PeerSpot user
Director - Consultor Senior Unix/Linux - Freelance at a tech services company with 11-50 employees
Real User
Top 10
The product allows me to monitor a phone with address IP on a desk to very big servers of any company
Pros and Cons
  • "I can monitor a phone on a desk to very big servers of any company."
  • "I can monitor a software made in-house to software of bigger companies."

    What is our primary use case?

    We have installed  Nagios Core and Nagios XI on many customers in Latam successfully. A good use case was one customer with many servers (upper 1000) and many routers and switches (upper 2000), they wanted to monitoring operating systems and switches ports, Nagios worked like to swiss watch.

    How has it helped my organization?

    With Nagios, I can monitor since a phone on a desk to very big servers of any company. Also, I can monitor a software made in-house to software of bigger companies. Nagios is great for verify quality and quantity in a datacenter. Nagios can show if there are problems showed behavior in datacenters.

    What is most valuable?

    The community, Nagios XI is made on Nagios Core base, and the community makes plugins on almost any language of programming. Nagios is not owned by any brand.

    The second feature is Nagios is very friendly, if you can customize the tool to the specific environment.

    What needs improvement?

    If you want the best security: Log Server is better. If you need in-depth networking, I recommend Network Analyzer. If you want any other implementation of Nagios, the best is Nagios Fusion.

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    For how long have I used the solution?

    More than ten years.

    What do I think about the stability of the solution?

    Nagios is very stable, We haven't reports on problems with the Nagios servers in never opportunities.

    What do I think about the scalability of the solution?

    You should be careful when you monitor many hardwares with many softwares, the performance of one license could be compromised. You need to manage more than one license if you have an infrastructure which is very large.

    How are customer service and support?

    10 out of 10.

    Which solution did I use previously and why did I switch?

    Yes, I have used other solutions. I switched to Nagios, because Nagios is not linked with any brand that's independent. This is good because you can monitor any brand of switches, routers, servers, central phones, etc.

    How was the initial setup?

    The initial configuration is very easy. The complex is customizing the solution.

    What about the implementation team?

    We are an expert consultant, who implements for customers.

    What was our ROI?

    It's complicated answer this question, but the ROI depends on Datacenter.

    What's my experience with pricing, setup cost, and licensing?

    It is good to contact experts for advice about what is the best solution for your specific infrastructure and enterprise.

    Which other solutions did I evaluate?

    I evaluated Zenoss, Zabbix, SolarWinds, and other solutions.

    What other advice do I have?

    You will need an expert consultant for the best implementation.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer: We have a partnership with Nagios.
    PeerSpot user
    Dario Leon - PeerSpot reviewer
    Dario LeonDirector - Consultor Senior Unix/Linux - Freelance at a tech services company with 11-50 employees
    Top 10Real User

    :)

    See all 2 comments
    Senior Consultant at a tech services company with 10,001+ employees
    Real User
    Flexible and configurable platform with good reporting
    Pros and Cons
    • "Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
    • "The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."

    What is our primary use case?

    The main use case is the monitoring of infrastructure environments.

    How has it helped my organization?

    Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance.

    What is most valuable?

    The most valuable features are the product's flexibility and the daily and monthly availability reports.

    What needs improvement?

    An area for improvement would be that when we need any modifications for the configurations, we need to delete the host and configure through CPM. It would be great if they could add a feature so that the existing host can be modified through XI. In the next release, I'd like them to add an option to modify the results when configuring through results.

    For how long have I used the solution?

    I've been working with Nagios XI for the last four years.

    What do I think about the stability of the solution?

    I'm happy with our service.

    How are customer service and support?

    The technical support is variable - sometimes I get answers, but most of my tickets go unanswered.

    Which solution did I use previously and why did I switch?

    I previously used Nagios Core but switched because there was no DUI, so we had to do every configuration on the line.

    How was the initial setup?

    The setup was easy, taking between 15 and 20 days, and I would rate my experience as 3.5.

    What's my experience with pricing, setup cost, and licensing?

    Licensing is available quarterly.

    What other advice do I have?

