Our primary use case of Azure is to host our web application. We used Azure SQL databases for our project and found it useful to host our web application and make use of all Azure's facilities, such as function apps, API management services, etc. This solution is cloud deployed.
Associate Software Development Engineer at a computer software company with 10,001+ employees
Good for collaboration and has useful application insights
Pros and Cons
- "Some of the most valuable features are the ease of use and the ability to monitor a lot of things. It has a lot of applications and facilities that meet all the developers' requirements. For example, we can use application insights to get an idea of our application's performance. Since it's cloud-based, it's really good for collaboration and working as a team."
- "I can't think of anything I would like to improve, since I don't have complete knowledge of the platform yet. I'm sure that as I gain more experience, I will understand it better. The price could maybe be cheaper, but I'm sure I'll have more ideas as to improvements and additional features once I've used it more."
What is our primary use case?
What is most valuable?
Some of the most valuable features are the ease of use and the ability to monitor a lot of things. It has a lot of applications and facilities that meet all the developers' requirements. For example, we can use application insights to get an idea of our application's performance. Since it's cloud-based, it's really good for collaboration and working as a team.
What needs improvement?
I can't think of anything I would like to improve, since I don't have complete knowledge of the platform yet. I'm sure that as I gain more experience, I will understand it better. The price could maybe be cheaper, but I'm sure I'll have more ideas as to improvements and additional features once I've used it more.
For how long have I used the solution?
I have been using this solution for about two months.
Buyer's Guide
Microsoft Azure DevOps
December 2025
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
What do I think about the stability of the solution?
This solution is stable. From what I have used it for, it has been pretty efficient.
What do I think about the scalability of the solution?
This solution is scalable. Most of my team uses Azure DevOps and other Azure facilities, so there are quite a lot of users.
How are customer service and support?
I haven't felt the need to contact support. I'm not sure if any of my friends or colleagues have, but one thing about Microsoft is the documentation is extremely good. So we barely falter anywhere because if we thoroughly follow the documentation, it's pretty easy to follow the process through.
How was the initial setup?
The installation is straightforward since it's cloud-based. You can do it yourself. For deployment, we were a team of about 20 people.
What about the implementation team?
We implemented through an in-house team.
What's my experience with pricing, setup cost, and licensing?
This product could maybe be cheaper. My organization handled licensing, so I'm not aware of which subscription they have.
What other advice do I have?
I rate this product an eight-and-a-half or nine out of ten. I have partial knowledge about it, since I haven't really explored everything in proper elaborate detail, but I would definitely recommend Microsoft Azure DevOps to others considering implementation.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at a tech services company with 1-10 employees
Intuitive and easy to use with good stability
Pros and Cons
- "The one thing that really stands out to me is how you can filter and how you can do your reporting and filter the tasks and everything by user."
- "We did have some brief performance issues, however, that was due to putting everything on one epic instead of breaking a project up."
What is our primary use case?
I primarily use the solution on projects often. We use it for our Git repository and the CI/CD.
What is most valuable?
I love how easy the solution is to use. It’s intuitive. I don’t need to reference a manual. Everything is just very naturally laid out.
You can link your tasks and assign people. To me, it just makes sense. The user experience is excellent.
I like the Kanban tasks and their various features. It’s all very straightforward.
The one thing that really stands out to me is how you can filter and how you can do your reporting and filter the tasks and everything by user. Every time I try to do that in Jira, for example, it's a pain.
The stability of the product is quite good.
What needs improvement?
I’m not sure what needs improvement. I don't even think I'm using everything. There are still a lot of things on the testing side that I'm not using. That said, there's, there's a lot that it can do. I wouldn't even know where to get started on discussing what it needs or lacks.
We did have some brief performance issues, however, that was due to putting everything on one epic instead of breaking a project up.
For how long have I used the solution?
I’ve been using the solution for about four years now. It’s been a while.
What do I think about the stability of the solution?
For the most part, the stability is very good. There was one time there was a bit of a performance issue, however, it was just due to the fact that the project manager was overwhelmed. It slowed down and got laggy. We put everything on one story, one epic, and we realized we needed to split it up.
What do I think about the scalability of the solution?
The product can scale. With the projects that I work on I just pick up Azure DevOps. It just makes sense. Everything from the beginning, for example, how the story starts right up to how it gets deployed and everything, is well laid out and you can adjust as needed.
On the project that I'm doing right now, maybe have a team of ten. On other projects, for example, at my previous company, we had a hundred devs or so using it.
