Microsoft Power Automate is primarily used to update some legacy systems for our client, as well as government compliance systems and web-based reporting systems that don't have APIs. Microsoft PowerApps has the same use case. It's the front end and is the part that is interacting with the client and interacting with the collected data.
CEO at Vertical Symmetry
Mature, fast development, allows you to build sophisticated business logic
Pros and Cons
- "When compared with Microsoft Power Automate, it is a bit more mature, and we're able to build things pretty rapidly."
What is our primary use case?
What is most valuable?
We really like Microsoft PowerApps. When compared with Microsoft Power Automate, it is a bit more mature, and we're able to build things pretty rapidly.
It's a different paradigm to build around, and it's a different programming paradigm. It's more like Excel in that you build formulas and pieces, but we've been able to build some fairly sophisticated business logic inside of it. As a result, we believe that is much more mature. I'd say that's around an eight, eight and a half, out of ten.
What needs improvement?
I believe, Microsoft PowerApps is still in its early stages. I believe it is far more mature and integrated. I would say the programming language, because the drag and drop, low code, no code, its nice to get started, but you really want to be able to work as a programmer with an IDE and real code, and we've been able to start to do that a little bit and integrate a lot of JavaScript with RPA, with Power Apps I haven't been able to do that. I believe there is a way to do it by putting the data into Git. I just haven't used it yet, and haven't needed to.
As it's a cloud-based app, the development environment has some really nice parts and some that are a little clunky, but overall, I'd say it's a good product.
For how long have I used the solution?
We have been using Microsoft PowerApps a bit longer than we have been using Microsoft Power Automate.
Buyer's Guide
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August 2025

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What do I think about the scalability of the solution?
We haven't fully launched a product yet, but I will say that development is quick and we can make changes quickly. I can't speak to the app's scalability just yet.
Which solution did I use previously and why did I switch?
I've only used it through an RPA. We either did it for many years, or we did it by hand with JavaScript. We would use some tools to actually grab for web-based things, not desktop-based. We wrote tools that would allow us to take control of the website and then modify it on the fly while automating these processes.
We did it all with secure JavaScript, which is a lot of work and custom code, and it's difficult to maintain, so having a tool like an RPA tool, where we can take that business logic, put it in there, and then somebody who knows the stuff can come around after us and go, okay, I see what they did there, would be great.
We believe we have exploited the tool and pushed it to its limits, and we are still learning about its strengths and weaknesses. It definitely has room for improvement, but when I give it a seven, I mean it's functional. I can get the job done, but it's far from ideal.
When I say Java, what I mean is that when we were doing automation, we were primarily working on web automation. My phone is dying, so that's why I cut off.
We would write a lot of JavaScript code to automate, automate, and update these external websites that didn't have APIs, that we would read from. We are now reading from spreadsheets and updating data for them, then retrieving data from the results, and this simplified things significantly.
Which other solutions did I evaluate?
We wanted to see what people were doing with UiPath. I'm not really using it yet. I've looked into it a little bit, but it just hasn't been a driver for this project yet.
What other advice do I have?
I am just using the product. I evaluated a problem and a solution set for a client, and I just evaluated these tools and said, despite their youth, these tools look like they are good. We looked at UiPath, but the price tag was expensive for a nonprofit, so money was an issue. We had a very limited budget from a grant, so we had to work with a toolset that wasn't on par with the Fortune 500. So far, we're pleased with the solution, and it's working. There are days when it is frustrating, but I've been doing this for 40 years and there are always challenges with tools. We do not have a relationship with Microsoft.
I would rate Microsoft PowerApps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Director at a tech consulting company with 10,001+ employees
Scalable platform with a simple setup process
Pros and Cons
- "The platform has valuable features for opportunity and finance management. It has all the essential features for customer service."
- "It would be beneficial to have a feature that allows users to split the opportunity into separate logs for each product."
What is our primary use case?
We use the product for sales and customer service features.
What is most valuable?
The platform has valuable features for opportunity and finance management. It has all the essential features for customer service.
