Micro Focus Data Protector is used for data backups.
CTO at united system integrators
Good dashboards, easy implementation, and scalable
Pros and Cons
- "The dashboards in Micro Focus Data Protector are very good. They are similar to the dashboards in Veeam Backup & Replication."
- "The Micro Focus Data Protector support is not as good as Veeam Backup & Replication's support."
What is our primary use case?
What is most valuable?
The dashboards in Micro Focus Data Protector are very good. They are similar to the dashboards in Veeam Backup & Replication.
For how long have I used the solution?
I have been using Micro Focus Data Protector for approximately 16 years.
What do I think about the stability of the solution?
Micro Focus Data Protector is highly stable.
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What do I think about the scalability of the solution?
I have found Micro Focus Data Protector to be scalable.
How are customer service and support?
The Micro Focus Data Protector support is not as good as Veeam Backup & Replication's support.
Which solution did I use previously and why did I switch?
I have used Veritas and Veeam Backup & Replication.
How was the initial setup?
The solution is easy to implement.
What's my experience with pricing, setup cost, and licensing?
They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive.
If Micro Focus Data Protector has a universal license for every aspect of the operation, there would be no limit to us. For example, they have a different license for Exchange, Oracle, and SQL. You have to have an online license, it can be an expensive adventure.
What other advice do I have?
I rate Micro Focus Data Protector an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Founder at a comms service provider with 11-50 employees
Flexible, very stable, and easy to set up
Pros and Cons
- "If you have an idea of what you are doing, it's very flexible and very stable."
- "The downside of the flexibility on offer is if you over-configure it, it may fail to function as some configurations may not match."
What is our primary use case?
We can back up Oracle databases, SQL databases, Windows machines, Linux, and virtual machines like VMware with this product.
What is most valuable?
In terms of configuration, it's very flexible.
If you have an idea of what you are doing, it's very flexible and very stable. We've been using it since 2010 without an issue.
What needs improvement?
The downside of the flexibility on offer is if you over-configure it, it may fail to function as some configurations may not match. That said, it's a very flexible tool to use it. It helps to start with minimal configuration to avoid misalignment of parameters.
The scheduling could be better. We thought they had made some improvements, however, the scheduling of backups needs to be more flexible and we need to be able to apply different policies at different times.
For how long have I used the solution?
I've been using the solution since 2010. I've been using it since version six onwards. It's been more than ten years at this point.
What do I think about the stability of the solution?
The stability is great. For the most part, there are no bugs or glitches. It doesn't crash or freeze. It's reliable. However, when it comes to new versions, there are certain issues that crop up. They may be due to new developments.
What do I think about the scalability of the solution?
It's scalable. You can have multiple Cell Managers. For example, let's say your environment is very large. You can have the backup server dedicated to a certain group of targets, and then you can have multiple backup servers. You can have another backup server that manages the other backup servers, which means now you can have a global view of all the backup servers.
At the same time, when it comes to storage, you can integrate it into several storage areas. Instead of just using tape, you can use the backup directly to disk. That means even the disk capacity can scale up to many terabytes depending on the storage you are using.
In terms of users, I can't say we have so many users as we are an enterprise, and within an enterprise, there'll be people dedicated to managing the backup.
As we have a couple of hundreds of systems that we are backing up, I would say that we use it quite extensively.
How are customer service and support?
We've used technical support in the past. For example, recently, we were changing our licenses from the traditional licensing to capacity We had to ask them to help us apply the license. That was the first time we were applying that license. For the traditional licenses, we've been doing it ourselves without a problem. They helped to show us how to apply the license, which means next time we can do it ourselves.
How was the initial setup?
The initial setup is straightforward if you know what you are doing. However, due to the flexibility, you may find that you need someone who can guide you in terms of doing the minimum that is required, instead of just over-configuring it.
In 2010, when I started using it, the backups were actually failing every day, only to find that there were too many mismatching configurations due to the flexibility.
The deployment process can take a couple of days. For us, we are a large environment. While the installation itself doesn't take long, the configuration will take time in terms of configuring the backup devices and making sure that everything is working. We need to test and then add new clients. Most of the time required is just to configure the backup devices, like the disks to the virtual tapes, and add that line. However, the installation itself doesn't take long. That part you can do in half a day.
There are just a few people managing the backup environment, however, there are a couple of hundred systems that are being backed up. In terms of the people, we have about five users who look after the environment. However, it's stable. They are not busy with the environment every day. It's just to manage backups.
In general, the size of the team needed to watch the system depends on the size of your environment. The platform itself doesn't need a lot of people. One person is enough. That said, just looking after backups is what makes you look for more people. Looking after the platform, we've been using one person for a long time.
What's my experience with pricing, setup cost, and licensing?
In terms of licensing, you just pay for the licenses you use. That said, it depends on what you want to do - depending on the functionality you need. With capacity-based licensing, you just pay for the size of the backups, and you have all the functionality that comes with the platform.
