Lucidchart Reviews

I've used Lucidchart much more on a personal project than at work, just by coincidence. Mainly at work, we've used it to create a very simple diagram chart, some squares, some circles, and arrows connecting them. It's for HR purposes. I work in human resources. We basically map out the process that a candidate goes through when they're hired in the company. We made some squares saying all the steps that need to be done to onboard someone and we connected them with some arrows and made a flow chart.

On the other hand, I've actually used it very extensively for a personal project of mine, which is a video game. Since I'm developing a video game, I'm using Lucidcharts to organize all the different pieces of the game, including the levels, the maps, and how they all interact with each other. That's also basically a giant flow chart and diagram with loads of connecting pieces.

My company uses Lucidchart way more in the product, tech, and other departments that work directly on our product. Being in HR, we only use it for a few things, however, I know that they use it for all sorts of flows and processes in terms of tech development. They do have it integrated with Jira, and I'm sure that they make use of that integration as well.

In general, the usability is great. You have a ton of customization options with different colors, different borders, different thicknesses of lines, different types of arrows, et cetera. There's so much variety. You can really make a chart with all sorts of color-coding, and color charts in different colors, link them together, for example, or use different types of arrows for different types of links between the chart elements. That variety, while not a specific feature, is really useful. If you want to make a chart, you can basically do anything.

I've mainly used it as a chart. What I've appreciated the most is the variety of options. I use the different types of blocks that they offer as well. You can use a normal rectangle, however, you can also use a post-it block note that I use for different purposes, for example. With all that variety, you can really organize yourself however you want. That's the most powerful part of this tool for sure.

Lucidchart's capabilities for visualizing and understanding those flows and processes are absolutely excellent. I'm very happy with it. Even in a work setting, as soon as we actually used it and put these flows into a visual format, everything was much smoother. We started understanding everything much better. As a visual tool, I would say it is excellent.

There have been many efficiencies achieved using Lucidchart. For example, in the professional project, once we mapped out the flow, it allowed us to identify pain points. Seeing the flow so visually, when we moved from step A to step B we were able to pinpoint the exact pain points and when they happened during the flow.

It's important that Lucidchart accommodates both Mac and PC users as I do really use both, especially for the kinds of projects I'm working on. I usually use the Mac as the side of the screen with Lucidchart, and then I use the Windows big screen to work on the actual project. I don't know if it's common to be in my situation, however, for me, it's absolutely important that I can use the product on either operating system.

I have used Lucidchart to collaborate among users on the same version of a document in real-time. The flow that I have been working on, that we did for each chart, was done in real-time. It was great. Obviously, people need to be a little organized and not start moving things around altogether. We were well organized and it worked great. Everyone could see what everyone else was doing in real-time. It's really good. It works perfectly.

Real-time collaboration has saved us time. We were genuinely stuck until we did that, and it's something that completely unblocked our process. We didn't know how to proceed, due to the fact that pre-Lucidchart, everything was unclear. Nothing was really organized and nothing was visually presented. We were completely stuck. This product really allowed us to move forward.

It's a bit hard to assess how much time was saved. That said, considering we had about one meeting per week to work on this specific project and the first three or four weeks, we basically made zero progress. Then, on the week we started using Lucidchart, we made a lot of progress, and two weeks went by, and we already made way more progress than in the first four weeks. You could say it doubled our efficiency. 

Mostly, for what I use it for, it has absolutely everything I need. I use it for 99% visual presentation, as I'm working on a project that has 70 moving pieces. If I didn't put that into a visual format, I would be completely lost. That's really all I use it for and that functionality to me is absolutely perfect. In all the time I've used it, I've never been in a situation where I thought, "Oh, damn, I wish they had this feature." I really can't think of any time it's happened. That's why, for me, really, it has everything I need.

There is a tiny detail, however, that is a minor feature. Possibly the only time ever I've had an issue is when you create a rectangle box, for example, you can write some text in it and give it a name, and depending on how you shape the size of the box, the text will rearrange itself to fit. Except if your box is very, very narrow like a long, narrow rectangle in a vertical position. In this case, the text will always go out of the rectangle. It could be nice to just have the option to rotate the text, for example, 90 degrees so that the text fits perfectly in the vertical rectangle. That said, it's really a minimal feature and I wouldn't call it a pain point at all. It's really just a small detail.

I've been using the solution for two months. 

