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it_user181050 - PeerSpot reviewer
Senior Software Automation Engineer with 501-1,000 employees
Vendor
Jan 13, 2015
Open source community with many plugins although stability for all but the most popular plugins needs to be improved.
Pros and Cons
  • "Do it! There's really no way you can lose."
  • "Polish for the user interface, stability of plugins beyond the very most commonly used ones."

What is most valuable?

Open source community with many plugins & flexibility as an automation platform.

How has it helped my organization?

Rather than send emails and tickets around we can hand out "buttons" to teams so they can do self-service for actions that used to involve manual effort from the Operations group.

What needs improvement?

Polish for the user interface, stability of plugins beyond the very most commonly used ones.

For how long have I used the solution?

Over seven years.

Buyer's Guide
Jenkins
June 2026
Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,417 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No, although in some scenarios memory use can bloat over time.

What do I think about the scalability of the solution?

Not directly, but because of our overcomplicated networking setup we had to spread over multiple Jenkins masters each with a set of nodes.

How are customer service and support?

Customer Service:

Open source version, but have occasionally asked a quick question in the IRC channel and sometimes get a clue or two.

Technical Support:

Open source version, but have occasionally asked a quick question in the IRC channel and sometimes get a clue or two.

Which solution did I use previously and why did I switch?

We started with Bamboo, but it wasn't flexible enough (at the time) to also be used for general automation (code deployments, application restarts, etc). Really we might have just expected too much of it.

How was the initial setup?

Easy. Drop in .war file, and restart the Tomcat server.

What about the implementation team?

In-house.

What was our ROI?

Hard to say. Although it was free, so infinite.

What's my experience with pricing, setup cost, and licensing?

Free. Takes some work hours of course, but those come back many fold in improved productivity through automation.

Which other solutions did I evaluate?

No, we picked a long time ago before there were a lot of alternative options on the market. The few others available were expensive. Jenkins (well, Hudson at the time) was free!

What other advice do I have?

Do it! There's really no way you can lose. Even if you decide Jenkins isn't for you then you only spent work hours that helped train your staff and create reusable scripts that can be applied in other tools just as well.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user7542 - PeerSpot reviewer
Director of Operations at a tech vendor with 51-200 employees
Vendor
Jul 9, 2013
Strong community of developers and contributors

Jenkins is also open source, in very active development, and has a strong community of developers and contributors. Because Jenkins is a fork of Hudson, the interface is similar, and much of the core code remains the same (although Hudson 3.0 has some significant changes). Without going too far into the debate (you can read more about it from the Jenkins team and the Hudson team), it comes down to what your dev environment looks like. If you’re in an Oracle-heavy company, Hudson may work best for you. If you’re not, consider Jenkins. Jenkins seems to have more active dev going on right now. Both solutions are integrated with Eclipse and are heavily Java oriented (although not to the exclusion of other technologies).

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Don Ingerson - PeerSpot reviewer
Don IngersonSr. QA Automation Engineer at a manufacturing company with 11-50 employees
Top 5LeaderboardReal User

Alex,
I have heard good things about Jenkins. Can you please list a couple of sites that would help someone learn more about Jenkins from the ground level?

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