My main use case for Lucidchart is designing HLD and LLD diagrams. Recently, I created an automation service using Lucidchart to create the HLD and LLD so I could present it to the stakeholders and for the team's understanding. I used Lucidchart to create the HLD and LLD so that users can see and know the architecture of that automation.
The best features Lucidchart offers are that it is easy to use, the diagrams created are of good quality, and there are a lot of elements available.
Out of the features I mentioned—ease of use, quality diagrams, and the variety of elements—I find myself using a combination of all elements or shapes more often.
Lucidchart has impacted my organization positively by helping me create the HLD, LLD, and architectural diagrams easily.
I think Lucidchart can be improved by reducing the pricing, as it is a bit high.
I have been using Lucidchart for more than three years.
Lucidchart is stable.
Lucidchart's scalability is good.
Lucidchart's customer support is good. On a scale of one to ten, I would rate the customer support a five.
I did not previously use a different solution.
I have seen a return on investment, as the time has been saved is about one to two hours.
My experience with pricing, setup cost, and licensing is that we do not have to use the setup because we are using public cloud. We just created an account on Lucidchart and started using it.
Before choosing Lucidchart, I did not evaluate other options.
Lucidchart is a good tool. I would rate this review seven out of ten.
