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Muzammil Riaz - PeerSpot reviewer
Senior Test Engineer at a outsourcing company with 201-500 employees
Real User
Oct 17, 2022
This is an open-source solution with a vast number of resources available online
Pros and Cons
  • "The solution is scalable and has a large number of plugins that can help you scale it to your needs."
  • "The solution has several advantages over its competition because it doesn't require a license, is easy to integrate, and there are a lot of free resources and information available online."
  • "The solution's UI can use a facelift and the logs can use more detailed information."
  • "The solution can be improved by introducing a handbook describing the variety of plugins that are available and what each one is used for."

What is our primary use case?

The solution is a continuous integration tool.

What is most valuable?

The most valuable features of the solution are the vast number of resources available online to all users and that it is open source.

What needs improvement?

The solution can be improved by introducing a handbook describing the variety of plugins that are available and what each one is used for. There are so many plugins if you don't have experience with them you can't create a properly working CI pipeline. The addition of automated plugins can improve the solution.

The solution's UI can use a facelift and the logs can use more detailed information.

For how long have I used the solution?

I have been using the solution for one and a half years.

Buyer's Guide
Jenkins
June 2026
Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,417 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable and has a large number of plugins that can help you scale it to your needs.

How was the initial setup?

Aside from having to select the appropriate plugins the initial setup is straightforward.

What about the implementation team?

The implementation was done in-house.

What's my experience with pricing, setup cost, and licensing?

The solution is open source.

Which other solutions did I evaluate?

Before choosing the solution I evaluated TeamCity and GitHub Actions.

What other advice do I have?

I give the solution eight out of ten.

The solution has several advantages over its competition because it doesn't require a license, is easy to integrate, and there are a lot of free resources and information available online.

I recommend the solution and suggest to anyone thinking about using it to first familiarize yourself with the plugins and know what it is you want to get out of the product before installing it.

There are over 2000 people in our organization and over 80 percent of our project use this solution.

The solution has readily available documentation and support that can be found online.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Staff Engineer - Product and Platform Engineering at Altimetrik (Deployed at FORD)
Real User
Sep 16, 2022
Great open-based framework, but the integration support and reporting could be better
Pros and Cons
  • "Jenkins's open-based framework is very valuable."
  • "The solution is good but it can be improved by including automated mobile reporting integrations."

What is our primary use case?

We use this solution in conjunction with Java which is installed. We have to give it the main part, our desk framework and the GI repository. The solution automatically takes the code from the GI repository and automatically executes it as a face task. It could be done at a set time for minutes, hours, and any day of the week. For example, if we want to get it right every day, it has to be set automatically to take the quote.

What is most valuable?

Jenkins's open-based framework is very valuable. Most of the time, we go open-based and use any test automation, not only for the automation framework but for the developers. They will trigger the jobs also using Jenkins with blue ocean, but there is a cost, and anything you need can be related to Java. For example, if you want to build your application and deploy it, Jenkins takes one day compared with CA or other circles, and in addition, the bamboo Jenkins is a popular solution.

What needs improvement?

The solutions integrations support and reporting could be improved. Currently, Jenkins provides the features automatically. However, if we can trigger the job from our mobile, that would be great. We have done it once, but the next time we tried, it did not work. For example, when I was in India, I tried to execute our Jenkins job but could not. However, when I put the privacy on my data and phone, I connected to the VPN, and it automatically triggered.

For how long have I used the solution?

We have been using this solution as users for over six years and are currently using version 2.23.1.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. We can also add users for the particular solution, but that does not apply to the free version. We use the enterprise edition. Enterprise edition means it creates the domain for automation. Public members, can't access this edition, so if you're adding users for your members or groups, you have to go for the land visitation and the maintenance.

In my organization, over 50 users use this solution, specifically developers and QA leads. Not everyone has access to Jenkins because of the use of only one username and password. For example, if I'm developing scripts, my team members also develop them, and we push into the solution. But for Jenkins, it's only one access.

How are customer service and support?

We do not have any experience with customer service and support.

How was the initial setup?

 The initial setup is easy. If you follow the documentation, it only takes a maximum of 20 minutes.

Which other solutions did I evaluate?

We chose this solution because the deployment was right. We have to go further when it comes to the interface edition. Also, it's less when you are competitive with the travel CVA and the bamboo, and we will find the resources using Jenkins easily when it comes to the market level. So that's why we preferred Jenkins.

