Better distributed monitoring - "proxy" monitoring whereby a small device can gather metrics and alerts on behalf of the main management server would be useful. At last use, this architecture needed an additional full-function server at extra cost.

The solution is overall "heavy", requiring multiple servers, even without HA. For instance, a full OpsBridge deployment of all the products in the suite can demand upwards of six servers or large VMs (8+ CPUs, 32+GB RAM). 

level 1 technical support is incompetent. I'm almost afraid to open tickets because I know I'll be asked the same thing 8 times.

The price is very expensive for a tool that doesn't evolve very quickly compared to competitors.

The setup process can get a little bit complex. 

There is new development happening, however, it's important that certain legacy applications should be supported in the future.

When we complete the security requirements, it is hard to manage. If we miss or skip a step, it is very difficult to find.

The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console.

It can maybe have some more AI functions because most of the other tools are going in that direction.

The pricing could be improved.