My primary use case for Microsoft Power Apps are mostly demos for my customers and in trainings. I am a Microsoft Registered Trainer.
Owner at Alopex ONE UG
Makes client communication easy; high level of tech support
Pros and Cons
- "The most valuable feature is the completeness of the concept, as it is not restricted by where you are allowed to use it and that is its greatest strength."
- "There is room for improvement in error handling and debugging."
What is our primary use case?
What is most valuable?
The most valuable feature is the completeness of the concept. It is not restricted by where you are allowed to use it and that is its greatest strength.
What needs improvement?
There is room for improvement in error handling and debugging. I would appreciate it if Microsoft created something like the social network graphs Facebook sometimes shows you (potential connections). It would be great for Microsoft to take a similar point of view regarding the data and data flow in Power Apps. It would help us see which field is changing and which is influencing the follow-up field or display or workflow, etc.
As a chief financial officer, I would like to see the mark of chain retracement and where the money flows. Imagine dropping a little drop of ink onto a handkerchief and seeing the ink sucked into the fibers of the handkerchief and distributing itself. Similar things happen to money if you put it into a small market and a chief financial officer needs to have that information.
For how long have I used the solution?
I have been working with Microsoft Power Apps since 2018.
Buyer's Guide
Microsoft Power Apps
June 2026
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,495 professionals have used our research since 2012.
What do I think about the stability of the solution?
Microsoft Power Apps is definitely stable. It is as stable as SharePoint and this app model has been in place since 2013. Essentially, it requires you to put code onto a SharePoint site which is not executed there, but rather on a client or on specific workflow codes, which are client. If code executions are well work-flowed, it is capable of saving your script and of the global resources. That capability to take off where you left off, including external resources, is a great strength.
What do I think about the scalability of the solution?
Microsoft Power Apps is scalable. SharePoint is a farm. It is a big forest of machines interconnected by a messaging system, Windows Azure Service Bus. It can be understood as a telepathic network between the machines. As long as one machine is running, the system's running and as soon as more machines are adding the capabilities, the load is distributed automatically.
How are customer service and support?
Microsoft's technical support is at a high level.
Which solution did I use previously and why did I switch?
We did previously use a different Microsoft workflow operating system, but it was complicated to program and difficult to provide interactions with the users. All of that is much easier now that we use SharePoint platforms like Teams. Microsoft has the best of all worlds. I am confident that it will rock the market.
What's my experience with pricing, setup cost, and licensing?
I have an MSD end subscription; it's a flat rate subscription.
What other advice do I have?
My advice for anyone looking to implement Microsoft Power Apps is: please have a closer look at the Azure infrastructure and do not underestimate the complexity of Azure Active Directory and SharePoint. I recommend spending a week or so letting someone informed like me introduce you to the complexity of Azure Active Directory, SharePoint, and Windows Azure. Not having this information is like driving a car without having put oil into the motor and air into the tires. In other words, it would not be wise.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Analyst at a tech services company with 10,001+ employees
Application helps access data from different sources, but the solution is not responsive in its nature
Pros and Cons
- "It allows us to provide all the information in one single place."
- "The most valuable feature of Microsoft PowerApps is the ease of use to create an application."
- "Microsoft PowerApps is not responsive in nature."
What is our primary use case?
We use Microsoft PowerApps for the typical use cases including website creation and a work portal, covering all the operations involving the manufacturing side of my customers.
There are three app-building interfaces available in PowerApps. Canvas is model-driven. Power Pages, which was Power Portal, which has more low-code, no-code capabilities and makes web design easy for the everyday user to create a website. Lastly, Power BI reports, or Microsoft DataWorks, which we have integrated with our data provide us the option to work collaboratively.
How has it helped my organization?
Most of the people in our organization using this solution are business people. They are not experts in technology and are not familiar with how to use the application. They use Excel and other documents to collaborate. Moving Excel to the application helps them access different data sources. It allows us to provide all the information in one single place. Everyone can view the data based on their role or access level.
What is most valuable?
