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Program Manager at a manufacturing company with 10,001+ employees
Real User
A stable solution that supports a wide range of technologies and protocols
Pros and Cons
  • "The solution does support a wide range of technologies and protocols. Plus, two features, network virtualization, and service virtualization, are really helpful. Apart from that, the way they have their billing scenarios, like the execution, is very good."
  • "In Micro Focus LoadRunner Enterprise, I need to spend a lot of time training people, while on other low-code or no-code platforms, I need not invest that much time."

What is our primary use case?

Our organization uses the solution for testing the performance of applications mainly. At times, we have also used the services provided by the solution, like network virtualization and service virtualization.

What is most valuable?

The type of application support Micro Focus LoadRunner Enterprise has is very good. The solution does support a wide range of technologies and protocols. Plus, two features, network virtualization, and service virtualization, are really helpful. Apart from that, the way they have their billing scenarios, like the execution, is very good. We can also have a lot of flexibility in building various scenarios or a load test which is one good thing. I like the way they have made their reporting area. Using certain features in the solution, the insights one gets are very useful for understanding the performance issues in the application.

What needs improvement?

Some areas for improvement in the solution are mainly based on the fact that right now, in the market, there are emerging low-code or no-code platforms, like NeoLoad. In Micro Focus LoadRunner Enterprise, we have to work on scripting. So, I need a skillful resource if I want to hire anyone. In the case of NeoLoad, a low-code environment, and platform, I don't have to search for a skilled resource. I can provide cross-skill training to the existing workforce, and they can work for me. In Micro Focus LoadRunner Enterprise, I need to spend a lot of time training people, while on other low-code or no-code platforms, I need not invest that much time.

For how long have I used the solution?

I have been using Micro Focus LoadRunner Enterprise for ten to twelve years. Also, I am using the solution's latest version. My company is just a customer of the solution.

Buyer's Guide
OpenText Enterprise Performance Engineering (LoadRunner Enterprise)
August 2025
Learn what your peers think about OpenText Enterprise Performance Engineering (LoadRunner Enterprise). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,370 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It takes time to build skills around Micro Focus LoadRunner Enterprise. Also, a person who knows LoadRunner can work on any other tool since that person will know the basic concept of performance testing. There are a lot of users in my company who are using the solution, and if I were to give a count of the users, then it would be in the thousands. Presently, there is an increase in the usage of the solution and the number of users using the solution. Also, I don't have an idea of how the solution is being used by other teams which operate in other countries.

How are customer service and support?

The solution has a good customer service and support team. I have dealt with them multiple times in the past, and they do support us wherever required. I rate the technical support team eight or nine out of ten. To be more concrete, I would rate them a nine.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup process was straightforward.

The solution was deployed on the cloud.

What other advice do I have?

The solution has all the capabilities. The only area they need to work on is the low-code platform which has started emerging in the market lately. If they could do something in that area, it would be a great overall tool in the market. Right now, it takes a lot of time for me to train people and get them onboarded. However, while I use other tools like NeoLoad, I can easily train my team.

I rate the overall solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Samim Iqbal - PeerSpot reviewer
Senior Performance Engineer at a non-tech company with 10,001+ employees
Real User
Support many applications, scalable, and reliable
Pros and Cons
  • "The most valuable aspect of Micro Focus LoadRunner Enterprise is the overall support it has for a lot of different applications and defined domains."
  • "The price of this solution could be less expensive. However, this category of solutions is expensive."

What is our primary use case?

Micro Focus LoadRunner Enterprise scripting tool. We run scripts using this tool. The performance center is where we do the simulations and testing based on whatever application the organization that I work for uses.

What is most valuable?

The most valuable aspect of Micro Focus LoadRunner Enterprise is the overall support it has for a lot of different applications and defined domains.

What needs improvement?

The price of this solution could be less expensive. However, this category of solutions is expensive.

For how long have I used the solution?

I have been using Micro Focus LoadRunner Enterprise for approximately 13 years.

What do I think about the stability of the solution?

Micro Focus LoadRunner Enterprise is stable. We are in the process of upgrading to the newer version, but the version we are using supports many applications, such as web and Java-based applications.

What do I think about the scalability of the solution?

Micro Focus LoadRunner Enterprise is scalable.

We have three people using this solution in my organization.

Which solution did I use previously and why did I switch?

I have previously used JMeter.

How was the initial setup?

We install Micro Focus LoadRunner Enterprise in our local systems.

What about the implementation team?

We did the installation of the solution with our system administrators or a manager who has access. Not everyone has the correct access to install the software.

What's my experience with pricing, setup cost, and licensing?

This solution can be expensive.

What other advice do I have?

One person is enough for the maintenance of the solution when we have three people using it.

I rate Micro Focus LoadRunner Enterprise a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
OpenText Enterprise Performance Engineering (LoadRunner Enterprise)
August 2025
Learn what your peers think about OpenText Enterprise Performance Engineering (LoadRunner Enterprise). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,370 professionals have used our research since 2012.
Shuaib Gill - PeerSpot reviewer
Test Lead Architect at a tech services company with 10,001+ employees
Real User
Straightforward to set up, good or modifying script and offers support
Pros and Cons
  • "I like how you can make modifications to the script on LoadRunner Enterprise. You don't have to go into the IDE itself."
  • "The solution is expensive."

