We have built a couple of apps ourselves, but mainly, we are building the apps for our customers.
Business Solutions Sales Manager at Fortevento
Has time-to-market efficiency and doesn't involve lengthy coding processes
What is our primary use case?
What is most valuable?
The best aspect of Microsoft Power Apps is its time-to-market efficiency. Unlike traditional programming, it doesn't involve lengthy coding processes, allowing for rapid deployment. You can input your requirements and get started without writing millions of lines of code.
What needs improvement?
The product is expensive. It costs around 20 euros per month.
What do I think about the stability of the solution?
There is no stability concern from clients. It could be faster, but it's stable. When it is on your infrastructure, it takes more time to work than the public cloud.
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August 2025

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How are customer service and support?
Microsoft support is not solving your problem. They're closing the ticket and telling you to open a new ticket. When you're writing back, they're not answering. When you are calling, they don't hear you. Microsoft support is the cheapest support.
How was the initial setup?
The initial setup is easy because you don't need to write a million lines of code.
What other advice do I have?
Microsoft Power Apps runs only on the cloud. There is no on-premise possibility to run it. You can run a connector connecting your on-prem infrastructure and the cloud. We are developing on Azure Active Directory. We're also using it because our clients also use Azure. We have big and small Azure clients. Everything is in the cloud.
If you have a Microsoft 365 subscription. You already have access to Power Apps. You can utilize pre-built apps and even create your own without needing additional data apps.
The solution is fast to adapt.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. customer/partner

Project Manager at a manufacturing company with 10,001+ employees
The solution made our organization faster and more secure
Pros and Cons
- "Creating a PowerApp is very easy. All I do is link and share the result with my colleagues. Deployment is very fast."
- "I would like to have more options for changing the layout because customizing something as simple as colors is very hard."
What is our primary use case?
Right now, our primary use case is very easy to explain. I push applications for applications and supply applications on mobiles because a lot of my customers need to have to access certain data from an iPad or iPhone.
How has it helped my organization?
Microsoft PowerApps has made our organization faster and more secure.
What is most valuable?
What I find the most valuable is the simplicity to create PowerApps and link them to a list and then bring the list from SharePoint, and sharing the data in SharePoint with other people who do not need to have access to a mobile.
Creating a PowerApp is very easy. All I do is link and share the result with my colleagues. Deployment is very fast. It takes about a month or so.
What needs improvement?
I would like to have more options for changing the layout because customizing something as simple as colors is very hard. The environment is low-code/no-code, so changing something small is hard because you need to find tips for doing that online. It takes quite a few clicks to find a solution sometimes.
Greater customization overall would be good.
I would like for them to make it easier to link to a list. It would be great to see not only empty boxes but also those with the first data of your actual list when you create pages.
More widgets would be better as well.
The end-user experience would benefit from being more fun.
For how long have I used the solution?
I started using Microsoft PowerApps six months ago.
What do I think about the stability of the solution?
I have not had any real problems with performance. Any stability issues with PowerApps come from network quality and are not related to the solution's performance.
What do I think about the scalability of the solution?
Right now, I can't say much about the solution's scalability. At the moment, we are using it for a few users, but I think we plan on increasing our scope in about two years. This would be about 1,700 people in France on the Continental retail side.
How are customer service and support?
I mostly use the Microsoft website for issues I run into so I have not had any interaction with the PowerApps support team. We also have a very strong IT team within our organization.
What's my experience with pricing, setup cost, and licensing?
Overall, I give Microsoft PowerApps an eight out of ten.
Which other solutions did I evaluate?
Before going with Microsoft PowerApps, we evaluated Mendix and WINDEV. But these are not Microsoft products and we have a big contract with Microsoft.
What other advice do I have?
I do not have any advice for future users because the solution is holding up well for me.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Power Apps
August 2025

Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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Director, Program Innovation & Improvement Medicare at UPMC
Easy to install, helpful technical support, eliminates the need for Excel workbooks, but scalability is limited
Pros and Cons
- "The UI functionality is the most valuable aspect of this solution."
- "If the price was reduced and the quality of the user interfaces was improved it would be beneficial."
What is our primary use case?
We use Microsoft PowerApps for internal business solutions that eliminate the need for Excel workbooks.
How has it helped my organization?
To keep track of which accounts our project managers were working on so that we could charge time back to those other lines of business.
What is most valuable?
The UI functionality is the most valuable aspect of this solution.
What needs improvement?
If the price was reduced and the quality of the user interfaces was improved it would be beneficial.