The most valuable feature of Microsoft PowerApps is the ease of use to create an application. For example, if you use the Canvas app, there is a feature that you can upload an image, and it will easily identify it and convert it into the application.
The solution is convenient for using Power Effects so we can write customized business logic.
What needs improvement?
Microsoft PowerApps is not responsive in nature. For us to make an application responsive, it requires some effort. We need to work with CSS, HTML5, or JavaScript.
I would also like to see improvements made to the integration with other data sources, including Azure Databricks or Spark. When we connect from DataWorks, CDS, SharePoint, or OneDrive where the actual Excel file is kept, it is easy. However, if we connect with other data sources, we need to do a no-data filter, particularly when there are in-built integrations available.
Out-of-the-box connectors, like dataflow, would help to load the data from those data sources into CDS.
For future releases, Microsoft PowerApps should add more templates that help bring more experiences to the websites.
For how long have I used the solution?
I work as an IT analyst. I have been using Microsoft PowerApps for two years.
What do I think about the scalability of the solution?
In our organization, PowerApps is used by program managers, IT engineers, IT analysts, assistant consultants, and delivery partners.
How was the initial setup?
The initial setup of Microsoft PowerApps is straightforward.
For deployment, we use the ALM CoE kit, and GitHub through the pipeline. It is done through the team, creating a Dev environment for each pre-Dev and production environment. When we have completed testing and validation, we proceed with staging and then production.
We have not implemented using an automatic deployment through Azure Pipeline as there are a lot of bugs. We are still doing the implementation manually.
What about the implementation team?
Deployment is done by our customers' teams. They are handling the pipeline activities.
What was our ROI?
The ROI is always positive. Our customers who use this solution can quickly create and circulate through a group. For example, for an innovative idea, you can create an idea zone, QC, or something similar. You can create a form and circulate it via email through PowerApps.
What's my experience with pricing, setup cost, and licensing?
PowerApps has been adopted by all major partners and Microsoft is widely used. We use Microsoft Teams to collaborate. You need to have licenses. E1 plus Intune or E1 plus licenses is enough for everyone to use PowerApps as it's free, even if you are using data sources like SharePoint.
If you want to deploy something with RPA or Power Virtual Agents, you will need to think about the licensing model and the capabilities of the AI builder. AI can deploy the AML model, so you can use the capabilities, meaning you need the licensing.
Which other solutions did I evaluate?
What other advice do I have?
For an organization looking to implement Microsoft PowerApps, they should consider the timeframe required and the experience they would like.
Responsiveness is a concern with PowerApps. If you want to build an application for your desktop, tablet, or mobile, the application needs to be responsive on all screens. PowerApps is not responsive to these requirements. If responsiveness is not a concern, then I recommend this solution.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Microsoft Power Apps
June 2026
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,495 professionals have used our research since 2012.
Consultant at Ernst & Young
Easy to set up, help automate processes, and has helpful technical support
Pros and Cons
- "The scalability is good."
- "The solution offers good integration on the Microsoft Power platform, helps automate processes, allows us to monitor and track with Power BI, and is very easy to set up, stable, and scalable."
- "The flexibility of the user interface could be better."
What is our primary use case?
With Power Apps, we create some of the collaboration forms for our employees to use during the pandemic. We can record our employees' status health daily, and start a database of the information. After that, we can track using Power BI if there are any symptoms or if the risk is low, high, or medium. We use it basically for self-declaration forms.
What is most valuable?
The solution offers good integration on the Microsoft Power platform. You can use and develop apps, local apps using Microsoft Power Apps. It helps automate processes. We can do the monitoring and tracking of the Power BI app in Microsoft.
It's very easy to set up.
The solution is stable.
The scalability is good.
What needs improvement?
The flexibility of the user interface could be better. Currently, they are using the Microsoft OMS, Management System. It would be ideal if we could customize the layout of the user interface.
For how long have I used the solution?
I've used this solution for one to three years.
What do I think about the stability of the solution?
The solution is very stable. We haven't dealt with bugs or glitches. It doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
You can easily scale the solution as needed.
We have 500 people that use the solution. We use it quite regularly. We do not, however, plan to expand usage at this time.
