Lucidchart Reviews

I use it to filter data and create data models for applications.

We are in the starting phase. We are going step-by-step. We have just created our data diagram, and there is not much collaboration on this part. When we go to our architecture diagram, we will be having more collaboration.

I have used it for technical purposes and support.

I am still exploring the tool.

Our team asked me to create a data diagram for our applications. We have different tables in our applications and needed to come up with a diagram depicting the complete data structure in our applications, e.g., what are the different tables that we are using, what are the relationships between them, and how can we improve them. So, Lucidchart should easily help me to complete my work.

There are three more members on our team. We are sharing our document with team members, which is pretty good. Multiple users can add to it and comment on parts, e.g., whatever they want to ask. They can comment on the table structure or diagram. It is very easy to use. This real-time collaboration has saved us time.

Creating a collage diagram is the most valuable feature. 

Lucidchart is very good and convenient for creating database structures. I love it.

The interface is very good and easy to use. We don't need documentation on how to use it. It is self-explanatory, which is very convenient for a new user.

It is a very good tool that is easy to use. I can save time when collaborating with team members.

I am not quite sure what different functionalities it provides as well as the difficulties other people are facing. When I have a better understanding of the solution, I will increase my rating of it. No solution is perfect, so I am sure that I will be facing some problems in the future.

I just started using Lucidchart a month ago.

My team has been using it for a long time. I just started using it.

The stability is good. I have not faced any difficulties when using it.

We are a growing team. My colleagues include managers, a Scrum Master, and a business user. 

This is the first time that I am using a tool of this kind, e.g., data modeling. I have never used other tools.

My initial setup was very straightforward. My company already purchased the tool. When I tried to sign in with my company email, they automatically sent me an email with some steps, then I started using it.

It did not take me long to set it up. I just signed up for Lucidchart and my team provided me with the license. It was very easy to use.

I work for Gartner. They provide us with an account from the paid version.

It is a very interesting tool. I love using this tool. I would rate it as an eight out of 10.

I have recommended Lucidchart to my colleague and other developers in different companies. It is a good tool that is easy to use with a good UI. It is also easy to understand.

Our primary use case is to document processes in the business organization.

One way we benefit from it is that multiple different people can be working on a single document and they can also make comments from different points of the process. My manager will comment that something needs to change or be moved. Then I can edit that really easily, see exactly what they're referring to, and understand the changes. It's really collaborative as well.

For me, the biggest thing is that it has a really good visual representation of what's happening. It also easily exports to things like PDF and Microsoft Word so that you can send them easily. The collaborative element and how good the visuals are the best parts for me. I am referring to real-time collaboration among users and also comparing versions of documents.

Real-time collaboration has definitely saved us time. I haven't had to call people back and forth and make changes like that. Whereas we're both just editing in a single document. It saves around an hour or two a day.

The version comparison features are very important. I'll often analyze what the initial process is, and then how it's going to be in a new business situation. It's important to be able to see those changes because they need to be mapped in a different way for the original process. It's very useful.

Lucidchart has helped us to realize inefficiencies. You can see what seems like taking too long or what step in the process doesn't need to be there. It has definitely helped me to identify those and remove steps from a process, make recommendations to the client, and what doesn't need to be done or different areas that can be automated.

The most valuable features are the different templates that they have already created, as well as all the different shapes you can use in the process charts because each shape stands for a different element or thing that's being done. It's easy to distinguish between different steps using the already set-out shapes.

Their ability to document things like processes and systems is a ten out of ten. It's very easy to use and very user-friendly. You don't need a lot of training. I didn't get any training and I could use it from the get-go because everything's very clear. They have the tools you need to make all the changes you need, which are very clear, and a lot of the things just automatically fix up for you. If you drop an arrow, it will automatically connect it to another box, make sure it's straight, and adjust all those sorts of things. It's a massive time saver.

It's great for process flows and workflows because they use swimlane diagrams, which is really helpful. You can see who's responsible for different tasks, and at what different stages in the process they need to do different things. Visually, it's a really good tool to provide to clients and customers. I can clearly see what is happening and it has good use of the different shapes and colors. It's a really good graphic representation.

