Azure DevOps helps us automate building, testing, and deploying our code through CI/CD pipelines.
Implementation Manager at Felix-IT System
Significantly improves software quality and is highly scalable
Pros and Cons
- "Valuable features for project management and tracking in Azure DevOps include a portal displaying test results, check-in/check-out activity, and developer/tester productivity."
- "The only downside is that the deployment could be a little challenging but it is manageable."
What is our primary use case?
What is most valuable?
Valuable features for project management and tracking in Azure DevOps include a portal displaying test results, check-in/check-out activity, and developer/tester productivity. This portal provides options to view development and testing velocity effectively.
What needs improvement?
I don't see any major need for improvement in Azure DevOps. The only downside is that the deployment could be a little challenging but it is manageable.
For how long have I used the solution?
I have been using Microsoft Azure DevOps for the last four years.
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October 2025
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What do I think about the stability of the solution?
We have not had any stability issues with the solution.
What do I think about the scalability of the solution?
Azure DevOps is highly scalable and fairly straightforward to scale as needed.
As a Microsoft partner, my clients range from medium to large organizations, with a focus on larger clients. However, I also serve some smaller life insurance companies.
How are customer service and support?
I have received excellent tech support from Microsoft and I would rate them as a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Amazon and Micro Focus products in addition to Microsoft offerings, though the majority of my work has been with Microsoft. The main difference is in the documentation and available tech support, where Microsoft excelled with abundant resources compared to Amazon and Micro Focus.
How was the initial setup?
Deploying Azure DevOps pipelines can be complex, but it is straightforward with careful planning and step-by-step execution. Challenges may arise from the multitude of options and design considerations, requiring expertise or guidance from experienced professionals. While there is ample learning material available online, structured examples could enhance usability by providing clearer guidance amidst the vast amount of documentation.
What's my experience with pricing, setup cost, and licensing?
Microsoft's licensing and pricing for Azure DevOps are competitive within the market. While it may be expensive, it is almost the same as the pricing for comparable products in the industry. I would rate the pricing as a six out of ten in terms of costliness.
Which other solutions did I evaluate?
I prefer Azure DevOps over other solutions. I appreciate its intuitive YAML-based definition language and find its object model and configuration more intuitive than other systems.
What other advice do I have?
We used Azure DevOps to collaborate on migrating a legacy banking application from a mainframe to a Windows platform. The project aimed to demonstrate the feasibility of migrating legacy banking systems.
Azure Repos improves code version control and collaboration by providing a centralized repository for source code. It enables multiple developers to work on the same project, track revision history, and merge code changes efficiently, essential for collaborative development environments.
Using Azure Test Plans significantly improves software quality by enabling structured test planning and automation. This ensures that code is thoroughly tested, enhancing solution integrity and mitigating risks associated with code implementation.
Integrating Azure DevOps with other tools and services is straightforward and intuitive. I found it easy to integrate monitoring and other tools with Azure DevOps.
Before implementing Microsoft Azure DevOps, new users should be aware that it is a complex software requiring careful planning and design. Conduct a proof of concept to ensure it meets your needs, and engage specialists to design your environment accordingly. Additionally, be prepared for a cultural shift in utilizing the tool effectively.
Overall, I would rate Azure DevOps as a nine out of ten. I always recommend it to all of my customers.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Software Developer at Politecnico di Milano
Can be used for task management, software tests, and documentation
Pros and Cons
- "The most valuable feature of the solution is task management."
- "The solution could be made faster because it can be a little unnerving to browse through too many pages and press too many buttons."
What is our primary use case?
We use Microsoft Azure DevOps as a code repository, for task and work management, software tests, and documentation.
What is most valuable?
The most valuable feature of the solution is task management.
What needs improvement?
The solution could be made faster because it can be a little unnerving to browse through too many pages and press too many buttons.
For how long have I used the solution?
I have been using Microsoft Azure DevOps for six years.
What do I think about the stability of the solution?
Microsoft Azure DevOps is a stable solution.
I rate the solution ten out of ten for stability.
What do I think about the scalability of the solution?
Microsoft Azure DevOps is a scalable solution. In my current company, around 30 users are using the solution. In my previous organization, more than 100 users were using Microsoft Azure DevOps.
What was our ROI?
The solution makes you faster. You can organize your work in an easy and shared way. You can configure different types of access to allow some people just to read and to be able to modify some things. Since the solution gives you all the benefits of Git, you have a commit history.
What's my experience with pricing, setup cost, and licensing?
We have an MPN subscription for Microsoft Azure DevOps, and it's all included.
What other advice do I have?
Microsoft Azure DevOps is deployed on the cloud in our organization. The product supports our agile project management practices very well. We can configure a process, and it would give you some different types of tasks, like the epics feature, user stories, and tasks. We need very little staff for the solution's deployment and maintenance.
For source control, we use Git repositories that are perfectly integrated into our IDE, Visual Studio 2022. Everything is available, and we can create or pull requests from Microsoft Azure DevOps. We can also manage, reject, and accept the requests. I would recommend the solution to other users.