How are customer service and support?
Technical support has been good. They're also very supportive. When we have any problem or issue, we can reach out to them and they will reply.
How was the initial setup?
The initial setup is not complex or difficult. It's easy to set up. It's very straightforward.
It took us about four to five months to set everything up. The apps vary in how long it takes to develop and release them.
What about the implementation team?
We develop everything in-house. We handled the setup in-house as well. We didn't need any outside assistance.
What was our ROI?
We have not yet seen any ROI.
What's my experience with pricing, setup cost, and licensing?
I cannot speak to the exact pricing of the product. We are, however, heavily affiliated with Microsoft.
What other advice do I have?
We're users and Microsoft partners. We use a lot of Microsoft products.
It's my understanding that we are using the latest version of the solution.
I'd recommend the solution. Everyone would be able to use it as it is not overly technical.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Business Intelligence Consultant at a consultancy with 10,001+ employees
Low code requirements and good integration; customization should be simplified
Pros and Cons
- "Ability to generate QR codes and scan barcodes."
- "One of the valuable features of PowerApps is the ability to generate QR codes and scan barcodes, as well as take an image."
- "Customization, in general, is somewhat complicated."
What is our primary use case?
We are user integrators and partners with Microsoft.
What is most valuable?
One of the valuable features of PowerApps is the ability to generate QR codes and scan barcodes, as well as take an image. Integration is good; the solution is low code and easy to deploy. It's great that you need to create a unique verification, it's a feature that helps a lot.
What needs improvement?
We had issues with the syntax during the build. Writing quotes could be simplified. Customization, in general, is somewhat complicated.
For how long have I used the solution?
I've been using this solution for a couple of months.
What do I think about the scalability of the solution?
As with most Microsoft products, it's scalable. We recently deployed in a company in Burundi where they have 50 users. It requires two, sometimes three people for maintenance. Once the solution is set up, there's not much required. We'd like to scale nationwide but it ultimately depends on the cost.
How are customer service and support?
I haven't had contact with Microsoft support regarding this product.
How was the initial setup?
I think for the first-time user, the initial setup takes more time. Other tools like Automate are easier to deploy. PowerApps requires so many things to click and customize, it's really detailed. Building the system takes a little bit more practice than with other solutions. The deployment was done in-house and we had a couple of people working on it. The implementation took about a week.
What's my experience with pricing, setup cost, and licensing?
The solution is quite expensive because if you have, say, 100,000 users or more, that can add up. Licensing works on a tier system but I don't have the details.
What other advice do I have?
Building is the simple part of this product, it's the costing that needs to be checked. It can often be overlooked when you build a solution.
I rate this solution seven out of 10.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Power Platform Advisor and Head of Power Platform Team at Orbis AG
Reasonably priced with great features and helpful support
Pros and Cons
- "It uses a lot of AI, which is helpful, especially during the setup process."
- "Everything that includes PowerApps is very interesting, especially the late editions in direction and mixed reality."
- "I would like to see more improvement, for example, in direct collaboration."
- "Sometimes the designer just breaks and you get an error notification."
What is our primary use case?
I use it for internal purposes and also to advise our customers.
What is most valuable?
Everything that includes PowerApps is very interesting, especially the late editions in direction and mixed reality.
The way you create applications and the nature of language processing are great. The ideas feature that has been added lately has been wonderful. All these types of additions are really cool.
It's a stable product.
It uses a lot of AI, which is helpful, especially during the setup process.
The pricing is reasonable.
Technical support is good.
What needs improvement?
I'm looking forward to further improvements of what you can do with mixed reality capabilities.
I would like to see more improvement, for example, in direct collaboration. There is something currently, however, it's still on a preview mode. I'd like to see more.
What I'd also like to see is to be able to use, for example, another tool for sketching mock-ups or the design of the applications and being able to transport the sketches directly into, let's say, a PowerApps container so I can design the app somewhere else, and then I can transport everything in PowerApps designer, and I can get started with inserting logic in the mock-ups that I have already designed somewhere else. This is something that I'd really like to see in PowerApps.