What needs improvement?
Sometimes, the opportunity includes two products, and the outcome for each product is different. It would be beneficial to have a feature that allows users to split the opportunity into separate logs for each product.
For how long have I used the solution?
We have been using Microsoft Power Apps for more than 15 years.
What do I think about the stability of the solution?
We never encountered system downtime issues.
What do I think about the scalability of the solution?
It is a scalable platform.
How are customer service and support?
We contacted the technical support services in case of functionality unavailability during the trial version phases.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Microsoft 365 Dynamics CRM earlier. Later, we switched to Microsoft Power Apps for faster speed and availability of on-cloud infrastructure.
How was the initial setup?
The initial process is simple. We need to create a trial and start working. It takes half an hour to complete. Later, we can purchase the licenses further.
What's my experience with pricing, setup cost, and licensing?
The product is inexpensive. I rate its pricing a three to four out of ten.
Which other solutions did I evaluate?
We evaluated ServiceNow. We decided to use Microsoft Power Apps, as we already used the Microsoft platform. It was easier to onboard the product into a trial environment, and premium support was also available.
What other advice do I have?
I rate Microsoft Power Apps a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
Microsoft Power Apps
August 2025

Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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Owner at Alopex ONE UG
Makes client communication easy; high level of tech support
Pros and Cons
- "The most valuable feature is the completeness of the concept. It is not restricted by where you are allowed to use it and that is its greatest strength."
- "There is room for improvement in error handling and debugging."
What is our primary use case?
My primary use case for Microsoft Power Apps are mostly demos for my customers and in trainings. I am a Microsoft Registered Trainer.
What is most valuable?
The most valuable feature is the completeness of the concept. It is not restricted by where you are allowed to use it and that is its greatest strength.
What needs improvement?
There is room for improvement in error handling and debugging. I would appreciate it if Microsoft created something like the social network graphs Facebook sometimes shows you (potential connections). It would be great for Microsoft to take a similar point of view regarding the data and data flow in Power Apps. It would help us see which field is changing and which is influencing the follow-up field or display or workflow, etc.
As a chief financial officer, I would like to see the mark of chain retracement and where the money flows. Imagine dropping a little drop of ink onto a handkerchief and seeing the ink sucked into the fibers of the handkerchief and distributing itself. Similar things happen to money if you put it into a small market and a chief financial officer needs to have that information.
For how long have I used the solution?
I have been working with Microsoft Power Apps since 2018.
What do I think about the stability of the solution?
Microsoft Power Apps is definitely stable. It is as stable as SharePoint and this app model has been in place since 2013. Essentially, it requires you to put code onto a SharePoint site which is not executed there, but rather on a client or on specific workflow codes, which are client. If code executions are well work-flowed, it is capable of saving your script and of the global resources. That capability to take off where you left off, including external resources, is a great strength.
What do I think about the scalability of the solution?
Microsoft Power Apps is scalable. SharePoint is a farm. It is a big forest of machines interconnected by a messaging system, Windows Azure Service Bus. It can be understood as a telepathic network between the machines. As long as one machine is running, the system's running and as soon as more machines are adding the capabilities, the load is distributed automatically.
How are customer service and support?
Microsoft's technical support is at a high level.
Which solution did I use previously and why did I switch?
We did previously use a different Microsoft workflow operating system, but it was complicated to program and difficult to provide interactions with the users. All of that is much easier now that we use SharePoint platforms like Teams. Microsoft has the best of all worlds. I am confident that it will rock the market.
What's my experience with pricing, setup cost, and licensing?
I have an MSD end subscription; it's a flat rate subscription.
What other advice do I have?
My advice for anyone looking to implement Microsoft Power Apps is: please have a closer look at the Azure infrastructure and do not underestimate the complexity of Azure Active Directory and SharePoint. I recommend spending a week or so letting someone informed like me introduce you to the complexity of Azure Active Directory, SharePoint, and Windows Azure. Not having this information is like driving a car without having put oil into the motor and air into the tires. In other words, it would not be wise.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. Technical Architect at a tech services company with 10,001+ employees
Integrates well, simple to install, but the workflow automation needs enrichment
Pros and Cons
- "It offers integration with several Microsoft products, including SharePoint and Outlook, in my opinion, is a huge plus."
