tough to maintain from the infrastructure side."
I use Performance Center for PC testing. It is mostly user-friendly and usable, though tough to maintain from the infrastructure side.
It is also good for reporting purposes, which would be most familiar for QC and UFT users.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

QA Lead at a tech services company with 1,001-5,000 employees
Provides the performance of load test applications and reliably on good reporting
Pros and Cons
- "Support is nice, quick, and responsive."
- "We implemented through the vendor, who used highly-skilled professionals."
- "Provides the performance of load test applications and reliably on good reporting."
- "New features have been added in latest version and need to be improved with the DevOps integration."
- "We are expecting more flexible to use Jenkins in continuous integration going forward."
What is our primary use case?
How has it helped my organization?
It is used to empower our organisation in assisting customers, addressing their concerns, finding solutions, and providing value, thus making it possible to put customer success first, and in the process, focus on the business.
What is most valuable?
- Merging Graphs
- Layout management
- Measurement menu
- The new features are nice, like cloud testing, mobile testing, continuous testing, etc.
What needs improvement?
- New features have been added in latest version and need to be improved with the DevOps integration.
- We are expecting more flexible to use Jenkins in continuous integration going forward.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
No scalability issues.
How are customer service and technical support?
Support is nice, quick, and responsive.
Which solution did I use previously and why did I switch?
For a long time, we have been using HPE tools only.
How was the initial setup?
It is straightforward.
What about the implementation team?
We implemented through the vendor, who used highly-skilled professionals.
What was our ROI?
ROI is 200%.
What's my experience with pricing, setup cost, and licensing?
It is a bit expensive when compared with other tools.
Which other solutions did I evaluate?
We evaluated LoadRunner.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
OpenText Enterprise Performance Engineering (LoadRunner Enterprise)
May 2025

Learn what your peers think about OpenText Enterprise Performance Engineering (LoadRunner Enterprise). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
R&D Manager at a tech vendor with 10,001+ employees
We easily managed to run load tests of 100K concurrent Vusers on our web application, so scalability was not an issue
What is most valuable?
- Test and resource scheduling
- Test runs trending
- Network virtualization and the new NV Insights report
- Cloud integration
- New Web UI
- Jenkins integration
- Performance Application Lifecycle
How has it helped my organization?
- It made performance testing for global teams work more natural.
- Performance Application Lifecycle allowed us to really build our load test according to the traffic we see in production.
- Trending shows us exactly the performance impact of our latest software changes.
- Using Jenkins, we managed to automate our performance testing as part of the CI.
What needs improvement?
Features in the Web UI should be enhanced. We should be able to do everything from the Web UI. without ever needing to download the old ActiveX ALM UI.
For how long have I used the solution?
Four years.
What was my experience with deployment of the solution?
No issues.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
We easily managed to run load tests of 100K concurrent Vusers on our web application, so scalability was not an issue for us.
How are customer service and technical support?
Customer Service:
An eight out of 10.
Technical Support:A seven out of 10.
Which solution did I use previously and why did I switch?
I did not rate other solutions.
How was the initial setup?
Pretty straightforward.
What about the implementation team?
In-house.
Which other solutions did I evaluate?
We considerd SOASTA CloudTest.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Engineer at a financial services firm with 1,001-5,000 employees
It provides a centralized location for testing
Pros and Cons
- "Probably its prime advantage, it provides a centralized location for testing."
- "On the newer versions, I think the bleeding edge is still being worked on."
What is most valuable?
Probably its prime advantage, it provides a centralized location for testing.
What do I think about the stability of the solution?
The stability on the old versions is good. On the newer versions, I think the bleeding edge is still being worked on.
What do I think about the scalability of the solution?
It is very scalable. No issues with scalability.
How is customer service and technical support?
Premium support is great, but before that, when we just had general support, it was not all that great. We had issues with just trying to get support to call us back on tickets and also with the turnaround time on resolution.
How was the initial setup?
It is not exactly straightforward. Their instructions were not all they could have been, but we still got it installed.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Test Management Architect at a insurance company with 1,001-5,000 employees
Provides testing at the integration or system level and the data to make testing decisions
What is most valuable?
It provides a different platform for testing in an organized fashion. One of the big things is data warehousing, data analytics, you want to get from being reactive to proactive to predictive. Those are the progressions that we want to make. It's going to be extremely difficult when you start to incorporate testing platforms, testing techniques, to tooling, into pipeline, into any of these DevOps pipelines. If we can't collect the data, if we don't really know what's going on, then it becomes very hard to make testing decisions from tooling to technique to platforms.
