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reviewer1689300 - PeerSpot reviewer
Cloud Solution Architect at a tech services company with 201-500 employees
Reseller
Easy to set up, allows for third-party extensions, and is pretty scalable
Pros and Cons
  • "It is possible to add third-party extensions to increase the usability of the product."
  • "Some things like project management, tasks, progress, and having work progress views require us to use some external tools, or to create our own internal tools. These are not native to DevOps. It would be ideal if, instead of searching for third-party solutions, they had these feature sets or capabilities included under DevOps."

What is our primary use case?

We primarily use the solution for our internal development and we have some clients that require some consulting around some DevOps functionality.

We use the product for the development process for the repository, for the tracking of the tasks in the boards, and for the pipeline for CINCD.

What is most valuable?

The test plan is one feature that we are exploring more right now. This is a great feature that we want to deeper into.

We have a solid base. We can do everything with DevOps.

It is possible to add third-party extensions to increase the usability of the product.

The initial setup is very simple. 

We have found the solution to be scalable.

The solution, for the most part, is stable. 

What needs improvement?

Some things, like project management, tasks, progress, and having work progress views, require us to use some external tools or to create our own internal tools. These are not native to DevOps. It would be ideal if, instead of searching for third-party solutions, they had these feature sets or capabilities included under DevOps. They need to expand the solution's offering.

For how long have I used the solution?

While I have used the solution for two years, the company has some personnel that have used it for longer. Our development team may have used it for four or five years. 

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Microsoft Azure DevOps
March 2025
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What do I think about the stability of the solution?

The product is stable. We had some regional degradations a few months ago, however, it wasn't too much. For the most part, it's reliable and there aren't bugs or glitches. 

What do I think about the scalability of the solution?

The solution is scalable. If we need to expand it we can do so. 

How are customer service and support?

We've never had to contact technical support. I cannot speak to how helpful or responsive they would be, as I've never dealt with them directly. 

How was the initial setup?

The initial setup is very simple and straightforward. It is not difficult or complex. 

We use the online version. We don't have to deploy the tool. We don't have to put in a lot of effort as we already have the pipelines in the TFS. We just move it to Azure DevOps. 

Which other solutions did I evaluate?

I'm a solution provider. I sell Azure DevOps and I have a client that was looking to analyze some differences between Jira and Azure DevOps. Therefore, I have evaluated Jira a bit for them.

What other advice do I have?

We are both a reseller and a partner of Microsoft.

We always use the latest version of the solution. 

I would recommend this product to other companies and users. If a company or a team doesn't know how to work with Azure DevOps, the advice I would give is to find someone that knows the tool and do a POC first to make sure you understand everything a bit better before diving right in. 

In general, I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
CIO at i cloud seven
Real User
Beneficial reports, highly stable, and excellent technical support
Pros and Cons
  • "The reports have been most valuable. We have created some dashboards allowing us to be able to check our teams, their progress, and mission plans."
  • "Microsoft Azure DevOps could improve by providing better integration with other tools. It is very easy to integrate with Azure, but when you need to integrate with other solutions, such as Amazon Web Services, is difficult."

What is our primary use case?

We are using the tools in this solution mostly for planning our software projects by implementing Scrum. We use repositories, and create timelines for continuous deployments and integrations.

What is most valuable?

The reports have been most valuable. We have created some dashboards allowing us to be able to check our teams, their progress, and mission plans.

What needs improvement?

Microsoft Azure DevOps could improve by providing better integration with other tools. It is very easy to integrate with Azure, but when you need to integrate with other solutions, such as Amazon Web Services, is difficult.

For how long have I used the solution?

I have been using this solution within the past 12 months.

What do I think about the stability of the solution?

Microsoft Azure DevOps is highly stable.

How are customer service and technical support?

The support from Microsoft is great, if we need to solve some problems with Azure they are ready to help us. The support has been excellent.

Which solution did I use previously and why did I switch?

Previously we used Visual Studio but then we changed some of our repositories for our projects to the cloud and now we use Microsoft Azure DevOps.

How was the initial setup?

The solution is easy to install and it took us three months to implement. This includes the support for our teams and for them to come up with their strategy to manage our projects.

What other advice do I have?

My advice to others wanting to implement this solution is they need to think about their inter-process before moving to this kind of solution. In many cases, we start to configure some projects using the tools, but if we do not have our roadmap and do not define our goals, we cannot take full advantage of the tools. There should be a lot of planning before moving to the projects.