What other advice do I have?

I rate this solution a seven out of ten. My advice is to go for the proof of concept. Go with the open source and follow this solution because it works. If you get a paid version, you'll have a trial version for some days. If it suits your requirements, then you can purchase it. Otherwise, if you purchase it and it does not meet your needs, then it's a waste of money. See how you can model the integrations, the automation, and the frameworks and then go further into the interface solution.

The solution is good but it can be improved by including automated mobile reporting integrations.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Jenkins
June 2026
Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,417 professionals have used our research since 2012.
Senior Operations Engineer at Wells Fargo
Real User
Sep 9, 2022
Excellent pipeline feature
Pros and Cons
  • "Jenkins' most valuable feature is Pipeline."
  • "Jenkins' stability is good, and we haven't had any issues with downtime."
  • "Jenkins takes a long time to create archive files."

What is our primary use case?

I mainly use Jenkins to create automatic triggers for pushing code.

What is most valuable?

Jenkins' most valuable feature is Pipeline.

What needs improvement?

Jenkins takes a long time to create archive files.

What do I think about the stability of the solution?

Jenkins' stability is good, and we haven't had any issues with downtime.

What do I think about the scalability of the solution?

Jenkins is scalable in the sense that we can develop as many jobs as necessary. 

How are customer service and support?

Jenkins' technical support team is small but helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup isn't very complex, though it may take some time to create end scripts because it lies in the backend and needs to work during free integration time.

What about the implementation team?

We used a uDeploy IBM product and team.

What other advice do I have?

I would rate Jenkins eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hisham Shoukathali - PeerSpot reviewer
Automation Technical Lead at a tech vendor with 10,001+ employees
Real User
Sep 9, 2022
Effective continuous deployment, simple multi-cluster implementation, and one-click setup
Pros and Cons
  • "The most valuable feature of Jenkins is its continuous deployment, and we can deploy to multi-cluster and multi-regions in the cloud."
  • "Jenkins could improve by allowing more scripting languages. We need to use Groovy scripting and it is difficult to debug and it is not ideal for creating file scripts. We tried to search for assistance but we did not find much help."

What is our primary use case?

We are using Jenkins for running our test jobs, and multi-cluster deployments in the cloud.

What is most valuable?

The most valuable feature of Jenkins is its continuous deployment. We can deploy to multi-cluster and multi-regions in the cloud.

What needs improvement?

Jenkins could improve by allowing more scripting languages. We need to use Groovy scripting and it is difficult to debug and it is not ideal for creating file scripts. We tried to search for assistance but we did not find much help.

For how long have I used the solution?

I have been working with Jenkins for approximately three years.

What do I think about the stability of the solution?

Jenkins is not always stable. We have encountered approximately 20 percent downtime.

What do I think about the scalability of the solution?

The scalability of Jenkins could improve. If we are running a lot of jobs, it is not scaling up or down very well.

We have multiple jobs running and they can be between 50 to 100 at a time.

Which solution did I use previously and why did I switch?

I have not used another solution prior to Jenkins.

How was the initial setup?

The initial setup of Jenkins is a one-click deployment to multiple regions which is helpful. Additionally, it is easy to configure, and it is straightforward.

What about the implementation team?

Jenkins is easy to maintain.

What other advice do I have?

My advice to others is they should use Jenkins in the cloud. If they try to access the solution outside of the cloud environment, you need to configure whitelists and other configurations and keep an eye on them.

I rate Jenkins a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Yantao Zhao - PeerSpot reviewer
Software Integration Engineer at Thales
Real User
Top 5
Aug 22, 2022
Great price point, most popular automation in the world, with excellent task planning options.
Pros and Cons
  • "Jenkins has excellent task planning features."
  • "Jenkins is the most popular automation engine in the world."
  • "Partition security for the workflow of projects is not yet an option."
  • "It is not always easy to control the permissions for each user."

What is our primary use case?

We use Jenkins for integrated reporting. We have different projects that require coaching, gate configuration, and clone effects. We build packages, deploy, and upload-pack eights. We start at software changes and follow the process through to final testing and eventually launching. 

What is most valuable?

Jenkins has excellent task planning features. 

What needs improvement?