The product runs great. Even though my personal project with the charts is really big, it still loads very fast, and there's no lag. There are no delays. It never fails in saving or any of that.

I have to admit I've hit the maximum, however, for my personal project, it might be due to the fact that I'm using the free version. I did get a warning that told me that I reached the limit, the maximum number. Honestly, it is a decent number. It's around 300, and my chart is definitely very, very big. There is a limitation, however, for the free version.

At my company, there are different teams using the product, and I don't have visibility on everyone. The product team definitely uses it. The team that uses it the most is product owners and product designers, and anyone who's really working directly in how the product flow works would use it. For example, they would be mapping customer journeys through our products - how they enter into our platform and what they do, which steps could they follow for conversion, et cetera. All of that is very much done on Lucidchart, and that's the product team mostly. There are also some engineers, probably the more senior ones that intervene more in the actual product development steps. 

The big users and the ones who installed and set up Lucidchart and promoted it through the whole company are our agile coaches. We have a whole team of agile coaches due to the fact that our engineering team is 600 people. We are a very large organization with a very complex structure, and we have an entire team of 10 agile coaches whose role is to really help the engineering department run smoothly. They're really the biggest fans of Lucidchart and the first advocates of the product.

In the case of HR, we really only used it for that one very specific project, and we will never use it again. I really wouldn't say it's due to the product at all. It's simply due to the fact that we haven't really had any project that requires that as of now. That said, I would definitely be recommending it if we start a project that would really need some good visual representation. That would be my first recommendation to the team.

I haven't contacted technical support, however, I'd tell them it's great. I would tell them how useful it was for me. Honestly, I'm a big fan. I would just tell them they've done a pretty good job, as it's a great product.

I'm really not familiar with any proper charting tools. I used PowerPoint and Microsoft Word until now. I've definitely not used specialized tools. Anything else would be considered very inconvenient to use for something like the tasks I've worked on compared to Lucidchart. It's not even comparable.

On my personal project, the initial setup was super easy. I just logged in and I started using it. I have to say we had a little bit of difficulty when we used it with my company because for some people, when the person who created the chart started inviting us to the chart, we had a few difficulties in getting the permission and access we needed. That's probably related to the fact that we are using the company's Lucidchart account. Therefore, we had to get some special admin permissions. That said, it took us a little while to get everyone on it and authorized to start working on it.

To set everything up took a couple of days due to the fact that there were six of us working on a specific project. It was created by one person, and out of the six of us, three of us had some issues, as in, we received the invitation, we accepted it, and it redirected us, and yet we were sent to a blank board instead of the board we needed. What happened is the admin of our Lucidchart account either triggered permission or sent us a link, and we accessed it directly and we ended up being fine. It was nothing very problematic.

I'm not the most expert or knowledgeable in terms of product prices and what companies usually consider expensive or not. If I base it, for example, on my knowledge of typical HR tools that charge you for user licenses, the team package for Lucidspark to get users collaborating together, I wouldn't say it's exactly cheap, however, it's within a reasonable amount. I've seen much more unreasonable products that really weren't worth their price. In comparison, it's relatively fair. I wouldn't say it's a great deal, however, it's definitely worth it if you make use of it.

There's the individual license, which is seven euros per month. That one is really targeted to non-professional users, or at least to people who use it individually. In my case, I wouldn't be willing to pay that, as I can do everything I want with the free version. Also, my buying power is slightly limited to be paying a monthly subscription for this. 

That said, for example, if I was working as a freelancer, working on projects like these every day, every week, I would definitely pay the monthly cost. Considering how much easier it can make your life, seven euros a month also seems quite acceptable. 

Considering how much I like Lucidchart, I'm really curious to look into the other products that are part of the Lucid suite. 

I'm using the web-based version of the product.

I have not used Lucidchart's integrations with third-party solutions like Atlassian, Salesforce, Microsoft, or any others, however, I am aware this is a possibility. 

In our case, we haven't used the solution with Slack, however, I'm sure they do on the tech side, as we use Slack and it's integrated with everything we can integrate it with.

I would advise potential users to really make the most of it. For me, for example, being a very visual person, I really made the most of it in terms of using the color code. I have six different shapes of blocks to indicate different types of events. I have four different types of arrow connections to describe different types of connections. I have different types of post-its to use to leave notes. Make the most of it and don't be shy. Really go for it. Explore all the features and really make the most of it. That's the best advice I have.