I rate Microsoft Azure DevOps a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Microsoft Azure DevOps
March 2025
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
856,873 professionals have used our research since 2012.
CTO at Cantier Inc
Real User
We use it for all of our development activities, and it is a complete solution with good reliability and scalability
Pros and Cons
  • "You get a complete solution with Azure DevOps. You can do everything in one place, starting from requirement gathering until you release the product. It is a reliable, scalable, and handy product."
  • "Its testing features are limited and can be improved a little more. They should provide more options from the testing and build perspective. Currently, we have to use a third-party product for testing. It would be great if it has more than one testing tool."
  • "They have brought a lot of new collaboration features in the latest version. We haven't used those features, but they should continue to expand it more on the collaboration front so that two developers can look at the code and work at the same time. It will be helpful for working from home."
  • "Its UI can be easier and more customer-friendly. The UI can be improved from the project management and agile perspective."
  • "Its price can also be reduced. It would be great if they are a little bit more competitive in terms of pricing because many open-source products are currently available in the market."

What is our primary use case?

We are a product company, and we use Azure DevOps for product development. It is our backend platform, and we use it for all of our development activities.

What is most valuable?

You get a complete solution with Azure DevOps. You can do everything in one place, starting from requirement gathering until you release the product. It is a reliable, scalable, and handy product.

What needs improvement?

Its testing features are limited and can be improved a little more. They should provide more options from the testing and build perspective. Currently, we have to use a third-party product for testing. It would be great if it has more than one testing tool. 

They have brought a lot of new collaboration features in the latest version. We haven't used those features, but they should continue to expand it more on the collaboration front so that two developers can look at the code and work at the same time. It will be helpful for working from home.

Its UI can be easier and more customer-friendly. The UI can be improved from the project management and agile perspective.

Its price can also be reduced. It would be great if they are a little bit more competitive in terms of pricing because many open-source products are currently available in the market.

For how long have I used the solution?

I have been using DevOps within the last 12 months.

What do I think about the stability of the solution?

It is definitely a reliable solution. That's why we have been using it for quite some time.

What do I think about the scalability of the solution?

It is scalable. There are no issues in terms of scalability. Currently, we have around 100 users. Its usage will definitely increase because a lot of new projects are coming.

How are customer service and technical support?

When migrating from TFS to Azure DevOps, we didn't get great support and response from Microsoft.

How was the initial setup?

Its initial setup was a little complex for us. We had been using TFS for quite some time, and migration was a bit difficult for us. We didn't get great support and response from Microsoft. We had limited resources in terms of support, and that's why it took us longer to figure out how to migrate from TFS.

What's my experience with pricing, setup cost, and licensing?

It has an annual subscription. It can be cheaper for partners. Many open-source products are available in the market, and it would be great if they can be a little bit more competitive in terms of pricing. A lot of startups are looking for an open-source, free, or cheap solution. If they can accommodate such requirements, it will be good for the product in the long run.

What other advice do I have?

I would rate Microsoft Azure DevOps an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1374663 - PeerSpot reviewer
Application Architect at a manufacturing company with 10,001+ employees
Real User
A user-friendly DevOps server with a useful backlog item creation feature
Pros and Cons
  • "It's very user-friendly, and the documentation is good. The most valuable feature is backlog item creation, where we pick features and other things. The burndown chart created for projects to be maintained by the development teams is also useful."
  • "Integration and plugins for other tools could better. Like if you want to integrate the DevOps with other tools that are in the market. This could be for the engineering tools to check code quality, application security tools, and DevOps dashboard tools."

What is our primary use case?

We use Microsoft Azure DevOps to maintain our project. We create a project in a good DevOps, and then we add the backlog items. The product owner adds the backlog items, and then the development team. The repository is also built into that. We have a private Git report for the project. Under reports, we can create a repository for the big projects and maintain the source code. 

Developers can commit and make a full request. For example, configure Jenkins, reconfigure Jenkins with the repository credentials, and then use it for linking. We don't use the pipeline available to us, and we use Jenkins for CSC.

How has it helped my organization?

In our organization, Microsoft Azure DevOps helps senior leadership go in and check the project status and how much effort has been put in by the development team. They can also pick, choose, and add features to be used by the development team. It's like a backlog management tool that helps improve and support projects. 

What is most valuable?