For how long have I used the solution?
I have been using Microsoft PowerApps since 2019.
What do I think about the stability of the solution?
Microsoft PowerApps is a stable solution.
What do I think about the scalability of the solution?
The scalability of Microsoft PowerApps is limited.
We have a few thousand users in our organization. They are completely different. Most are individual contributor roles, but who uses what for what varies greatly.
It is being used extensively, and I'm sure there are plans to expand its use even further.
How are customer service and support?
I would rate technical support a five out of five.
Which solution did I use previously and why did I switch?
I also have experience with OutSystems.
I would rate OutSystems a five out of five, and I would highly recommend them.
How was the initial setup?
The initial setup was straightforward. I would rate it a five out of five.
Deployment took about a month once it was at my level and I fully understood it.
My implementation strategy was to meet with various business owners to identify a solution for them, then build and deploy that solution for them.
What about the implementation team?
I did not work with a third-party integrator, consultant, or reseller. I completed the deployment by myself.
I had some help from YouTube and Google.
I'm not familiar with the maintenance aspect. I know there is a reference center and a few others from our IT department. I would guess that there is a team of a few hundred people to maintain this solution.
What was our ROI?
There has been a return on investments. I would rate the ROI a five out of five.
What's my experience with pricing, setup cost, and licensing?
Whatever the cost of licensing is, it is in the millions.
I would rate the licensing costs a one out of five.
What other advice do I have?
My recommendation is to first investigate OutSystems.
I would rate Microsoft PowerApps a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Líder de producción at COMGSP INGENIERIA S.A
Integrates quickly with our organization's existing systems
Pros and Cons
- "The solution integrates quickly with our organization's existing systems."
- "We're running a campaign to encourage users to utilize the Power Apps."
What is our primary use case?
We use the solution for collaboration modules within our company. For example, we use Power Apps to handle requests when investing in projects abroad and needing approval.
What is most valuable?
The solution integrates quickly with our organization's existing systems.
What needs improvement?
We're running a campaign to encourage users to utilize the Power Apps. This is particularly challenging as we incur licensing costs, and some individuals do not use the applications.
For how long have I used the solution?
I have been using Microsoft Power Apps for three years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
250 users are using this solution. We have some projects for next year that we will use to increase the usage of Power Apps.
How are customer service and support?
When we need support, Microsoft helps us immediately.
How would you rate customer service and support?
Positive
How was the initial setup?
Deployment is easy and takes three months to complete, depending on the project. When we start using their programming, they understand easily and faster.
What was our ROI?
The solution has increased productivity due to automation. We can automate and save 30% on costs. Power Apps allows us to allocate or invest time in other activities when the apps handle certain processes.
What's my experience with pricing, setup cost, and licensing?
The product is cheaper.
What other advice do I have?
The solution's maintenance is easy. It is easy to use, understand, and manage.
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Analyst at Infor
A solution that helps its users with small and medium tasks involving the automation of processes
Pros and Cons
- "I would say that it's a very advanced product because it empowers people to do simple things, which previously may have required people to have some technical skills."
- "One area where the solution lacks is the limited size of the database it offers its users."
What is our primary use case?
We are a big global company that is involved in a large volume of setups involving Microsoft solutions like Power Apps, Power BI, and Power Automate for different environments across departments in organizations functioning at a global level. So we are involved in delivering services while focusing on the setup processes for different environments and departments. It helps the people at work since solutions like Power Apps and Power Automate function excellently.
What is most valuable?
I would say that it's a very advanced product because it empowers people to do simple things, which previously may have required people to have some technical skills. So, no matter which department or what technical skills a person possesses, it has become very easy to build or automate certain processes. In my company, we chose Microsoft Power Apps since it helps us with small and medium tasks like making certain processes, generating reports, and so on.
What needs improvement?
Though I don't remember enough details about the solution to comment on it, I think the solution does need to add some technical features to it since I remember that we had faced some gaps while trying to automate certain processes. One area where the solution lacks is the limited size of the database it offers its users. So, some businesses planning to scale up may face certain restrictions while using the solution. Microsoft Power Apps also needs to provide its users with certain specific connectors within the solution. I won't be aggressive enough to complain more about the solution since, in our company, we have a lot of specific handmade tools, and so we don't explicitly expect Microsoft to create specific connectors for Power Apps.
For how long have I used the solution?
I have experience with Microsoft Power Apps for three years. Also, I don't remember the solution's version since I used it six months ago.
