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reviewer1595526 - PeerSpot reviewer
Practice Lead at a consultancy with 10,001+ employees
Real User
Jul 29, 2022
User-friendly with good flows but the UI needs to be improved
Pros and Cons
  • "The flows are good because they can be used in a variety of situations."
  • "The flows are good and probably the best component of this product because they can be used in a variety of situations and we're using it all the time."
  • "The portal and canvas apps need to be improved and brought up to speed."
  • "The portal and canvas apps are the main things that need to be improved."

What is our primary use case?

We have a partnership with Microsoft. 

What is most valuable?

The flows are good and probably the best component of this product because they can be used in a variety of situations and we're using it all the time. We're also using a lot of portal and canvas too. This is a simple solution and user friendly.  

What needs improvement?

The product has a few issues. The portal and canvas apps are the main things that need to be improved. Bringing the UI of a model-driven app to something closer to what Salesforce has will definitely be a game changer.

For how long have I used the solution?

I've been using this solution for three years. 

Buyer's Guide
Microsoft Power Apps
March 2026
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the stability of the solution?

The solution is stable if the load is not too high. If it is, then we have issues and need Microsoft to help us sort things out. In the low to medium load, it's very stable.

What do I think about the scalability of the solution?

Our implementation wasn't huge but the solution is scalable.  

How are customer service and support?

The technical support was good. They provided us with first-rate architects and good support.

How was the initial setup?

The initial setup was relatively straightforward. 

What other advice do I have?

I recommend this solution because of the type of connectors that they have, the cost is reasonable, and it's easy to learn. 

I rate this solution seven out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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reviewer1308135 - PeerSpot reviewer
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
Real User
Top 10
Jul 3, 2022
Many bugs, not accurate, but easy to navigate
Pros and Cons
  • "Microsoft PowerApps's most valuable features we found are that it's very similar to the other Microsoft products, you can do the basic automation quite quickly. The interface is similar to the other Microsoft products which makes it easy to navigate around because we are used to Microsoft products."
  • "Microsoft PowerApps's most valuable features we found are that it's very similar to the other Microsoft products, you can do the basic automation quite quickly."
  • "Microsoft PowerApps can improve the number of bugs that are present. When you are using the different applications it is not accurate."
  • "Microsoft PowerApps is not scalable. Everyone can build their own automation and there isn't a single repository where you can share or make sure that you're using the same automation."

What is our primary use case?

We did a POF with Microsoft PowerApps and we used it for simple automation tasks.

How has it helped my organization?

The solution has not helped our organization. Since we moved away from Microsoft PowerApps from the bugs and I'm not sure if it's improved. When I look at the developer community, it's still buggy, there are some issues. It's not consistent when you are working with applications. If I work with the same application, it gives me a different choice every time. It doesn't give you the same choice of how to interact with the application.

What is most valuable?

Microsoft PowerApps's most valuable features we found are that it's very similar to the other Microsoft products, you can do the basic automation quite quickly. The interface is similar to the other Microsoft products which makes it easy to navigate around because we are used to Microsoft products.

What needs improvement?

Microsoft PowerApps can improve the number of bugs that are present. When you are using the different applications it is not accurate.

In the next release of Microsoft PowerApps, they should add IDP and a control room.

For how long have I used the solution?

I have been using Microsoft PowerApps for two months.

What do I think about the stability of the solution?

Microsoft PowerApps is not stable.

What do I think about the scalability of the solution?

Microsoft PowerApps is not scalable. When compared to the other solutions that we've worked with, it's scalable. Everyone can build their own automation and there isn't a single repository where you can share or make sure that you're using the same automation. Everyone builds their own version of the same automation it's inefficient and at the same time, it is not scalable because if one thing breaks, you have to go update every process that you've automated.

How are customer service and support?

In terms of support, there isn't much support compared to UiPath, Blue Prism, or Automate Anywhere. There is not a lot of documentation, training, or community support. People are starting to use Microsoft PowerApps, but by the time it catches up, it'll be a while.

I rate the support of Microsoft PowerApps a three out of five.

What about the implementation team?

We had six people for the maintenance of the processes used in Microsoft PowerApps.

Which other solutions did I evaluate?

I have evaluated many other solutions.

What other advice do I have?

My advice to others wanting to implement Microsoft PowerApps, they should do research on the connectors that are available compared to the competition. This will speed up the time to their end goal because Microsoft doesn't have many. The general support documentation that is available on using the tool, compare them with the other solutions to make a decision on what solution to use. They don't have many resources yet that are qualified in Microsoft PowerApps or Microsoft Power Automate.