How are customer service and support?
Technical support has been very good. We used to call Microsoft and they would help us. They gave great support. We’re quite happy with their responsiveness and level of knowledge.
Which solution did I use previously and why did I switch?
I also use Jira alongside Azure DevOps. I use both of them.
I find DevOps easier to use and better laid out. I find Jira difficult and confusing.
How was the initial setup?
The initial setup is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
I can’t speak to the exact pricing. It’s not an aspect of the product I deal with.
What other advice do I have?
We’re a customer and an end-user.
I’m a big fan of DevOps. It’s a good project and I haven’t seen anything else like it.
As we’re on the cloud deployment of the solution, we’re always on the latest version.
I’d advise new users, if they are a Microsoft shop, to choose DevOps over Jira. It just makes more sense.
I’d rate the solution at a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure DevOps
December 2025
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Owner and Senior Consultant at a tech services company with 1-10 employees
Simple to use, numerous add-ons, and versatile work items, but user management is difficult.
Pros and Cons
- "The work items option is incredibly flexible."
- "When you compare with Jira, there is a lack of progress features."
What is our primary use case?
A common use case of Microsoft Azure DevOps is the use of work items and then connecting them to Git repositories and their updates. It is primarily used for item and code management.
What is most valuable?
The work items option is incredibly flexible.
There are multiple add-ons available.
It is easy to use.
The entry point is adequate.
What needs improvement?
When you compare with Jira, there is a lack of progress features.
I would like to be able to customize the product using add-ons or a similar mechanism.
Scalability is an area where they could advance and make changes.
Unfortunately, managing users in Azure is a very complicated issue. We also have a problem with one of their other tools, which is Teams. The Team messaging has caused us some trouble because they have what is called organization, in addition to the users, but it doesn't work very well.
Technical support needs improvement.
I would like to see scalability, dashboards, KPIs, measurements, and some visual management assistance improved in the next release.
For how long have I used the solution?
I have been working with Microsoft Azure DevOps for one year.
We are using the latest version.
What do I think about the stability of the solution?
Microsoft Azure DevOps is a stable product.
What do I think about the scalability of the solution?
This solution is used by 20 people in our organization.
It appears to be simple, but based on the work items and project management aspects, I believe there are few options for scaling it up in terms of dashboards and KPIs.
How are customer service and support?
I contacted technical support about managing users in Azure. Unfortunately, they were able to resolve this issue for us.
We tried several times and we did not get the answer we expected to get.
Which solution did I use previously and why did I switch?
I use Jira as well as TFS.
How was the initial setup?
The initial setup is straightforward. It is simple to install.
Other than the initial setup, it does not require any maintenance.
What about the implementation team?
It was implemented internally.
What's my experience with pricing, setup cost, and licensing?
The majority of the components are reasonably priced. Testing is one of the more expensive components. When you compare it, it is approximately $3 per month for the other components and $45 or $50 for the Testing component. It costs ten times as much as the other components.
What other advice do I have?
I would recommend this solution to others who may be interested in using it.
I would rate Microsoft Azure DevOps a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Project Manager at a tech services company with 5,001-10,000 employees
Gives you the ability to run test cases, but query functions aren't as helpful as other solutions
Pros and Cons
- "You can have test cases in DevOps but not in JIRA. And, DevOps has advantages in terms of executing those test cases."
- "With the query feature, we have to group items, so it becomes difficult for everyone to understand it. It's easier in JIRA, which has filters and other query options."
What needs improvement?
With the query feature, we have to group items, so it becomes difficult for everyone to understand it. It's easier in JIRA, which has filters and other query options. So, I think this query option should be there in the DevOps also. Also, I don't like the DevOps' boards at all. It's more complicated than JIRA, I think. So, DevOps can improve in terms of its boards, work items, and filters.
Then there is also an issue with user access. We have about 10 to 15 users that we can add to DevOps. But only the first five users have basic level access, and the rest have stakeholder access. That means they can change the task status but not add or do anything. I think Microsoft should remove this restriction from DevOps. With the access restrictions, it's tough for us to add any status for our users or filter anything on the boards. So, Microsoft should add this functionality for the other roles as well.
What do I think about the stability of the solution?
DevOps is a stable solution.
How are customer service and support?
It's average. It's not better than JIRA. It's average because many things need to be improved by Microsoft in all their products.
How was the initial setup?
Setting up DevOps is easy.
What's my experience with pricing, setup cost, and licensing?