The experience could be a bit better improved and be consistent throughout all parts that form components. For example, the same experience we have in PowerApps is something that should also be in other PowerApps platform products.
In general, the environments in the workspaces are a bit faster than in the cloud.
For how long have I used the solution?
I've been sung the solution for two to three years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
We have 200 to 300 people using the solution currently.
How are customer service and support?
Technical support depends on what channels you communicate through, however, largely, we are satisfied.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
This is the first general code solution I'm using.
How was the initial setup?
The initial setup is AI-infused. If you start working on an application, AI works for you in the background and tries to provision everything you need. I would like it to be a bit faster. Sometimes the designer just breaks and you get an error notification.
What was our ROI?
I've seen ROI and I would rate ROI at three and a half out of five, however, I would like for Microsoft to think of ways where we as partners are better supported to have a higher return on investment.
What's my experience with pricing, setup cost, and licensing?
The cost is fair, based on everything you get. I'd rate it at a four out of five as I see that the customers raise constraints. They sort of say it's a bit expensive. I don't know how expensive the other platforms are, however, from what I heard, it's a fair price for PowerApps considering what it comes with.
Which other solutions did I evaluate?
We did not evaluate other options. We are a Microsoft gold partner and for us, the journey was set as we were using Dynamics 365 CRM systems, which basically had PowerApps. It was pretty clear from the outset that we were going in the direction of PowerApps.
What other advice do I have?
I'm a team lead for the PowerApps platform in general and PowerApps is the product of the platform. I'm not sure which version of the solution we're using.
I'd advise others to start with a short hands-on evaluation so that you understand what it looks like when you create on the platform. That will give you a feeling about the components. You get a feeling about what the platform offers and can build slowly up from there. The best way would be perhaps to seek support in the beginning, for example, from partners. If you decide that PowerApps is the way, then consider governance from the beginning on.
There's always room for improvement, however, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Consultant at a tech services company with 10,001+ employees
Low-code, stable solution for creating applications in a more simplified way, and can be easily scaled up
Pros and Cons
- "Microsoft PowerApps allows you to simplify business processes and user experience. You can also create responsive applications and canvas apps through this solution. It's an easy to scale, stable, and low-code solution."
- "What we like about Microsoft PowerApps is that it allows us to simplify business processes and user experience."
- "Microsoft PowerApps can be more costly for small teams or organizations."
What is our primary use case?
In the complete Microsoft Power platform, there are four components: PowerApps, Power Automate, Power Virtual Agents, and Power BI. We use all these four so we can make a complete solution, e.g. a visualization dashboard, automated chat bots, and the rest we can achieve using PowerApps.
Microsoft PowerApps has three types of applications. One is the canvas app. Another one is the model-driven app that is business specific and data specific. Another type of app we can use is open source, e.g. open projects that are called "portals". We can achieve the same thing when developing a website and when doing it in the portal. These are what we can achieve using Microsoft PowerApps and the Power Platform.
Microsoft PowerApps provide the user interface and functionality, e.g. we can create a normal app that is used on web or mobile. Microsoft PowerApps is similar to a form where you perform whatever you want to do. Some look and feel controls are also found in this solution.
Power Automate, on the other hand, is where we automate the backend processes, e.g. the notifications, data extractions, etc. For something that needs calculation, we use Power Automate, while building the user interface and user experience, we use Microsoft PowerApps.
What is most valuable?
What we like about Microsoft PowerApps is that it allows us to simplify business processes and user experience. We can also create responsive applications and canvas apps through this solution.
If we need an app that is more specific to what the business requires, we can create model-driven apps through Microsoft PowerApps. We can also create a reusable component which we can use in this solution, through the power component framework, which is a recent development model from this product.
We also love that this product is a low-code tool which has drag and drop controls, so building apps is simplified.
What needs improvement?
This solution can be more costly for small teams or organizations.
What do I think about the stability of the solution?
Both Microsoft Power Automate and Microsoft PowerApps are stable products.
What do I think about the scalability of the solution?
Microsoft PowerApps is a solution that can be easily scaled up.
How are customer service and support?
I had no issues with the technical support for this product.