Which other solutions did I evaluate?
We've tried Veeam for VMware, for virtual machines. At the time, it had limitations. We have since stuck with Data Protector. We have evaluated other solutions, however, for some reason, we decided not to go further.
What other advice do I have?
I'm a customer and an end-user.
We are almost using the latest version of the solution. We are actually using 10. We haven't yet upgraded, however, we are just a step away from the latest.
I would recommend the solution to others. They are 100% perfect. Just like any company, they have their own issues. That said, I would still recommend it as a comprehensive backup and recovery solution.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Alliance Manager at Berca Hardaya Perkasa
Easy setup but lacks compatibility and scalability
Pros and Cons
- "The initial setup was relatively easy."
- "This solution is not scalable."
What needs improvement?
This product needs a lot of improvement both on the technical side and in its pricing and compatibility.
What do I think about the scalability of the solution?
This solution is not scalable.
How are customer service and support?
I don't think this product has a good support center.
How was the initial setup?
The initial setup was relatively easy.
What other advice do I have?
I would rate this solution as five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Engineer at a computer software company with 501-1,000 employees
We use it to back up to VTLs without any problem
Pros and Cons
- "Micro Focus Data Protector's most valuable feature is its interaction with the fiber share. It is easy to use, we use it to back up without any problem to VTLs, and can use the Fiber Channel that is still the TCP."
- "In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations."
What is our primary use case?
Our primary use case is to back up databases, file systems, servers and information in the database.
What is most valuable?
Micro Focus Data Protector's most valuable feature is its interaction with the fiber share. It is easy to use, we use it to back up without any problem to VTLs, and can use the Fiber Channel that is still the TCP.
What needs improvement?
In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations.
The feature I would like to see in the next release is only more integration with new databases.
For how long have I used the solution?
I have been using Micro Focus Data Protector for about 20 years.
We are currently using the latest update in some platforms. We are using version 10.
What do I think about the stability of the solution?
Its performance and stability are okay.
In terms of maintenance, we only need to do updates when we receive information. Not more than.
What do I think about the scalability of the solution?
Micro Focus Data Protector is an easily scalable solution.
We have six people in my company using it.
How was the initial setup?
The initial setup was simple for me because I am experienced and have used Data Protector for many years. It takes one hour maximum.
What other advice do I have?
I would recommend Micro Focus Data Protector to other users.
On a scale of one to ten, compared with other solutions, I would give it a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Operations Manager at a wholesaler/distributor with 1-10 employees
Easy to use, stable, and provides heterogeneous protection
Pros and Cons
- "What I like the most about this solution is that I can change and access the Oracle backup file."
- "I would like to see a better user interface in the next release."
What is our primary use case?
The solution is used in protection across a heterogeneous computing environment.
What is most valuable?
What I like the most about this solution is that I can change and access the Oracle file.
What needs improvement?
I would like to see a better user interface in the next release.
For how long have I used the solution?
I have used the solution for 20 years.
What do I think about the stability of the solution?
In my experience, I found the solution to be stable.
What do I think about the scalability of the solution?
The solution is scalable. There are approximately 10 users using it in my organization.
How are customer service and technical support?
Since I am using the solution as a trainer, I have not used any technical support.
Which solution did I use previously and why did I switch?
I have used StorONE solution before.
How was the initial setup?
I have installed the solution myself. It was easy and took approximately 40 minutes.
What about the implementation team?
There is one administrator necessary for the deployment of the solution.
What's my experience with pricing, setup cost, and licensing?
The solution requires paying for a license.
What other advice do I have?
I would recommend the solution to others.
I rate Micro Focus Data Protector an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Storage & Backup Engineer at a tech vendor with 10,001+ employees
VMware backup integration and cloud recovery lacking; good deduplication implementation with CAPA
Pros and Cons
- "Deduplication implementation with CAPA is very good."
- "VMware backup integration and cloud recovery is lacking."
What is our primary use case?
The primary use case is mainly for data protection for both short-term and long-term retention. We are resellers of Micro Focus and I am a storage and backup engineer.
How has it helped my organization?
Many colleagues complain about poor and complicated implementation of VMWare granular recovery
What is most valuable?
The feature I like the most is the deduplication implementation with CAPA. It's very good.
What needs improvement?
I think the VMware backup integration and the cloud recovery is lacking. I also found it difficult to implement the granular recovery solution with Micro Focus for both VMware integration backups and for exchange integration backups. Implementing this solution was a big challenge. Other products like Veeam, or NetBackup have a simpler and more user friendly solution than Micro Focus. Implementation really should be more straightforward. I'd like to see stronger integrations, and an easier setup for granular recovery. It's a feature that plays a great role for data protection.
For how long have I used the solution?
I've been using this solution for 11 years.
What do I think about the stability of the solution?
Stability depends on the platform. It's quite stable on a Linux platform but I've had bad experience in the past with Windows. I don't know if there is more stability with the new releases, but we abandoned the Windows platform for the core services of Data Protector. We're using Linux.