We pay for DevOps when we use it for our clients. But for personal and internal projects, we can use the free version. But there are restrictions on the trial plan. It should also be available for free use. However, the trial version of DevOps is free for only five basic users. So, I think it should be free for others also. And other extensions like test plan creation should also be available for the basic users, at least. We have to purchase the license for this.
Which other solutions did I evaluate?
We use both JIRA and DevOps. The main difference between DevOps and JIRA is the test cases. You can have test cases in DevOps but not in JIRA. And, DevOps has advantages in terms of executing those test cases. You can develop releases from DevOps but not from JIRA. At the same time, JIRA's jQuery is the best. I don't like the grouping and filtering in DevOps.
What other advice do I have?
I rate Microsoft Azure DevOps seven out of 10. I would recommend it to others. It's a nice and helpful tool.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Software Engineering Manager at a healthcare company with 1,001-5,000 employees
Provides the best full integration feature on the market; our most important tool
Pros and Cons
- "This is an all-in-one, one-stop shop, nothing comes close."
- "Project management could be improved."
What is our primary use case?
We're using Azure DevOps Services for three things: First, for project management, second, for storing the source code, similar to GitHub Repository, and finally, we use it as our CICD build server or build environment, which builds for us and runs tests and so on. In general, these are the three main use cases for this product. We are large customers of Microsoft and we're on a corporate level with them. We pay extra for support. I'm a software engineer manager.
What is most valuable?
I like that this solution is all-in-one, a one-stop-shop, it's the killer feature. I haven't seen anything that comes close. I guess GitHub will be close soon, but that's it, there's really nothing right now for that full integration. Other solutions require three tools so this is really a great feature. The solution has a better user interface and better CICD tools compared to what we used previously when we ran TeamCity. I think it scores higher on most things, including better developer ergonomics. Since it's Git-based, there's no training because everyone uses Git. I've found it to also be very customizable so that on all points it's better. This is an important tool for us.
What needs improvement?
This solution is not as good as Jira when it comes to project management and I think they know it, but it's good enough. I'm very used to it now, so I can work more quickly, but I've had colleagues who are very Jira-focused and they don't like Azure DevOps at all. When it comes to the handling of tickets or tasks or the product backlog, Jira is much more customizable and more intuitive. It's an area that Microsoft could improve.
The instructions could be a little better. We are doing some weird stuff where we're building some things, including embedded firmware. It wasn't super intuitive to set that up which was an issue although it's something minor and we managed to solve it. I just expected it to be a little easier, although it's not what the solution is built for. We're going a little out of the normal use case. It is a little clunky compared to Jira and hosting your own builds could be a little easier.
I'm aware that they're putting money into GitHub to add more features around vulnerability scans and statical analysis and so on, basically taking on cloud and what have you, as well as Vericode that we are using. It would be great if it was built into the tool. I get things from other vendors that are provided out of the box, and it would be awesome for me to have that with DevOps.
For how long have I used the solution?
I've been using this solution for several years.
What do I think about the stability of the solution?
The stability of the solution is good. We've had a couple of dashboards out and they have a nice page share where they show what's out and what's not. A few months back they had some issues with the Active Directory and we were pretty much locked out of some things. We lost Teams for a while and we use that a lot in Azure DevOps. It was quickly fixed. Otherwise, I'm very happy with the stability.
What do I think about the scalability of the solution?
The scalability of the solution is good and there's no maintenance required. We're a small operation and we could grow by a factor of 10 and it wouldn't be a problem. This is an SaaS and if you need to take care of it, there's something wrong. We use the solution extensively and soon we'll have almost every piece of software, including all our test automation and embedded firmware there so we'll be increasing usage.
Which solution did I use previously and why did I switch?
The company previously used TeamCity, and I have used Jenkins in the past, the grandfather of everything. Azure DevOps is nicer. Jenkins is very configurable, but a pain. I like Azure a lot more and I think this or something like it, GitHub Actions, for example, is the future.
How was the initial setup?
The initial setup is very intuitive. What I think they could work on is the whole permissions model where you have projects and other things which require permissions and which is not very intuitive. You can do almost everything but I want a more granular permissions model that's also easy to maintain. I don't quite like the way it's set up so there's some work to be done there. I think I'd rather do it in text because it's hard to see everything clearly otherwise. If you have a complex permissions system, it's complex to set up and it's not super intuitive. Compared to AWS, which is a very different system, that aspect of Azure is not very intuitive.