What's my experience with pricing, setup cost, and licensing?
The pricing of Microsoft PowerApps is neutral, because it's completely based on user requirement. If your requirement is simple or less complex, then the basic licensing model can work, e.g. the free model, or else, you need to go for some premium features or model. The cost will be completely based on your product, and what app license is going to work for you. If per user license is going to work, then you can go for that.
Microsoft PowerApps is not that expensive, but for a small organization, getting the license could be tough, because if you have a team of five people, then it's going to cost you.
What other advice do I have?
I'm working as a developer, particularly the main power platform developer with Microsoft technology as a senior consultant. I'm working with Microsoft PowerApps and Power Automate.
Every automation nowadays is using Microsoft PowerApps and Microsoft Power Automate.
Microsoft PowerApps is best for medium to large enterprises.
I'm recommending Microsoft PowerApps for low-code projects. In the past, developers have to work a lot. They needed to use their technical skills, e.g. for developing codes. They needed to learn different languages to perform a simple mission. For web development, they need to use HTML, CSS, and JavaScript. Today, it's about using the Microsoft Power Platform, as it has low-code, no-code tools.
Microsoft PowerApps is a low-code solution, which means that we can now simplify things through drag and drop controls. We can also use different rebuild models through this solution. We can use different rebuild connectors that calculate to connect to different systems easily. Earlier, only developers were responsible for developing apps. Now, citizen developers can also make apps with the help of Microsoft Power Platform, because it's a low-code, no-code solution.
My rating for Microsoft Power Automate is an eight out of ten. I'm giving the same rating for Microsoft PowerApps: eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
CEO at Vertical Symmetry
Mature, fast development, allows you to build sophisticated business logic
Pros and Cons
- "When compared with Microsoft Power Automate, it is a bit more mature, and we're able to build things pretty rapidly."
- "We really like Microsoft PowerApps, and we've been able to build some fairly sophisticated business logic inside of it."
- "It definitely has room for improvement, but when I give it a seven, I mean it's functional. I can get the job done, but it's far from ideal."
What is our primary use case?
Microsoft Power Automate is primarily used to update some legacy systems for our client, as well as government compliance systems and web-based reporting systems that don't have APIs. Microsoft PowerApps has the same use case. It's the front end and is the part that is interacting with the client and interacting with the collected data.
What is most valuable?
We really like Microsoft PowerApps. When compared with Microsoft Power Automate, it is a bit more mature, and we're able to build things pretty rapidly.
It's a different paradigm to build around, and it's a different programming paradigm. It's more like Excel in that you build formulas and pieces, but we've been able to build some fairly sophisticated business logic inside of it. As a result, we believe that is much more mature. I'd say that's around an eight, eight and a half, out of ten.
What needs improvement?
I believe, Microsoft PowerApps is still in its early stages. I believe it is far more mature and integrated. I would say the programming language, because the drag and drop, low code, no code, its nice to get started, but you really want to be able to work as a programmer with an IDE and real code, and we've been able to start to do that a little bit and integrate a lot of JavaScript with RPA, with Power Apps I haven't been able to do that. I believe there is a way to do it by putting the data into Git. I just haven't used it yet, and haven't needed to.
As it's a cloud-based app, the development environment has some really nice parts and some that are a little clunky, but overall, I'd say it's a good product.
For how long have I used the solution?
We have been using Microsoft PowerApps a bit longer than we have been using Microsoft Power Automate.
What do I think about the scalability of the solution?
We haven't fully launched a product yet, but I will say that development is quick and we can make changes quickly. I can't speak to the app's scalability just yet.
Which solution did I use previously and why did I switch?
I've only used it through an RPA. We either did it for many years, or we did it by hand with JavaScript. We would use some tools to actually grab for web-based things, not desktop-based. We wrote tools that would allow us to take control of the website and then modify it on the fly while automating these processes.
We did it all with secure JavaScript, which is a lot of work and custom code, and it's difficult to maintain, so having a tool like an RPA tool, where we can take that business logic, put it in there, and then somebody who knows the stuff can come around after us and go, okay, I see what they did there, would be great.
