Okta Workforce Identity Reviews

Intergated on-prem and cloud applications on multi-tier domains and user identity accessing applications hosted on cross domains. Full fleged automation using AD and Okta groups for app assignment. 

Lifecycle Management of apps on our Okta tenant. 

• Central administration of Apps
• Auto activation of user accounts/ Just-In Time Provisioning
• Global App availability
• Less or No Administration required

1. Active Directory Sync, as its useful for pre-assigning apps, can also be used for de-provisioning apps for exiting users

2. Shared apps with common password can now be managed centrally without revealing the credentials

3. User and Apps Management

4. Desktop Single Sign On

5. Auto-provisioning

6. Flexibility to integrate In-house applications

7. Password Self Service

8. Support non-domain users

9. Group based app assignment (okta, AD, pushgroup)

10. Adaptive MFA

11. Workflow for app requests

Command line access

Reporting

Since 2015

It's very stable we have 99.999% uptime on the base

Very high and secure, we have more than 170+ apps secured for sso

Customer Service:

9 out of 10

Technical Support:

9 out of 10

Yes, we had previously used a different solution which was replaced by Okta. Non-scalability was the major drawback of our previous solution.

Initial setup is straightforward, simple and easy to manage

Some apps needed assistance from Okta support team.

Setup is simple if you are an AD admin, cost comparison is nominal compared secured access

KB article from Okta is very detailed just spend some time on the okta

• Supporting SaaS implementations from corporate login.  
• I'm a consultant and have worked with Okta at two clients. Both had started to leverage Okta for single sign-on to SaaS services and internal systems. One was more advanced, the other was only doing limited federation and not taking advantage of the power of Okta.

Okta improved both organizations where I've worked with it: 

• Better Single Sign-On (reducing the number of passwords)
• Improved accountability (to know what users were doing, and where they were working on Identity and authentication services)
• Authentication (where Okta's own MFA solutions or work in combination with Duo were very useful for strengthening the security of major systems)

Okta's great for their federation capabilities where it lets the IT team enable business with anyone using common federation features across SaaS, PaaS, IaaS, and internal applications. The Multi-Factor Authentication capability lets you address one of the biggest challenges around security - MFA to make it hard for adversaries to get into your systems.

Better multi-factor authentication integration and support, it's around v2.0 and will need a 3.0 release for maturity.

I am not using the custom identity aspect; I use it only for customers and staff. We wish to sell the customer EIM because, at the moment, they have a SaaS solution. You can use Microsoft Azure to host Workforce Identity.

Okta is a very compliant solution, and it is easy to deploy.

It is not very interesting from a marketing perspective. For this, you can use open source solutions to reflect different groups.

Customer EIM is a new concept, and historically we use the customer EIM for the questionnaires or with focus. We have been using it for about 7 years.

It is a stable product.

It is a perfect solution in terms of scalability.

Technical support is excellent.

All the providers of EIM have the same licensing model. If you have 10 million users or customers of Okta, it is just one payment. However, it is costly in this case. The licensing model is unique to each user. Each user costs 10 euros. Therefore, if you have 10 million users, that's almost 100 million, so it is costly. The model is effective, however. Each user's identity is unique. It is cheaper for small companies and organizations, as they have fewer users. It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective.

We considered Arribatec, which is a new startup solution in the market.

If you require identity solutions as a service, I would recommend it, but it is dependent on the use case. I would rate this solution 7 out of 10.

• SSO
• Lifecycle management (provisioning / deprovisioning)
• Mobility management

We've integrated our HRIS system with our Active Directory/Office 365 using Okta. We're able to shift away from Active Directory as a master and allows us to be more mobile with our remote employees. Account creation and disabling people on time has made our team more productive.

• A couple of improvements with the lifecycle management that will help companies that don't have an HRIS system to help manage contractors and contingent workers would be to add ways to disable their accounts once a certain time point is designated.
• Also, an improvement to the reporting capabilities can make running reports easier and more customizable.

I have used it for four years.

We have not encountered any deployment issues. The support team has been amazing.

There was just one small downtime with the DNS attack that affected many cloud companies.