I work in an engineering department so we didn't feel the need to get any help with deployment. If you read the manual, create the sandbox, and test it out you're able to roll it out. It's not that hard.
What's my experience with pricing, setup cost, and licensing?
We're not paying a lot for this product. As developers, we have a Visual Studio license which is basically free. That's how their licensing model works. Then we have a number of stakeholders who need to do edits in the system, but not work with code necessarily. I believe they're paying $5 a month per user. We also have users who only need to read things and don't need code so I set that up for everyone who needs it. We're probably paying a few hundred dollars per month altogether. That's a minor cost for us; we're not currently hosting anything on cloud, so it's a small cost compared to hosting a solution.
We ran into a few things where we had to pay more because of the number of concurrent building agents. We had capped it low and the developer was unhappy so we paid a little more to get what we needed and that's been good. I don't like it when you get a big bill and you don't know about it.
What other advice do I have?
I'm somewhat critical of the documentation for certain things, but overall, the documentation is really good. In general, Microsoft is really good at documentation. It's worth taking a few hours to read it and then you'll know a little about how Access works. If you set up a sandbox, you're not going to destroy anything and you'll learn by trying things out. I would still read the documentation and go in parallel so you can at least know enough and be aware that it's safe to get in there.
We are very heavy users in creating small projects and then sometimes deleting them because they weren't useful but I like that model. Create a little sandbox and go build. We have done our own workflows and they are always tested in a sandbox before going live. That would be my suggestion.
I rate the solution eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
C# Developer at a financial services firm with 51-200 employees
The nice thing about it is its modular design
Pros and Cons
- "The nice thing about Visual Studio Code is that it's a modular design. So if you're working on a strange language that has a different syntax, you can just get a plugin that'll format your code for you based on the language it's in."
- "Microsoft could improve Visual Studio by making it easier to find the plugins you need to get your job done. Maybe they could implement an AI search instead of a simple tech search. Sometimes, people come up with a catchy name for something, and you don't know how it's spelled. For example, a developer might come up with a packet wizard and spell weird, like P-A-K-I-T."
What is most valuable?
The plugins are the biggest thing. I like how Visual Studio is designed as a shell application, and then the plugins make it do what you want it to do.
What needs improvement?
Microsoft could improve Visual Studio by making it easier to find the plugins you need to get your job done. Maybe they could implement an AI search instead of a simple tech search. Sometimes, people come up with a catchy name for something, and you don't know how it's spelled. For example, a developer might come up with a packet wizard and spell weird, like P-A-K-I-T.
For how long have I used the solution?
I've been working with Microsoft Visual Studio since it first came out in 1997, so about 24 years.
What do I think about the stability of the solution?
Visual Studio is very stable.
What do I think about the scalability of the solution?
I don't think scale applies to Visual Studio because it's a developer tool. And I haven't had a lot of experience with massive projects where multiple teams are working on the same source code. I've only worked on a team of a few people.
How are customer service and support?
I think support is probably pretty decent, but I've never had to use it. I just look at Visual Studio's source code to troubleshoot it.
How was the initial setup?
The setup is pretty straightforward. Visual Studio runs pretty fast.
What other advice do I have?
I'd say Visual Studio is a nine out of 10. If you're thinking about adopting Visual Studio, research the kind of functionality you need. The nice thing about Visual Studio Code is that it's a modular design. So if you're working on a strange language that has a different syntax, you can just get a plugin that'll format your code for you based on the language it's in.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Manager of Information Technology Services at a government with 501-1,000 employees
Has tight integration to project management, development, repository, deployment
Pros and Cons
- "Most developers and project managers choose the Microsoft tools to begin with because of familiarity, and these new tools are almost an extension of the tools you're already familiar with. There's a lot of knowledge transfer, which helps, rather than bringing in a new product line."
- "Right now, they tend to have a limit of 1,000 tasks per sprint, and some of their web-based boards, such as the Kanban boards, no longer display tasks. Once you hit over a certain number of task limits, you need to increase those limits."
How has it helped my organization?
All the artifacts are tightly integrated into the repository where you have changed tracking, and you can enforce policies. You can improve the quality of your deliverables. You can actually see the progress you're making towards your goal, and you can even forecast how soon a feature can be completed in the future. So, it's that tight integration of bringing all the parties together right from the project managers to the developers, to the system admin who does the deployment that helps achieve the goal of DevOps. That is, the ease of realization of this DevOps ideal is possible.
What is most valuable?
