MicroStrategy Reviews

The primary use case of the solution is for management reporting and analytics across many different subject areas.

It's an information delivery mechanism to pull all of our data into one central tool, allowing us to look at key metrics across the organization.

The most valuable features are the scalability and management reporting.

They need to do a better job in its ability to allow end-users to produce their own reports, metrics, and self-service business intelligence.

MicroStrategy is a complex tool and you need to have a MicroStrategy architect. 

In the next release, I would like to see better visualization and more service audience or functionality.

I have been using MicroStategy for ten years.

They have recently changed the version numbering and they go by years now. We are using version 2019 in the cloud.

It's very stable and we have not experienced any issues.

This solution is the most scalable BI platform in the world. There is no other BI platform that is in its class. We have used all of them.

It's used by our analysts, our franchises, and by our executives.

We have 40 users inside the company and 4,000 users outside the company.

We plan to increase the usage of MicroStrategy. We are probably going to go as high as 8,000 users.

We don't leverage technical support a lot because we have our technical resources on-site, but if we do call them, they are good at responding.

Previously, the main solutions that we used were Tableau, Microsoft Power BI, and Amazon Quick Site.

We were using Oracle OBIEE, which is a Business Intelligence Enterprise. We moved from OBIEE to MicroStrategy.

The set up takes a while, but once it's set up it's an automatic mode.

We hired someone that had the consulting experience and became our permanent team member.

We have the best pricing available, but we can't disclose that information.

We have two ways of using this solution. We have an SSBI, which is self-service intelligence. We also have an enterprise-class, where we publish everything on the web, from tablets to phones, for our end-user base who are franchises.

It is the best for large scale deployments, but you cannot become a MicroStrategy shop without having the right technical resources on the team.

Don't even think about it, if you don't want to spend the money for the right person.

I would rate this solution an eight out of ten.

The feature I found most valuable is the drop and drag functionality available for the relevant stuff you can use to link the relevant data.

The areas that have room for improvement in MicroStrategy are mainly related to building additional tools. Specifically, the embedding process has been a bit of a struggle. It's crucial to correctly populate the embedded components, especially considering my work in the banking environment. For instance, in the banking environment, there are branches in different regions. If you don't necessarily do it in the necessary SQL operations to populate the data, it becomes difficult to build an embedded React app or any other application. So, that's definitely an area for improvement.

So, we can list additional customization options as one of the improvement areas.

Additionally, I feel that the pricing is a little bit too expensive. That is the main reason why people are not using MicroStrategy in South Africa.

In the next release, I believe the additional customization options can help the product. Also, the pricing is too costly currently. Even that can be worked upon.

I have used MicroStrategy for about a year. We currently use version 11. 

We did not have any stability issues. So, I would rate MicroStrategy a ten out of ten.

I would rate the scalability an eight out of ten. Within our banking organization, around 300 plus users are using MicroStrategy.

When it comes to technical support, we did have some issues. We waited a long time for someone from the support team to get back to us. 

Neutral

The deployment process took less than a month. However, being in the banking environment, there are numerous processes involved that can impact the actual deployment timeline, etcetera.

We are waiting to switch to Microsoft Power BI because MicroStrategy is too costly. So, as for the pricing, I would rate it three out of ten, where one is high price, and ten is low price.

MicroStrategy is a nice tool to have. The support, the visualization, and everything else are very nice. In fact, it is more enhanced than Microsoft Power BI.

Overall, I would rate the solution a nine out of ten. 

We use it for statistics for our customers.

The solution makes it easier for self-service.

The pricing could be lower because it is costly. They could also provide some features that Tableau offers. Microsoft has development features regarding schema objects and some integrations.

Tableau is more user-friendly, and MicroStrategy could improve specific visualizations, short card metrics, graphs and functionalities. In addition, it would be good to have year-to-year comparisons using transformations.

We have been using this solution since 2007. We are using the latest version, and we always update the versions. We use on-premises and are currently shifting to Google Cloud Platform.

It is a very stable solution. However, the tool could have easier optimization. We are used to creating cubes, but if the query is too large, our administrators in the databases abort the query. That is why we need to be able to optimize and have a good response time.

It is a scalable solution.