For me, I'd rate the product at a ten out of ten. I've been super happy with it since I started. 

I worked as a business analyst before, and now, I am a consultant. I am mostly using it for data flow diagrams and process flow diagrams. I don't constrain myself to just CAD diagrams. I also create ad-hoc charts and diagrams for Apex user stories and things like that.

I am using the web-based application of Lucidchart.

It makes it easy to get things done quickly. That was the only reason why we asked our management to get Lucidchart. With draw.io, it is impossible to get things done quickly. Lucidchart keeps your peace of mind. It is very annoying when you're trying to do simple things, and they don't happen easily. 

I have briefly used Lucidchart to collaborate with users in real-time so that everyone is accessing and working on the same version of a document. It saves time. The saved time is proportionate to the number of people collaborating. It isn't linear. draw.io also has a similar feature for collaboration, so it isn't a feature that makes Lucidchart stand out.

The ability for people to look at a diagram, rather than reading through written documents, saves time. Yesterday, I presented a diagram that I created to our president and co-founder. He complimented that it looked good. Creating a diagram saved me 1,000 words in explanation. I can show the diagram and give a two-sentence description, and then just answer the follow-up questions.

It has helped us in realizing efficiencies in our project. There is a big difference in the ease of use of Lucidchart as compared to draw.io, which is probably the only sophisticated drawing tool that I've used before. The ease of use of Lucidchart is just incomparable.

Its ease of use is most valuable. As compared to draw.io, connecting the lines and doing things like that are much easier in Lucidchart. It has been great for some of the process flow diagrams and data flow diagrams. I can export these diagrams as PDFs and share them with team members.

Its capabilities for visualizing and understanding process flows or workflows are great. I've been using it quite a bit. I try not to constrain myself to CAD diagrams. I look at what's there, and then I do my own thing. Lucidchart is not just about UML, and once you know about the shapes for the depiction of different processes, you can easily create a data flow diagram. You've got it all there, and it is just a matter of picking the right shape and the right box.

I have used it a couple of times in my previous job for peer relationship diagrams (PRDs), and it worked great.

It accommodates both Mac and PC users. I've always been a PC user, but in this company, we only have Macs. It is great that I can use it on either computer.

When you log in the first time, they ask you a lot of questions, such as what are you going to use it for. Half of the things weren't applicable to me. I couldn't see the skip button, so I picked random things because none of the given options was applicable to me. It is a tech startup, and I am in a consultant role. I use it for a variety of things, but the questions were tailored for HR professionals who are creating org structures or IT professionals who are doing data flow diagrams. What if I do both of them depending on the project I'm working on? I just felt that I am wasting time with those questions and just wanted them to stop asking me these questions and get into charting.

I used it in my previous job for half a year, and in this job, which I started two months ago, I have been using it for a month.

So far, there are no issues.

We haven't tried to scale it. There are three team members in my team who are using this solution.

I use it almost on a daily basis but typically, not for massive diagrams. I typically use it when I have to deliver something or when I need to collaborate with peers. I expect its daily use going forward.

I didn't have a need for it.

When I started with this company, I used draw.io because they had a subscription for that. I've also used it a couple of times previously. There is a night-and-day difference between these two solutions. The features are similar, but the usability is at a completely different level in Lucidchart. Lucidchart is easy to use for connecting the lines and doing other such things, and that makes 50% of what I'm doing with it. I didn't want to spend most of my time drawing diagrams and trying to connect things, which was the case with draw.io.

I have also used Visio with another employer a while ago. Visio is not as bad as draw.io. Based on my experience, Lucidchart is better in terms of functionality and ease of use, and it is the tool to go for, but they might have improved Visio. Lucidchart is definitely ahead of the game.

Its initial setup takes a couple of minutes. When you log in the first time, they ask you a lot of questions, which is the longest part of it.

Our pitch to the management was that we spend more time trying to connect the dots with draw.io. If they think about our hourly rate, we're going to pay off the cost of Lucidchart in half an hour.

One of the reasons we were able to get approval within two hours from our management was that it was cheap enough. We have a 3% or 10% collaboration package, which comes out to be 70 bucks a year. It was very cheap, and we had no issues actually getting the full version. It was very affordable for a business.

My advice would be to just get it and use it. You'll love it. Play with the tool, and as long as you know what you're trying to build, you'll find a way to implement it in Lucidchart. I'm not the most advanced user. In terms of functionality, it has been great for what I've been using it for.