It's definitely important that Lucidchart accommodates both Mac and PC users. I am a PC user, but occasionally I'll be on a Mac and it's really important to be able to do it on both as well, just because people have their own preferences.

In terms of improvement, they should make it very clear, whether it's a single A4 page or two A4 pages, it should be mapped out. Either I don't know how to use it, or it's not there, but having to stick to margins so I can see what's going to be on different pages when I print it or move it to a PDF has been my only challenge so far.

In the next release, I would like to have good roles and responsibilities-type diagrams, like a table that's as a template. Because they have really good templates, but nothing for something like that.

I have been using Lucidchart for a few months.

I've never had a problem accessing it and it always updates quickly and works well.

It could definitely grow. It has been used in lots of different industries and areas. It's a really fantastic platform that, until this company, I didn't know about. I'd definitely use it for other areas of roles at different points in my life, I'm sure.

At this point, Lucidchart is being used all day, every day. I'm probably the main person using it, but there's someone who's a transformation specialist who uses it as well, who's above me. And anyone else who is a team specialist would use it as well.

Lucidchart is easy to use so I haven't needed to contact technical support yet. 

The initial setup was super easy, it took me two minutes. I had a username and login, it was all there. My company shared the folders they needed to with me and I had instant access. They just have to give me permission. It really was a very quick process.

My company definitely thinks it's worthwhile. It's reasonably priced and they use it very easily and quickly. They recognize how much of a time-saver it is. Whereas, if we would have had to do this manually, in PowerPoint, or something like that, it would take around five times the time, or even more.

If you consider what you pay someone an hour, you've pretty much paid for the annual subscription probably within a week. 

I would definitely advise purchasing it straight away. You will not regret it.

I would rate Lucidchart a ten out of ten.

I have two main use cases. I am an IT architect, so I'm drawing IT architecture with Lucidchart. The second use case is that I'm using it to build some business models to describe my customers in a single slide.

It's a SaaS solution.

It's good for teamwork. If you need to collaborate on a certain drawing, whether a business process, or architecture, or anything else, having the team on the same platform is good. 

Also, the ability for people to look at a diagram rather than reading through written documents absolutely saves time and, as a result, money. An image is worth more than a book of words. It's impossible for me to quantify the savings.

Lucidchart helps realize efficiencies in the projects I use it for. For example, I will use Lucidchart for each of my customers to describe their business processes. For efficiency, it's really good in that sense. I would estimate it increases my efficiency by 30 percent.

The templates are good. They eliminate creating something from scratch and allow me to create from a framework. That saves time.

For documenting processes and systems, I would rate the solution a nine out of 10. I'm not aware of any other software that is as usable as this, because of the templates. They make documenting these things really easy. And when it comes to visualizing and understanding process flows or workflows it makes things easy to understand.

It's also integrated with Google Drive. This is mandatory because all the content I produce is stored in Google Drive. If this was not directly linked to Google Drive it would be a pain.

The fact that Lucidchart accommodates both Mac and PC users is also important to me because I'm using a Mac. If it didn't work on Mac I could not use it at all.

Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved.

I have been using Lucidchart for one month.

I have never experienced downtime, so it has made a very positive impression.

Because it is a SaaS version, it should be really scalable. But that's just a guess because I haven't had to scale it, given that I have just started using it. But I will use it more and more with my customers.

I have no idea how many people are using Lucidchart in our organization, but I can imagine that all the solution architects would be using it. That would amount to 10 percent of the company using Lucidchart.

I have not had to use their technical support.

I switched from PowerPoint because in PowerPoint you have to build everything, while in Lucidchart it's already there with templates. It's easy to use.

Because it's a SaaS, the setup was quite easy.

Leverage the existing templates. Doing so is like taking advantage of someone having already done your job.

I rate it a nine out of 10. I would love to have the software on my Mac. That would make it a 10.

I'm a software engineer and one of my tasks is to design a system for how data will flow and how things will be organized. That's what made me start using the solution. If I go one step deeper into this project, I will need to make database-specific diagrams, including class entity and relationships diagrams.

I use it whenever I have to start any new project, any new REST API, any new system design, or microservices. That's when Lucidchart is the primary tool to work with.