We have a variety of examples in our organization.  We have security configurations that we would like to isolate across our platform. It is not always easy to control the permissions for each user. There are cases where I do not want everyone to have access to the technical aspect of a job or even that the job exists.

For how long have I used the solution?

I have been using Jenkins now for ten years.

What do I think about the stability of the solution?

We have found Jenkins to be very stable.

What do I think about the scalability of the solution?

I believe Jenkins is scalable. We have over two hundred users. We have plans to increase this number.

How are customer service and support?

We have not used technical support. We just Google, from the internet. Most of the time we can solve it on our side.

How was the initial setup?

The initial set-up is easy for a single-link system. For more complicated systems it is not easy. As a product, Jenkins has been in the top five for more than five years, so that is not a problem.  

What about the implementation team?

We did an in-house implementation. We have an incremental process for deployment. We also have a complete patent for official patent deployment. We have two patents, one for development and one for official relief. We have an integration team that is responsible for these patents.

What's my experience with pricing, setup cost, and licensing?

Jenkins has a free licensing program.

What other advice do I have?

Jenkins is the most popular automation engine in the world. There are other options, but fewer users. There are some other choices in the market but Jenkins is definitely number one. I would rate Jenkins an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RohanBhosle - PeerSpot reviewer
Facilities And Administration at LTI - Larsen & Toubro Infotech
Real User
Jun 22, 2022
Offers an open-source version, is very mature and integrates well with other solutions
Pros and Cons
  • "Jenkins is a very mature product."
  • "Jenkins is a very mature product; it has got a lot of support as far as integrating Jenkins with other tools is concerned, with many plugins available in both open-source and commercial ecosystems, and it is easy to configure, easy to scale, and the initial setup is easy."
  • "The enterprise version is less stable than the open-source version."

What is our primary use case?

Jenkins is basically used as a CI/CD tool, wherein you can integrate multiple tools that are part of your delivery pipeline. Jenkins is basically a controller for your delivery. For example, what happens, when it happens, and in what sequence it happens can be controlled by Jenkins.

What is most valuable?

Jenkins is a very mature product. 

It has got a lot of support as far as integrating Jenkins with other tools is concerned. 

There are a lot of plugins as well if you want to enable any feature or any automation as part of your delivery pipeline. There are a lot of plugins, actually, which are available both as part of an open-source as well as a commercial ecosystem.

It is easy to configure and easy to scale as well.

The initial setup is easy.

What needs improvement?

The enterprise version is less stable than the open-source version. 

Security is one area that is lacking a bit. You need to have that extra work done when you are adopting Jenkins. There are some features here and there, however, if security overall can be improved, that would be really great.

For how long have I used the solution?

I've used the solution for more than ten years. 

What do I think about the stability of the solution?

The solution is stable. It's reliable. There are no bugs or glitches and it doesn't crash or freeze.

What do I think about the scalability of the solution?

It is scalable. Jenkins can be implemented in a master play mode. You can have multiple masters and you can have multiple notes on which you can execute your jobs, which makes it very scalable.

We have about 500 people using Jenkins.

How are customer service and support?

We've never contacted external support. We've only dealt with internal support. Internal support is very well educated in terms of supporting Jenkins and other tools of concern. I'm very satisfied.

Which solution did I use previously and why did I switch?

Jenkins was the first product I used. Apart from Jenkins, there are other tools I've used, like Bamboo. Then, specific to the cloud, we have other DevOps services, and other pipelines.  I have used multiple options. Still, I'm kind of a Jenkins fan. I definitely recommend Jenkins over other tools.

How was the initial setup?

The initial setup is very easy. It's not overly complex or difficult. You can enable a Jenkins pipeline, I would say, and a day, or less than a day.

We have about ten staff members that can handle deployment and maintenance. There are managers, developers, and DevOps teams, and then there are SYSops, admins, and DBAs. All these factors are there.

What about the implementation team?

We handled the implementation ourselves, in-house. We didn't need any integrators or consultants.

What's my experience with pricing, setup cost, and licensing?

One good thing about Jenkins is there are two flavors. One is open-source and the other is the commercial or the enterprise edition. The open-source version is pretty stable. For the security concern, you can add your own security-related intervention to make it that much more secure.