I haven't used its organization charts, but I used a similar idea. I work for a software company, and we have three main hubs in our software. I'm working on one of the hubs. So, I just draw one hub, and it is similar to the chart hierarchy or personnel hierarchy. I have the hub at the top, and then it branches off into Apex and user stories. It worked great for me.

I wasn't aware of its ability to compare versions of documents. Similarly, I didn't know about its integration capabilities with other solutions, such as Atlassian, Salesforce, Microsoft, and Slack. We have Slack and Atlassian, and I will find out what we can do with those.

I would rate Lucidchart a nine out of 10. There are probably some areas of improvement, but I'm super happy with it.

I am an engineering student at college and I was using Lucidchart for a research project. I was using it to create flow diagrams.

Lucidchart is a free application and it is very helpful for documenting processes and workflows. It is very easy to use and it can assist in every possible way.

It's important that Lucidchart accommodates both Mac and PC users because due to today's technology, not every person is going to be situated on a Windows, or Linux, or iOS platform. Lucid's accessibility on any type of platform allows more users and therefore more downloads. With more users, it leads to more reviews. With the additional coverage and scrutiny, it means that the product will be expanded and better maintained. 

My classmates and I were using real-time collaboration and it had a positive impact on our development process. It made things very easy for everybody to understand and it was super helpful. 

The real-time collaboration saved me time, considering other projects took much longer. Lucidchart allowed me to enter information and shape my project very effectively, probably shaving off more than 20 minutes per chart.

The most valuable feature is developing flowcharts and being able to collaborate on them.

Using the product to create charts is efficient. It meant that I didn't have to rely on Microsoft Word or another application to draw them from scratch.

Lucidchart is really good and very informative.

The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard.

When you start the software, it requests what type of diagram you would like. In one instance, I chose UML because I needed it for an assignment. The UML diagram that it gave me initially was a huge flow with a bunch of UML tables, and I wasn't going to need that many. If it was a more simple linkage between the tables then it would be easier to finish projects, instead of having to select unnecessary tables and delete them.

I have used Lucidchart a handful of times.

Lucidchart is a very stable application, and at the moment I see not too many bugs or errors, so it's running very effectively.

Scalability was not a problem. It did exactly what I needed to do and it didn't require that I spend several hours to figure it out.

I have not been in contact with technical support.

I tried some other applications and websites, such as Draw.io, and I found that Lucidchart was very efficient compared to the others.

Lucidchart and Draw.io are fairly similar applications and I have used them both for creating charts. I found that it was more difficult to draw and work with charts using Draw.io.

The initial setup is a straightforward process. It took me under a minute to complete it, and it explained every step, very well.

I was using the free version of Lucidchart, which was very helpful.

This is a well-rounded application and I have recommended it to my classmates.

If Lucid could make a deal with universities, where it was free for students to use for projects over the duration of their courses, then it would be very good because many more people would become familiar with the platform. It is user-friendly to the point where it is easy for anyone to understand and use the platform, and Lucid is a top company because of that. I also think that for business owners, Lucid should have a bulk package that is available for multiple workstations.

I would rate this solution a nine out of ten.

I am using Lucidchart to help me with learning about flowcharting and workflows. Essentially, I was creating flowcharts.

Using Lucidchart for documenting processes is great. The elements are ready to use and it is quick to do. Sharing the chart with somebody else can also be very effective.

Using Lucidchart, I was able to save between two and three hours on my project. Using other software would have required some customization but Lucidchart has some ready-made functionality that made the design process very fast, as well as easy to use.

Having people look at a diagram, rather than reading through written documents, saves me between two and three hours for a small task that might take one or two days.

The most valuable feature is the ease of use. When I was working on a chart and wanted to add arrows or new lines, I just had to drag and drop or copy and paste. These operations make it simple.

Being able to share my chart with a colleague is a feature that I really like.

When I download a flowchart as a PDF file, it breaks it up. I would like to see the continuous display of flow charts, even if they are larger than one page. What happens is that when my layout is four to five pages long, it looks like it is cut from one page to the next. Having no space would make my design look better.

After I started my subscription, I was billed and payment was automatically deducted two times. Because I was not using the product regularly, I did not plan on continuing my subscription so I raised a ticket with them regarding the cancellation. Ideally, there should be a reminder before there is a payment taken for renewal.

