We use Jenkins for integrated reporting. We have different projects that require coaching, gate configuration, and clone effects. We build packages, deploy, and upload-pack eights. We start at software changes and follow the process through to final testing and eventually launching.
Software Integration Engineer at Thales
Great price point, most popular automation in the world, with excellent task planning options.
Pros and Cons
- "Jenkins has excellent task planning features."
- "Jenkins is the most popular automation engine in the world."
- "Partition security for the workflow of projects is not yet an option."
- "It is not always easy to control the permissions for each user."
What is our primary use case?
What is most valuable?
Jenkins has excellent task planning features.
What needs improvement?
We have a variety of examples in our organization. We have security configurations that we would like to isolate across our platform. It is not always easy to control the permissions for each user. There are cases where I do not want everyone to have access to the technical aspect of a job or even that the job exists.
For how long have I used the solution?
I have been using Jenkins now for ten years.
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Jenkins
March 2026
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What do I think about the stability of the solution?
We have found Jenkins to be very stable.
What do I think about the scalability of the solution?
I believe Jenkins is scalable. We have over two hundred users. We have plans to increase this number.
How are customer service and support?
We have not used technical support. We just Google, from the internet. Most of the time we can solve it on our side.
How was the initial setup?
The initial set-up is easy for a single-link system. For more complicated systems it is not easy. As a product, Jenkins has been in the top five for more than five years, so that is not a problem.
What about the implementation team?
We did an in-house implementation. We have an incremental process for deployment. We also have a complete patent for official patent deployment. We have two patents, one for development and one for official relief. We have an integration team that is responsible for these patents.
What's my experience with pricing, setup cost, and licensing?
Jenkins has a free licensing program.
What other advice do I have?
Jenkins is the most popular automation engine in the world. There are other options, but fewer users. There are some other choices in the market but Jenkins is definitely number one. I would rate Jenkins an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Engeener at a consultancy with 51-200 employees
Effective open source design, stable, and helpful online support available
Pros and Cons
- "The most valuable feature of Jenkins is its open source."
- "There is a cost saving by using Jenkins because instead, we do not have to depend on the public cloud or any private cloud CI tools."
- "The disadvantage of Jenkins is writing Groovy scripts. There are other CI tools where you do not need to write this many scripts to manage and deploy."
- "The disadvantage of Jenkins is writing Groovy scripts."
What is our primary use case?
We're deploying our pipeline through CI/CD with both engines, most use it for CI purposes only. We are building our CAR files and deploying them in the endpoint cluster, such as Kubernetes as well as on-premise systems. We are using the management where I can write playbooks and deploy them. I call the playbook through the Jenkins Groovy script. We can do multiple instances, at a single time.
What is most valuable?
The most valuable feature of Jenkins is its open source.
What needs improvement?
The disadvantage of Jenkins is writing Groovy scripts. There are other CI tools where you do not need to write this many scripts to manage and deploy.
For how long have I used the solution?
I have been using Jenkins for approximately three years.
What do I think about the stability of the solution?
Jenkins is stable.
What do I think about the scalability of the solution?
The scalability is easy in Jenkins because we are using a master and worker node architecture.
We have many departments using this solution in my company, such as DevOps and Automation teams.
How are customer service and support?
The technical support was never used. We followed the standard documents. I never interacted with Jenkins technical because there is a wide user base online. Jenkins has been a long time in the market, we easily find help if needed. Similarly, how Python codes are molded and a lot of companies are using it. You can easily find a solution if you're stuck.
How was the initial setup?
Jenkins is easy to set up. The full deployment can take some time if there is a lot of data to be accessed. There are the data analysis files, and queries, and we need to update everything in the end systems, such as a center DB. This can take some time, approximately half an hour due to the large file size. The majority of things can be deployed within five to seven minutes.
What was our ROI?
There is a cost saving by using Jenkins because instead, we do not have to depend on the public cloud or any private cloud CI tools.
What's my experience with pricing, setup cost, and licensing?
We are using the free version of Jenkins. There are no costs or licensing.
What other advice do I have?
I advise others that want to try Jenkins to first test it locally and then they can integrate it with the cloud. Whoever wants to use the continuous integration tools, should first go with Jenkins and then, later on, they can try other market available tools.
I rate Jenkins a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Jenkins
March 2026
Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
Facilities And Administration at LTI - Larsen & Toubro Infotech
Offers an open-source version, is very mature and integrates well with other solutions
Pros and Cons
- "Jenkins is a very mature product."
- "Jenkins is a very mature product; it has got a lot of support as far as integrating Jenkins with other tools is concerned, with many plugins available in both open-source and commercial ecosystems, and it is easy to configure, easy to scale, and the initial setup is easy."
