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Yantao Zhao - PeerSpot reviewer
Software Integration Engineer at a tech vendor with 10,001+ employees
Real User
Top 5Leaderboard
Aug 22, 2022
Great price point, most popular automation in the world, with excellent task planning options.
Pros and Cons
  • "Jenkins has excellent task planning features."
  • "Partition security for the workflow of projects is not yet an option."

What is our primary use case?

We use Jenkins for integrated reporting. We have different projects that require coaching, gate configuration, and clone effects. We build packages, deploy, and upload-pack eights. We start at software changes and follow the process through to final testing and eventually launching. 

What is most valuable?

Jenkins has excellent task planning features. 

What needs improvement?

We have a variety of examples in our organization.  We have security configurations that we would like to isolate across our platform. It is not always easy to control the permissions for each user. There are cases where I do not want everyone to have access to the technical aspect of a job or even that the job exists.

For how long have I used the solution?

I have been using Jenkins now for ten years.

Buyer's Guide
Jenkins
December 2025
Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,889 professionals have used our research since 2012.

What do I think about the stability of the solution?

We have found Jenkins to be very stable.

What do I think about the scalability of the solution?

I believe Jenkins is scalable. We have over two hundred users. We have plans to increase this number.

How are customer service and support?

We have not used technical support. We just Google, from the internet. Most of the time we can solve it on our side.

How was the initial setup?

The initial set-up is easy for a single-link system. For more complicated systems it is not easy. As a product, Jenkins has been in the top five for more than five years, so that is not a problem.  

What about the implementation team?

We did an in-house implementation. We have an incremental process for deployment. We also have a complete patent for official patent deployment. We have two patents, one for development and one for official relief. We have an integration team that is responsible for these patents.

What's my experience with pricing, setup cost, and licensing?

Jenkins has a free licensing program.

What other advice do I have?

Jenkins is the most popular automation engine in the world. There are other options, but fewer users. There are some other choices in the market but Jenkins is definitely number one. I would rate Jenkins an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Devi Vara Prasad Dommeti - PeerSpot reviewer
Senior Engeener at a consultancy with 51-200 employees
Real User
Jul 23, 2022
Effective open source design, stable, and helpful online support available
Pros and Cons
  • "The most valuable feature of Jenkins is its open source."
  • "The disadvantage of Jenkins is writing Groovy scripts. There are other CI tools where you do not need to write this many scripts to manage and deploy."

What is our primary use case?

We're deploying our pipeline through CI/CD with both engines, most use it for CI purposes only. We are building our CAR files and deploying them in the endpoint cluster, such as Kubernetes as well as on-premise systems. We are using the management where I can write playbooks and deploy them. I call the playbook through the Jenkins Groovy script. We can do multiple instances, at a single time. 

What is most valuable?

The most valuable feature of Jenkins is its open source.

What needs improvement?

The disadvantage of Jenkins is writing Groovy scripts. There are other CI tools where you do not need to write this many scripts to manage and deploy.

For how long have I used the solution?

I have been using Jenkins for approximately three years.

What do I think about the stability of the solution?

Jenkins is stable.

What do I think about the scalability of the solution?

The scalability is easy in Jenkins because we are using a master and worker node architecture.

We have many departments using this solution in my company, such as DevOps and Automation teams. 

How are customer service and support?

The technical support was never used. We followed the standard documents. I never interacted with Jenkins technical because there is a wide user base online. Jenkins has been a long time in the market, we easily find help if needed. Similarly, how Python codes are molded and a lot of companies are using it. You can easily find a solution if you're stuck.

How was the initial setup?

Jenkins is easy to set up. The full deployment can take some time if there is a lot of data to be accessed. There are the data analysis files, and queries, and we need to update everything in the end systems, such as a center DB. This can take some time, approximately half an hour due to the large file size. The majority of things can be deployed within five to seven minutes.

What was our ROI?

There is a cost saving by using Jenkins because instead, we do not have to depend on the public cloud or any private cloud CI tools.

What's my experience with pricing, setup cost, and licensing?

We are using the free version of Jenkins. There are no costs or licensing.