For the enterprise edition, you have a cloud-based which actually provides the commercial Jenkins version. Apart from security, they have come up with upgraded versions of Jenkins, for example, Jenkins Access Control and Jenkins Two-point Access Control. You can get added all kinds of features and the ease of implementing or managing your product. As I mentioned, Jenkins open-source is actually more stable and mature if you compare it to the enterprise version.

What other advice do I have?

The solution can be on-premises or in the cloud. 

I'd recommend the solution to others.

I'd rate it ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Engineer at a financial services firm with 10,001+ employees
Real User
Jun 14, 2022
It's a scalable, open-source tool with multiple plugins that's easy to use and set up.
Pros and Cons
  • "We can schedule anything with Jenkins, which is useful for deployment or anything that requires scheduling. It also has multiple plugins we can use for Maven, JUnit, etc."
  • "Jenkins is a scalable, open-source tool with multiple plugins that is easy to use and set up, and we can integrate it with multiple technologies, whether a .NET application or anything else."
  • "Jenkins could have better cloud functionality. Currently, we are using the existing legacy model, but we are moving toward the cloud, so it would be great if they could improve in that area. In the future, I would like more cloud features and related training materials, like a video tutorial."

What is our primary use case?

We use Jenkins to trigger the URL and necessary files in a batch. Jenkins is integrated with Jira and Litmus. We'll put a URL into Jenkins and trigger it. We can schedule it to run overnight every day, week, month, etc. 

Multiple teams are using Jenkins, and it's integrated with multiple Jira plugins. I believe around 250 people using it.

What is most valuable?

We can schedule anything with Jenkins, which is useful for deployment or anything that requires scheduling. It also has multiple plugins we can use for Maven, JUnit, etc.

What needs improvement?

Jenkins could have better cloud functionality. Currently, we are using the existing legacy model, but we are moving toward the cloud, so it would be great if they could improve in that area. In the future, I would like more cloud features and related training materials, like a video tutorial. 

For how long have I used the solution?

I've been using Jenkins for one year, and I know about related automation tools like Selenium, Tosca, etc.

Which solution did I use previously and why did I switch?

Jenkins' main advantage over other solutions is multiple plugins and ease of setup. Open-source and secured versions are also available, so maybe that's why there are multiple processes. Other deployment tools cost more, and the setup is messy. These are some reasons management decided to use Jenkins instead of other solutions.

How was the initial setup?

The Jenkins setup is easy because it's open-source, and we can get a community edition. We don't need to do anything. We only need to install it and it's ready to use. The total deployment time depends on how long you have to code. In my case, it generally takes half an hour to one hour.

What other advice do I have?

I rate Jenkins eight out of 10. It's a scalable, open-source tool with multiple plugins. It's easy to use and set up. I don't rate it 10 because there is room for improvement in terms of the cloud and related capabilities. 

If somebody wants to use Jenkins, they need to first consider the scope. What is the scope, and what tech are you using? Jenkins is easy to set up, and we can integrate it with multiple technologies, whether a .NET application or anything else. We can deploy the code and can run with that. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Oktay Kiraz - PeerSpot reviewer
Cloud & DevOps Engineer at Phoenix analytics
Real User
Top 5
Nov 21, 2024
Seamless integration boosts developer collaboration and automation
Pros and Cons
  • "I can install Jenkins for integration from multiple developers and automate application delivery, staging, and production environments."
  • "I do not have any notes for improvement."

What is our primary use case?

I can install Jenkins for integration from multiple developers and automate application delivery, staging, and production environments.

What is most valuable?

Jenkins is very useful. I can install Jenkins for integration from multiple developers and automate application delivery, staging, and production environments. It's very easy.

What needs improvement?

I do not have any notes for improvement.

What do I think about the scalability of the solution?

The scalability of Jenkins is good.

How are customer service and support?

I never have had to contact their support team for any reason.

Which other solutions did I evaluate?

I also considered using CodeDeploy or Jenkins.

What other advice do I have?

I would give Jenkins a rating of nine on a scale from one to ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2268420 - PeerSpot reviewer
it specialist at a tech services company with 10,001+ employees
Real User
Top 5
Oct 31, 2024
Customizable plugins enhance integration for build and deployment automation
Pros and Cons
  • "Also, the ability to customize these plugins is valuable. Its user-friendliness stands out, especially in its user interface which allows easy installation and configuration."
  • "Jenkins could improve in areas related to Kubernetes and Docker container integration, like machine allocation of nodes and Marshaling integration improvements."