It's very user-friendly, and the documentation is good. The most valuable feature is backlog item creation, where we pick features and other things. The burndown chart created for projects to be maintained by the development teams is also useful. 

What needs improvement?

Integration and plugins for other tools could better. Like if you want to integrate the DevOps with other tools that are in the market. This could be for the engineering tools to check code quality, application security tools, and DevOps dashboard tools. 

They could also make the implementation easier. The test plan also has basic features that are not user-friendly. It should also have integrations with test automation tools. We need a test plan, automation testing, and EA-based testing.

For how long have I used the solution?

We have been using Microsoft Azure DevOps for more than four years.

How are customer service and technical support?

We haven't got any issues with the technical support area.

How was the initial setup?

The initial setup is very straightforward. 

What's my experience with pricing, setup cost, and licensing?

Licensing cost per user is approximately $11 to $15. We have about 400 users, but not all are active. We have around 200 to 300 active users.

What other advice do I have?

I would recommend this solution to new users if it's a simple project. If you want JIRA, you'll need to have JIRA software for backlog management. 

On a scale from one to ten, I would give Microsoft Azure DevOps an eight.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1506549 - PeerSpot reviewer
Director of Strategy at a financial services firm with 1,001-5,000 employees
Real User
Easy to use, with good monitoring and tracking
Pros and Cons
  • "I like the tracking and that we can monitor our velocity."
  • "When converting to DevOps, it was difficult to map."

What is our primary use case?

We are an agile shop. We use it to build our sprints and for our user stories. We have everything aligned in epics and we track all of our requirements and our velocity.

What is most valuable?

We are still getting used to it and there is a lot that I haven't looked at yet. For me, at this early stage, the most valuable features are the basic functionality. This includes the ability to build and customize sprints.

I like the tracking and that we can monitor our velocity.

It took a bit longer to figure out, but now that we have, it's easy to use.

What needs improvement?

When converting to DevOps, it was difficult to map.

For how long have I used the solution?

I have been using Microsoft Azure DevOps since October 2020 when we converted from Jira to DevOps.

What do I think about the stability of the solution?

It's stable now that it is up and running. It was a steep learning curve, but not the fault of DevOps. We did not put together adequate training.

What do I think about the scalability of the solution?

Others in the company may have scaled this solution. I have not explored this area yet.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Previously, we were using Jira. Now that DevOps is running, I find that for what I am doing, does the same things as Jira. The main difference is in naming convention and layout.

How was the initial setup?

I wasn't part of the conversion from Jira to DevOps but it was a painful process. We lost data, things didn't map. My Scrum Master who used it was not happy with the process.

What other advice do I have?

I would rate Microsoft Azure DevOps and eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jeremy Chen - PeerSpot reviewer
Installation Engineer at CTCI
Real User
Top 20
Stable, scalable, and good for source code control and task management
Pros and Cons
  • "Most of the features are very valuable for us, especially the source code control and task management."
  • "The main issue that I have is the connection speed. Sometimes, the response is too slow. I am based in Taiwan, and I am not sure if it is because of broadband or something else. Its initial configuration is also a little bit difficult."

What is our primary use case?

We are trying to move our entire DevOps cycle to Azure DevOps. It includes test management, source code control, and some parts of CSED.

It is deployed on the cloud, so we always have its latest version.

What is most valuable?

Most of the features are very valuable for us, especially the source code control and task management.

What needs improvement?

The main issue that I have is the connection speed. Sometimes, the response is too slow. I am based in Taiwan, and I am not sure if it is because of broadband or something else.

Its initial configuration is also a little bit difficult.

For how long have I used the solution?

I have been using this solution for almost one year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. Currently, we have around ten users. We hope to increase its usage.

How are customer service and technical support?

I didn't have to get in touch with them. I didn't have any technical issues.

Which solution did I use previously and why did I switch?

We have used Jira and TFS. Microsoft Azure DevOps is very useful in terms of management. We are trained to be the users of the DevOps services, but with Jira and TFS, we also had to manage the server, which we didn't want. We wanted to eliminate this kind of effort and just wanted to publish our own developments without having to manage the server.

How was the initial setup?

It is a cloud solution, so there is no installation. Its initial configuration takes some time and is not very easy. 

What other advice do I have?