I rate Microsoft PowerApps a four out of five.

Microsoft PowerApps needs a lot of fixes and improvements, and the competition is way far ahead compared to Microsoft at the moment.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Power Apps
March 2026
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
Senior Manager at Macro Systems Limited
Real User
May 31, 2022
Beneficial user interface, scalable, and simple setup
Pros and Cons
  • "The most valuable feature of Microsoft PowerApps is the user interface."
  • "The most valuable feature of Microsoft PowerApps is the user interface."
  • "Microsoft PowerApps could improve the speed of Power Automate, it is not very fast."
  • "Microsoft PowerApps could improve the speed of Power Automate, it is not very fast."

What is most valuable?

The most valuable feature of Microsoft PowerApps is the user interface.

What needs improvement?

Microsoft PowerApps could improve the speed of Power Automate, it is not very fast.

In a feature release, any additional features would be beneficial.

For how long have I used the solution?

I have been using Microsoft PowerApps for half a year.

What do I think about the scalability of the solution?

The stability could be better when it comes to performance.

How was the initial setup?

Microsoft PowerApps is simple to install.

What's my experience with pricing, setup cost, and licensing?

The price of Microsoft PowerApps is reasonable compared to other solutions.

What other advice do I have?

I rate Microsoft PowerApps a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Andy Chen - PeerSpot reviewer
Technical Manager at Coming Computer and IT services
Real User
Top 10
May 11, 2022
Stable, easy to use, and simple to implement
Pros and Cons
  • "The solution is very straightforward. Its context is obvious and everything is easy to understand."
  • "The solution is very straightforward, its context is obvious, and everything is easy to understand, so compared to previous applications which were developed in Visual Basic, we can quickly update the whole business process without spending weeks or a month dealing with those aspects."
  • "I have heard from developers that there is documentation missing in the reporting."
  • "I have heard from developers that there is documentation missing in the reporting."

What is our primary use case?

We primarily use the solution for in-house management.  For example, for human resources and warehouse management. 

How has it helped my organization?

We are a small business. We keep up all sales and duties within our organization. One day someone might be part of the development team, however, next week we want him on the sales team to directly involve them in a small project that we've done for the client. We don't have to go to a different person from an agency or organization or have someone that is always dedicated to a position. We need to be flexible in order to move our employees from here to here. And this solution allows us to change or play around with our own system to reflect the changes of our personnel.

What is most valuable?

The solution is very straightforward. Its context is obvious and everything is easy to understand.

Compared to previous applications which developed by Visual Basic, we can quickly update the whole business process without spending weeks or a month dealing with those aspects.

What needs improvement?

I can't think of any features that are lacking.

The pricing could always be less.

I have heard from developers that there is documentation missing in the reporting.

It would be useful if Power Apps were capable of providing more flexible reporting to allow the developer to really to manipulate the data, and get into more details - for example, why it's being changed and how it's been changed. If there was a way they could comment right in the reports, that would be very helpful. 

There should be more document management capabilities.

For how long have I used the solution?

We've been using the solution for a year and a half at this point.

What do I think about the stability of the solution?

The stability is pretty good from a business point of view. It was reliable and easy to understand and work with.

What do I think about the scalability of the solution?

We haven't really tested the scalability, however, we've noticed that, since everyone is working from home, it's much slower than if everyone works from the office.

With everything going on, we don't really have the right scenario to really test for scalability. That may happen in the future. COVID-19 has put a lot of plans on hold.

We currently have 12 people using it. They are mostly project managers and developers. We also have two sales people and the CEO on it.

How are customer service and support?

We've never had to reach out to technical support. That's a good thing. It means we haven't had any issues.

Which solution did I use previously and why did I switch?

The last solution we used was old and it was built in-house. It was time to retire it, which is why we adopted this product.

How was the initial setup?

Although I'm not the person who handles the initial setup, my understanding is that it's not too difficult and pretty straightforward.

Deployment typically takes two months. The last deployment we did started in May and was completed by July.

There isn't a lot of maintenance needed. We have one developer that's dedicated to the maintenance and changing the environment as needed. It's pretty hands-off though.

What about the implementation team?

We handled the implementation ourselves. We didn't need any outside assistance.

What's my experience with pricing, setup cost, and licensing?

The solution is subscription-based, however, I don't handle billing, and therefore don't have insights into the costs. We don't have any extras that we pay for. We just have a standard subscription package.

I'd recommend the solution. Overall, I'd rate it eight out of ten. If the reporting and pricing were better, I'd rate it higher.

