Microsoft Intune Reviews

The most valuable feature is the integration with Office 365 and Azure. This is due to having the single sign-on experience, management, and policy deployment directly from the Azure console.

Mobile phones and devices are now delivered in a few minutes to the user and Intune does all of the configuration automatically. Before Intune, the manual process took more than one hour.

Intune has no remote control function for mobile phones to solve issues remotely for users.

We have been using the solution for two years.

We did not encounter any issues with stability.

We did not encounter any issues with scalability.

The technical support is very good.

Previously, we used Sybase Afaria. It was too complex and it was not stable.

The setup was very simple and fast.

It is good to negotiate with Microsoft as part of their other services, such as Office 365 or Azure.

We evaluated AirWatch, SOTI MobiControl, and IBM MaaS360.

If they have Office 365 or Azure, Intune is by far the best choice.

The solution is primarily used for people who want to manage their mobile devices.

It's difficult to describe how we've been able to improve our organization specifically with this solution.

The most valuable aspect of the product is that we are able to send application deployments and certifications for conditional access.

The solution is very easy to install.

The stability is good.

You can scale the solution if you need to.

Technical support is helpful. 

The MacBook management could be better. 

They should have better integration with, for example, Apple.

The synchronization could be improved.

They need to work on providing better troubleshooting techniques. 

I've been using the solution for two years. 

It's a very stable solution. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

We have found the solution to be scalable. 

We have about 20 clients using the product. Typically, the users would be managers or assistant administrators. 

We've used technical support in the past. They are very fast and they know what they are talking about. We're happy with the level of support we get.

The implementation process is simple. It's very straightforward. 

I'd rate the overall initial setup process at a four out of five. 

Deployment times vary. It depends on the product. Our clients, for example, we're deploying it to all of their mobile devices. We use architects and engineers for the deployment process. How many we need depends on the project. We typically need, let's say, one architect and then, depending on the size of the project, one or more engineers.

We can integrate the product for our clients if they need us to.

I can't speak to seeing any specific ROI.

Customers do have to pay a licensing fee. Our clients pay a monthly subscription cost.

I cannot speak to the exact price as the licensing is complex. 

It's decent, however. I would rate it at a four out of five.

We did look at other solutions. The one we did look at closely was more for larger organizations in the manufacturing industry, which wouldn't have fit with our needs. 

We are Microsoft partners.

We are integrating the solution for our clients. 

I'd recommend the solution to others. With Intune, many companies may already have the product if they are also already using Microsoft.

I'd rate the solution at a seven out of ten.

We use the policies and the features to quickly access devices and make policies for users working in another country, but their device is from Brazil.

The most valuable features are that users can make screenshots, and devices only need the minimal version of iOS.

The major problem with this product is that there can be delays in the deployment of new policies.

I have been working with Microsoft Intune for almost two years.

I would rate this solution as nine out of ten.

The solution is used for managing all devices centrally and overall reducing administrative operations.

The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package.

In an upcoming release, I would like to see some kind of analytics report.

I have been using the solution for approximately six years.

The solution is stable.

I have found the solution to be scalable.

This solution can help you reduce operational tasks which will save you money.

I recommend this solution to others. We have a lot of customers that enjoy the solution.

I rate Microsoft Intune an eight out of ten.

We are partners with Microsoft Intune as well as customers. 

The valuable feature of this solution is its ease of use. 

I find the solution quite old school with not many features. Managing devices is a little complex when they are not Microsoft projects. Additional features I'd like to see would include Wi-Fi and network security.

Using Mobile Application Management for delivery apps to our users on a secure way to Windows and Apple devices.

We are able to deliver applications fast to our mobile workloads so that users can make use of it instantly.

Cloud administration is the most valuable option. No need to install any Management applications.

Management of Linux devices from Microsoft Intune would be great. Then we can any device and not only Windows and Apple.

We use Microsoft Intune to manage all devices, including Windows devices, Android, and iOS. We have fully managed Android devices or dedicated Android devices, and RealWear glasses. 

Everything that we used to do with Microsoft System Center as an on-premise solution, we migrated to a cloud solution with Microsoft Intune. We are using Autopilot for device management, and for iOS, we use the ABM to include our devices in Microsoft Intune. We are using Microsoft Intune as our standard solution for managing devices.

We utilize Microsoft Copilot in Microsoft Intune and use autopilot to provide user flexibility in device provisioning without requiring IT team involvement. Users can install needed applications from the Company Portal independently. Our machine distributors perform pre-provisioning at the factory, which expedites the process for users.

Microsoft Intune effectively secures hybrid work environments. For data protection, we implement BitLocker.