- "In terms of workflow automation, I believe that capabilities for creating the entire business process are required, or, at the very least, the option to model the business process, define complex business events, handle them, and route them to appropriate business stakeholders."
What is our primary use case?
We use Microsoft PowerApps for very small use cases. For example, conducting internal surveys, or say some of the key business stakeholders want day-to-day reporting. Using PowerApps, we are creating such reports for those executives.
We connected PowerApps to the relational database, which generates the report.
Also for contract review and approval of these types of use cases. Those are, in my opinion, very simple use cases. There are no complex rules or decision-making processes, which is why PowerApps was designed.
What is most valuable?
It offers integration with several Microsoft products, including SharePoint and Outlook, in my opinion, is a huge plus.
It can also integrate with Microsoft SQL servers, which makes it easy, and you can send reports and create business applications from it.
What needs improvement?
In terms of workflow automation, I believe that capabilities for creating the entire business process are required, or, at the very least, the option to model the business process, define complex business events, handle them, and route them to appropriate business stakeholders.
Those, I believe, are the critical areas that require improvement.
For the time being, it is only an application development platform. I am not counting a business processing management platform, only working on capabilities with business process management.
What do I think about the stability of the solution?
It is extremely stable.
The apps that we created were not particularly complex. We did not thoroughly test PowerApps to determine their true capabilities. It was similar to tactical applications built as part of the POC to ensure what capabilities of the PowerApps could be used.
It was not used for any critical business application.
What do I think about the scalability of the solution?
I believe it should be scalable.
However, in our organization, we only have approximately 15 to 20 people who are currently using it.
How was the initial setup?
The initial setup is straightforward. It does not take long.
Maintenance is minimal. It is only one or two people who keep it running.
What other advice do I have?
I believe it simply depends on the complexity of the business process. If you are serious about implementing a complex business process, I believe you should use a platform like Appian or Pega.
In terms of low code automation, I believe those two platforms are quite mature. They also develop capabilities such as robotic process automation and process mining. That's where the most value is because business users don't just want one thing; they want several things at the same time.
I believe it is preferable to use a platform that is robust in nature. Appian and Pega, in my opinion, would be better for them. However, if you only have a simple application that does not require much scaling, I believe you can use PowerApps, such as a simple three or four screens or forms. That should suffice for Microsoft PowerApps, in my opinion.
We are Microsoft partners and resellers.
I would rate Microsoft PowerApps a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Data Engineer at NTT Security
Great for making apps quickly, has helpful support, and integrates with Power BI
Pros and Cons
- "I like the galleries, which are really powerful."
- "In my experience, the solution's deployment can be tricky."
What is our primary use case?
The solution is for rapid application development software.
There is a specific environment, in part a platform of PowerApps, in which you can just deploy the solutions and then you share the link with the users and they are able to open them using iPads or mobile devices, or even a computer.
We have been working to build a maintenance events app for assets, it's an app to manage and show all the assets that have been working or down for maintenance in an operation, inside one bigger mining company. They have many trucks and many other, let's say, machines in the operation and sometimes they have to put these machines just through a maintenance mode, to see what's happening, or to change some part specifically, or even if the machine is having some kind of issue. That's due to the fact that if it's down, they have to manage how long it's down and what was the part that was the issue, the cause of the issue. They have to change the parts and everything's very costly in terms of money for the company when we have one specific asset that's down.
Previously, they were using a board in a room, just to manage all these statuses. Instead of this, now we have one specific app that is working in live modes in almost real-time. Just getting the data from the services and showing it on a big board in PowerApps can show what's happened, what's the status, and what's the reason for the issue. This app allows for adding some comments. It's a collaborative app where many people can just go there and add comments and notes about what's happening with the machine.
What is most valuable?
