The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security.
Security Engineer at a tech services company with 11-50 employees
User friendly implementation, highly secure, and reliable
Pros and Cons
- "The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
- "Okta Workforce Identity can improve by having more features in governance."
What is most valuable?
What needs improvement?
Okta Workforce Identity can improve by having more features in governance.
For how long have I used the solution?
I have been using Okta Workforce Identity for approximately one and a half years.
What do I think about the stability of the solution?
Okta Workforce Identity is stable.
Buyer's Guide
Okta Workforce Identity
October 2025

Learn what your peers think about Okta Workforce Identity. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
871,408 professionals have used our research since 2012.
How was the initial setup?
Okta Workforce Identity was easy to install, it is user-friendly when it comes to implementation.
What's my experience with pricing, setup cost, and licensing?
The price of Okta Workforce Identity is reasonable.
What other advice do I have?
I rate Okta Workforce Identity a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Implementation Engineer at a tech vendor with 201-500 employees
Straightforward and easy to use
Pros and Cons
- "It's easy to use and straightforward."
What is our primary use case?
The primary use case is for identity and access management. The single sign-on and access control can be done as a part of Okta. You have APIs to work within Okta and user provisioning.
What is most valuable?
It's easy to use and straightforward.
What needs improvement?
It's my personal opinion, but it was a classic UI and now the UI is different. I was used to the old UI and when I moved from the old to new, I found it a bit difficult.
For how long have I used the solution?
I have more than a few years experience of working on Okta.
What do I think about the stability of the solution?
It is stable.
How are customer service and support?
The technical support for Okta is really supportive.
How was the initial setup?
It's on a cloud platform, so all you have to do are the configurations.
What other advice do I have?
As Okta is basically comm center identity and access management, I rate it nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Okta Workforce Identity
October 2025

Learn what your peers think about Okta Workforce Identity. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
871,408 professionals have used our research since 2012.
Consultant at a financial services firm with 1-10 employees
Enables creating different identities and policies, but it could collaborate with a third-party tool for conditional access features
Pros and Cons
- "It is flexible and easy to install."
- "It only facilitates provisioning and not de-provisioning."
What is most valuable?
The platform’s most valuable feature is the universal directory, where we can create different identities and build policies. It is flexible and easy to install.
What needs improvement?
They could provide collaboration with Microsoft for conditional access and other features. They could work on reducing bugs as well.
For how long have I used the solution?
We have been using Okta Workforce Identity for five years.
How are customer service and support?
We receive technical support through third-party suppliers. They provide good support services.
How was the initial setup?
The platform can be deployed on the cloud.
What was our ROI?
The product generates a return on investment in terms of documentation quality and support services provided by Okta.
What's my experience with pricing, setup cost, and licensing?
The product is expensive compared to other vendors.
Which other solutions did I evaluate?
We are evaluating a few products for our customers.
What other advice do I have?
The impact on user provisioning and de-provisioning processes with Okta Workforce Identity varied depending on the application. Customized applications help in automatic identification. However, it only facilitates provisioning and not de-provisioning. The security posture has significantly eased various aspects of IAM. The integration capabilities of Okta have provided benefits, especially compared to Azure.
I rate it a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at a tech vendor with 501-1,000 employees
User-friendly and easy to set up but issues with firewall
Pros and Cons
- "Workforce Identity's best features include its user-friendliness and easy setup."
- "In some setup cases, there are issues with attributes not going in properly."
What is our primary use case?
I mainly use Workforce Identity to give users access to applications.
What is most valuable?
Workforce Identity's best features include its user-friendliness and easy setup.
What needs improvement?
In some setup cases, there are issues with attributes not going in properly. We've also had some problems with the firewall causing the data center to slow down.
For how long have I used the solution?
I've been using Workforce Identity for about a year and five months.
What do I think about the stability of the solution?
Workforce Identity is stable.
What do I think about the scalability of the solution?
Workforce Identity is scalable.
Which solution did I use previously and why did I switch?
I previously worked with One Identity Manager and IBM Identity Manager.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
Workforce Identity is well-priced.
What other advice do I have?
I'd advise anybody thinking of implementing Workforce Identity to be careful with their setup roadmap. I would give Workforce Identity a rating of seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Okta Workforce Identity Report and get advice and tips from experienced pros
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Updated: October 2025
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Buyer's Guide
Download our free Okta Workforce Identity Report and get advice and tips from experienced pros
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