- "The enterprise version is less stable than the open-source version."
- "The enterprise version is less stable than the open-source version."
What is our primary use case?
Jenkins is basically used as a CI/CD tool, wherein you can integrate multiple tools that are part of your delivery pipeline. Jenkins is basically a controller for your delivery. For example, what happens, when it happens, and in what sequence it happens can be controlled by Jenkins.
What is most valuable?
Jenkins is a very mature product.
It has got a lot of support as far as integrating Jenkins with other tools is concerned.
There are a lot of plugins as well if you want to enable any feature or any automation as part of your delivery pipeline. There are a lot of plugins, actually, which are available both as part of an open-source as well as a commercial ecosystem.
It is easy to configure and easy to scale as well.
The initial setup is easy.
What needs improvement?
The enterprise version is less stable than the open-source version.
Security is one area that is lacking a bit. You need to have that extra work done when you are adopting Jenkins. There are some features here and there, however, if security overall can be improved, that would be really great.
For how long have I used the solution?
I've used the solution for more than ten years.
What do I think about the stability of the solution?
The solution is stable. It's reliable. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
It is scalable. Jenkins can be implemented in a master play mode. You can have multiple masters and you can have multiple notes on which you can execute your jobs, which makes it very scalable.
We have about 500 people using Jenkins.
How are customer service and support?
We've never contacted external support. We've only dealt with internal support. Internal support is very well educated in terms of supporting Jenkins and other tools of concern. I'm very satisfied.
Which solution did I use previously and why did I switch?
Jenkins was the first product I used. Apart from Jenkins, there are other tools I've used, like Bamboo. Then, specific to the cloud, we have other DevOps services, and other pipelines. I have used multiple options. Still, I'm kind of a Jenkins fan. I definitely recommend Jenkins over other tools.
How was the initial setup?
The initial setup is very easy. It's not overly complex or difficult. You can enable a Jenkins pipeline, I would say, and a day, or less than a day.
We have about ten staff members that can handle deployment and maintenance. There are managers, developers, and DevOps teams, and then there are SYSops, admins, and DBAs. All these factors are there.
What about the implementation team?
We handled the implementation ourselves, in-house. We didn't need any integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
One good thing about Jenkins is there are two flavors. One is open-source and the other is the commercial or the enterprise edition. The open-source version is pretty stable. For the security concern, you can add your own security-related intervention to make it that much more secure.
For the enterprise edition, you have a cloud-based which actually provides the commercial Jenkins version. Apart from security, they have come up with upgraded versions of Jenkins, for example, Jenkins Access Control and Jenkins Two-point Access Control. You can get added all kinds of features and the ease of implementing or managing your product. As I mentioned, Jenkins open-source is actually more stable and mature if you compare it to the enterprise version.
What other advice do I have?
The solution can be on-premises or in the cloud.
I'd recommend the solution to others.
I'd rate it ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at a financial services firm with 10,001+ employees
It's a scalable, open-source tool with multiple plugins that's easy to use and set up.
Pros and Cons
- "We can schedule anything with Jenkins, which is useful for deployment or anything that requires scheduling. It also has multiple plugins we can use for Maven, JUnit, etc."
- "Jenkins is a scalable, open-source tool with multiple plugins that is easy to use and set up, and we can integrate it with multiple technologies, whether a .NET application or anything else."
- "Jenkins could have better cloud functionality. Currently, we are using the existing legacy model, but we are moving toward the cloud, so it would be great if they could improve in that area. In the future, I would like more cloud features and related training materials, like a video tutorial."
- "Jenkins could have better cloud functionality. Currently, we are using the existing legacy model, but we are moving toward the cloud, so it would be great if they could improve in that area."
What is our primary use case?
We use Jenkins to trigger the URL and necessary files in a batch. Jenkins is integrated with Jira and Litmus. We'll put a URL into Jenkins and trigger it. We can schedule it to run overnight every day, week, month, etc.
Multiple teams are using Jenkins, and it's integrated with multiple Jira plugins. I believe around 250 people using it.
What is most valuable?
We can schedule anything with Jenkins, which is useful for deployment or anything that requires scheduling. It also has multiple plugins we can use for Maven, JUnit, etc.
What needs improvement?
Jenkins could have better cloud functionality. Currently, we are using the existing legacy model, but we are moving toward the cloud, so it would be great if they could improve in that area. In the future, I would like more cloud features and related training materials, like a video tutorial.
For how long have I used the solution?
I've been using Jenkins for one year, and I know about related automation tools like Selenium, Tosca, etc.
Which solution did I use previously and why did I switch?