We have not encountered any scalability issues.

Customer service is excellent.

Techncial support is excellent.

We did not previously use a different solution. Okta was the industry leader.

We implemented it in house with the consulting team.

The Okta application network is a huge component of the company that will grow with the industry. If customers are asking for things, then Okta will consider adding it.

We use Okta primarily for user-provisioning and as an SSO portal for access to our applications.

Our organization has a fairly high turnover rate so having an automated process for provisioning and de-provisioning of accounts saves a lot of time from an administration perspective.

The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process. We put the process in to save time and increase accuracy in the user-provisioning process. Most everything is driven from our HR system thereby limiting manual input and duplication of work when provisioning accounts. Accounts are disabled as soon as the account is terminated in the HR system.

We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment.

In terms of rating Okta, it is always hard for me to say, as I have not used any other product to perform the functions we use Okta for, so I really don’t have a comparison. There are some things that Okta does very well – SSO being one of those so for that part I would rate it as a nine or 10 out of 10. For the provisioning part, we did have several issues that we have to work through, so for that aspect, I would rate it somewhere around a six to eight out of 10.

It is the authenticator for secure logins. We use it to log into companies' applications with a double security level. 

It is to prove that I am an employee authorized to use certain applications.

Our repository of data and our work are all based on Microsoft Teams now since we are a global organization with people spread literally across the globe. Employees have access to these documents all over the world, so the company needs to have a high level of security and privacy to access these documents. Okta is an important tool for controlling this access.

I find it very useful and very easy to use.

They have good push authentications. This is when I get into my company's internet and they ask me for a code that is provided by Okta. I don't need to write the code, I just need to click the "push" button and my mobile phone is asking, "Someone is trying to connect to your account, do you authorize them?" I just click yes, and automatically it recognizes that that login is authenticated. 

In terms of the user interface, it's fine. It's very good. I don't see any improvement needed in the user interface.

It's stable.

The solution can scale. 

My concern is that I live in an emerging country. In my country, there's a lot of stealing of mobile phones, and mobile phones are the authentication device through the Okta application. If someone should steal my mobile phone, which is very common in my country, he or she might have access to my company account. That's my concern. I don't know if there's another way of doing the authentification. Maybe if you can have a dedicated device for using Okta, it might be better, or if there were other options for authentication.

I would like to have a version of this software for personal use, for my personal accounts. 

I've been using the solution for two and a half years now.

The solution can scale. 

I'd rate its ability to expand eight out of ten.

Everyone is using the solution in our company right now. That's roughly 3,000 people. 

I've never directly dealt with technical support.

I'm not sure if any other solution was used previously. When I joined the company in 2020, I start using Okta, and I don't know if they had any previous applications.

The initial setup is intermediate. A security solution is not supposed to be easy to apply. It's supposed to be somewhat bureaucratic. That said, the setup itself leans towards being straightforward. We didn't have any issues with the setup.

I'd rate the ease of implementation at a seven or eight out of ten. 

I'm not sure about maintenance requirements, however, our company has a limited IT team of about three or four people, and therefore it's likely not too maintenance-heavy.

It has been a very stable product. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

I'd rate the stability eight out of ten. 

I don't have any visibility on the pricing. It was negotiated by my company. I'm not sure how much they pay.

I'm a customer and end-user.

This solution is a direct competitor to Google Authenticator or Microsoft Authenticator. I use Okta. My company adopted Okta as a security platform.

It updates automatically, and therefore, we always use the latest version of the solution. 

Generally speaking, it is a good tool, and I would recommend it to others. 

I'd rate it eight out of ten overall. My main concern is security should a device get stolen.

The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security.

Okta Workforce Identity can improve by having more features in governance.

I have been using Okta Workforce Identity for approximately one and a half years.

Okta Workforce Identity is stable.

Okta Workforce Identity was easy to install, it is user-friendly when it comes to implementation.

The price of Okta Workforce Identity is reasonable.

I rate Okta Workforce Identity a ten out of ten.

The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive. 

This user integration with the Okta integration network could be simplified.

I have used this solution for one year. 

This is a stable solution. 

The customer service and support is fast and effective.