What other advice do I have?

I advise others that want to try Jenkins to first test it locally and then they can integrate it with the cloud. Whoever wants to use the continuous integration tools, should first go with Jenkins and then, later on, they can try other market available tools.

I rate Jenkins a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Jenkins
December 2025
Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,889 professionals have used our research since 2012.
Senior Team Lead at a computer software company with 5,001-10,000 employees
Real User
Jul 12, 2022
Simple setup, high availability, and scalable
Pros and Cons
  • "The most valuable features of Jenkins are creating builds, and connecting them with Sonar for Sonar analysis. Additionally, we connect it with other vulnerability tools, such as WhiteSource which is useful."
  • "Jenkins could improve the integration with other platforms."

What is our primary use case?

We use Jenkins for management purposes.

What is most valuable?

The most valuable features of Jenkins are creating builds, and connecting them with Sonar for Sonar analysis. Additionally, we connect it with other vulnerability tools, such as WhiteSource which is useful.

What needs improvement?

Jenkins could improve the integration with other platforms.

For how long have I used the solution?

I have been using Jenkins for approximately two years.

What do I think about the stability of the solution?

Jenkins is stable.

What do I think about the scalability of the solution?

I have found Jenkins to be scalable.

We have different teams within our company using this solution with different types of setups. We have approximately 25 users using the solution.

How are customer service and support?

I have not contacted the support from Jenkins.

How was the initial setup?

The initial implementation of Jenkins is simple.

What about the implementation team?

The installation of Jenkins is done by our team.

What other advice do I have?

I would recommend this solution to others.

I rate Jenkins an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kangkan Goswami - PeerSpot reviewer
Advisor Solution Architect at a tech services company with 10,001+ employees
Real User
Top 20
Apr 28, 2022
Has an evolving ecosystem and helps you to be agnostic to cloud providers
Pros and Cons
  • "The simplicity of Jenkins and the evolving ecosystem of Jenkins are most valuable. Today, you do not have to write a pipeline from scratch. The library functionality of Jenkins helps you to bring all those in ready-made, and you also get the best practices for them. That is a great feature of Jenkins, and that is why it is being used significantly."
  • "I would like to have an integrated dashboard on top of it and a better UX to look at. The dashboard could be better in terms of integration with other tools. We should be able to have a single pane of glass across all the tools that we use where Jenkins is the pipeline. This can be a very good upgrade to it."

What is most valuable?

The simplicity of Jenkins and the evolving ecosystem of Jenkins are most valuable. Today, you do not have to write a pipeline from scratch. The library functionality of Jenkins helps you to bring all those in ready-made, and you also get the best practices for them. That is a great feature of Jenkins, and that is why it is being used significantly.

Jenkins also helps you to be agnostic to cloud providers.

What needs improvement?

I would like to have an integrated dashboard on top of it and a better UX to look at. The dashboard could be better in terms of integration with other tools. We should be able to have a single pane of glass across all the tools that we use where Jenkins is the pipeline. This can be a very good upgrade to it.

For how long have I used the solution?

I have been using this solution for about 10 years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is highly scalable, and it can scale into different models.

In terms of its customers, I have worked with very big enterprises to small companies with about 100 people.

How are customer service and support?

Jenkins is an open-source initiative. So, the support is more community-based. The community is great. I do not remember asking for help often because it is quite stable, but for any extensibility that can be built on it, the community is great. You can find lots of resources and helpful people.

How was the initial setup?

It is definitely not complex. It might not be very easy for a newcomer, but it is in the easy to medium range to get started with.

What other advice do I have?

As people are using it, they should come to the community and provide their input so that the community can grow better.

I would rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Sherief Shawky - PeerSpot reviewer
Software Development Manager at a tech services company with 51-200 employees
Real User
Apr 9, 2022
Open-source with a short learning curve but cloud repositories can't trigger on-prem Jenkins systems
Pros and Cons
  • "It has a lot of community posts and support."
  • "There is no way for the cloud repositories to trigger Jenkins."

What is our primary use case?