The technical support is helpful. They are testing some issues regarding the metadata when one of the columns gets duplicated. They take the schema for us and divide it. It takes a while, but they help us because it is hard for us to do it ourselves.

Our clients use Tableau, QuickView and PowerBI, but we use MicroStrategy at our company.

Our infrastructure department takes care of the implementation. There are some drawbacks to the shift. MicroStrategy is also scaling.

I rate this solution a nine out of ten. It is a great tool and has the best offerings for doing data analysis. In addition, it offers some features that are better than Tableau and Data Studio.

MicroStrategy has what they call the Semantic Graph — an enterprise-grade semantic graph — and I think the technology is fantastic. 

MicroStrategy needs to do some more development to make the platform easier to use. It's a complicated platform that requires a lot of skill to effectively utilize. So they could work on reducing the complexity to make it more accessible for a broader community of people.

If you have a skilled individual to make sure all the settings are correct, it is stable. Once the setup is configured correctly, it's a very stable system.

MicroStrategy is scalable. It's built for enterprises.

MicroStrategy support could be more responsive. About 10 or 15 years ago, they were winning technical support awards, but I've not seen anything like that in the last few years. So I think there's a lot of room for improvement in their technical support.

If you have the right skills, it's not a difficult process. However, as environments change and become increasingly complex, it's harder to keep everything aligned on the administrative side, especially in large institutional settings. It's challenging to keep the backend administration of the system in line with those changes. Larger organizations have complex environments that the technology needs to interface with. So that's where it gets complicated. 

All BI software vendors' list prices are high. It's about a price that fits the customer's needs. And I think MicroStrategy has some flexibility in its pricing model where we can easily demonstrate a total cost of ownership comparison against any of the other players. But you could do that from any BI vendor's perspective.

I rate MicroStrategy nine out of 10. Doing business with MicroStrategy is relatively challenging because of the processes that are involved. But the technology is probably the best in the market overall. I think they could add a lot more graphs and charts into their standard product. At the moment, you have to go to third parties to get some of the latest charts and graphs. 

I would recommend it. But if you're going to implement it, you need to invest in educating and training your employees on the product because it is complex. Data literacy today is a big topic, so companies investing in BI technologies should also invest in promoting data literacy among the staff who will be accessing and consuming that information. Right now, most of the training goes to BI professionals. However, companies should also train people who need to consume the data coming out of those departments.

We primarily use the solution with enterprise-level financial companies, as well as retail and telecom organizations. 

There are lots of features that provide very robust functionalities.

The solution is ideal for enterprise-level companies or corporations. 

The stability is very good.

The solution has very good reporting tools. The reporting on the solution is excellent.

The solution offers some very powerful AI features.

We've found the scalability to be very good. However, it depends on the environment. In general, it could be much better.

We've been dealing with the solution for 25 years. It's been more than two decades. It's been a very long time.

The stability is excellent. There are no bugs or glitches. It doesn't seem to crash or freeze. Its performance is good overall. It's a reliable product.

The scalability capabilities depend on the customer's environment. It depends on the infrastructure.

There are both premium and standard options. MicroStrategy works on the customer's infrastructure. This is a very different approach than, for example, Power BI.

There could be better scaling tools put into place. 

We have more than 2,000 users on the solution currently. There are potentially a lot of users. In Turkey, all of the financial companies or retail companies, and other sizeable companies in the country use MicroStrategy.

Technically, we don't need Microstrategy support. We typically handle troubleshooting ourselves.

That said, on the production side, we're happy to coordinate with support, however, we've rarely faced any issues that would require assistance. 

We also sell Microsoft BI. Commonly, enterprise-level or corporate-level companies use the MicroStrategy, however, SMB companies prefer Power BI.

MicroStrategy's installation takes time. However, it doesn't take weeks, for example. It only really takes a couple of days. In contrast, however, with Power BI there is no installation process at all. You just buy a license. After that, your Power BI is open.

I'm not sure of the actual cost of the solution. Licensing is not handled by my department. I can't speak to if it is reasonably priced or more on the expensive side. 

We are the company that handles approximately 95% of MicroStrategy implementation in Turkey. We are a distributor and a reseller.