Jenkins' main advantage over other solutions is multiple plugins and ease of setup. Open-source and secured versions are also available, so maybe that's why there are multiple processes. Other deployment tools cost more, and the setup is messy. These are some reasons management decided to use Jenkins instead of other solutions.
How was the initial setup?
The Jenkins setup is easy because it's open-source, and we can get a community edition. We don't need to do anything. We only need to install it and it's ready to use. The total deployment time depends on how long you have to code. In my case, it generally takes half an hour to one hour.
What other advice do I have?
I rate Jenkins eight out of 10. It's a scalable, open-source tool with multiple plugins. It's easy to use and set up. I don't rate it 10 because there is room for improvement in terms of the cloud and related capabilities.
If somebody wants to use Jenkins, they need to first consider the scope. What is the scope, and what tech are you using? Jenkins is easy to set up, and we can integrate it with multiple technologies, whether a .NET application or anything else. We can deploy the code and can run with that.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Engineer at a retailer with 10,001+ employees
Beneficial plugin integration, useful elastic management, and reliable
Pros and Cons
- "Jenkins can be used for elastic management, if you have any sensitive data or credentials you can use them across the environment. Additionally, the solution is easy to use and can be used across multiple use cases."
- "The most valuable features I have found are it can integrate other services as a plugin."
- "The solution could improve by having more advanced integrations."
- "The solution could improve by having more advanced integrations."
What is our primary use case?
There are many use cases for Jenkins. We have an AWS infrastructure in which we have created templates for the provisioning of the infrastructure, and for the infrastructure network appliance, we use Jenkins.
For the builds, we use Docker images, Maven, Gradle, and other builds. We send all the build environments to the Artifactory Servers running Jenkins.
For any deployments to the systems, such as any standalone machines, Kubernetes cluster, or Auto Scaling groups, we use the Jenkins.
If a Kubernetes cluster is ready and you want to have other external configurations we use Jenkins for all of the configuration setups.
Jenkins can be used to check vulnerabilities of any system or Docker images.
What is most valuable?
The most valuable features I have found are it can integrate other services as a plugin. For example, if you want to integrate GitHub, or third-party tools, such as Prisma scan, you can have them as plugins and you start using them.
Jenkins can be used for elastic management, if you have any sensitive data or credentials you can use them across the environment. Additionally, the solution is easy to use and can be used across multiple use cases.
What needs improvement?
The solution could improve by having more advanced integrations.
For how long have I used the solution?
I have been using Jenkins for approximately four years.
What do I think about the stability of the solution?
The solution is stable. However, if you have any network interruption or any server failure it will not be stable.
What do I think about the scalability of the solution?
I have used the stand-alone Jenkins systems and I have other slaves configured with different systems or Docker containers and it has been operating well.
The scalable depends on the environment, if you want to have scalability it is possible. However, if there was a specific option to scale Jenkins systems it would be great.
We have approximately 250 users using this solution.
How are customer service and technical support?
I have not used the technical support from Jenkins but I have used the online forums which have been helpful in answering questions.
Which solution did I use previously and why did I switch?
I have previously used GitLab and Azure DevOps tools. I have found them both to be more complicated than Jenkins and this is why I switched. I am more familiar with Jenkins and this is another factor of why I use it.
How was the initial setup?
The installation is straightforward. All you have to do is update your repository and then install it. There are certain configurations needed after the installation, such as providing the secret key, accessing the server, managing the user access for separate groups, for example, development, performance, and QA groups all need different access levels assigned. It does not take more than 10 minutes.
What about the implementation team?
We did the implementation ourselves. Additionally, we can create scripts to do the configurations, this reduces the time needed for us to do them individually.
I am a DevOps engineer and we configure or automate deployments, schedule deployments, and then giving access to certain teams, such as the QA teams. They login in the morning and then if they want any new deployments, they can get it done.
There is a development team to a certain environment, such as test environments, where they can test their code. They have a particular job and can do the deployments by themselves.
What's my experience with pricing, setup cost, and licensing?
Jenkins is a free open-source server.
What other advice do I have?
I would recommend this solution to others.
I rate Jenkins a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud & DevOps Engineer at Phoenix analytics
Seamless integration boosts developer collaboration and automation
Pros and Cons
- "I can install Jenkins for integration from multiple developers and automate application delivery, staging, and production environments."
- "I do not have any notes for improvement."
What is our primary use case?
I can install Jenkins for integration from multiple developers and automate application delivery, staging, and production environments.
What is most valuable?
Jenkins is very useful. I can install Jenkins for integration from multiple developers and automate application delivery, staging, and production environments. It's very easy.
What needs improvement?
I do not have any notes for improvement.
What do I think about the scalability of the solution?
The scalability of Jenkins is good.
How are customer service and support?
I never have had to contact their support team for any reason.
