Nutanix Cloud Infrastructure (NCI) Reviews

• Single pane of glass view for all components.
• Excellent after-sales support.
• Easy updates and upgrades.

Reduced hours wasted on troubleshooting failed updates.

• Uptime
• HA
• Redundancy
• Disaster Recover (DR)

Three years.

None, except when they sent an engineer who was still new.

None.

None. It scales seemlessly. The hardest part is negotiating for the budget to do so.

The customer service is excellent.

The technical support is excellent.

3-tier infrastructure. We switched due to the complexities of multiple vendors with multiple points to blame.

It was straightforward. We used their professional services to assist with the deployment.

We used both an in-house team and a vendor team.

Not applicable.

The after-sales support is amazing and worth investing in.

None.

We have used Nutanix for three years now and have scaled and upgraded four clusters in that time with no issues.

We're looking for a solution that integrates with cloud technologies, so we want to adopt a Nutanix service.

Acropolis could help us build a cloud environment for our company.

We would like to see a cloud version of Acropolis AOS. Currently, we're trying to implement an AWS environment for some solutions, but we would like to use another technology also to enhance our organization, so we are looking for another technology for this, especially a cloud solution.

We've been trying out Acropolis for about two weeks to a month, so I'm not an expert.

It has been stable so far.

During our trial, we have 30 users, but we plan to implement for around 300 or so in the future.

I had a good experience last time I contacted Nutanix support. 

My tech team handled the setup so I can't comment on that, but it took about a week. Maybe five staff members would be enough for deployment and maintenance.

The license for Acropolis is monthly.

I rate Acropolis AOS eight out of 10. 

I primarily use the solution for virtualization.

Now that we have virtualization, with its simple configuration and installation, I can run the different platforms on it.

The configuration is easy and it's flexible.

In terms of the IT different categories, I would like for the governing sections to be able to use it in the IT department. If they can have something like a one view management portal or software similar to VMware that would be an added value.

The solution is about 70% stable. I haven't had any major problems with it.

Scalability is perfect.

I would rate technical support a 7 out of 10. They're fine. There aren't many resources for that here in Saudi Arabia. We need more resources.

We previously used VMware and we switched to Nutanix because sometimes it's cheaper for the environment, the company, and also for the customer.

I'd say the initial setup falls somewhere in the middle. It's not that complex, but it's not easier than the others, for example. Deployment took a couple of hours.

We have our own consultants that helped with the implementation.

It's easy for your IT department, manager, or director. The simplicity of it is good. I would rate this solution at 8.5 out of 10. I would rate it a 10 if support was increased in Saudi Arabia and the pricing was more competitive.

The console and managing are user-friendly.

Deployment could be more user-friendly - currently, it requires certain skills with the network and nodes. In the next release, capacity planning and reporting should be included.

I've been using this solution for around four years.

This solution's stability is fine.

Acropolis AOS is scalable to nodes and the cloud.

Nutanix's technical support is ok but could be improved - sometimes cases get passed around, and it takes some time to get a solution.

The initial setup was straightforward, with deployment taking an hour and a half.

I would advise anyone considering implementing Acropolis AOS to configure their network properly because if it isn't, it's very difficult to apply the solution. I would rate this solution eight out of ten.

We're using Acropolis as our own cloud platform. FutureTech, my company, has built a cloud which is called Jute Cloud and is offering services to customers in Kuwait, Bahrain, and in Jordan as well. We are offering infrastructure as a service, backup as a service, DR as a service, security as a service. All of that is based on Nutanix Acropolis.

In terms of performance, it is outstanding.

The TCO model of Nutanix is much more mature than other solutions, because everything is consolidated. We're getting the best value for our investments. We're able to build cost-effective solutions, so it helps us to generate better revenue, and better margins as well.

Flexibility. We're able to mix performance nodes with storage nodes easily. Unlike other vendors where, if we start a hyperconverged solution with them, we have to stick to a specific model, to a specific series with specific capabilities, with Nutanix it's very easy to mix and match the best solution, especially for a dynamic infrastructure like ours.

It would be fantastic if there was a built-in layer, in Nutanix, that acted like a cloud interface. So far, we need to integrate a cloud interface on top of Nutanix for billing the usage for specific customers' domains. It would be great if a cloud gateway was built-in, inside Nutanix.

Also, one of the very important things that I would like to see in Nutanix, but I'm not sure if it's in the roadmap or not, is to have some kind of caching optimization at remote sites, to build active-active data centers more easily.

The stability is really outstanding.

One of my biggest customers worldwide is called Agility and they have distributed data centers around the world. In my first meeting, I asked the IT Manager there, "Okay, so what do you think about Nutanix's stability?" He said, "You know what? My only problem with Nutanix is that it's very stable, so I don't know how my engineers, if one day they face a problem, will fix it, because it's very stable, unlike other vendors." 