There are many things there that I like about the solution. I like the galleries, which are really powerful. I like the way that we can build forms very quickly.
In terms of timing to develop, PowerApps is very fast. We can integrate with Power BI. You can just show the Power BI report embedded in PowerApps, and it works really nicely.
What needs improvement?
In my experience, the solution's deployment can be tricky.
In my experience, it was not good as it was giving errors around the tables and I couldn't find what was happening. I had to break it down into different solutions - one solution containing all the tables and the second solution containing the application, plus the power domain that I had for this particular application. It's something that's not good, in terms of the way that things work.
When I added Power Automate into the solution, for some reason it disappeared from my Power Automate page, as it was added inside the solution. It was very, very weird. It may be a bug.
There's a primary interface and integration feature and we build some HL processes there. However, suddenly after adding this part, and automating the solution to deploy it, it was just not available for me anymore and I had to go inside the solution and open the MS files from there instead of the usual place where all the Power Automates are created. It was like a bug and also. In terms of the issues that I have with the solution feature inside PowerApps, I didn't like it. I've seen this too complicated. It's something that Microsoft has to improve.
The speed and performance could be better. PowerApps sometimes gets stuck, gets slow and I don't have any reason for why it's happening. Suddenly you are trying to see the rows on your screen and you just have a wait to get the results back, then there's nothing happening. These things look like an environmental issue, however, I don't know if it's something about the localization or something else.
We'd like our option in terms of licensing that can be paid by the app and not by users. That could be something good. Just the way that they charge the license, it's too much. There are not many options. They could give a little bit more flexibility to choose in terms of options for a license.
For how long have I used the solution?
I've used the solution for six months.
What do I think about the stability of the solution?
It's stable, however, sometimes it is slow.
There are no issues about the connection falling. Just, when you are using it, suddenly the page is broken. There is no issue yet, sometimes it gets a little bit frozen and you're waiting a little bit more time to gather results. The table is not a big table with many, many rows, so why is it taking so long, so much time to get the answer back from the app? That's the main issue. There's a performance problem. It's not a stability question.
What do I think about the scalability of the solution?
It's scalable if we're talking about the database, about data warehouse, however, not about PowerApps. PowerApps is not scalable. It's scalable, in the sense that the app you can share for many users, however, you have to pay by user. Scalability isn't really applicable.
We're still not running it fully. We're just prepared to start testing.
How are customer service and support?
We've dealt with technical support in the past.
We had some little situations where we couldn't get the help as we needed, however, that was a limitation in the tool - it was not an issue with them.
For the most part, they are really good.
How would you rate customer service and support?
Positive
How was the initial setup?
IN terms of the initial setup, we have to choose which kind of approach we are going to use in PowerApps, as PowerApps has different strings. You can choose PowerApps Canvas, or you can choose a driving app, and that's a little bit different. In my case, I chose a PowerApps combo as I needed a little bit more in terms of flexibility and in terms of how I build this topic they screen.
In terms of the development, it's quick, really it's quick, however, it's not the fastest way to develop and there are some other solutions in the market that are faster in some ways. In terms of deployment, in my experience, when you're going to deploy perhaps an application, you have to build a solution and a solution and it's a little bit tricky. You have to add all the components to the solution and, after that, you have to export the solution and import the solution into the production environment. We have an environment for development and a second environment for production.
The application is deployed, however, it's not in use yet. They are just preparing to start testing the application and once they finalize the test, the app is going to go live.
After I passed over all these little issues that I had, it was quick to deploy. It was just a question of minutes. When we export the solution and import the solution back, it's easy. However, all the processes to be able to finally get over these issues and everything, it took me four weeks just to realize what was going on and handle it.
What about the implementation team?
I was the one that deployed the solution.
What was our ROI?
In terms of ROI, I didn't see any. However, if you look at the cost of building an app, the coding costs would be much higher without this solution. You can save months of development time and the money needed to deploy the solution. In that sense, the ROI is awesome.
What's my experience with pricing, setup cost, and licensing?