Lucidchart is a SaaS-based solution.

Previously, I used to draw diagrams on my notebook, and sometimes I would make PowerPoint presentations. After getting to know Lucidchart, I have been better able to convey my ideas. I'm able to show what I'm thinking and how I'm thinking, including where I'm planning to put the instances, where I'm planning to use the database, and what I want to include in the database. I am clearly able to show these things to the rest of the team. It is super good.

As a result, it has saved me time, on the order of at least 50 to 60 percent, because of the ease of use. In the long term, if I save that kind of time, and the rest of my team members are able to contribute ideas on the diagrams, it's obviously good for efficiency. I can now focus on other things. I can really focus on the code, which it would have taken a lot more time to get into.

The real-time collaboration, where everyone is accessing and working on the same version of a document, is also good. It is easy to understand what other people have done, and it has saved us time. We used to do everything on whiteboards in the office or wherever we met. 

In addition, the ability for people to look at a diagram rather than reading through written documents is helpful. Who reads documents anyway? Rather than reading something and creating imagined diagrams in the mind, why not just get to a diagram directly? That saves a lot of time. If I was spending four hours on something like this previously, over the course of a couple of days, I am now spending two hours on it. That amounts to a significant amount of money saved.

It's very easy to use. I didn't go through any tutorials or any documentation. It was very easy for me to start. It is intuitive. Right after logging in, I was able to quickly just drag and drop and do the things I wanted to do, without any prior knowledge of the solution. The intuitive design is my favorite part. I have really enjoyed it, so far. On the left panel I can see everything that I can imagine needing. On top of that, if I miss something, it's still there, I can still access it. It has everything I want.

It makes hierarchies easy to understand. It's not that I haven't seen this type of feature anywhere else, I have, but it's sleek and simple and has fewer colors and that makes it easy to grasp.

It's capabilities for visualizing and understanding workflows make doing so very easy. 

Another positive is that it allows me to share things with my team members and get their input, and then they can also modify it per their requirements. That is good for the overall process and for teamwork. That part is super smooth, and that's while we have been in a culture of remote work because of the pandemic. We don't know when it will be behind us forever, so Lucidchart helps me to build confidence in my design. Using the solution, the designs are not only in my mind, they are in a document, and the rest of the team can always see it. In the current COVID-19 scenario, it is the best thing for sharing ideas, for sharing the designs, for architects, for senior engineers, and everyone.

The fact that Lucidchart accommodates both Mac and PC users is also important because different teams use different environments and systems. It's easy to communicate and there is no barrier due to the user's system, and that's always good.

Although it comes with a lot of pre-existing tools, it would help if it had some more design templates. By now, they must know what kinds of things people are trying out, and that should help them create more templates. I would also like to see a little more automation.

I started using Lucidchart a month ago and I'm on the demo version.

The stability has been good and the solution has been efficient. It's my primary charting tool.

As of now, it's difficult for me to talk about its scalability. In time, I'll be running into different, more, and larger diagrams. For now, I haven't felt any kind of lag in the existing environment. I haven't had to think about whether Lucidchart would be able to handle a lot more data.

I have not had to use their technical support yet.

Setting up Lucidchart was easy and smooth. There was nothing complex about it. I was using it after about 10 to 15 minutes.

So far, there has been no maintenance involved.

So far, the investment has been good in terms of time and learning. It has given me good value in return, in terms of time savings and better communication with the team, which, again, has resulted in efficiency and time savings. Time is money, so it has helped me to save a significant amount.

I tried Gliffy but I didn't find it that attractive. Lucidchart has a better UI and UX. The sign-in time was quick and the process was easy and I was directly able to get into the content I wanted to work on. Exporting is also better.

The biggest thing I have learned using Lucidchart is that it's always better to visualize, and help others visualize, what you are imagining or thinking, rather than sharing text or a document. It's on point. The diagrams help. I don't think anybody is interested in reading docs anymore.

I haven't tried any of the integrations so far, but it is good that those capabilities are there. I'll definitely use them, as required by my use cases. 

I have shared Lucidchart work via emails and invites, but it's good that it has a Slack integration because our company is using Slack. I intend on trying that feature, as Slack is good for informal communication. It will save time.