Performance Center innately provides you the ability to manage those assets. And it's also a different type of testing, independent of something that might be more unit based. We want to be able to test at the integration or the system level, which is a completely different approach to testing compared to a developer who may be doing something very, very low-level. Instead of changing the class.
We want to make sure that all these areas of testing are not just being done, but they're also able to be audited. Because, without access to the data, it makes it very difficult to implement solutions going forward. Whether they're new or they may be something that's up for modernization to keep up with DevOps and pipelining.
What needs improvement?
It has to be fully integrated into pipelines, it needs to be DevOps friendly. It needs to be easily digestible by management, and certainly developers. It's a developers' world, as it should be. They're the ones who create the applications and solve the problems in those applications. So it has to be positioned to be something that allows a team to make better decisions, to move through that progress I mentioned before, from reactive to proactive to predictive. Once you get the predictive you can make better decisions on how you should be teasing things, and Performance Center will have to follow the same trajectory. It has value, but the value needs to evolve and mature along with other aspects of application development.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of QA at a insurance company
Covers a number of types of applications from web to back office and mobile
What is most valuable?
It helps us to test the performance of our applications at load, and what sets it apart is the number of types of applications that it covers from web to back office, and even mobile. Makes multiple protocols available to us.
How has it helped my organization?
It gives us advanced reporting. Allows us to compare performance as we make application changes, and scale to the level that we need as a large organization.
What needs improvement?
I'd like to see feedback from production, to see what scenarios to run, and even better integrations into some other products such as AppDynamics.
For how long have I used the solution?
I've been using LoadRunner for some 15 to 18 years personally, but at the company I'm at, for about six months.
What do I think about the stability of the solution?
Yes, I would say it is stable. We haven't had a problem with stability.
What do I think about the scalability of the solution?
I believe it will meet our needs into the future. We heard today that you can scale up to 2,000,000 users even with the sister product, which is StormRunner. We haven't had any issues with scalability.
How is customer service and technical support?
We use a third-party for tech support and they do a great job.
How was the initial setup?
Straightforward. Very easy to do.
What other advice do I have?
I think it's the best product out there for performance and load testing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Performance lead at a healthcare company with 1,001-5,000 employees
Can be used in all aspects of performance testing: services, web, customized APIs
Pros and Cons
- "It's a very powerful tool."
- "I think better or more integration with some of the monitoring tools that we're considering."
What is most valuable?
As a tool, it's something that we can use in all aspects of performance testing, whether it's services, whether it's web, whether it's customized APIs, like Citrix. It's the tool for performance testing, and it's definitely the industry leader that I've been using for years. It's a very powerful tool.
Truthfully, I think performance is a fairly mature space now. There are not too many things popping up that we're saying, "You know, Performance Center doesn't do X, Y or Z." It's a pretty mature tool and we're happy with it.
How has it helped my organization?
In terms of having one tool it is helpful in terms of training. It has really great reporting features, so not only is it a good tool to do testing with, but when it comes to helping you produce good results that you can present up, it's an all around tool that has everything that you need within it. You don't have to go to other third-party tools for reporting or for different types of testing. It's a tool that is "one size fits all".
What needs improvement?
I think better or more integration with some of the monitoring tools that we're considering.
We're looking to bring in maybe AppDynamics. I personally don't know the integrations but having good integration tools is going to help us in the future.
I think some of the reporting features could be better. I haven't seen much change in terms of that aspect of it, the report analysis piece. It's been good enough but I haven't seen as much advancement in that space, the reporting analysis.
What do I think about the stability of the solution?
I find it very stable. I will say that with the changes to virtual machines and things like that, It is harder now to manage. That's one of the reasons we are looking at not only using Performance Center, but also StormRunner. That gets us away from needing to scale up; doing that within Performance Center can be difficult because you have to deal with the aspects of all that infrastructure. It's not the tool itself, but it's the underlying infrastructure that you have to manage. Something like StormRunner is promising because it gets you away from that a little bit. Somebody else is taking care of that aspect of it.
What do I think about the scalability of the solution?
It's an enterprise type tool. It scales very well. Again, it's not the product that we have issue with scaling.
We have challenges with the number of VMs that we have. The issue with scaling up is we come up against our infrastructure team that wants to limit the number of VMs. They have to manage them. The whole VM-type design seems to be a lot more VMs, and when you need to scale up, it's even more VMs. I understand the cost savings with VMs but in terms of management, if you don't have that nailed down in terms of automation and all that monitoring, it's a challenge to scale up.