What is our primary use case?

Mostly it's to test APIs. That's been the main use case.

What is most valuable?

I like how you can make modifications to the script on LoadRunner Enterprise. You don't have to go into the IDE itself. You can make a quick change.

The setup is straightforward. 

It's a stable solution. 

Support is helpful. 

What needs improvement?

Honestly, there really isn't any area for improvement. I think it's a great product.

Maybe the scroll bars could be a little bit bigger.

The solution is expensive. 

If they had an easy integration with, let's say, New Relic or Dynatrace, that would be something interesting. If we can see server monitoring data in the LoadRunner report, that would be ideal.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

The product is reliable. It's stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We don't have too many people on the solution right now. We have ten to 15 people using it. We're using it almost daily. It's used 60% to 70% of the time. 

How are customer service and support?

Support has been okay. Yeah, they've been pretty knowledgeable about everything. Responses are generally on time. I typically get a response within a day or so.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used WebLOAD. In WebLOAD, to set it up, if your script needs to use a data file, it's a wizard. It takes six or seven steps to set it up. In LoadRunner, it's a lot easier. It doesn't take that long. It's a very straightforward process.  

The other thing is, RadView uses JavaScript language for the script, whereas LoadRunner uses C. LoadRunner recently has given the option for testers to use JavaScript as well. You can add more users on a LoadRunner test. Their load gens are more scalable. They allow more users with load gen than with RadView.

Right now, we tend to prefer LoadRunner.

How was the initial setup?

The implementation was very straightforward. 

I'd rate the process four out of five in terms of ease of implementation. 

What about the implementation team?

The entire implementation process was handled in-house. We did not use any consultants or integrators. 

What's my experience with pricing, setup cost, and licensing?

I don't know this as a fact. However, I've heard that LoadRunner is pricey.

I have heard from different customers that although LoadRunner's a great product, sometimes they are looking for alternatives, since the pricing model for LoadRunner's very expensive. Sometimes customers will look at other options for testing tools due to the cost.

What other advice do I have?

I'm an end-user.

I'd recommend the solution. For API testing, LoadRunner, getting the script developed in LoadRunner is very straightforward. It's not super difficult. You can get a REST API script in LoadRunner done within an hour if you have all the information and if you know the HTTP headers and stuff like that. You can get it up and running in an hour. 

I'd rate the solution a nine out of ten. I would give them a perfect score if the pricing was better.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2297790 - PeerSpot reviewer
Global Lead application migration at a tech vendor with 10,001+ employees
Real User
Top 10
Helps with load and stress testing but doesn't support some mainframe protocols
Pros and Cons
  • "Our main use case for the product was load and stress testing. It helped us put the system under stress by injecting in multiple users, such as 5,000 users."
  • "OpenText LoadRunner Enterprise doesn't support some mainframe protocols. We had to build scripts to access the interface."

What is our primary use case?

We had to move applications from a mainframe environment to a targeted new environment. We needed to conduct load and stress testing as part of the process. We also used it to keep track of the test cases in the repository. 

How has it helped my organization?

We initially used LoadRunner Enterprise on a project basis. However, it exceeded our expectations, and we bought a small number of licenses. 

What is most valuable?

Our main use case for the product was load and stress testing. It helped us put the system under stress by injecting in multiple users, such as 5,000 users. 

What needs improvement?

OpenText LoadRunner Enterprise doesn't support some mainframe protocols. We had to build scripts to access the interface. 

For how long have I used the solution?

I have been using LoadRunner Enterprise for two years. 

What do I think about the stability of the solution?

OpenText LoadRunner Enterprise is a mature product with high stability. I rate it a nine out of ten. 

What do I think about the scalability of the solution?

We used only about 20 test cases. We didn't push beyond that. 

How are customer service and support?

OpenText's support is good. 

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

We got an 80 percent discount for the product. It was cost-effective, but licenses tend to get expensive. 

What other advice do I have?

The main challenge we resolved using the product is ensuring the functional equivalency of applications that migrated from old to new environments. 

OpenText LoadRunner Enterprise has streamlined our testing process. It acted as a single source for the test cases and criteria. We could pull reports and show the management that the system is tested and can be taken live. 

The solution has helped us save time. 

Before OpenText LoadRunner Enterprise, a customer did not have a repository of test cases. Hence, they needed to redevelop the previously used test cases. However, the solution helps to reuse test cases. 

I rate the product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner. Systems integrator
PeerSpot user
Team Lead at American Electric Power
Real User
Excellent reporting and good support for protocols
Pros and Cons
  • "LoadRunner Enterprise's best feature is the detailed reporting structure."
  • "Micro Focus's technical support could be more responsive."

What is most valuable?

LoadRunner Enterprise's best feature is the detailed reporting structure.

What needs improvement?

Micro Focus's technical support could be more responsive.

For how long have I used the solution?

