Lucidchart Reviews

• Cloud/SaaS Solution/Pay As You Go
• Semi-Reasonable Pricing
• Lots of templates to choose from
• Integrates with other tools (e.g., Slack, JIRA, and most importantly Visio)
• Easily converts Visio files on import
• Can export to Visio
• Because it’s a cloud solution, I can create/edit from one computer, and continue to edit on another, if needed.
• Cheaper than Visio, and since It’s a browser solution, I don’t have to worry about having a single license on a single machine.

I pay for a personal license, but being new to the organization, I am trying to push the use of Lucidchart, especially for Mac users in lieu of setting up a Virtual Machine with Windows, and in lieu of OmniGraffle.

Anytime I need to print, I have to re-download/export. This is a mild inconvenience, but hoping it could be improved.

One year.

No.

No.

This tool is so easy and intuitive that I’ve not had the need to contact technical support.

Visio.

Super easy! Sign-up for the free version, test it out, and if you like it, pay for the subscription and start using it.

Bigger discounts for annual prepaid license.

OmniGraffle.

If you are looking for a solution that replaces Visio, Lucidchart is indeed the alternative. All of the benefits/features that I described above are the reasons why I would never go back to Visio.

The ability to work collaboratively, and the general UX of the product.

This product allowed me to work closely with design team and merge the perspective of Quality Assurance and Product Design easily.

I'd prefer this software to be an operating system, not a web tool, as I'd switch to LucidOS, if it existed, in seconds.

Approximately eight months of my career consisted of activities which were made simpler with Lucidchart.

Yes, minor, and only on loading graphical files "several meters long".

No.

The voice of the community has been heard and taken into account, while improving Lucidchart.

Yes, I did, and I have used similar software at my previous jobs. None of those were even half as easy to use as Lucidchart, and I am a strong advocate for dropping those other software solutions for Lucidchart.

Semi-instant setup with no unnecessary complexities.

I pay for this software even while I do not plan on using it for next few months -- as the perspective of having no access to these features is out of my consideration.

I have used several different tools of this type before, but once I encountered the beauty of Lucidchart, I knew I'd stay with it.

Just give it to your designers and wait for miracles to happen.

Some of the valuable features are drag and drop and connection through arrows. It makes work go by a lot faster without having to create each shape from scratch.

I have used this product several times to create or update an IA for whichever project I may be working on.

I like the feature of how the arrows connect to each shape. It would be nice to see more options with that as well. In other words, options such as color, type of line, weight, and flexible/loose.

When I was using the free version last summer, I don’t remember there being an option to change the look of the arrow. I’m sure that option exists now, but the main thing I was trying to figure out was how to get a fixed (straight) line. On a YouTube video it shows lines that are curved (loose). At the time, I couldn’t figure out how to just get a simple straight line or vice versa. I also couldn’t figure out how to connect the arrow to other points of the shape.

I have used this solution for four to six months.

There were no issues with stability.

If you mean, the size of my board, then yes, I do remember having an issue with scalability in the past. I had to scale down all of my elements to make sure that they fit onto the board.

I’ve used OmniGraffle before. I switched because I found it easier to create a flowchart in the Lucidchart program.

The initial setup was straightforward. I was using the free version.

I haven’t needed to evaluate solutions in the past, but for work, I will probably do so if I need to create a flowchart in the future.

Try out the free version and see how you handle using the software first.

My main use case for Lucidchart is collaboration on future development. For collaboration on future development, I use Lucidchart to find the tasks, flow out the design, and coordinate across multiple user stories when we have a feature.

The best feature Lucidchart offers is the ability to collaborate in real-time. Real-time editing with my teammates helps our workflow by aligning us on what the feature should do and how it should be made.

Lucidchart has positively impacted my organization by improving collaboration.

Adding dark mode would be a great improvement for Lucidchart.

I have been using Lucidchart for over three years.

Lucidchart is helpful, but I don't have a good way to measure specific outcomes or metrics, such as time saved or improvements in project delivery that resulted from improved collaboration.

My advice to others looking into using Lucidchart is to try it out.

My company does not have a business relationship with Lucidchart other than being a customer.

I would rate this product an 8 out of 10.

We use Lucidchart to map out a new API feature or a recent project or feature. When we're mapping out a new API feature in Lucidchart, we have a custom template we use, and we use it to do the design flow and task list.

The best features Lucidchart offers include real-time collaboration.

What stands out to me about the real-time collaboration in Lucidchart is the fact that multiple people can be in there at the same time.

Lucidchart has positively impacted our organization by improving our collaboration across the company.

Collaboration has improved in our organization, as decisions are made faster and there are fewer miscommunications with specific outcomes we've noticed.

I wish Lucidchart would add dark mode to improve the user experience.

We've been using Lucidchart for about two years for collaboration amongst the team for future development. All of us are in there at the same time working out how the feature should work or how the flow should look, and then we'll write tasks.

My advice for others looking into using Lucidchart is to collaborate. I would rate this product a 7.