    Nagios is a good product, which can configure many kinds of plugins. I would give this product a rating of eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    IT Infrastructure Monitoring
    April 2024
    Find out what your peers are saying about Nagios, Zabbix, SolarWinds and others in IT Infrastructure Monitoring. Updated: April 2024.
    767,319 professionals have used our research since 2012.
    it_user1088403 - PeerSpot reviewer
    Head of IT, Projects and Organization at a financial services firm with 10,001+ employees
    Real User
    Collects large amounts of data to monitor our network, switches, and firewall
    Pros and Cons
    • "An excellent solution that is easy and intuitive to implement."
    • "They need more documentation for the plugins."

    What is our primary use case?

    We use the solution in order to collect large amounts of data to monitor our network, switches, and firewall.

    How has it helped my organization?

    It provides an easy and powerful solution to network monitoring so I can pay attention to other concerns.

    What is most valuable?

    The most valuable feature is the setup wizard. The wizard just asks you for simple details and automatically starts collecting logs. It will give you some hints to configure your login on remote devices.

    What needs improvement?

    For enterprise users, the product would be better if it came with dedicated plugins. It has an online store for plugins and additional features, but most of the plugins we have are mostly open source. These open source plugins do not have a lot of documentation. We have to try to figure out how to use them on our own. They have good documentation for their own products and because of that, we have details to easily use their product as they have a guide. There is no documentation on the plugin site. They need more documentation for the plugins.

    Besides that, there's nothing more that I would add as the product covers my current needs. Maybe I would like a lower price. That is maybe a problem they could fix.

    For how long have I used the solution?

    We have been using the product for two years.

    What do I think about the stability of the solution?

    We have absolutely no problem with the stability of the solution. I have no problem with the system or the setup. I want to do more to master the system and harness its capability, but that is my limitation.

    How are customer service and technical support?

    Technical support is very good but is very expensive. It is becoming more and more expensive just like the upgrade. The incredibly high prices are a very bad move on their part. I know everything is got to go up but this seems too much at a time. They also have some requirements for the support licensing that is very complicated. You have to have a password and you pay for a limited number of calls. For the price they are selling it, It should be okay to call them anytime.

    How was the initial setup?

    The setup was very straightforward. We did not have to create a complicated strategy. We just installed the server and add the devices that were most urgent for me to monitor. I just added the devices and it was as simple as that.

    What about the implementation team?

    We implemented it on our own in a very short period of time.

    What's my experience with pricing, setup cost, and licensing?

    The license and support are very expensive. You pay separately for each and the licensing is a little complicated. With a company like Cisco which may be expensive, the support is included. This product costs more than even Cisco. The support is not as easy to contact.

    Which other solutions did I evaluate?

    It is hard not to consider other solutions now because of the advice of other CIOs and their experience with open source products that save them a lot of money. It may not always save time because they can be more difficult to use. That can be a trade-off.

    What other advice do I have?

    The price of the licensing is very high, even for a big company. There are good open source products in the market that we could use for free and other companies I know are using them because of the price. Mostly because of the price of the product and the cost of tech support, I would rate this an eight out of ten. The product itself is very good.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    William Linn - PeerSpot reviewer
    William LinnEnterprise System Management at a tech services company with 51-200 employees
    Top 20Consultant

    I've installed it in my cloud environments, unfortunately, I cannot render the GUI back to my Mac or Windows system. Definitely doesn't work for use with my Termux. Wouldn't consider it as enterprise-level software.

    PeerSpot user
    Assistant Director at unpa
    Real User
    Top 5
    Monitors all of the necessary statuses for our servers and provides email notification for errors
    Pros and Cons
    • "This is a very good solution and it is simple to use, for any company."
    • "I would like to see support for notification via SMS."

    What is our primary use case?

    We use this solution for monitoring the status of our hard drives, as well as bandwidth utilization. Essentially, we monitor all of the necessary statuses for our servers.

    What is most valuable?

    This solution is very good for monitoring infrastructure. It is simply to use, and you can receive notifications by email.

    What needs improvement?