We believe we have exploited the tool and pushed it to its limits, and we are still learning about its strengths and weaknesses. It definitely has room for improvement, but when I give it a seven, I mean it's functional. I can get the job done, but it's far from ideal.
When I say Java, what I mean is that when we were doing automation, we were primarily working on web automation. My phone is dying, so that's why I cut off.
We would write a lot of JavaScript code to automate, automate, and update these external websites that didn't have APIs, that we would read from. We are now reading from spreadsheets and updating data for them, then retrieving data from the results, and this simplified things significantly.
Which other solutions did I evaluate?
We wanted to see what people were doing with UiPath. I'm not really using it yet. I've looked into it a little bit, but it just hasn't been a driver for this project yet.
What other advice do I have?
I am just using the product. I evaluated a problem and a solution set for a client, and I just evaluated these tools and said, despite their youth, these tools look like they are good. We looked at UiPath, but the price tag was expensive for a nonprofit, so money was an issue. We had a very limited budget from a grant, so we had to work with a toolset that wasn't on par with the Fortune 500. So far, we're pleased with the solution, and it's working. There are days when it is frustrating, but I've been doing this for 40 years and there are always challenges with tools. We do not have a relationship with Microsoft.
I would rate Microsoft PowerApps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a tech company with 5,001-10,000 employees
Incredible community support, easy to use, and easy to set up
Pros and Cons
- "It is easy to use."
- "PowerApps is incredible."
- "Most of my training for what I do has been by watching or learning in the community. There needs to be better training on either one of these."
What is our primary use case?
We're using it for our business processes. We have applications for expenditure requests, travel requests, and accident reporting.
I am using the latest version of the solution.
What is most valuable?
It is easy to use.
What needs improvement?
Most of my training for what I do has been by watching or learning in the community. There needs to be better training on either one of these.
For how long have I used the solution?
We started implementing it in February 2020.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. About 150 to 200 people are using it.
In terms of our plans to increase its usage, I'm moving to a different department and starting over. We might be scaling up in my new department. In the current department, they still need to figure out what they're trying to do.
How are customer service and support?
If I'm dealing with the community, technical support is incredible.
Which solution did I use previously and why did I switch?
We were paper-based before switching to PowerApps.
How was the initial setup?
It was easy. We started in February, and everything had to be up and running in March because of the pandemic of 2020.
What about the implementation team?
I did it, and there was no reseller. We're a university, and the university was not going to pay for us to have this deployed by an outside partner.
I also take care of its maintenance.
What's my experience with pricing, setup cost, and licensing?
I don't have that information. We work with a procurement office that deploys it for our university.
Which other solutions did I evaluate?
We looked at ServiceNow because some of the departments in our organization were using ServiceNow.
What other advice do I have?
Deployment has to be supported from the top down because if you're trying to get things supported from the bottom up, you run into a lot of interference. This has not been the easiest.
PowerApps is incredible, so I would give it a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at Avanade
I like how fast you can develop an application and put it into production
Pros and Cons
- "I like how fast I can develop an application and put it in production with PowerApps, and I think the integration is also excellent because the platform is growing and they are constantly adding more connectors on all these things."
- "Microsoft could streamline monitoring and management. In addition, it should be easier to put the solution in different environments. For example, you should be able to move from a dev environment to a production environment seamlessly."
What is our primary use case?
I belong to a consulting company that develops applications using PowerApps.
What is most valuable?
I like how fast I can develop an application and put it in production with PowerApps. I think the integration is also excellent. The platforms is growing, so they are constantly adding more connectors on all these things.
What needs improvement?
I would like it if PowerApps stored the code differently. For example, it would be nice if it were held in our GitHub repo or some other place, and we could version it to evolve it more easily. Another thing I'd like to see is more collaborative features so that more than one person could develop several things in PowerApps at once. For example, you could have creative technologies doing stuff for the visual design while the developers are doing the different things that they have to do to make the application run.
Microsoft could streamline monitoring and management. In addition, it should be easier to put the solution in different environments. For example, you should be able to move from a dev environment to a production environment seamlessly.