What do I think about the scalability of the solution?
The scalability is okay although there are issues regarding the database. If you're installing the solution in a physical machine, and you have to extend the database, it's not so easy. With virtual machines, it's easy to extend it. Scalability depends on the type of installation. I suggest deploying the core as a manager that contains the database, then if you need to scale up storage, you can easily extend the virtual disk in a short time.
How are customer service and technical support?
Technical support has not been good recently and in several cases, I have found the solution myself. I would expect support to be able to manage these issues.
Which solution did I use previously and why did I switch?
We currently also use NetBackup and Veritas which are both more open to other systems. There is also the Veritas fast solution for appliances together with the pro. With Micro Focus, you need to contact the vendor for equipment for the storage device, and for the new servers and the physical middle servers. NetBackup and Veritas only have one vendor and we get everything from them. It makes it easier to prepare bonds and to design a solution for customers. Veritas also has integration for cloud-native backup, and we have integration for the backup storage before the middle server. There is also good integration with VMware and Data Protector. Micro Focus is not like that. We need three different vendors to provide the same solution.
How was the initial setup?
The time it takes to set up a virtual machine with the software operating system is very quick if it's a new installation. But if it's an upgrade, it is quite difficult, because it takes time to convert the database to the new user. The performance of this product in the Windows platform is not great so we usually don't install it. With VMware, it is easy to attach the kit, the package ISO file. Then the setup is quite easy. In that sense, it's like the other products for this. It's probably more difficult than implementing in a network environment, with firewalls in between middle servers and clients, or between some manager and the new servers.
What about the implementation team?
Implementation was in-house
What's my experience with pricing, setup cost, and licensing?
This solution is a manager service. We resell this product with the manager service in our private cloud that we provide the customers so for us, it's a good price. However, I do think they should lower the price as there are other, better technologies available.
Which other solutions did I evaluate?
EMC Networker
What other advice do I have?
I would rate this solution a six out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Senior IT Manager with 501-1,000 employees
Reliably backs up data and files in our diverse environment
Pros and Cons
- "The most valuable feature is the capability to back up our SQL server."
- "The interface has been the same for many years and needs to be updated"
What is our primary use case?
We are using this solution to back up our data from SAP HANA and Microsoft applications. We also use it to back up our domain and file servers.
What is most valuable?
The most valuable feature is the capability to back up our SQL server.
We also use this product to back up our Linux file system.
What needs improvement?
The interface has been the same for many years and needs to be updated. The dashboard has changed, but that only deals with part of the backup process.
For how long have I used the solution?
We have been using Micro Focus Data Protector for 15 years.
What do I think about the stability of the solution?
We haven't had any issues with respect to stability.
What do I think about the scalability of the solution?
The scalability is very nice.
What other advice do I have?
Overall, this is a good product and it hasn't given us any problems.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Engineer at Computech Limited
Has an easy setup but is only available on-premise
Pros and Cons
- "The initial setup is straightforward if you understand Data Protector."
- "The initial setup is straightforward if you understand Data Protector."
- "I don't like this solution so much because it's very technical and compared to Commvault and Veeam, it's not so user-friendly. The interface needs improvement."
- "I don't like this solution so much because it's very technical and compared to Commvault and Veeam, it's not so user-friendly. The interface needs improvement."
What is our primary use case?
The primary reason clients purchase this solution is for backup.
What needs improvement?
I don't like this solution so much because it's very technical and compared to Commvault and Veeam, it's not so user-friendly. The interface needs improvement.
It was sold to another company, I haven't seen a lot of improvement that they have done.
For how long have I used the solution?
I have been using it for six years.
What do I think about the stability of the solution?
It is not a stable product because I found that it's only dedicated to HP products.
What do I think about the scalability of the solution?
Scalability is not good because for us if we buy 10GB and want to upgrade there's no provision to upgrade easily. You must consult with the HP support team. As opposed to Veeam where you just buy their license then they upgrade it or with Commvault you just buy their license and then the user can upgrade.
How are customer service and technical support?
The support nowadays isn't so good because in order to get support you have to have a support contract.
Which solution did I use previously and why did I switch?
Commvault is an enterprise backup solution that does both virtualization, on-premise, and cloud and also does outside replication.
How was the initial setup?
The initial setup is straightforward if you understand Data Protector. The deployment takes around two days. You need a consultant for the deployment.
What's my experience with pricing, setup cost, and licensing?
The pricing is around $3,000 to $5,000. The charge additionally for support and to scale.
What other advice do I have?
Considering the data report and also the possibility of maintenance and support, I would advise going for Veeam or Commvault because of the free trial security and backup possibility data protection, which is on-premise, cloud, and replication. This cannot be done by Data Protector.
I would rate it a six out of ten. It only has the option for on-premise while the other solutions can do on-premise, cloud, and replication use the same interface. They should improve it to have a replication feature and do backups within the cloud. It can be a good device to use.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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Updated: March 2026
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