Everybody should be made aware of Lucidchart. People are aware of it already, to some extent, but everybody, including college students, should know about it. It just helps. 

If my use cases run into more complex scenarios and they need more features, I would definitely not hesitate to go for a premium version of  Lucidchart.

I primarily use Lucidchart for mobile app development.

Creating flowcharts and documentation is easy to do and the results are very nice.

I think that this solution is good in terms of its visualizations and it helps to understand process flows and workflows. The flowcharts and wireframes are very nice and easy to use.

The features for creating database schemas and modifying existing data structures are things that I have used a little bit. I find that this is a good tool when working with databases and it helps with strategy planning, ideation, and project planning. 

It is definitely important to use that Lucidchart accommodates both Mac and PC users. We have work that is done collaboratively in teams and we need to be able to share between team members. This is important regardless of platform.

Lucidchart allows for real-time collaboration, where multiple users can access the same version of a document. It has improved our project development process because we can discuss a journey map and a flowchart with developers in real-time. Using this tool, we are able to better interact with developers.

This ability to collaborate efficiently and in parallel has saved us time because it makes the job easier for our colleagues and teammates. I would estimate that it saves between three and four hours a day.

The entire tool is very good. The wireframing and flowchart are very nice features.

The interface is very user-friendly and supports drag and drop. You don't need to have technology or design knowledge in order to use it. Anybody can work with it.

I would like to have access to more colorful and more vibrant icons. Otherwise, the experience is very good.

I am new to Lucidchart and have only been using it for a short time.

The performance is very nice. Even when the internet speed is low, it is stable and performs well.

I have not been in contact with technical support.

Prior to implementing Lucidchart, I used SketchUp and SigmaNEST. I switched to Lucidchart because of the user-friendliness. The drag and drop functionality makes it very easy to use.

The price and licensing are good.

We do not currently use the integration with other products but it is something that we are planning to do in the future. Similarly, we do not yet use the functionality that allows us to compare versions of documents.

I would rate this solution a ten out of ten.

Our use cases have been mostly for software development. We use it to integrate software and for processes, like representing different business processes.

In terms of benefits, it's easy for me to communicate amongst technical and non-technical stakeholders to draw everything out so that we are all on the same page and discussions can be made. That's the most valuable part. 

Documenting complicated workflows and technology integrations so that we can go back to it has also been a benefit. And without having to dig into a lot of technical, the codes, the documents, I can simply understand on a high level what's happening. 

The features where you can draw the business process diagrams and flowchart and where you can control the ERD diagrams are what I find the most valuable.

I find Lucidchart's capabilities for visualizing and understanding process flows and workflows to be pretty good. There are a fair bit of choices between different visualizations, so it's pretty flexible. Their examples and knowledge base is good. I'm finding that really to be valuable.

It's important to us that Lucidchart accommodates both Mac and PC users because I use both devices.

The ability for people to look at the diagram rather than reading through written documents saved time, and as a result, money. If the diagram is good, then it quickly gives you understanding. It saves time.

Lucidchart helped to realize efficiencies in the projects we use it for. It's been pretty user-friendly so far.

In terms of improvement, there can be more templates. There are good templates but there could still be more.

The ones they have are pretty general. It would be good to have templates for real business needs. It would be a lot easier if they had use cases that people could relate to. There are templates, but they could provide examples of real use cases.

I have been using Lucidchart for two to three weeks. I use the web-based version.

So far, the stability is pretty good, but sometimes when I load up a new template or something it takes a while for it to load. It can be a bit resource-intensive. Sometimes it becomes a little slow, but I haven't had real problems. I'll probably find out more as I start using it more intensely.

It has APIs and integration you can do. But I haven't tried to scale it yet. 

I haven't needed to reach out to technical support. I only had a call from the account manager, and that was really helpful. He showed me a lot of knowledge bases, templates, and things like that.

I have used Visio. The migration to Lucidchart was very easy because it's pretty much the same.

When it comes to intuitiveness and ease of use, I only used Visio in the app and sometimes you have to load up the app and it can take time to get started. So compared to that, because it's web-based, I find Lucidchart to be easier and quicker.