Microsoft Intune has impacted IT productivity in our organization. The physical team has mixed feelings because they traditionally handled device provisioning, and now fewer people are needed for this task. However, enabling users to perform tasks independently without IT team intervention has improved overall productivity.

Microsoft Intune saves us time, though I cannot provide exact metrics since I don't track this specifically. It is more efficient to have one solution rather than having security parts spread across three, four, or five solutions. 

The user experience with Microsoft Intune is excellent because we can manage users and maintain security and policies anywhere they are. If users have a problem, they can factory reset and start the provisioning again without needing to return to the office. This provides flexibility and improves the experience for users.

The reporting functionality of Microsoft Intune is limited compared to Microsoft System Center, which offers many more reporting options. We also encounter some information inaccuracies that require verification using PowerShell scripts and other tools. We maintain close communication with Microsoft through our support contract and consistently provide feedback to improve the solution.

I have used Microsoft Intune since the beginning of the pandemic in 2020. It has been five years.

We would rate Microsoft's support an eight out of ten.

Positive

While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation.

We migrated some devices from Soti MobiControl to Microsoft Intune. My manager has requested a comparison between these two tools. We currently use Microsoft Intune and plan to discontinue Soti Mobicontrol use, but we are conducting a final comparative analysis before making this transition.

Overall, I would rate Microsoft Intune as eight out of ten. While I greatly appreciate the solution, some information inconsistencies and issues still need to be addressed by Microsoft.

The feature that we need occasionally but is really important is the ability to remotely wipe a device, control it, and perform similar functions. Being able to update devices is extremely important. Especially when people do not bring their devices in, we need to be able to reach out and update them over the internet.

Microsoft Intune does a great job of helping protect our environment. Particularly for mobile devices, it is great because our team is able to reach those devices and control the data that is on them.

I am not involved in the day-to-day with Intune, but we have gone with a different product for updating mobile device software. We do not integrate many of our mobile devices that are not Microsoft-based devices, such as Dell laptops, with Intune. We are using KACE from Quest to update our systems. We find that Intune is good with smaller mobile devices, the ones you put in your pocket. That is where I find Intune to be the best.

We had Microsoft Intune for a while, and we finally successfully deployed it.

Microsoft Intune scales effectively with growing needs.

We have not had to extend usage, but we are looking at Microsoft Intune for all kinds of new mobile devices that come out all the time. We will be expanding to cover those.

The support I get from Microsoft is very good. I have had a good experience with it. I would rate them a seven out of ten, which is pretty high in my book.

Neutral

Prior to adopting Microsoft Intune, we had KACE, but it could not handle mobile devices effectively. That is where Intune really shines.

I wasn't involved in the day-to-day deployment of it. I heard some pain points. The main thing is the learning curve.

It took time to implement. It was not the best product starting out of the gate. We were having difficulties getting our mobile devices integrated, but now we are doing much better. I was not in charge of the Intune deployment, but I am aware of some of the challenges they have been experiencing. It was really hard to integrate all the mobile devices. We integrated Surface devices properly, but our mobile workforce has many Apple iPhones, and those did not work quite as efficiently. We have got it all completed now. It is going smoothly.

Overall, the user experience with Microsoft Intune has a learning curve, but they are doing much better with it now. We had a really small help desk department, so they were stretched thin, but we have hired enough people now that we are able to get Intune deployed and working properly. We are in good shape.

We haven't moved a lot of our infrastructure to the cloud or Azure. We're still very much on-prem. We're a water district. We process water. A lot of our assets are physical, and they need to be secure. However, a lot of business applications are more Internet-connected. We have some cloud applications as software as a service.

We have seen a return on investment from Microsoft Intune. The main advantage is being able to manage the mobile devices at a good cost. Microsoft generally prices things pretty competitively, except for Azure, which is very expensive.

Microsoft Intune is pretty reasonable. We have difficulty with Azure, which is probably why we have not put many assets in Azure. Everything we put there is very expensive. Because we have so much on-premises equipment and assets, we put many items on-premises for that reason, and only if something absolutely has to live in the cloud, we put it there.

Before choosing Microsoft Intune, they did look at other options. I do not remember what was on the short list of what we were evaluating, but we have been using Intune for a while. Getting it deployed just took time.

I have played around a bit with Copilot for Microsoft Intune, but I use it more on O365. For Intune, I am not sure if we are using it. We do not use Advanced Endpoint Analytics as much because we have many other security tools. I find Microsoft to be good at the front end, especially for Exchange and similar applications. For inbound items, it is the first line of defense. We have many other layered defenses, with Microsoft being one of those layers.

I would recommend we stick with it. It has been great. I would rate Microsoft Intune a seven out of ten.