The licensing is restrictive and can get expensive as you have to pay per user, not per app. It's a range of users. For example, if you go above 50 users, you need to pay more.
If you compare it with competitors like Google, they are more expensive than Google. Google has another option that's a PowerApps competitor called AppSheets and AppSheets is cheaper than PowerApps.
What other advice do I have?
We are Microsoft partners.
I'm using the latest version of the solution.
I'd rate the solution eight out of ten.
There are some things that need improvement in some ways to make the tool better. However, it's very powerful and it's very fast to deploy something. It's great.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy Manager at Ernst & Young
Easy to use and set up with great automation capabilities
Pros and Cons
- "It is easy to design automation processes."
- "We'd like more features and less to no coding."
What is our primary use case?
We use the solution to integrate with enterprise solutions like SAP and other enterprise solutions. It's highly integrated and highly secured.
How has it helped my organization?
Externally or internally, we have several business processes that need to be automated. We write evaluations and also evaluate business procedures to see how they can be simplified. Power Apps is one of the solutions that we mostly use in our company to automate processes. We also have several clients who use it to automate SAP processes. This is the most critical business function in clients' core mission.
What is most valuable?
It's easy to use. We create great user experiences.
The track-to-use function is great.
It is easy to design automation processes.
The initial setup is mostly pretty simple.
Users don't have to have any technical competence in order to begin creating automation.
What needs improvement?
We'd like to have access to previewed content and preset options. If we could preview content for specific software, that would be ideal.
The user experience could continue to be improved upon.
We'd like more features and less to no coding.
For how long have I used the solution?
I've been using the solution for three to four months.
What do I think about the stability of the solution?
It is s stable product and I have found the performance and reliability to be good. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. It's also adjustable.
We have around 200 people using the product.
We do plan to increase usage.
How are customer service and support?
The product is fully supported by Microsoft. We have a ticket for tracking issues. There's also a community around it that can assist. They are quite responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We've also used Blue Prism and UiPath. Since most of the automation processes are based on Microsoft technology like Excel and other Microsoft-related solutions, and Power Apps is based on Microsoft technology and is highly integrated with those solutions, it made sense to switch.
How was the initial setup?
It's a stand-alone solution and uses connectivity to the software we want to automate. It's not hard to set up or to start automating things.
I'd rate the solution a four out of five in terms of ease of setup. It's not overly difficult.
We were able to deploy the product in about a week.
We have 50 to 100 people maintaining the solution.
What about the implementation team?
I handled the implementation myself as I started out using it for testing purposes. I did not have outside assistance.
What's my experience with pricing, setup cost, and licensing?
I don't handle the licensing aspect of the solution. It's handled by another team.
It's my understanding we pay around $150 to $200 USD per user.
What other advice do I have?
We're using the latest version of the solution.
I'd recommend the solution. It works so well with other Microsoft solutions. It also could reduce the workforce and release employees from redundant daily tasks.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at Ernst & Young
Easy to set up, help automate processes, and has helpful technical support
Pros and Cons
- "The scalability is good."
- "The flexibility of the user interface could be better."
What is our primary use case?
With Power Apps, we create some of the collaboration forms for our employees to use during the pandemic. We can record our employees' status health daily, and start a database of the information. After that, we can track using Power BI if there are any symptoms or if the risk is low, high, or medium. We use it basically for self-declaration forms.
What is most valuable?
The solution offers good integration on the Microsoft Power platform. You can use and develop apps, local apps using Microsoft Power Apps. It helps automate processes. We can do the monitoring and tracking of the Power BI app in Microsoft.
It's very easy to set up.
The solution is stable.
The scalability is good.
What needs improvement?
The flexibility of the user interface could be better. Currently, they are using the Microsoft OMS, Management System. It would be ideal if we could customize the layout of the user interface.
For how long have I used the solution?
I've used this solution for one to three years.
What do I think about the stability of the solution?
The solution is very stable. We haven't dealt with bugs or glitches. It doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
You can easily scale the solution as needed.
We have 500 people that use the solution. We use it quite regularly. We do not, however, plan to expand usage at this time.