I think that's where our current Performance Center implementation is probably going to remain, but if we're going to scale up, we're really looking toward something with StormRunner, where we can scale up as we need and not have to worry about the whole managing of the infrastructure, cause that's a challenge.
How is customer service and technical support?
I have used tech support. Not recently, not in the last 12 or 18 months, but yes, I've used tech support. They're responsive. I've had good support. They get to the point. There's not a lot of hand-holding, they expect you to know what you're doing. I have no problem with that. As long as I can get the answer, get what I need and get it done, I'm happy with that.
How was the initial setup?
I wasn't involved in the initial setup, it was pre-existing. We use Performance Center, but as the HPE ALM piece is managed by a separate tools group, that's a challenge because we don't have control over the whole implementation.
I've assisted with the Performance Center upgrade piece a little bit, installing it, but in general, we have a whole separate group that does it.
What other advice do I have?
When looking for a vendor to work with the number one thing is does a tool do what it needs to do? Second, of course, support. Stability and the ability to scale are pretty important but I think that's grouped under the tool itself. It has to be an enterprise ready scalable tool.
Regarding the vendor itself, support, being responsive, having a way to access the support that's not overly obtrusive. I don't mind doing emails or logging onto a website, just as long as it's not too convoluted. Sometimes I feel like you have to go through 20 steps to get somebody to call you back and every customer support or technical support has their process. As long as it's not overly going through hoops to be able to access that.
In terms of advice, you have to do the math. There are a lot of free tools or tools that you write yourself. You just have to make sure that, long term, are those things maintainable, supportable? Do you have the training? Do you have the support? You have to bake all that in before you make a decision. It's not to say those other tools aren't valid, and people do a lot with them but, for example, if the tool needs programming skills, do you have those skills? Do you have a team with those skills? And how much is it going to cost to keep, hire, or maintain your staff with those tools? So you have to do the math to make that kind of decision, what the right tool is.
I think the tool does what it really needs to do and I've never had an issue with their support. I think they're definitely the industry leading product for performance.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a consultancy with 10,001+ employees
So scalable, we haven't approached any limits - just expand an army of load generators to hammer your app
Pros and Cons
- "The fact that you can have tens of thousands of virtual users and just expand an army of load generators to hammer on whatever application you're testing."
- "I think better support for cloud-based load generators would help. For example, integrate with Amazon AWS so you can quickly spin up a load generator in the cloud, use it, spin it down."
What is most valuable?
The fact that you can have tens of thousands of virtual users and just expand an army of load generators to hammer on whatever application you're testing. It seems to be so scalable, and we haven't approached any limits. We have some projects that have over 100 load generators and they don't have many issues using the tool.
What needs improvement?
I think better support for cloud-based load generators would help. For example, integrate with Amazon AWS so you can quickly spin up a load generator in the cloud, use it, spin it down. That way, you're only paying for the actual time that it's being used. I know they have some functionality with that right now, but it could be improved because right now, our projects have to bare the cost of that infrastructure, whether it's an AWS or whether it's their own VMs, so that would help out with that.
For how long have I used the solution?
Personally, I've been using LoadRunner or Performance Center for almost 10 years. But our deployed solution, that's available to projects, has only been deployed for about two and a half years.
What do I think about the stability of the solution?
I think Performance Center is pretty stable. It's the enterprise version of LoadRunner, which was a very mature tool. In fact, a lot of the components or installation files are still the exactly same. They've added this central, enterprise web front end to it that works pretty well. It's compatible on multiple browsers, on ALM. I would say it's a pretty mature, stable product.
How is customer service and technical support?
More people seem to know how to use Performance Center, so we don't need as much help with it, but it is a more complicated product. HPE, or Micro Focus, has been responsive.
How was the initial setup?
This is complex. We are hosting some of the components in the Deloitte network. The clients or the projects have to set up their own load generators. You have to configure firewall rules. We have to install these agents and point them at our environment to connect and troubleshoot connectivity issues. And every client has a different need. If you're behind a VPN - the app that you're testing - or it's inside the client network, that introduces some challenges. Just by the nature of the tool and what you're doing, it is complex.
What other advice do I have?
It does everything you could hope for in a performance testing solution. It's not cheap, but that's not necessarily a concern for us because we're a large company. But it does anything you can think of. It's a pretty mature, robust tool.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
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Updated: May 2025
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