Most developers and project managers choose the Microsoft tools to begin with because of familiarity, and these new tools are almost an extension of the tools you're already familiar with. There's a lot of knowledge transfer, which helps, rather than bringing in a new product line.
Also, with Azure DevOps there is tight integration to Excel and Office tools so that you can actually even use Excel to do Azure DevOps type tasks. Excel will automatically update the Azure board, your tasks, your company boards, etc. So, there is that condition and familiarity for users.
What I like about it mostly is the tools. You don't need a degree to use them. Also, there's not too heavy a reliance on the CLI.
What needs improvement?
Right now, they tend to have a limit of 1,000 tasks per sprint, and some of their web-based boards, such as the Kanban boards, no longer display tasks. Once you hit over a certain number of task limits, you need to increase those limits. Depending on how big the sprints you're running are, once you hit that 1,000 limit, you now have to start grouping tasks together. It doesn't allow you to track granularly. When you go to the boards and you are rendering the task board, it gets slower to go over that 1,000 limit. If they could improve that to, maybe, 10,000 and still have good performance, that'd be great.
For how long have I used the solution?
I've been using it for eight years.
The version we use right now is the 2020 version, but usually, we try and keep within the last two versions.
Depending on the organization, it can be deployed on-premises or as a cloud solution, usually with Microsoft Azure as the cloud provider.
What do I think about the stability of the solution?
It's very, very stable.
What do I think about the scalability of the solution?
I've used it in organizations with multiple departments using the same installation, and it's scalable. We have about 20 users in multiple departments.
How are customer service and technical support?
Microsoft support is excellent. Even when you don't have support for some lines, you can call them, and a lot of times, they'll give you what's called a grace case. This means that although you don't have a support contract on a product, they'll help you for free.
Normally, when you call and don't have a support agreement, Microsoft will still charge you an hourly rate to give you an engineer to work with you.
Which solution did I use previously and why did I switch?
Microsoft Azure DevOps just provides better integration than Jenkins does. I've been in this industry for 27 years. The whole ecosystem and the fact that most of the developers are already using Visual Studio make Microsoft Azure DevOps a good option, along with the entire integration from the project management side, to the development side, to the repository side, and to the deployment side.
How was the initial setup?
Installing Microsoft Azure DevOps is straightforward. You can have everything set up in three or four hours. It's pretty simple.
Which other solutions did I evaluate?
I've used Jenkins in the past and a group of source repository. I've also used SourceSafe and GitLab.
What other advice do I have?
To run it, to use the tool the way it's designed, you need someone who understands Scrum or Agile project management.
I have used GitLab and other pipeline tools like Jenkins. Azure DevOps combines all of them together, and it beats all of them at everything they do.
On a scale from one to ten, I would rate this solution at nine and advise others to go for it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Development and Support at a healthcare company with 201-500 employees
Stable, integrates well, and good functionality
Pros and Cons
- "Microsoft Azure DevOps integrates well with other components, such as Synapse, which is a data warehouse tool of Azure. It is a framework platform for BI and integrated with other tools, such as Power BI."
- "The solution can improve by adding integration with on-premise tools. The only built-in repository options are GitHub and DevOps."
What is our primary use case?
We are using Microsoft Azure DevOps for the repository for Git.
We are migrating to the on-premise version of GitLab. We do not use any advanced tools. We are planning to do more with DevOps and are evaluating other tools to incorporate in our process of development.
What is most valuable?
We use the functionality of Git for our development. We do not use the other tools that are integrated into the DevOps. We use it because we have an enterprise agreement with Microsoft.
Microsoft Azure DevOps integrates well with other components, such as Synapse, which is a data warehouse tool of Azure. It is a framework platform for BI and integrated with other tools, such as Power BI.
For how long have I used the solution?
I have been using Microsoft Azure DevOps for approximately three years.
What do I think about the stability of the solution?
The solution is stable.
What's my experience with pricing, setup cost, and licensing?
There are other solutions available that are open source and free, such as GitLab.
Which other solutions did I evaluate?
We are switching from Microsoft Azure DevOps to GitLab because we have the infrastructure and we are migrating part of our service to on-premise which includes our VMs. We decided to install GitLab because it is open-source, free, we can install it in-house, and we have some members that have experience with that product. We are now starting to migrate some projects.
What other advice do I have?
I would recommend this solution to companies that use the incorporated services provided, it is very good to adapt as a DevOps tool.
I have not used the solution extensively enough to give the solution a higher rating.
I rate Microsoft Azure DevOps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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