The software should provide additional information about the shapes that are available. For example, if I use a round shape, then the software should suggest or point out that it is normally used to represent a database. This would help new users to draw layouts that follow the standard. Explaining the purpose of each shape will make it easier, overall.

I only used Lucidchart for a short time. I was able to complete my task in between four and five hours. I will continue to use it based on my requirements.

Stability-wise, this platform is good. It provides a space to work where we can share it with others, and data can never be lost. It's great.

The performance is good. My project was saved online in less than a minute.

I did not notice any problems with scalability.

I did not contact technical support for issues regarding functionality.

Rather, I contacted them one time because I had canceled my account and wanted them to refund my last payment. It had been withdrawn without any warning. Yesterday, they responded and told me that I would receive my refund within two or three days. However, I still have not received it, nor any updates about the status of it, so I am not very happy with the support.

Prior to Lucidchart, I used Figma. I switched because the free version of Lucidchart provided more features.

The initial setup is not too complex. After I logged in, I found the starting stages a little bit confusing. However, once I figured out how and where to start, it became easier to do.

It took approximately half an hour to set up.

There is a nominal charge for the paid version of the product. It is suitable for a normal-sized budget. They have a free version available and from what I could see, there was not much difference between it and the pro version.

I think that they should add more features so that the paid users have more. There was definitely a difference but it did not affect me. However, it will affect people who work on larger projects.

For example, a user might be able to finish 80% of their work but then, to move on to 81%, they need the pro version. A user might work for between four and five hours before hitting the limit, and without warning. I think that it would be better if the limit was declared at the beginning so that the users properly understand the differences with the free version.

I evaluated both Figma and Adobe XD before choosing Lucidchart.

I found that the flowcharting capabilities were more accessible and had better performance in Lucidchart. 

My advice for anybody who is considering Lucidchart is to first study the basics, and how it can be used in projects. The product is good, but my usage in the future will vary depending on my projects and requirements. Overall, I would rate this product somewhere in the middle. Not bad, but not good.

I would rate this solution a six out of ten.

We use Lucidchart for the lateral flow charts.

I've used Lucidchart for a status report. I gave it a particular format and was able to set it up in minutes.

It's fairly intuitive. It has a fairly low learning curve. The only tricky part, and it's only because I have not spent time on it, is some of the formatting. They should enhance the help section on the formatting.

When it comes to documenting things like processes, systems, and new teams, I'd give it an eight or nine out of ten. It's very high because it's fairly intuitive, there's a low learning curve, and it's easy to get immediate output. You can get results very quickly without a lot of direct effort. You don't usually take a week-long series of training. You don't need to go through a lot of hoops to make it work.

I would also rate Lucidchart's capabilities for visualizing and understanding process flows or workflows a nine or ten out of ten. It's much easier to use than Visio.

I plan to use Lucidchart to create database schemas or modify existing data structures. That's the next step, but I'm still at the beginner's level.

We have used Lucidchart in real-time collaboration among users. The solid collaboration has saved us time.

I have received good feedback about its ability for people to look at the diagram rather than reading through written documents.

Lucidchart has helped us realize efficiencies in the projects we use it for. I did use it for a status report. It saved emails, but I can't quantify how many emails we would have sent.

The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting.

I've only been using Lucidchart for a few months. I use the web-based application.

It's highly available. Once you have all the users on the same licenses, it's very available.

All of us are in the project. There are multiple users.

I have not actually had to call up support yet, which is a good sign. I haven't really had any calls with them.

We used PowerPoint, Word, and templates. It seems like Lucidchart is the most intuitive out of the entire set. 

The intuitiveness is the main difference. The ability to get to see it very quickly seems to be the big advantage for Lucidchart.

The initial setup was very straightforward, except for the formatting. It took a little bit more to try to add bullets or anything to touch it up.

My advice would be to give it at least a good hour to try it before you make any decisions. It shouldn't take that long, but if you put in effort for an hour, I think that you will get immediate results to see the benefits.

A nice thing is that this platform's very forgiving, so I would say to learn to experiment.

Overall, I like it. I just need to find some dedicated time to learn some of the nuances of using the tool. 

I would rate Lucidchart an eight out of ten. 

I've been using Lucidchart for process mapping and creating organograms. Primarily surface researchers use it. We're setting up a new service and that's what we're using it for.