Using Azure Boards for tracking work items and bugs is clear and visually appealing. It's easy to add tasks. In our current configuration, every time I go inside the tasks and go back using the browser, it doesn't redirect me to Azure Boards, even if I am coming from there.
Since the solution is available as Software as a Service (SaaS), you won't need to do any setup, installation management, etc. It's very straightforward, and there is no particular study required. To a certain degree, the solution is configurable and can suit different use cases. It is working very well in terms of Git repositories. Microsoft Azure DevOps is also very accessible.
You can define tasks using Microsoft Azure DevOps and then reference them when you write a commit message or push code. You can open a previous commit in the browser from Visual Studio, and you can use DevOps to compare some files or to check commits done by Visual Studio. So, the solution is perfectly integrated.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure DevOps
October 2025
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,846 professionals have used our research since 2012.
Technical Director at Alstom Ferroviaria S.p.A.
Has good features, but it is very difficult to integrate it with third-party tools
Pros and Cons
- "The build and release management features are valuable."
- "It is very difficult to integrate the product with third-party tools."
What is our primary use case?
We use the solution mostly for automation, deployment, generating build, and creating virtual machines.
What is most valuable?
The build and release management features are valuable. The deployment packages are also valuable.
What needs improvement?
Requirements traceability must be customizable. It is very difficult to integrate the product with third-party tools. It is all proprietary. It's not very customizable. It should be managed better. The product is not sufficient to generate documentation automatically.
For how long have I used the solution?
I have been using the solution for three to four years.
What do I think about the stability of the solution?
The tool’s stability is good. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
We have around 60 users in our organization.
How are customer service and support?
The turnaround time is high.
How would you rate customer service and support?
Positive
How was the initial setup?
My team set up the solution. It took one and a half years to stabilize.
What was our ROI?
The tool helps us save reasonably.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
Overall, I rate the product a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Assistant Vice President at Bank Alfalah Limited
Good support, helpful management capabilities, and great Kanban boards
Pros and Cons
- "The available Kanban board is the best feature for management decisions."
- "More features can be included."
What is our primary use case?
Being a project manager, it is necessary to create sprint, and kanban boards for management decision-making and our product life cycle. We use the solution for sprint backlog creation and bug reporting for IT department fixation. The dashboard is an interesting feature with visibility on the pending due dates.
Since using this software, we have revoked the usage of MS Office tools and prefer to instead use Azure.
How has it helped my organization?
Azure is one of the few project management software solutions that provide a clear view of project standing, and sprint of product backlog as well.
As far as my organization is concerned, we use this software for managing the project life cycle where we raise change request forms here and the IT developer provides the solution and from there we can conduct the UAT and sign off for closure.
The entire product life cycle is being managed with task assignments so broader and a clear understanding of scope is provided by this software and the organization can better understand its current progress.
What is most valuable?
The available Kanban board is the best feature for management decisions. The sprint capabilities of the product break down the feature and characteristics of the product into steps and if any step is pending we may forward it to the backlog.
Microsoft Azure is an Agile methodology, so multiple steps can be performed by different user segments in order to achieve the scope smoothly.
What needs improvement?
More features can be included. We'd like to see better Kanban templates and an audio-video chat facility.
The bug reporting facility can be enriched; there is nothing to mark "passed" "failed" the test cases.
The dashboard can be enriched.
Related links must be visible on the dashboard for integration purposes.
For how long have I used the solution?
I've used the solution for the last two years.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
Customer service and support are good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use a different solution previously.
How was the initial setup?
The initial setup is a little bit complex.
What about the implementation team?
We worked with the vendor.
What was our ROI?
We have witnessed a good return on investment.
What's my experience with pricing, setup cost, and licensing?
This is good software for a reasonable price.
Which other solutions did I evaluate?
We did not evaluate other options.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
AWS Trainer at National Vocational and Technical Training Commission
Enhancing productivity and good simplicity with an all-in-one DevOps multitool
Pros and Cons
- "Azure DevOps is highly valued for being an all-in-one solution."
- "A notable improvement would be adding more notifications."
What is our primary use case?
Azure DevOps is primarily used as a DevOps tool rather than an AI tool. It is used for source code management, setting up repositories and pipelines, and it can handle a range of workflows from the DevOps stack.
How has it helped my organization?
The tool helps by being an all-in-one solution where I can store secrets, code, and pipelines. This comprehensive nature has made it valuable and helpful by improving customer productivity and allowing me to perform multiple tasks without needing additional solutions.
What is most valuable?
Azure DevOps is highly valued for being an all-in-one solution. It offers capabilities like source code management, secret storage, pipeline management, and more, making it comparable to a multitool that does not require integration with other solutions. I appreciate it for its scalability and ability to handle different workflows effectively.
What needs improvement?
A notable improvement would be adding more notifications. It would benefit from more seminars or events where Microsoft encourages other users to transition to Azure DevOps.
For how long have I used the solution?
I have been working with Microsoft Azure DevOps for around two years.
What do I think about the stability of the solution?
The stability of Azure DevOps is rated as stable and simple, with no complexity involved. I have not experienced any outages or downtimes in Azure DevOps.