What is our primary use case?

We used Jenkins for integration purposes, primarily for integrating with version control systems like Git and build tools such as Maven. Later, there were plans to use it in Docker deployment for Docker containers. 

I configured environments for non-production, production, and development in the pipeline. 

I also used Jenkins for a Bluegreen deployment strategy, quality assurance with SonarQube, and artifact storage in JFrog Artifactory.

How has it helped my organization?

In our previous company, Jenkins was used for complete automation of build and deployment in a project. From part of automation and customization, I was involved in the project.

What is most valuable?

The most valuable feature of Jenkins is the plugins available. You name any tool, and there is a plugin available for it in Jenkins. 

Also, the ability to customize these plugins is valuable. Its user-friendliness stands out, especially in its user interface which allows easy installation and configuration.

What needs improvement?

Jenkins could improve in areas related to Kubernetes and Docker container integration, like machine allocation of nodes and Marshaling integration improvements. Making these aspects more robust would be beneficial.

For how long have I used the solution?

I have been using Jenkins for around five years now.

What do I think about the stability of the solution?

Jenkins is stable. Any tool can have latency of a few seconds, but I would rate Jenkins four and a half out of five for its stability.

What do I think about the scalability of the solution?

Jenkins is not as scalable compared to container solutions like Docker or Kubernetes. While it can be configured at the server end, the other solutions offer more robust automation and scalability.

How are customer service and support?

My team handles technical support for Jenkins when necessary. However, since I moved into AI and machine learning projects, I haven't been closely involved with technical support issues.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Jenkins is very straightforward and not difficult.

What was our ROI?

By installing Jenkins in a master-slave environment, there is significant cost saving, making it a cost-effective tool compared to other CI tools.

What's my experience with pricing, setup cost, and licensing?

I do not have extensive knowledge on the pricing or licensing aspect as I used Jenkins for free at the local machine level. However, it is generally regarded as cost-effective.

What other advice do I have?

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Software Tester at SMARTe Inc
Real User
Oct 27, 2023
Efficient for Pipelines, easy to deploy and reliable solution
Pros and Cons
  • "Jenkins is very user-friendly."
  • "Performance-wise. This needs to be improved. Not only performance-wise, some functionality or some features can be added to Jenkins."

What is our primary use case?

We're using Jenkins for projects. We just need to run Jenkins pipelines and stuff.

We use iPlus for web application testing automation. Multiple people can work on the same piece of code. Once we push the code to the Git repositories, by default, we need to check if it's working and if the code passes the tests. 

If any tests fail, we need to verify the logs in Jenkins. So, those are the main things we do with Jenkins.

What is most valuable?

Pipelines are the most valuable feature. We mostly work on pipelines; it's only because we have to verify the nightly build sign to see whether it is correctly done or not. So, for that kind of function, we usually work on the technical side.

What needs improvement?

Performance-wise. This needs to be improved. Not only performance-wise, some functionality or some features can be added to Jenkins. 

Suppose we used to get a notification for part or field test cases. So that can also be improved on the technical side. We can get a notification through email or Slack channel or Teams channel. So that kind of notification also, they can also be improved on the technical side. 

For how long have I used the solution?

I have been using Jenkins for six to eight months. 

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. I didn't face any crashes. It is hundred percent stable. 

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten. We have multiple vendors, so we care. We are also one of the vendors for this project. 

So in our project, we are using almost 20 to 25 members using Jenkins.

How was the initial setup?

I would rate my experience with the initial setup a nine out of ten, where one is difficult, and ten is easy.

Jenkins is very user-friendly.  

The time taken for deployment depends on the performance of the engine. Sometimes, it may be slow. Usually, we won't face a performance issue. So, within a fraction of a second or within a fraction of a minute, the deployment can be done.

The deployment depends upon the code. If it is a small piece of code or it's a large piece of code. So it depends on the code.

What about the implementation team?

We have a separate DevOps team for maintenance and other tasks.

What's my experience with pricing, setup cost, and licensing?

This is not open source. It's price-based, for example, premium-based.  

What other advice do I have?

Stability-wise, reliability-wise, and performance-wise, it is a good tool. 

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user