What do I think about the stability of the solution?
The solution is generally stable, but some limitations, such as the embedded database usage limits, can impair its functionality.
What do I think about the scalability of the solution?
Since my previous company had a specific license agreement with Microsoft, the solution was scalable. The solution allowed for adding new licenses to the company on demand through a step-by-step procedure. This task was carried out during the first stage of the solution's deployment process after we discovered the need for additional licenses.
So, around 65,000 employees were using the solution in the environment flawlessly. Also, my previous company had plans to increase the number of users. The company had decided that since the platform was an excellent one, it should predominantly be used for small and medium processes. Management was planning to scale it up and was waiting for Microsoft to provide a more powerful capacity solution at a time when the company had around 1,00,000 employees.
How are customer service and support?
Technicians from Microsoft visited our company and helped us sort out certain issues, specifically strategic issues.
Which solution did I use previously and why did I switch?
In our company, we were previously using Microsoft SharePoint Dev. We, later on, chose Microsoft Power Apps since it helps us automate small and medium processes.
How was the initial setup?
The initial setup process for the solution is not complex. So, the company had made arrangements to help us manage the initial kickoff and deployment processes. Since it may not be a very easy process, it is more or less a mediocre one.
Because there were a lot of employees in my previous organization, it took around one year for the deployment process to be completed. Taking into consideration the environment, the initial settings, and the need to take care of security, the entire deployment process would take around one year.
The deployment process was carried out in three stages. If we consider the deployment's first stage, it is free for one year, though I can't recollect it entirely. However, I can say that it was related to Microsoft Azure since it was about security involving steps like how to create the security levels and which levels one can create. So, this process was carried out to create, considering our structure, resources, strategies in the company, security, and environment. The second stage involved the creation of real environments and splitting environments, divisions, and departments. The third stage involved communication and promotion. We then created the specific site devoted to the tools in Power Apps before creating a knowledge base consisting of general articles, specific articles, and the general question and answer section.
What about the implementation team?
We sourced the solution's version for free projects from a company, and the company was really helpful.
Regarding deployment and maintenance, our company had technical resources, promotional resources, analytics, and so on. So, we had a big in-house team using all the available resources. So, around fifteen people in a team were looking at the implementation part of the solution. Also, our sales company had a team of ten members. In short, a significant number of resources were engaged in the solution's maintenance phases.
Which other solutions did I evaluate?
I had not participated in the evaluation process, and our management communicated with consultants and other resources to investigate solutions, after which they possibly chose Microsoft Power Apps.
What other advice do I have?
I would recommend those considering the solution give it a try. Our organization had some initial doubts, but after comparing it with other platforms in the market, we found it to be highly advanced. Additionally, since we have received excellent support from the vendors, we are confident they will not leave us to face any issues with the solution alone. Many consulting companies are also available to provide further assistance. These factors have made Power Apps and Power Automate popular. Owing to the solution's ability to solve a company's small and medium automated processes, I rate the overall solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Oracle eBS Solution Architect at Raiffeisen Bank International AG
Straightforward implementation, high level support, but stability could improve
Pros and Cons
- "Overall the solution is reliable."
- "The scalability of the solution could improve."
What is our primary use case?
We are using Microsoft Power Apps for data collection and processing for small intergroup business applications for our internal needs.
What is most valuable?
Overall the solution is reliable.
What needs improvement?
The scalability of the solution could improve.
For how long have I used the solution?
I have been using Microsoft Power Apps for approximately two years.
What do I think about the stability of the solution?
The stability of the solution has been good in our usage.
I rate the stability of Microsoft Power Apps a seven out of ten.
What do I think about the scalability of the solution?
We have approximately 1,000 people using the solution. There are some applications that we will increase the usage of. However, this depends on the use case.
The scalability of the solution depends on the use case of the application being used.
How are customer service and support?
We have a dedicated support team at Microsoft Power Apps for our needs.
Which solution did I use previously and why did I switch?
I previously used IBM Lotus.
How was the initial setup?
The initial setup of Microsoft Power Apps is straightforward. The implementation depends on the complexity of the application being deployed. It can range from one week to one month. I have not implemented an application that has taken longer than half a year.
What about the implementation team?
We have a team that does the implementation of the solution, such as a delivery manager.
What's my experience with pricing, setup cost, and licensing?
Our enterprise contract with Microsoft Power Apps includes the application feature platform in our subscription package, so we are not incurring any extra expenses. All of our other subscriptions are also part of our license agreement.