The process mapping has improved my organization. It would have looked very messy to do it on Google Docs. We wouldn't have been able to cover such a range of things in our process mapping. We've managed to get in rows for different organizations and how they fit into the process mapping. We just wouldn't have been able to have space for that using Google Docs and it would have taken so long with the formatting.

It saves us about two hours. It only took us about an hour doing it on Lucidchart, so it probably would have taken about two and a half hours on Google Docs.

We use it to collaborate among users in real-time so that everyone is accessing and working on the same version of a document. It has been great for our project development process. In a way that's similar to Google. It's not that new for us, because we use G Suite throughout our whole organization. So we expect things to be able to do that because we do that a lot where we're all working on the same document at once. But in the same way that it does G Suite, it's really useful. It would be a real big drawback if we couldn't do that because you have to get the Word document, then you save your changes, then you send it back. It saves a lot of time being able to do it at the same time as someone else.

It's not necessarily saving time, but more saving the admin from sending it back and forth and trying to make sure that we're working on it at separate times. It probably would have taken us the same amount of time. It's more the ease of doing it.

It's hard to say whether it's saved money. It's definitely saved time. If you tried to put a process map in writing, I don't think anyone would read it. I don't know if it would save time and money, because no one would even look at it.

I've been using Lucidchart for quite simple things, but it's definitely much easier making process maps using Lucidchart than it is using Google Docs for basically everything. It's much simpler in terms of how easy it is to use Lucidchart. The way that you can get the arrows on the flow charts, based on the process mapping, you can drag the arrows from one box to another and it automatically shows you where you can put it. It makes decisions for you in terms of if you have a decision diamond, then the line is automatically a yes or no. This just makes it so much easier.

I use Lucidchart to document process workflows. We're setting up a new service. So we needed to map how the old service worked, as the exact processes of the old service, and then map how we want the new service to look.

Its capabilities for visualizing and understanding these types of workflows are really good. It's been really easy in the way that when you do a Google Doc, it's all about if it will fit on the page if you're doing a process map or something like that. Whereas Lucidchart, you can make it as big as you want, but then still when you convert it to a PDF, it will all be on one page and then you can send that PDF to people. I found that really useful.

We integrate it with G Suite. Its ability to do so is definitely important. At the moment, that's been fine, because we link it when we're doing a Google Doc, for example, and we have it find the process map and then we would just link into the Lucidchart there. As long as we can do that, I don't think that would be a problem for us. But we'd want it so that when people open Lucidchart if we were sending a paper saying, "This is how our service is going to look. Please see here," and we've linked in the Lucidchart, we would want it so that when they open the Lucidchart, it's a final copy and it doesn't come up with where it says shapes and it has all the editing toolbars. We would want it to just link to a copy of the actual process map.

It's important to us that Lucidchart accommodates both Mac and PC because in our organization, since COVID, most people are using different types of computers. Our whole organization uses Chromebooks, but some people prefer to use their personal laptops for work. For example, my personal laptop now is a Macbook, so I would need to be able to access it when I'm at work, which is on a Chromebook, and also when I'm at home using my personal laptop for work.

Lucidchart has been pretty good. I've never used it before. I didn't read any instructions on how to use it, but I still just managed to pick it up. Anyone who's generally computer savvy would be able to just pick up to use it very quickly. Maybe it would be useful for people who don't process maps not that much to where it says containers and shapes. There is diamond, round and rectangle, maybe it could be explained in brackets that that's used for in-process mapping and flow charts.

One of the issues has been that, as far as I understand, even to view it, the other person needs a Lucidchart account unless you send them a PDF. That's been a bit of an issue because some people in our organization don't have Lucidchart accounts, only certain people have logins. If we just want to collect comments from people, that's been a bit complicated.

You can't put comments into a PDF that easily. We'd want them to be able to open it on Lucidchart without having to have an account themselves and then put comments for us and be able to tag us in comments and things.

That's not possible to do now, at least in a simple way that we've been able to tell. We've had people emailing back saying, "I need my Lucidchart login. I don't know what this is."

I have been using Lucidchart for around two months. 

Web-based is much better because I'm using my personal laptop for work and loads of people are during COVID. I would never want to be downloading lots of applications onto my laptop. The fact that I can just open it in Google Chrome makes it much more accessible to me.

The initial setup was really straightforward. I've never used it before and I didn't read any of the instructions. Someone just said, "We use Lucidchart for process mapping." So I clicked on it, made my account, and then it was just intuitive. I didn't need to do anything. I didn't need to learn or anything.