How are customer service and support?
Technical support has been good. They're also very supportive. When we have any problem or issue, we can reach out to them and they will reply.
How was the initial setup?
The initial setup is not complex or difficult. It's easy to set up. It's very straightforward.
It took us about four to five months to set everything up. The apps vary in how long it takes to develop and release them.
What about the implementation team?
We develop everything in-house. We handled the setup in-house as well. We didn't need any outside assistance.
What was our ROI?
We have not yet seen any ROI.
What's my experience with pricing, setup cost, and licensing?
I cannot speak to the exact pricing of the product. We are, however, heavily affiliated with Microsoft.
What other advice do I have?
We're users and Microsoft partners. We use a lot of Microsoft products.
It's my understanding that we are using the latest version of the solution.
I'd recommend the solution. Everyone would be able to use it as it is not overly technical.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Power Platform Advisor and Head of Power Platform Team at Orbis AG
Reasonably priced with great features and helpful support
Pros and Cons
- "It uses a lot of AI, which is helpful, especially during the setup process."
- "I would like to see more improvement, for example, in direct collaboration."
What is our primary use case?
I use it for internal purposes and also to advise our customers.
What is most valuable?
Everything that includes PowerApps is very interesting, especially the late editions in direction and mixed reality.
The way you create applications and the nature of language processing are great. The ideas feature that has been added lately has been wonderful. All these types of additions are really cool.
It's a stable product.
It uses a lot of AI, which is helpful, especially during the setup process.
The pricing is reasonable.
Technical support is good.
What needs improvement?
I'm looking forward to further improvements of what you can do with mixed reality capabilities.
I would like to see more improvement, for example, in direct collaboration. There is something currently, however, it's still on a preview mode. I'd like to see more.
What I'd also like to see is to be able to use, for example, another tool for sketching mock-ups or the design of the applications and being able to transport the sketches directly into, let's say, a PowerApps container so I can design the app somewhere else, and then I can transport everything in PowerApps designer, and I can get started with inserting logic in the mock-ups that I have already designed somewhere else. This is something that I'd really like to see in PowerApps.
The experience could be a bit better improved and be consistent throughout all parts that form components. For example, the same experience we have in PowerApps is something that should also be in other PowerApps platform products.
In general, the environments in the workspaces are a bit faster than in the cloud.
For how long have I used the solution?
I've been sung the solution for two to three years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
We have 200 to 300 people using the solution currently.
How are customer service and support?
Technical support depends on what channels you communicate through, however, largely, we are satisfied.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
This is the first general code solution I'm using.
How was the initial setup?
The initial setup is AI-infused. If you start working on an application, AI works for you in the background and tries to provision everything you need. I would like it to be a bit faster. Sometimes the designer just breaks and you get an error notification.
What was our ROI?
I've seen ROI and I would rate ROI at three and a half out of five, however, I would like for Microsoft to think of ways where we as partners are better supported to have a higher return on investment.
What's my experience with pricing, setup cost, and licensing?
The cost is fair, based on everything you get. I'd rate it at a four out of five as I see that the customers raise constraints. They sort of say it's a bit expensive. I don't know how expensive the other platforms are, however, from what I heard, it's a fair price for PowerApps considering what it comes with.
Which other solutions did I evaluate?
We did not evaluate other options. We are a Microsoft gold partner and for us, the journey was set as we were using Dynamics 365 CRM systems, which basically had PowerApps. It was pretty clear from the outset that we were going in the direction of PowerApps.
What other advice do I have?
I'm a team lead for the PowerApps platform in general and PowerApps is the product of the platform. I'm not sure which version of the solution we're using.
I'd advise others to start with a short hands-on evaluation so that you understand what it looks like when you create on the platform. That will give you a feeling about the components. You get a feeling about what the platform offers and can build slowly up from there. The best way would be perhaps to seek support in the beginning, for example, from partners. If you decide that PowerApps is the way, then consider governance from the beginning on.
There's always room for improvement, however, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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