I highly recommend MicroStrategy for enterprise-level companies. It brings some discipline to the industries for customers. Power BI, of course, is an option, however, part of it is like Excel or like a very free low-cost tool. 

A MicroStrategy implementer must synchronize with the customer and the application. You need to play with the features a bit and customize them to your needs. You cannot just list reports. You have to take some time to put some structure into the solution so that it works how you need it to.  

I'd rate the solution at a nine out of ten. There are some excellent features on offer, which is why I rated it so highly.

It can be used for various things. We are currently using it for executive dashboarding, critical success factors, and business monitoring. We have its latest version.

It is easy to use and visually very appealing. One thing that sets it apart is that it has got a great ETL tool. As compared to some of the other solutions, it is much easier to process data from other applications in MicroStrategy. That's why we prefer using it.

Its price should be lower. In terms of features, what we have is quite encompassing right now.

I have been using this solution for about four or five years.

It is stable.

It is scalable. Currently, we have five users of this solution in our organization. There are about two or three people who are responsible not only for maintenance but also for the enhancement of the reports and other things.

Their technical support is very nice.

We have used other products.

It is expensive. We would like to extend it to many users, but we are currently restricting that because the cost is a constraint. If we are given a chance, we would love to expand it.

I would absolutely recommend this solution. We plan to keep using it.

I would rate MicroStrategy an eight out of ten.

Our primary use case for MicroStrategy is reporting, including sales, marketing, operational, and financial. We use it for all of our lines of business. 

The tool I find the most valuable is MicroStrategy Architect. I use it for schematic modeling. It is scalable and integration-friendly. 

MicroStrategy should become more user friendly. It should behave more like Tableau. 

I would personally like to see more narrowcast features. 

I have been using MicroStrategy for six years. 

The initial setup was complex because of the nature of the product. It has multiple components. It takes 12 hours to deploy. 

When we were using it before, it was mainly for some types of reporting, primarily sales reporting. We also use it for external reporting and that went out to our customers to allow our member hospitals to view their own purchasing data, for example, who they're buying from, what vendors, what kind of pricing they're getting. Mostly its reports on things of that nature. It was and is used for both internal reporting and external member facing reporting.

We moved to Tableau and we're still using it a little bit for some of our solutions.

The security is quite robust. It is more of a true enterprise solution. That made it much easier to deploy out at the time to our members. 

The common metadata, the library that MicroStrategy has made, makes it much easier to reuse components and not have to recreate them for every dashboard. That was something we really liked and still do.

The product is very mature. It's quite robust and an excellent enterprise-level solution.

Overall, we found the solution to be quite stable.

At the time we moved away from relying on it, the solution was really lagging as far as visualizations and ease of dashboard creation. It took much more of a MicroStrategy expert to design dashboards. It wasn't really something users could do on their own. The self-service component was really lacking.

The cost is pretty high. It was a little pricier than Tableau, for example.

The learning curve is quite steep. A company should consider a third-party service to help with implementation.

We've been using the solution for 20 years or so. It's been a very long time. We have a lot of experience with it.

Overall, we were really happy with it. As far as an enterprise solution goes, it was very stable. It was very mature and had many robust features, as far as building applications and alerting, et cetera. The thresholding just had a very robust feature set, which is what we liked about it.

We didn't really deal with bugs and glitches. It didn't crash and freeze. It was very reliable for many years.

The solution is well suited to enterprise-level companies. 

We are currently using Tableau. It's less expensive.

The initial setup was done a very long time ago. We had a third-party help us when we first implemented it back in the 90's. 

Since then, we have managed it ourselves. 

We did hire a third-party to assist us in the implementation process when we first set the solution up.

We are just a customer and end-user.

We are using the 2019 version of the solution.

I used to run a consulting company and we would consult on this solution. I would always recommend to our customers that they get a third-party to help them implement it initially due to the fact that the learning curve to implement MicroStrategy is much steeper than something like a Tableau.

Since we moved away from MicroStrategy, they've really gained traction on their visualizations and it's much more similar to a Tableau design now, as far as building visualizations. That was the only thing really lacking for us. It's good that they've moved in this direction.

Technically, we are still using the solution, just at a reduced scale.

I'd rate the solution at an eight out of ten.