We literally put the appliance in production, and we forget about it. It's a very stable environment. More than 70 percent of my sales are coming from existing customers. Customers start with a small workload and then they add more workloads because they find the platform very stable and they can depend on it. They can add more workloads to it. And they even refer the technology to other customers as well.

No other vendor in the market today has the scalability options that Nutanix has. We're able to mix different models, different capacity models, different performance models. It can do all of that. Other vendors cannot do that.

The support is very good, because whenever we have a support ticket, even from the virtualization layer, all we need to do is open one ticket with Nutanix, and they solve all of our problems related to hardware or related to hypervisor. We love that because it helps us to maintain our SLAs.

They are very responsive.

We switched to Nutanix Acropolis, because of the 3D architecture. The old architecture has a lot of disadvantages. For example, whenever there is a support ticket that needs to be opened, we used to check with the software manufacturers, and they would point fingers at the hypervisor layer or the virtualization software, so we would have to go open a ticket again with the virtualization vendor. Then, they would say, "No, maybe it's the storage." Then the storage guy would say, "No, maybe it's the SAN switch, not the storage," and we would keep on cycling.

With Nutanix, the best thing is that they support the whole solution. We're getting just one appliance.

One more issue was the storage itself. Regardless of how big the investment was - we could increase the capacity of the storage as much as we wanted - the problem remained in the IOPS. We found a very good solution for this in Nutanix, because whenever we're adding new appliances, not only are we increasing the capacity, but we're also increasing the performance. This is the best solution, especially for a dynamic workload.

Our most important criteria when selecting a vendor are 

• support
• having a decent roadmap
• R&D.

Those are the most important factors. I put support first because maybe they have a very good technical solution but the support is very weak. That would be a very big problem for me, and production. And a vendor that is investing in R&D, it makes a lot of sense for me to use them.

I evaluated Cisco HyperFlex. It was very weak. We also compared EMC2. They have a hyperconverged solution, but I don't remember what its name was. We also evaluated Simplivity, which is now part of HPE. All of them lacked a lot of features compared to Nutanix.

For example, automatic sync is not there. To guarantee the performance in all of them, you have to go with all-flash nodes. Nutanix is more cost-effective because we can mix a hyper solution and still get better performance than all-flash from those vendors.

Do a demo. Don't just depend on the theoretical information in the information sheets, but go for an actual demo. Once you see a demo in action, you know exactly what the features are and how to do it.

I rate Nutanix Acropolis a 10 out of 10 because we're getting superior performance, support is very good, and it's a very cost-effective solution.

• Simple to use
• Ergonomic

We were able to remove the following equipment from  our infrastructure: 

• EMC VNX5300
• Cisco Switch FC
• FalconStor
• Cisco UCS Servers
• A lot of cabling 

So in the end there is much less complexity to manage.

Snapshot Management needs improvement.

Ten months.

Very few, it has now been running for five to six months without any problems.

No issues.

Excellent, thiis the best area. Very efficient.

SAN, EMC VNX5300, FalconStor, Switch Cisco FC and CISCO UCS Servers.

Simple move, two to three days max.

Needs to be negotiated.

HPE Simplivity.

Using a hyperconverged system, network backbone, becomes more critical.

• Small footprint
• Scalability
• Price when compared to other computer/storage solutions is better value

We are using it for an internal VDI solution and proof of concept for other possible projects.

None, everything is working great and I don't currently have any suggestions.

We installed it in the middle of January 2015.

No issues encountered.

I've had to contact them a few times about minor first use things and they responded quickly and with great detail.

It was very easy, and very smooth.

They sent an engineer to help us set it up on site, and he walked us through the implementation.

We were pretty cut-throat on the pricing but we also bought it at the end of the year so we most likely got a good deal so they could make their numbers. We also only bought one year of support to keep the price within the project budget.

We investigated several other products and went with this one due to their demo and in depth sales pitch.

For the industry they are in, Nutanix is some amazing stuff. Even if we don't expand our footprint with them, I will personally be keeping up with their technology.

It's an all-in-one solution.

Faster iOPs, and it frees up network traffic.

It would be nice to have larger HDDs.

I've used it for over one year.

No issues encountered.

No issues encountered.

No issues encountered.

It's excellent, but expensive.

It's excellent, but expensive.

I resell all MFGs and needed to replace everything, as my customer wanted to keep his core systems off the network.

A Nutanix engineer helped in all phases of the installation, and it was very easy.

Our engineers were contracted to install, and with the Nutanix engineers it went off without a hitch.

The ROI is gained within two years.

I would seriously look at a less expensive support solution. I’d be surprised if a customer calls more than a few times on their support.

If you are looking for a computer, power, networking and storage solution, this is a great option.