For how long have I used the solution?
We've been using PowerApps for three years give or take.
What do I think about the stability of the solution?
PowerApps is totally stable.
What do I think about the scalability of the solution?
I don't have so much experience at this point, but I don't think we can do much about its scalability. I believe it scales by itself, but we cannot modify many properties or configurations to allow that. We are a multinational that operates globally, but I work at a regional office in Iberia. There are 700 people working in the company here in our region, but my company has around 20,000 employees globally.
How was the initial setup?
Setting up PowerApps is easy, and I can do it by myself.
What other advice do I have?
I rate PowerApps eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Vice President - Information Systems at a media company with 1,001-5,000 employees
Easy to create and deploy apps, but needs more RPA capabilities
Pros and Cons
- "The initial setup is very simple."
- "The solution is pretty easy to create and deploy apps."
- "There are occasional performance challenges."
What is our primary use case?
We use the solution as part of Dynamics 365 Online. Within that, we use Power Apps and we've integrated something on the on-prem database.
The app is located within Dynamics 365 Online. It draws data from an on-prem data source. We use it to perform certain actions in Teams, so we have Dynamics 365 and Teams integration.
We've created an email reader using Power Apps.
What is most valuable?
The solution is pretty easy to create and deploy apps.
You don't need a very high level of technical knowledge. Of course, you do need some level of technical knowledge, however, a normal developer can easily learn and deploy Power Apps.
The initial setup is very simple.
The solution scales well.
What needs improvement?
They need a bit of RPA functionalities. There are other competitive products such as ServiceNow and Automation Anywhere. They offer exhaustive functionalities. Power Apps as a platform maybe need some ready-made templates that could be deployed. That would help.
There are occasional performance challenges.
The product could do some integrations with third-party providers. That can be still expanded. They do have a decent number of integrations and connectors available, however many of those connectors only offer the basic functionalities. I'd like to see better, wider connectivity.
For how long have I used the solution?
I've used the solution for six to eight months at this point. It's been less than a year.
What do I think about the stability of the solution?
In general, the product works fine. That said, there are occasional challenges in performance and when you actually have Power Apps working with other products on Power Platform, such as the Power Automate, et cetera. By and large, however, it's pretty stable.
What do I think about the scalability of the solution?
We have about 300 users on the solution currently. We do have approximately 700 plus users on Dynamics 365, however, not all of them are using Power Apps.
The solution is pretty easy to scale.
We pretty much use this solution on a daily basis. It's used a lot.
How are customer service and support?
We reached out to technical support just once where Power Automate wasn't actually triggering an event. Apart from that one ticket, it's been working fine. We haven't really dealt with technical support too much.
We have normal support. We don't have Premier Support. Of course, the response time was about average when we used them. In the end, the issue was something to do with the core product, so they have actually had to take it up with the product engineering team at Microsoft as well.
Which solution did I use previously and why did I switch?
I'm aware of ServiceNow and Automation Anywhere.
How was the initial setup?
The initial setup is very straightforward and simple. It's not complex or difficult.
There was some background development involved during the deployment process.
The is no maintenance required.
What about the implementation team?
We did not need any outside assistance from consultants or integrators. We handled it in-house ourselves.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty good. Microsoft offers very good value for money.
Apart from the licensing, storage is actually the costliest part. One needs to actually look at how to optimize the use of storage as ultimately it's on the cloud. It's part of the Dataverse storage now, with Dynamics 365, Power Apps, et cetera. That bit of the offering is the costliest part.
The product license and platform licensing are good. That's definitely value for money compared to some of the other vendors. Microsoft is placed well. It's just the storage, as I said, that's costly.
What other advice do I have?
We are customers and end-users.
We are using the cloud version, and therefore we are going with whatever is the latest available functionality.
At least for the regular day-to-day work, one can build very useful apps with minimal investment. One can start fast. The only thing is, you need to have people actually experiment on this. Other than that, it's a good platform.
Currently, I'd rate the solution at a seven out of ten right now, as there's continuous improvement that's happening and, once that happens, in the future, I will likely be rated even higher.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2026
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