I can only comment on process mapping and organograms because that's the only thing I've used it for. But I would definitely recommend using Lucidchart for this.

I would rate it a nine out of ten. 

My primary use case is for drawing technical diagrams.

I'm an engineer so I create process diagrams. 

Before we had people on Visio and Lucidchart. Now we still have some people on Visio and we can seamlessly trade Visios between machines. I anticipate that we're all going to Lucidchart.

Lucidchart provides real-time collaboration among users so that everyone is accessing and working on the same version of a document. Most of what we do is document our platform and then change it to show what it would look like in the customer's world. We're a cloud company, and our customers want to know how they connect to our cloud. We changed those diagrams to show how things would fit into the customer environment, to go from access from the customer environment to ours, and we collaborate on that. We may have a voice architect, a data architect, and an end-user architect all on the same call, and we're chatting and changing things as we go, and sharing it through Zoom or doing it through version control. It really depends on what we're going to do.

The real-time collaboration has saved us time. I have collaborated on two diagrams so far and it made it easier.

The ability for people to look at a diagram, rather than reading through written documents saved time and as a result money. Nobody reads. People look at pictures. Imagine trying to read through a diagram that's typed out as an explanation versus looking at a picture. If you look at a picture you can just get it, but with a diagram, you just understand it right away because you can see where things connect. Trying to read that, the human brain doesn't work like that. We work looking at pictures and Lucidchart is a really effective tool to help illustrate those pictures, to explain very complex technical ideas to other technical people. We can do immediate sync and realize, "Oh, it connects like that. Okay. We're done. Next."

We're a cloud company, so we have to overcome technical objections to advance the opportunity and help the customer. If we make it right for the customer and we help them, the money comes. We don't need to focus on selling. We just explain, share, and solve, and then eventually money will come.

I was using Visio before because the benefits of graphic representation of data are obvious. The ability to import Visio diagrams is really helpful because a lot of customers that are on Windows are still on Visio. It's such a pain to install Visio on a machine. If it's a Mac there are requirements and it takes a lot of RAM and it bogs down a machine. This doesn't bog down anybody's machine. It's just to have this web.

Lucidchart helped us to realize efficiencies in the projects we use it for. I can show people pictures, and I can change things in a meeting and then email it by the end of the meeting. Because most places we go, especially now with everybody in-home office, I'm going to have great internet access, and that just makes it easier to be able to change things quickly while we're in a meeting and go, "Oh, you changed this. Oh, okay.", and then send it to them as a proof and send it as a PDF or send them a link. That works great. That saves time and accelerates a sale.

The most valuable features are: 

• The network
• Great network icons
• It's easy to use.
• It's simple.
• It's easier than Visio.

Documenting things like systems and new teams is fantastic. It's even easier when you're doing process stuff. You just drag it out and use it.

Its capabilities for visualizing and understanding process flows ad workflows are very good. It's every bit the equal of Visio and that's a compliment because Visio has been developed for 20 years and Lucidchart is relatively new compared to Visio. It's every bit the equal of Visio. I haven't found any feature that I haven't needed yet.

I do not use it for integrations with Atlassian, Salesforce, Microsoft, or G Suite but I think that would be super handy. 

It's important that Lucidspark accommodates both Mac and PC users. We're a diverse company. I'm on Mac, other people on my team are on PCs and we just use whatever we're most comfortable with.

As far as I know, LucidChart can’t be automated with Visual Basic .Net like Visio.

I have been using Lucidchart for years. 

The stability is flawless. I haven't heard of any stability problems from anybody. And we're a cloud company, so we're uniquely sensitive to that. It has to work all the time.

There is no downtime.

I haven't encountered any slowdowns at all. It's a modern web solution. It's going to scale. It uses the same technology like Google and Amazon and every other cloud provider. It's going to be fine. Scalability shouldn't be a problem.

There are at least 150 people like me using it. We don't require any staff for maintenance. It's a browser app, we don't have to do anything but grant access. It's access management, that's it. Zero. There's no install. It opens in a browser.

I'm sure we will increase usage. As we grow, there'll be more licenses added. I can't imagine why we wouldn't add licenses as we gain employees.

We haven't had to contact their technical support. 

I switched from Visio. I use a Mac and the migration was simple. I just imported old Visio into Lucidchart. It's simple and effortless. The ability to import all these files is important to us. 