We use the solution for the whole automation cycle for the deployments. We are using Jenkins and pipelines for once commits or push commits on Bitbucket or directories. Jenkins is listening for those changes and is applying (or triggered by) the repository changes to deploy and run the test cases, automate test cases, and deploy them on servers for the deployment, testing, or production.

What is most valuable?

It's open-source and free to use.

The learning curve for Jenkins is not a big deal. It has a lot of community posts and support. 

The initial setup is simple. 

We have found the solution to be stable.

It is my understanding that the solution can scale. 

What needs improvement?

Jenkins is on-premise (on our infrastructure) and Bitbucket or Azure directories are on the cloud. Therefore, triggering from the repositories to the on-premise, Jenkins is not applicable. We are trying to reach them now, and we are currently using a plan or a process to listen to the repositories every once in a while to know if there are no new changes applied. It triggers the automation for the deployment and the running test cases, and therefore it may take two minutes or three minutes to have the deployment done after the latest commit. This is due to the fact that we are using on-premise Jenkins for on-premise deployment, yet have the repositories on the cloud. There is no way for the cloud repositories to trigger Jenkins. We are trying to research now how to have the Jenkins over a public IP, so the repositories can trigger it.

For how long have I used the solution?

We have been dealing with Jenkins for around three years now.

What do I think about the stability of the solution?

The product is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

Although it is my understanding the solution can scale, we don't have much information about scalability for the Jenkins. We didn't investigate scaling yet.

How are customer service and support?

We tend to search for solutions online. I've never reached out to technical support. I rely more on the community. 

How was the initial setup?

It's pretty straightforward to set up the product. The DevOps team just took around two weeks or three weeks for the first deployment, for automation for the first deployment using Jenkins. It fulfilled our requirements. DevOps is not a target by itself, DevOps is an operation to remove any pain areas, or time-consuming tasks, or to automate it to have it in seconds. It fulfills our requirements.

What's my experience with pricing, setup cost, and licensing?

The product is open-source.

What other advice do I have?

For the development environment, we are using the on-premise infrastructure. For some customers we are also using on-premise; for other customers, we are using the cloud.

We have branches in Egypt and branches in Dubai that are using Jenkins for the whole automation process and we're really enjoying using it.

I would recommend the solution to others.

I'd give it a rating of seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sanjeeb Pandey - PeerSpot reviewer
DevOps Architect at a tech vendor with 10,001+ employees
Real User
Top 20
Feb 17, 2022
Plenty of plugins, lightweight installation, and effective third-part tool integration
Pros and Cons
  • "We are using the open-source version and there is a lot of plugins and features that are available and it works on agents for free. In other solutions, it will cost extra to use them with the agent."
  • "The UI of Jenkins could improve."

What is our primary use case?

We use Jenkins for building our applications, deploying our applications, and some automation tasks.

What is most valuable?

We are using the open-source version and there is a lot of plugins and features that are available and it works on agents for free. In other solutions, it will cost extra to use them with the agent.

What needs improvement?

The UI of Jenkins could improve.

For how long have I used the solution?

I have been using Jenkins for approximately six years.

What do I think about the stability of the solution?

Jenkins is stable. It provides all the required features for stability, such as backups.

What do I think about the scalability of the solution?

Jenkins is scalable because it is open source and it integrates with other third-party vendor tools which are currently in the market, such as Microsoft Azure or Amazon AWS. It gets very well integrated with all the new tools, it doesn't remain isolated.

We have multiple projects that are using this solution and each project has multiple users. In one project we could have 50 users or in another 10 users are using it.

How are customer service and support?

We didn't face any issues to escalate to Jenkins for technical help.

Which solution did I use previously and why did I switch?

We have previously used Bamboo. I use both Jenkins and Bamboo per our project requirements. Jenkins is more suitable for commercial projects and is more scalable and flexible as compared to other tools because its core focus is on integrating and updating automatically.

How was the initial setup?

The initial setup of Jenkins was straightforward. It's very lightweight and it only requires Java on your system as a requirement.

What about the implementation team?

We did the implementation of the solution ourselves with our team.