I've definitely learned about the power of the cloud. Before everyone used to use the VPN connection to the head office. When we pushed into the cloud and everyone can just see everything and the system is very sound. It also allows our developers to see what they can change. It's been great.

What other advice do I have?

I'm not sure which version of the solution we're using.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1791999 - PeerSpot reviewer
Solutions Architect at a tech vendor with 10,001+ employees
Real User
Top 5Leaderboard
Mar 1, 2022
Useful video documentation, fully customizable design, and excellent support
Pros and Cons
  • "In Microsoft PowerApps the most valuable features are the fully customizable design that we can control everything that we would like to control. For example, the integration between Microsoft and third-party services through pre-built connectors, and the functionality to create custom connectors."
  • "The performance and the stability of Microsoft PowerApps are great because it is based on the Microsoft platform."
  • "The solution could improve by having more connectors for different solutions in a way to create custom connectors. Additionally, they should make HTTP Connectors free again because it was not always a premium feature. These HTTP connectors allow you to send API requests which can be important."
  • "The solution could improve by having more connectors for different solutions in a way to create custom connectors."

What is our primary use case?

I'm working for a company that provides services and develops projects for our clients. I am a solution architect and I use Microsoft PowerApps.

What is most valuable?

In Microsoft PowerApps the most valuable features are the fully customizable design that we can control everything that we would like to control. For example, the integration between Microsoft and third-party services through pre-built connectors, and the functionality to create custom connectors.

What needs improvement?

The solution could improve by having more connectors for different solutions in a way to create custom connectors. Additionally, they should make HTTP Connectors free again because it was not always a premium feature. These HTTP connectors allow you to send API requests which can be important.

For how long have I used the solution?

I have been using Microsoft PowerApps for approximately four years.

What do I think about the stability of the solution?

The performance and the stability of Microsoft PowerApps are great because it is based on the Microsoft platform. We are able to use a lot of other features, we have no problems with the performance.

How are customer service and support?

The technical support from Microsoft PowerApps is quite good because they respond in a few hours. They provide comprehensive support as well. If you do not buy any support package, SLA agreement, et cetera, and only have a standard license, you are able to raise a ticket with them and they will support you.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

There are areas of Microsoft PowerApps that can be improved. For example, the license policies are expensive to purchases the premium connectors. If a company would like to use the premium features, they have to pay a lot of money. The Microsoft PowerApps portal could be easier to use when there are a lot of external users because if a company has 1,000 external users, it is too expensive to use the Microsoft PowerApps portal.

What other advice do I have?

I would recommend people to pay attention to not only the documentation of the solution but Microsoft provides a lot of video and text documentation. They give step-by-step guides on how to use different features and how to start and complete the implementation. Microsoft documentation is a good way to start for non-familiar people to Microsoft PowerApps.

I rate Microsoft PowerApps a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1231884 - PeerSpot reviewer
CEO at a tech vendor with 51-200 employees
Real User
Jan 15, 2022
Its performance is good, and it can be used by all business users
Pros and Cons
  • "The most valuable feature is that PowerApps can be used by most business users. It is not only for programmers."
  • "The most valuable feature is that PowerApps can be used by most business users, not only programmers, and its performance is also valuable."
  • "In some cases, PowerApps would have some limitations in terms of the data, the number of transactions, and so on, but for a normal solution, it would be enough."
  • "In some cases, PowerApps would have some limitations in terms of the data, the number of transactions, and so on, but for a normal solution, it would be enough."

What is our primary use case?

It was used to collect or gather information from the requests, assess requests, and evaluate the requests for a new potential project. 

I am a consultant for developers and architects. People to whom I give consultation use it.

It is a cloud solution. Data can be cloud-based or on-premises, but it is mostly cloud-based.

What is most valuable?

The most valuable feature is that PowerApps can be used by most business users. It is not only for programmers.

Its performance is also valuable.

What needs improvement?

In some cases, PowerApps would have some limitations in terms of the data, the number of transactions, and so on, but for a normal solution, it would be enough.

For how long have I used the solution?

I have used it for more than one year.

What do I think about the stability of the solution?

I have not heard about any issues with its stability.

What do I think about the scalability of the solution?

It is scalable. It is used by more than 200 people with different roles, but only two people directly work with it. 

Which solution did I use previously and why did I switch?

People use different solutions for different projects. The previous project was on another technology. They switched because it was more simple, and they knew similar technology for developing the project. They were already using other solutions, such as Power Automate and Power BI, from the Power platform.

How was the initial setup?