They're both good products but I use Lucidchart because I'm on a Mac and it's easier to use.

The initial setup was the simplest ever. A child could do it.

It's a web browser. If you can't do that, you don't need to do anything. If you can start a web browser, you can use this thing. The online help is really good.

The implementation consisted of me opening a web browser. Got it added to my Okta tile. That's about it.

We see ROI because it's cheaper than adding something to the Microsoft suite. Instead of getting Visio, we have Lucidchart. We're not buying Visio anymore.

I didn't evaluate other solutions. I went straight to Lucidchart because it came so highly recommended.

My advice would be to just buy it. You don't need to look at anything else. I wish we'd done it a long time ago.

I would rate Lucidchart a ten out of ten. 

I used Lucidchart to design flowcharts for my APIs. 

Lucidchart was able to help me design the flow of my APIs. They are quite complicated with many conditional flows and many multiple-table interactions. It would have been difficult for me to jump to the code directly, without having the clarity given me by using Lucidchart.

The problem is that it can be difficult to think about exactly what needs to be done, which is why I started using Lucidchart. I thought that it would be better if I have a pictorial representation of the flow that I wanted to implement in my system. After I had this visual, I went on to start coding it.

I have definitely realized efficiencies in the projects that I have used Lucidchart for, and it has had a major impact. As I am designing the flow of data through an API, I sometimes forget to handle some of the base cases or some of the edge cases. More importantly, there could remain some endpoints that are unfinished, or there could be some endpoints that are broken. However, if I am using a pictorial representation, such as with Lucidchart, I always know that at each particular point, I have not missed an aspect of the design that would explain what happens when a particular condition occurs.

Lucidchart's ability to create a visualization that people prefer to look at, over reading written documents, has definitely saved me a lot of time. Moreover, it has helped to make my code bug-free because I no longer have broken endpoints. For example, the system that I am working on now is pseudo-transactional, which is the model for the flows. This means that I should have a rollback mechanism if some particular condition doesn't succeed.

It is easy to check for a particular condition using a standard If and Else combination in code, but there are some scenarios in which there are nested conditions. Solutions need to implement these as well, which is more difficult. However, this is where Lucidchart helps a lot. On every particular flow, it asks me to design a new system that includes an endpoint.

I have experienced a 40% reduction in development time because I don't have to search for the use cases during the coding phase. Specifically, I don't have to search for the edge cases or the base cases because they are designed in a pictorial representation that is easy to follow. I just have to look at the diagram and write the code.

I may write a best-case scenario when I get the data, but the nested decisions or the conditional statements remain unhandled sometimes. There is always a question of what will happen to the flow if something specific occurs, or in some cases, does not occur. For example, if something is missing from the database or one of the tables, it can be difficult to forecast what the consequence will be. In cases such as this, how you react is something that needs to be defined. You should know what will happen, even when conditions result in the worst case. This is why it is best to have a pictorial representation. It will allow you to easily design fallbacks for the system.

It is important to me that Lucidchart accommodates both Mac and PC users because sometimes when you switch companies, they use a different operating system. At this point, I'm using Linux and Lucidchart is compatible. At some point in time, I may change to another organization or even just change laptops, so I need the functionality to work properly on the other operating system.

The most valuable feature is the charting, which allows me to visualize the workflows that I will be coding.

The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database. Another example would be having it smartly or automatically add or join conditionals.

I only used Lucidchart for two or three days before my trial subscription expired.

I did not experience any issues with stability or performance.

This product is highly scalable. I didn't have the opportunity to use the presentation feature or collaborate on designing a flowchart or UML diagram or database schema, otherwise, I could have compared it and looked at the behavior.

I have not been in contact with technical support.

Prior to Lucidchart, I did not use a similar product for this task.

The initial setup is not complex. I just used the website.

This is not a time-consuming process and I was able to start using it in just a few minutes.

I have only used the trial version and have not yet paid for it, or explored the pricing options.

After performing a simple Google search of some flow design tools, Lucidchart was the first result. I tried it and found that it was easy to work with. I've yet to explore the pricing and have not looked at other products.

My advice for anybody who is considering this product is that if you have business-related documents that you use to implement a solution, it generally takes a lot of time to build. But, if you're using Lucidchart and you have already designed the flow, including a diagrammatic or pictorial representation of what the flow would be like, then it will reduce the time required to build it. Also, the system will be better.

I would rate Lucidchart an eight out of ten.