What other advice do I have?
I would recommend this platform to others if they have a dedicated internal team with the appropriate experience.
I rate Microsoft Power Apps seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lean Manager at GrupoPhoenix
We can track each project and have a single point from which we can see all the details
Pros and Cons
- "You can easily connect Power Apps with other databases, like Excel, SharePoint, SQL, etc."
- "We use GoCanvas to make forms. It's easier to make forms in GoCanvas, but Power Apps is cheaper because it is bundled with our Office 365 license. if I want to create a form in Power Apps, I need some knowledge, but GoCanvas is intuitive."
What is our primary use case?
Power Apps is a tool to create forms and solutions for collecting information from the floor. We have 10 or 15 users at the moment, but we expect to add more.
How has it helped my organization?
Power Apps helps our company manage projects, like improvement projects, for example. We can track each project and have a single point from which we can see all the project details.
What is most valuable?
You can easily connect Power Apps with other databases, like Excel, SharePoint, SQL, etc.
What needs improvement?
We use GoCanvas to make forms. It's easier to make forms in GoCanvas, but Power Apps is cheaper because it is bundled with our Office 365 license. if I want to create a form in Power Apps, I need some knowledge, but GoCanvas is intuitive.
For how long have I used the solution?
I've been using Power Apps for one or two years.
What do I think about the stability of the solution?
I rate Power Apps nine out of 10 for stability.
What do I think about the scalability of the solution?
It should be easy to scale up Power Apps. I don't know because I was only working with one connection through SharePoint.
How are customer service and support?
I taught myself to use Power Apps. When I needed a solution, I found a lot of examples on the web.
How was the initial setup?
Setting up Power Apps is easy because it's a cloud solution. The deployment required one or two people and took one or two months.
What about the implementation team?
We deployed Power Apps in-house.
What was our ROI?
We get a return.
What's my experience with pricing, setup cost, and licensing?
I rate Power Apps seven out of 10 for affordability.
What other advice do I have?
I rate Power Apps eight out of 10. My advice to new users is to start a simple solution to get more user-friendly apps to the people.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
L3 Technical Support Engineer at SV Gaming Limited
Valuable 365 and Microsoft integrations; ROI is visible
Pros and Cons
- "The features I find the most valuable are the 365 and Microsoft applications integrations and the automation."
- "The area where this product can be improved is the documentation. When we get stuck it's with the documentation when we are not able to find the codes we need."
What is our primary use case?
The primary use case for this solution for us is building in-house applications rather than having to purchase them. We build fairly basic applications and we would rather use Power Apps to deploy them or create them in-house.
How has it helped my organization?
The way this solution helped us improve is by allowing us to collect data by combining it with phones and the tools Microsoft uses to send out surveys and also use it for a number of automation and requests. It creates forms with which people can make requests or respond to surveys and those are worked on the backend. The whole process is done using Power Apps.
What is most valuable?
The features I find the most valuable are the 365 and Microsoft applications integrations and the automation.
What needs improvement?
The area where this product can be improved is the documentation. When we get stuck it's with the documentation when we are not able to find the codes we need. The solution requires a lot of codes and understanding of the scripting language. Most of the time I end up going to forums to get them. I would like to see Microsoft come up with a knowledge base for Power Apps.
In the next release, I would like to see more integrations because there are some that are not available and we end up having to get adjacent script to work on to work with that.
For how long have I used the solution?
I have been using this solution for two years now.
What do I think about the stability of the solution?
My impression is that it is very stable. I would rate it a 10, on a scale of one to 10, with one being not stable at and 10 being very stable.
What do I think about the scalability of the solution?
We rarely scale when it comes to Power Apps. Once you deploy the application, that's it. So if you need to scale something more robust you probably have to deploy a new one.
Currently, there are over 500 users of Power Apps in our company.
We plan on expanding because it saves us a lot of cost in terms of the application that we currently use this for.
How are customer service and support?
I am not even aware if there is any technical support for Power Apps because most times we have to go through online communities and forums to get what we want. I think the support for Power Apps should be something Microsoft could look into.
How was the initial setup?
The initial setup was straightforward because they have a quite number of templates that you can pick from. The deployment does not take long as it comes with the Office 365. If you have Office 365, you have the Power App enabled in your directory.
What was our ROI?
The ROI is visible considering the number of applications we have been able to use it to build.
What's my experience with pricing, setup cost, and licensing?
The Power Apps comes included with the Office 365. When you purchase a business standard license, the Power Apps comes included.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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