It doesn't require any installation. PowerApps works on the Microsoft cloud on the server, and you have two options for using the data. The data is possible on-premises or on the cloud, but PowerApps is only on the cloud.

What's my experience with pricing, setup cost, and licensing?

It depends on the subscription of Office 365 that customers have. With some subscriptions, it's possible to use PowerApps.

What other advice do I have?

I would recommend this solution to others. I would rate it an eight out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1276098 - PeerSpot reviewer
Application Support Specialist at a aerospace/defense firm with 501-1,000 employees
Real User
Jan 12, 2022
Features are limited and it's challenging for non-technical users, but it offers good cross-platform support
Pros and Cons
  • "If you want something that you can use for cellphones, multiple tablets, and things like that, you can use PowerApps for the front end. It gathers all the information, and the information goes somewhere else."
  • "If you want something that you can use for cellphones, multiple tablets, and things like that, you can use PowerApps for the front end."
  • "PowerApps can't do a lot of things that users need now. For example, it can't handle signatures."
  • "When we need an enterprise solution, we don't use PowerApps because it's too complicated for the users and creates too many headaches for IT."

What is our primary use case?

PowerApps is mostly a front end. It's a form where users can input information, and it gets goes into a database.

What is most valuable?

If you want something that you can use for cellphones, multiple tablets, and things like that, you can use PowerApps for the front end. It gathers all the information, and the information goes somewhere else. 

What needs improvement?

PowerApps can't do a lot of things that users need now. For example, it can't handle signatures. 

For how long have I used the solution?

We just started using PowerApps last year.

What do I think about the scalability of the solution?

I don't know if PowerApps is suitable for the enterprise level. When we need an enterprise solution, we don't use PowerApps because it's too complicated for the users and creates too many headaches for IT.

How are customer service and support?

It's hit or miss. Microsoft makes changes so fast that even their support engineers are confused. Sometimes I'll change my settings, and then I'll go back to my settings the next week, and I can't find it. Finally, I realize that Microsoft changed something, and this particular setting is now integrated into another part of the menu. They keep doing that. It confuses the admins and even their own people.

Which solution did I use previously and why did I switch?

Microsoft had a solution called InfoPath that they discontinued and replaced with PowerApps. I still like it much better because of the licensing issues. PowerApps' use case is more general. Microsoft took InfoPath's functionality and made it more complicated in PowerApps. 

They did the same thing when they introduced the new version of Power Automate. Microsoft took away the best workflow feature. Without that particular one, it's hard to create general workflows for somebody else. Many people don't know how to create workflows, so they rely on IT to do that for them.

How was the initial setup?

Setting up PowerApps isn't straightforward. We allow users to be citizen developers, as they call it, and around 95 percent of the time they end up going back to us, saying, "Hey, we can't use this. We don't know what to do. Help us!" As IT, we're spending a lot of time creating these forms for them instead of users doing it themselves.

Which other solutions did I evaluate?

There are better solutions like Jotform, which is a complete form solution. We're now using Jotform instead of PowerApps because the workflow is simplified. It can accept signatures, and there are many widgets you can use. Jotform has drag-and-drop functionality. However, even with drag and drop, many users still can't build forms and need help from IT. 

It's just a matter of which will make the best use of your time. If it takes a long time to create something in Power Apps and half the time to do it in Jotform, I would make it in Jotform and be done with it. We also use Microsoft Forms for simple forms instead of PowerApps.

What other advice do I have?

I rate PowerApps four out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1717794 - PeerSpot reviewer
Chief Information Technology Officer at BMC Solutions
Real User
Dec 9, 2021
Stable, scalable and easy to use and map
Pros and Cons
  • "The solution is easy to use and map."
  • "The solution is easy to use and map."
  • "The solution should have more integration with other platforms."
  • "The solution should have more integration with other platforms."

What is our primary use case?

We use the solution for making forms for Office 365.

What is most valuable?

The solution is easy to use and map.

What needs improvement?

The solution should have more integration with other platforms. 

The licensing price could be better. 

For how long have I used the solution?

We have been using Microsoft PowerApps for five to ten years. 

What do I think about the stability of the solution?

The solution is definitely stable. 

What do I think about the scalability of the solution?

For sure, the solution is scalable. 

How was the initial setup?

As the solution is deployed on-cloud, there is no need for installation. 

What's my experience with pricing, setup cost, and licensing?

The price for the license could be more cost-effective. 

Customers have the option of monthly and yearly subscriptions. 

What other advice do I have?

The solution is deployed both on-premises and in the cloud. 

I would recommend the solution to others. 

We deal with around 15 customers. 

I rate Microsoft PowerApps as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.