Which other solutions did I evaluate?
I also considered using CodeDeploy or Jenkins.
What other advice do I have?
I would give Jenkins a rating of nine on a scale from one to ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
it specialist at a tech services company with 10,001+ employees
Customizable plugins enhance integration for build and deployment automation
Pros and Cons
- "Also, the ability to customize these plugins is valuable. Its user-friendliness stands out, especially in its user interface which allows easy installation and configuration."
- "Jenkins could improve in areas related to Kubernetes and Docker container integration, like machine allocation of nodes and Marshaling integration improvements."
What is our primary use case?
We used Jenkins for integration purposes, primarily for integrating with version control systems like Git and build tools such as Maven. Later, there were plans to use it in Docker deployment for Docker containers.
I configured environments for non-production, production, and development in the pipeline.
I also used Jenkins for a Bluegreen deployment strategy, quality assurance with SonarQube, and artifact storage in JFrog Artifactory.
How has it helped my organization?
In our previous company, Jenkins was used for complete automation of build and deployment in a project. From part of automation and customization, I was involved in the project.
What is most valuable?
The most valuable feature of Jenkins is the plugins available. You name any tool, and there is a plugin available for it in Jenkins.
Also, the ability to customize these plugins is valuable. Its user-friendliness stands out, especially in its user interface which allows easy installation and configuration.
What needs improvement?
Jenkins could improve in areas related to Kubernetes and Docker container integration, like machine allocation of nodes and Marshaling integration improvements. Making these aspects more robust would be beneficial.
For how long have I used the solution?
I have been using Jenkins for around five years now.
What do I think about the stability of the solution?
Jenkins is stable. Any tool can have latency of a few seconds, but I would rate Jenkins four and a half out of five for its stability.
What do I think about the scalability of the solution?
Jenkins is not as scalable compared to container solutions like Docker or Kubernetes. While it can be configured at the server end, the other solutions offer more robust automation and scalability.
How are customer service and support?
My team handles technical support for Jenkins when necessary. However, since I moved into AI and machine learning projects, I haven't been closely involved with technical support issues.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Jenkins is very straightforward and not difficult.
What was our ROI?
By installing Jenkins in a master-slave environment, there is significant cost saving, making it a cost-effective tool compared to other CI tools.
What's my experience with pricing, setup cost, and licensing?
I do not have extensive knowledge on the pricing or licensing aspect as I used Jenkins for free at the local machine level. However, it is generally regarded as cost-effective.
What other advice do I have?
I would rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Tester at SMARTe Inc
Efficient for Pipelines, easy to deploy and reliable solution
Pros and Cons
- "Jenkins is very user-friendly."
- "Performance-wise. This needs to be improved. Not only performance-wise, some functionality or some features can be added to Jenkins."
What is our primary use case?
We're using Jenkins for projects. We just need to run Jenkins pipelines and stuff.
We use iPlus for web application testing automation. Multiple people can work on the same piece of code. Once we push the code to the Git repositories, by default, we need to check if it's working and if the code passes the tests.
If any tests fail, we need to verify the logs in Jenkins. So, those are the main things we do with Jenkins.
What is most valuable?
Pipelines are the most valuable feature. We mostly work on pipelines; it's only because we have to verify the nightly build sign to see whether it is correctly done or not. So, for that kind of function, we usually work on the technical side.
What needs improvement?
Performance-wise. This needs to be improved. Not only performance-wise, some functionality or some features can be added to Jenkins.
Suppose we used to get a notification for part or field test cases. So that can also be improved on the technical side. We can get a notification through email or Slack channel or Teams channel. So that kind of notification also, they can also be improved on the technical side.
For how long have I used the solution?
I have been using Jenkins for six to eight months.
What do I think about the stability of the solution?
I would rate the stability a ten out of ten. I didn't face any crashes. It is hundred percent stable.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten. We have multiple vendors, so we care. We are also one of the vendors for this project.
So in our project, we are using almost 20 to 25 members using Jenkins.
How was the initial setup?
I would rate my experience with the initial setup a nine out of ten, where one is difficult, and ten is easy.
Jenkins is very user-friendly.
The time taken for deployment depends on the performance of the engine. Sometimes, it may be slow. Usually, we won't face a performance issue. So, within a fraction of a second or within a fraction of a minute, the deployment can be done.
The deployment depends upon the code. If it is a small piece of code or it's a large piece of code. So it depends on the code.
What about the implementation team?
We have a separate DevOps team for maintenance and other tasks.
What's my experience with pricing, setup cost, and licensing?
This is not open source. It's price-based, for example, premium-based.
What other advice do I have?
Stability-wise, reliability-wise, and performance-wise, it is a good tool.
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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