    This solution would be improved with the inclusion of additional services. Monitoring streaming services is an example of something that is not currently supported, so in order to handle this, I would have to write a script. Scripts like this should be included in the next version of the solution.

    I would like to see support for notification via SMS. 

    For how long have I used the solution?

    Eight years.

    What do I think about the stability of the solution?

    The solution is very stable, although sometimes we have had problems with the database in cases where we had a large number of roles and services. There have been cases of database corruption that had to be repaired.

    What do I think about the scalability of the solution?

    Scalability is very good, and I have no problem with it. The configuration is such that you can add hosts or monitoring services very easily.

    We have four security administrators who use this system.

    How are customer service and technical support?

    I have not needed to contact technical support. There are webinars and other information available that I have made use of. If you have a problem then you can copy and paste the error into a search engine and find the solution easily.

    Which solution did I use previously and why did I switch?

    I have used other solutions from vendors such as McAfee, but Nagios XI is the best solution when compared with others.

    How was the initial setup?

    I feel that the initial setup is difficult for a beginner. You must be skilled at using the Linux operating system to install and start up the solution.

    What about the implementation team?

    I performed the installation myself, learning about it from a webinar that was available online.

    Which other solutions did I evaluate?

    I am in the process of testing a large number of solutions, and this is the best one.

    What other advice do I have?

    This is a very good solution and it is simple to use, for any company. It is also very stable and you can monitor a large number of services with no problem. You can also create many users and have them receive notification by email. It's very good.

    I would rate this solution a ten out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1467417 - PeerSpot reviewer
    reviewer1467417IT-OSS Manager at a comms service provider with 501-1,000 employees
    Real User

    Scalability of this solution can be done by several ways:


    1. Using Nagios Fusion: You can install several instance of Nagios (XI or Core) and then you can add them to Fusion. Now you can see all the results of all instances in a single panel. You can use several Nagios Core without any payment and just buy this product from Nagios, now you can have a good UI include single panel for your monitoring systems. (This solution includes payment to Nagios for Fusion product)


    2. Using Mod Gearman: You can install Mod Gearman module on your server an install Mod Gearman Workers on other servers as Worker (Poller) server. Now Nagios (XI or Core) can spread all the Host and service monitoring checks to Worker servers. This solution used to distribute the monitoring solution and suitable for large scale (more than 4K Hosts include their services). I'm using this solution now for more than 24K Hosts and 16 services for each host on a single instance of Nagios XI. (This Solution is free of charge)


    3. Federated Monitoring: In this model, remote networks and their elements are monitored by dedicated Nagios servers. Each remote Nagios server may be managed by central NOC staff or by the client. Notifications, reports, and configuration is generally handled by each remote Nagios server. Now Remote Nagios servers can be configured to transfer check results (status information) back to a central Nagios XI server at the NOC. This allows NOC staff to have a birds-eye view of the entire network, and provides them with centralized reporting and optional notifications. This Solution is suitable for the infrastructure that located on several Geo locations and need to monitor from a central NOC. (This solution is free of charge)

    Manager IT / Technical Project at a comms service provider with 11-50 employees
    Real User
    Customizable, flexible, and but difficult to scale
    Pros and Cons
    • "The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
    • "The scalability of Nagios XI is scalable. However, it is not easy to do."

    What is our primary use case?

    We are using Nagios XI for system-level monitoring. For example, hardware and memory storage monitoring. Additionally, we use the solution for built-in operating systems and database services, such as Postgres and MySQL, and some custom services that we use a custom script to fetch the data and feed the Nagios XI for alerts and notifications.

    What is most valuable?

    The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code.

    For how long have I used the solution?

    I have been using Nagios XI for approximately two years.

    What do I think about the stability of the solution?

    Nagios XI is stable.

    What do I think about the scalability of the solution?

    The scalability of Nagios XI is scalable. However, it is not easy to do.

    We have approximately 12 system engineers and system administrators using the solution.

    How are customer service and support?

    The support from Nagios XI is good and the response time is good. However, it can take some time to reach the right agent to support the problem. Overall the support is good.

    How was the initial setup?