What do I think about the scalability of the solution?
Azure DevOps is highly scalable and receives a rating of ten out of ten. It can handle various volumes of workflows, which makes it effective for different use cases.
How are customer service and support?
I have not communicated with technical support for Azure DevOps.
How would you rate customer service and support?
Neutral
How was the initial setup?
Azure DevOps does not have a complex setup process. It requires Microsoft Azure for the services used, and the product itself is simple to set up.
What's my experience with pricing, setup cost, and licensing?
The pricing of Azure DevOps is rated at five out of ten. It is mid-range pricing. It is considered to offer good value for money even if setting up an agent separately is required.
Which other solutions did I evaluate?
Our discussion mentioned Jenkins as a popular CI/CD product.
What other advice do I have?
Azure DevOps is a very powerful tool with almost every feature necessary for DevOps, so it is recommended to other users.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
DevOps specialist at Saudi Credit Information Co. J.S.C.
Maximized CI/CD efficiency with good documentation and management capabilities
Pros and Cons
- "This solution is stable."
- "Service monitoring should be improved."
What is our primary use case?
We are mostly using Microsoft Azure DevOps for the development dashboard and for CI/CD pipelines. We also use it mainly for Git repository management.
What is most valuable?
We are primarily using Microsoft Azure DevOps for its Git repository management and CI/CD pipelines.
What needs improvement?
Service monitoring should be improved. This feature is available for Azure DevOps in the cloud but not on-premise. It can be enhanced to be used with on-premise solutions.
For how long have I used the solution?
I have almost three years of experience working with Microsoft Azure DevOps.
What do I think about the stability of the solution?
This solution is stable. Its stability rating is eight out of ten.
How are customer service and support?
I have not contacted Microsoft technical support; I rely on the documentation.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use a different solution before using Microsoft Azure DevOps.
How was the initial setup?
For me, the initial setup experience would be rated a seven out of ten.
What about the implementation team?
The deployment takes only a few minutes. That said, it depends on the size of the artifact. If the artifact size is large, it will take a bit more time. We did not use any third-party services; we handled it in-house.
What's my experience with pricing, setup cost, and licensing?
I have no idea about the pricing of Microsoft Azure DevOps.
Which other solutions did I evaluate?
I did not evaluate other options. We had to listen, as we were already using the solution.
What other advice do I have?
I recommend Microsoft Azure DevOps. It is user-friendly.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps engineer at FORVIA
Helps to create Azure pipelines for continuous integration and deployment
Pros and Cons
- "The tool's most efficient feature is the integration of its services in one place. It is an easy-to-use product that improves productivity. Microsoft Azure DevOps is also user-friendly. Its documentation is clear and can be found on Google."
- "Microsoft Azure DevOps should create some training materials."
What is our primary use case?
We integrate the report pipelines with Azure pipelines, automating the creation of pipelines and initiating deployments automatically. Our process includes continuous integration, deployment, and branching strategies.
What is most valuable?
The tool's most efficient feature is the integration of its services in one place. It is an easy-to-use product that improves productivity. Microsoft Azure DevOps is also user-friendly. Its documentation is clear and can be found on Google.
What needs improvement?
Microsoft Azure DevOps should create some training materials.
For how long have I used the solution?
I have been using the product for more than four years.
What do I think about the stability of the solution?
Microsoft Azure DevOps is a stable solution.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and support?
I haven't contacted the technical support team yet.
What other advice do I have?
I rate Microsoft Azure DevOps a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CT DDS ENC at SGRE
Has many valuable features including dashboards, sprints, queries, pipelines, artifacts, and the cover repository
Pros and Cons
- "If someone is considering developing and deploying the infrastructure in this solution, then using this tool is perfect because it's fully integrated with the pipelines and with a server core repository."
- "I would like to see improvement in the metrics and the dependencies."
What is most valuable?
There are many valuable features including dashboards, sprints, queries, pipelines, artifacts, and the cover repository.
What needs improvement?
I would like to see improvement in the metrics and the dependencies. I would also like to see the option to define the dependencies within all teams in the same project. We have a team level, a program level, and a portfolio level. For the metrics portion, I would like to see some drag-and-drop features for the dashboards that would make it possible to aggregate data from the different teams.
The plugin for the iteration walls can also use improvement as it does not work well.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
It is stable. Whenever there has been an issue the solution slowed down but there was never any data loss.
What do I think about the scalability of the solution?
The solution appears to be scalable.
How was the initial setup?
I am not familiar with the initial setup.
What about the implementation team?
The implementation was done in-house.
What's my experience with pricing, setup cost, and licensing?
The cost is reasonable. For the basic license, it is around five euros per month.
What other advice do I have?
I rate the solution nine out of ten.
If someone is considering developing and deploying the infrastructure in this solution, then using this tool is perfect because it's fully integrated with the pipelines and with a server core repository. When you are building infrastructure, then you are able to use the same tool to deploy the server, deploy infrastructure, and all within a few minutes. This gives you access to the same tool, task management, dashboards, pipelines, and the server core repository. So everything you need to develop a server is integrated into the same tool.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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