I've been working with LoadRunner Enterprise for six years.

What do I think about the stability of the solution?

LoadRunner Enterprise is stable.

What do I think about the scalability of the solution?

LoadRunner Enterprise is scalable.

How are customer service and support?

Micro Focus's technical support could be more responsive.

How was the initial setup?

The initial setup is straightforward and takes around fifteen minutes.

What's my experience with pricing, setup cost, and licensing?

LoadRunner Enterprise's price is high, but it gives more value for money than some cheaper alternatives.

Which other solutions did I evaluate?

I've also evaluated JMeter, but it doesn't support as many protocols as LoadRunner Enterprise.

What other advice do I have?

I would rate LoadRunner Enterprise ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at Capgemini Invent
Real User
The solution is easy to install, stable, but it's not user-friendly
Pros and Cons
  • "The most valuable feature is the Vuser protocols."
  • "The solution can be improved by making it more user-friendly, and by including autocorrelation capability."

What is our primary use case?

The primary use case of the solution is for testing.

What is most valuable?

The most valuable feature is the Vuser protocols.

What needs improvement?

The solution can be improved by making it more user-friendly, and by including autocorrelation capability.

For how long have I used the solution?

I have been using the solution for one and a half years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup is straightforward and usually takes a couple of hours to complete.

What other advice do I have?

I give the solution a seven out of ten.

I recommend that anyone that wants to use the solution first have their requirements written out.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PhetaMoloi - PeerSpot reviewer
QA Specialist at Vodacom Business
Real User
Top 5
Easy to use and offers reliability
Pros and Cons
  • "It has offered me some reliability against other products, like JMeter or some other tools."
  • "The technical support offered by the product is an area of concern where improvements are required."

What is our primary use case?

I use the solution in my company for any type of testing that supports LoadRunner's protocols, like your web testing or app.

What is most valuable?

The most valuable feature of the solution is that the support is good, especially the one I am getting from OpenText. The tool is easy to work with if you know what to do. It has offered me some reliability against other products, like JMeter or some other tools. It has worked better for me anyway, most of the time. The tool makes it easy to implement the scripts.

What needs improvement?

The technical support offered by the product is an area of concern where improvements are required. It all depends on how my company manages the technical support offered by the product. My company does not deal directly with Micro Focus and would rather opt for professional services that have subscribed to Micro Focus. Even though the support is good, based on my experience, when I call the support, it goes to junior people first before it gets to a more technical person. I would want to get someone straight who can just be as technical as possible so I can resolve the issue quickly.

For how long have I used the solution?

I have been using OpenText LoadRunner Enterprise for ten years.

What do I think about the stability of the solution?

It is a very stable solution. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

When it comes to how the product's scalability feature has impacted our company's testing capabilities, I would say that it is not something about the product but about performance testing. All the time, your performance testing always improves the quality of the product that you are about to deploy. The reporting in the tool is quite nice. It gives you detailed graphs, making it easy for businesses to understand things.

The licensing that the tool offers allows you to increase or get more licenses as quickly as possible instead of going through a whole process. You can just go to the portal and then download whatever licenses you want. Then, off you go. I think that is a very good model that I have seen since it makes things easier for users.

Scalability-wise, I rate the solution a nine out of ten.

How are customer service and support?

In my company, we have a contact with whom I interact so that we can escalate our issues a bit quicker, and that helps a lot. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product is quite easy to install and involves a straightforward process.

The solution is deployed on an on-premises version.

The solution can be deployed in two to three hours.

What was our ROI?

I am not sure about the cost savings, but not having to deploy stuff that would not work on production is a reason why it has assisted our company.

What's my experience with pricing, setup cost, and licensing?

The pricing is based on the licensing you require. The prices would differ depending on the number of licenses you need. I wouldn't maybe compare it to any other tools. I rate the price as seven out of ten.

Which other solutions did I evaluate?

I have compared the tool with JMeter.

What other advice do I have?

I don't have any challenges whatsoever with the integration.

The AI part is something that may be ahead of where I am with the OpenText LoadRunner side because what we have been looking at now is the introduction of ALM Octane instead.

There is no need to do regular technical maintenance for the solution.

I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Performance Test Professional at Schlumberger
Real User
A scalable and user-friendly product that produces quality reports
Pros and Cons
  • "The product is very user-friendly."
  • "The support team needs to be more coordinated."

What is most valuable?

The product is very user-friendly. It is the best in the market when it comes to performance testing and load testing. It gives accurate results. No other tool can match the product’s report quality.

What needs improvement?

The solution should increase the free users limit to 500 for all Micro Focus products.

For how long have I used the solution?

I have been using the solution since 2019.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the product’s scalability a ten out of ten.

How are customer service and support?

The support team needs to be more coordinated.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

The solution should decrease its price.

What other advice do I have?

A lot of people choose JMeter because it is free. However, JMeter is not as good as LoadRunner. Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free OpenText Enterprise Performance Engineering (LoadRunner Enterprise) Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free OpenText Enterprise Performance Engineering (LoadRunner Enterprise) Report and get advice and tips from experienced pros sharing their opinions.