I would rate Microsoft Azure DevOps an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Krishnakumar Subramanian - PeerSpot reviewer
Technical Director at Alstom Ferroviaria S.p.A.
Reseller
Top 5
Allows us to easily build and deploy applications
Pros and Cons
  • "Overall, so far we have no major issues to report."
  • "I think that the integration is to some extent, immature."

What is our primary use case?

We use this solution for continuous integration. It provides us with strategic analysis. We use it to create and deploy virtual machines. In short, we mainly use it for integration and deployment.

Currently, there are five to ten of us working on conception. Soon, there will be more than 200 of us using this solution. 

What is most valuable?

The most interesting subject for me is the deployment part where you build virtual machines and enable them to learn. That's interesting to me.

What needs improvement?

As I'm in the very early stages of this story, this is a hard question for me to answer. However, I think that the integration is to some extent, immature.

Overall, so far we have no major issues to report. 

For how long have I used the solution?

I have been evaluating this solution for roughly six to eight months. 

How was the initial setup?

The initial setup was quite straightforward.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are reasonable. 

Which other solutions did I evaluate?

We also evaluated GitHub and GitLab. We actually have one deployment that is already ongoing in GitLab. 

Currently, we're evaluating both GitLab and Microsoft. We're trying to get a sense of which one is better for us. 

What other advice do I have?

Overall, I would give this solution a rating of eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1553925 - PeerSpot reviewer
Software & Cyber Section Manager at a aerospace/defense firm with 5,001-10,000 employees
Real User
Integrates will with Git and other Microsoft products and scales well
Pros and Cons
  • "Microsoft has good integration with its other products, such as Office, Teams, et cetera."
  • "We would like some bidirectional synchronization. It's the requirement if you want to analyze it to software requirements, et cetera. That's something that most of the tools aren't that good at."

What is our primary use case?

In the first years, we had the solution, we did not use it for all of its models - not for the full life cycle. Now, within the past year or year and a half, we wanted to make the best out of it. We now use all the models and all the development lifecycle.

What is most valuable?

The product has integrated all the relevant models of task management requirements, source control, back management, test management, et cetera. You have a full ALM suite.

The connection to Git, which was bought by Microsoft, is also good. We use Git as a version control tool. 

Microsoft has good integration with its other products, such as Office, Teams, et cetera. 

The solution has proven itself to be very mature and robust. It's quite stable.

The scalability potential is very good. 

What needs improvement?

I'm not sure if "missing" is the right phrase, however, I am interested in, with all of these tools, if the connection to requirements management tools like DCRM, DOORS, et cetera, would be possible. That's a weak spot in most of the vendors.

We would like some bidirectional synchronization. It's the requirement if you want to analyze it to software requirements, et cetera. That's something that most of the tools aren't that good at.

For how long have I used the solution?

I've been using the solution for around three or four years at this point. It's been a while.

What do I think about the stability of the solution?

The product is mature and robust and quite stable. I haven't experienced any problems at all with it. It doesn't crash or freeze. It doesn't seem to have bugs or glitches that affect it. We have the support in-house on servers and we haven't had any problems with defining collections for example.

What do I think about the scalability of the solution?

It is my understanding that the solution is very stable. As an example, our organization has many teams and many departments and we use it across them all the time with no problem. We started using it originally when we had several teams, and now we have tens of teams, and it scaled up to meet our needs and we haven't had any issue with doing so.

Which solution did I use previously and why did I switch?

We also use Jira. I myself do not use Jira, however, it is used by other teams and colleagues within our organization.

How was the initial setup?

I can't speak to the implementation process, as our IT handled it. I was not a part of the initial setup. I can't speak to if it was complex or straightforward, or how long it took to set up.

Which other solutions did I evaluate?

We are currently evaluating both Jira and DevOps against each other. We use both in several development units. Lately, I've been looking for some comparisons and reviews, and material regarding those platforms and the comparison between them. I'm wondering to myself whether it's good for our company to have both, or to choose one of them to be the standard platform of our company. That's the main subject that I'm interested in.

What other advice do I have?

We are customers and end-users. We don't have a business relationship with Microsoft.

I'm a manager, and therefore I don't personally use it on a daily basis anymore, however, I manage teams that work directly with the product.

I'd rate the solution at an eight out of ten. If I compare it against other products, it holds its own. It's quite a good solution overall and we've been happy with its capabilities.

I would recommend it to other organizations or companies. I'd advise them, however, to use the source control and to wisely choose which kind of collection they want to set up and configure. It's something very important that will set a company up for success. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.