What's my experience with pricing, setup cost, and licensing?

We are using the free version of Jenkins. There is not a license required to use the solution because it is open-source.

What other advice do I have?

My advice to others is to explore Jenkins well and it is integrated with the scripting site. Teams should explore the scripting part of the Jenkins because everybody's nowadays is writing pipeline as a code for automating their operations. They should try to utilize the new feature provided to them, such as pipeline as a code. 

It does not matter what solution they are using, such as Microsoft Azure DevOps or Amazon AWS DevOps, Jenkins will integrate with other solutions. They should try and use Jenkins even if they're using some other tool.

I rate Jenkins an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1727238 - PeerSpot reviewer
Software Engineer at a financial services firm with 10,001+ employees
Real User
Dec 8, 2021
Robust and secure tool for deployment
Pros and Cons
  • "Very easy to understand for newcomers."
  • "UI is quite outdated."

What is our primary use case?

My primary use case is as a CI pipeline in order to deploy onto the GCP. This allows us to push any changes into the master brand.

How has it helped my organization?

The major benefit of using Jenkins is that it's a very secure way of deploying something to the cloud. It has also improved the drawbacks of manual deployments by making them more robust and secure, and it helps the user avoid mistakes because all the checks are there in one script which can be used every time.

What is most valuable?

The most valuable feature of Jenkins is the logs it provides - these are very helpful in understanding error conditions so we can see where the problem lies and go in and check it. Another useful feature is the GUI, which estimates how long a particular model will need to be executed. It's also very easy to understand for newcomers. 

What needs improvement?

One area for improvement would be the UI, which currently looks quite outdated and requires the user to go through too many steps. In the next release, I would like to have the ability to use the command prompt to navigate between repositories and to enable features.

What do I think about the stability of the solution?

There are some minor bugs with this solution, but overall the stability is ok.

What do I think about the scalability of the solution?

Jenkins is very scalable.

How was the initial setup?

The initial deployment is easy if you are familiar with script creation - a person who is unfamiliar with this might have difficulties with setup. It can be set up by a single person in four to five hours.

What other advice do I have?

I would rate this solution as eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DevOps engineer at a financial services firm with 10,001+ employees
Real User
Nov 13, 2021
A very powerful integration tool that runs automatically
Pros and Cons
  • "This is a great integration tool and very powerful."
  • "A more user-friendly UI for creating pipelines would be helpful."

What is our primary use case?

Our main use cases are for restarting applications and monitoring system health. We instal the solution for companies and once it's up and running, we do all the health checks. We are customers of Jenkins and I'm a DevOps engineer. 

How has it helped my organization?

Jenkins has helped us to become more efficient and saves us a lot of time.

What is most valuable?

The solution is an integration tool and that is its value; we are able to integrate a lot of tools, whether it's Nexus for building automation, for plugins or repositories. This is what makes it a powerful tool. The most beneficial thing is being able to do everything with just one click, which was not possible previously when any changes needed to be carried out manually. Jenkins enables you to log in to multiple servers and it runs automatically on all your servers. 

What needs improvement?

I'd like to see some more features for scriptwriting and a more user-friendly UI for creating pipelines.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

We haven't had any problems with stability, even when we're running multiple builds. We use the product on a daily basis and although it doesn't require maintenance, there are some regular activities carried out by Jenkins every few months. 

What do I think about the scalability of the solution?

If you're deploying on-premise, then scalability requires introducing new nodes and deploying application instances on two servers. We have multiple teams and they all have access to Jenkins so we currently have around 60 to 70 users.

How are customer service and support?

We haven't had any problems with customer support. 

How was the initial setup?

Our implementation process depends on what type of deployment is needed. If it's a very small chain and the deployment process is not complex, steps will be limited. If it's a larger implementation, more steps are involved and it becomes more complex. When needed, we have a networks team and a database team. For a small build, deployment can take 15 minutes. For a more complex build that has a lot of changes, it can take several hours.

What other advice do I have?

It's important to know your requirements before implementing Jenkins. It's a good tool for integration and automation in an organization.

I rate the solution eight out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user