I briefly used Draw.io. Whenever you need to do something quickly, you just log in to it, but I haven't used something for a long period of time or for a lot of different projects.

The initial setup was pretty general. It didn't take much time, probably half an hour to log in, go through and understand the different tabs and everything.

It's a good tool and it's easy to get started with. It's web-based and has a good knowledge base and templates. It will meet your needs to get something up and running quickly.

I would rate Lucidchart an eight out of ten. 

I used Lucidchart to build-out items such as business org charts, business processes/workflows, and product diagrams.

Lucidchart is much better than competitors that I have used, such as Visio. I am able to easily save off charts I have created in a PDF document, which is primarily what I do.

The flexibility of Lucidchart is great. It is easy to create swim lane process documents with as many rows as you would like. It is also very easy to include columns into the swim lane that allows you to show where one process ends and another picks up. This feature has allowed me to generate very detailed process documents that my employers have loved. 

Lucidchart is a lovely tool for creating visual representations of any process or organization. 

People always ask me what I build my charts in, as the graphical rendering in Lucidchart is superb. The tool is super user-friendly and intuitive and comes with hundreds of templates to get you started. The user interface for Lucidchart makes it easy to build visual diagrams very quickly.

The full tool kit included in the product has more features and functionality than I will ever need, including the ability to publish diagrams directly to a web page. 

I love the template library. It makes it easy to get started on a project without having to expend a lot of energy upfront trying to recreate the wheel. There are many, many templates to choose from across a wide variety of categories. It is easy to find a template category that works and then even find a template with a color scheme that works for what you need. I have often taken a template, with the color scheme I like, deleted everything out of it, and started from scratch just so I could get the colors I liked quickly. 

When you want to add text to a connector arrow, I have not figured out how to position the text vertically. It always wants the text to stay horizontal. This is frustrating when I would like the text to stay in-line with a connector arrow, or otherwise.

Also, printing hard copies of PDF files that I have saved from Lucidchart has always been a problem. Although I don't print copies very often, every once in a while I need to do that for a meeting. The hard copies always come out missing colors and components of the chart I have created. I'm not sure if this is an issue with my printer, Adobe Acrobat DC, or otherwise. 

I have been using Lucidchart for one year.

The Lucidchart cloud offering is super stable. I've never had any issues with it, even when my network has gone up and down. 

The tool is not scalable, per se, but it does allow the user to easily share diagrams with other parties. 

I used Visio in the past. Lucidchart's user interface is easier to use. I also prefer the look of the Lucidchart diagrams. 

Pricing comes in at about $100 for a year's subscription, which is very reasonable if this is a tool that you will use more than once. 

I have only used Visio and Lucidchart. 

Our primary use case of this solution is to create some process flows, namely how the user will use the product, how they will walk through the product, etc. We don't use the program very often - only once every week or so.

What I like about this program, is that it is very easy to use. It is also easy to manage my documents or to access something. I just open the browser, click, enter the file name and then I'm in. It's all very easy.

I don't know if I will be able to add some animations if I want to. I believe the problem may be the program's process flows but if I want to transfer it into a PPP or any other document, I can only do image transfer. So if I created a flow chart, I should be able to copy it as it is, do the presentation and if I want to do some minor changes, I can do it in the presentation. But at this stage, I can only copy an image.

I have been using Lucidchart for more than a year now.

It is a very stable program. I haven't experienced any crashes or bugs.

Honestly, I haven't tried to scale yet. At this stage, I manage about 35 businesses, and so far I haven't faced any problems. We have about eight licenses. 

We haven't used their technical support yet.

The initial setup was really easy because I think they just required a username and password. We did the deployment on our own and it didn't take very long. 

I am not sure about the cost, but I think there is a basic model, premium model and an enterprise model. 

I will definitely recommend this solution to others. It's a really good tool for any business that designs business workflows. It is very easy to simply pay and then start using it right away. Anybody who knows how to create a workflow will find it very easy to work on Lucidchart. They can just log on and start creating. It's very easy. 

On a scale from one to ten, I rate this program a nine. One thing that needs to improve, is the feature that is used to import or export data. Perhaps they can add more templates for users.