    Nagios XI is very easy to install in our PE plugins to start monitoring the servers.

    What about the implementation team?

    Our team maintains Nagios XI in-house.

    What other advice do I have?

    I would recommend this tool to others.

    I rate Nagios XI a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Business Development Specialist at Popular Holdings Limited
    Real User
    Top 20
    Stable but complex to set up
    Pros and Cons
    • "Nagios XI is stable."
    • "It can be quite difficult to know which drivers and agents to use when setting up."

    What is our primary use case?

    I mainly use Nagios XI for critical UN, for example, if the CPU usage is very high.

    What needs improvement?

    It can be quite difficult to know which drivers and agents to use when setting up.

    For how long have I used the solution?

    I've been using Nagios XI for around five years.

    What do I think about the stability of the solution?

    Nagios XI is stable.

    What do I think about the scalability of the solution?

    Nagios XI isn't really good for scaling, in my experience.

    How was the initial setup?

    The initial setup is very complex, as there's no helpful manual and there are a lot of custom settings you have to learn.

    What other advice do I have?

    Learning to use Nagios XI is quite time-consuming, so you need patience to get the best out of it. I would rate Nagios XI six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    IT CIO at Kimfay
    Real User
    Our pre-production testing and evaluation has gone well, but the installation is hectic
    Pros and Cons
    • "The most valuable feature is the monitoring of processes."
    • "The interface could be more user-friendly."

    What is our primary use case?

    We are planning to use this solution for network server monitoring. We have had training for deployment on our end, but it is not yet in production use.

    What is most valuable?

    The most valuable feature is the monitoring of processes.

    What needs improvement?

    I think that the process of installing this solution can be improved because it is quite hectic.

    The interface could be more user-friendly.

    For how long have I used the solution?

    We are still in pre-production.

    What do I think about the stability of the solution?

    I think that stability is quite good. 

    What do I think about the scalability of the solution?

    We are still in the pre-production stage and have only two IT administrators using the solution. There will be six users once it moves to production.

    How are customer service and technical support?

    We have not been in contact with technical support.

    Which solution did I use previously and why did I switch?

    We are currently using Zabbix.

    How was the initial setup?

    The installation of this solution is a bit complex, and it requires that you are running it fully.

    One of the issues that we experienced was getting the source to a computer where we could deploy it. That took some time.

    What about the implementation team?

    We are handling the implementation in-house. There are two of us who took care of the pre-production deployment and will continue with the implementation.

    What's my experience with pricing, setup cost, and licensing?

    We are using the free version of this solution.

    Which other solutions did I evaluate?

    We are testing out this solution in addition to Zabbix.

    What other advice do I have?

    We will soon be moving this solution into production. However, it is a bit complex and difficult for a first-time user.

    I would rate this solution a seven out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user1088403 - PeerSpot reviewer
    it_user1088403Head of IT, Projects and Organization at a financial services firm with 10,001+ employees
    Real User

    Hello...
    Appreciate your review....
    The Enterprise or probverdion will be valuable for your requirements.
    Simple install (binaries available for one command install)
    Improved GUI

    PeerSpot user
    Analyst at Cablevisión Fibertel
    Real User
    Highly-efficient server performance monitoring engine

    What is our primary use case?

    For monitoring HFC network from the headend to end-of-line, mainly power supplies (transponders).

    How has it helped my organization?

    Integrating events and performance data between multi-vendor network elements and management systems.

    What is most valuable?

    All of them, but mainly: 

    • Highly-efficient server performance monitoring engine
    • Configuration wizards
    • Infrastructure management
    • Configuration snapshot.

    What needs improvement?

    • Developing a tool for KPIs and KQIs
    • WebUI should be improved (visual aspect) and should incorporate non-relational databases.

    For how long have I used the solution?

    One to three years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free IT Infrastructure Monitoring Report and find out what your peers are saying about Nagios, Zabbix, SolarWinds, and more!
    Updated: April 2024
    Buyer's Guide
    Download our free IT Infrastructure Monitoring Report and find out what your peers are saying about Nagios, Zabbix, SolarWinds, and more!