We use Jenkins in CI/CD pipelines.
Integrates with multiple tools like Bitbucket and makes life easier
Pros and Cons
- "Jenkins integrates with multiple tools like Bitbucket and makes life easier. We don't have to write a lot of code since a lot of libraries are available."
- "The product should provide more visualization as to how many pipelines are performing and how many builds are happening. It should also integrate with Kubernetes and OpenShift."
What is our primary use case?
What is most valuable?
Jenkins integrates with multiple tools like Bitbucket and makes life easier. We don't have to write a lot of code since a lot of libraries are available.
What needs improvement?
The product should provide more visualization as to how many pipelines are performing and how many builds are happening. It should also integrate with Kubernetes and OpenShift.
For how long have I used the solution?
I have been working with the solution for one and a half years.
Buyer's Guide
Jenkins
September 2025

Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,349 professionals have used our research since 2012.
What do I think about the stability of the solution?
I would rate the product a nine out of ten.
What do I think about the scalability of the solution?
Jenkins is pretty scalable and I would rate it an eight out of ten. My company has more than 100 users for it. We use the tool every day.
How are customer service and support?
We report to our infrastructure team about the plugin issues.
Which solution did I use previously and why did I switch?
We wrote our own custom scripts before Jenkins.
How was the initial setup?
The tool requires maintenance whenever upgrades are available.
What's my experience with pricing, setup cost, and licensing?
We use the tool's open-source version which is free. There is an enterprise version which is expensive but comes with better support.
What other advice do I have?
I would rate Jenkins a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Software Engineer at Aviso AI
A good web development solution that lacks in mobile development functionality
Pros and Cons
- "We really appreciate that this solution is plug and play. When coding in the version control system, this product completes the build process automatically."
- "We would like to see the addition of mobile simulators support to this solution, as part of its open-source offering. We currently have to carry out manual testing for these platforms."
What is our primary use case?
We use this solution to build, test, and then deploy new software to the FTP server.
How has it helped my organization?
This solution has improved our organization with how much time it saves when coding.
What is most valuable?
We really appreciate that this solution is plug and play. When coding in the version control system, this product completes the build process automatically.
What needs improvement?
We would like to see the addition of mobile simulators support to this solution, as part of its open-source offering. We currently have to carry out manual testing for these platforms.
For how long have I used the solution?
We have worked with this solution for around four years.
What do I think about the stability of the solution?
We have found the stability of this solution to be good.
What do I think about the scalability of the solution?
Due to the lack of mobile simulators, we have not scaled this solution.
How are customer service and support?
We have not had to contact the technical support team; the official documentation provided has resolved any issues we came across.
How was the initial setup?
We found the initial setup of this solution to be okay. The setup isn't complicated, but there is some step by step documentation provided that will need to be read and followed during the process.
The deployment of the product took one or two days initially, and only took one person to action.
What about the implementation team?
We carried out implementation and deployment of this product using our in-house team.
What's my experience with pricing, setup cost, and licensing?
This is an open-source solution for the basic features. However, if an organization wishes to include specific functionality, outside of the basic package, there are extra costs involved.
Which other solutions did I evaluate?
We previously trialed an AWS-based product. However, it was complex to use and conflicted with some of our existing software.
What other advice do I have?
We highly recommend this solution for web development. However, for mobile development, it may be better for organizations to consider other options.
I would rate this solution a five out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Jenkins
September 2025

Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,349 professionals have used our research since 2012.
Developer Senior Genexus 16 Analyst at Migrate Brasil
An open source automation server that helps you build anything
Pros and Cons
- "I love Jenkins. I like that you work on anything, and you make anything. Jenkins is very important for my team. I am satisfied with the product."
- "Jenkins can be improved, but it's difficult for me to explain. The initial setup could be more straightforward. If you connect Jenkins with bookings and lockouts, it can be challenging."
What is our primary use case?
We use Jenkins for deploying with GenX and work on the pipeline too. We engage in many activities using both Jenkins and GenX.
What is most valuable?
I love Jenkins. I like that you work on anything, and you make anything. Jenkins is very important for my team. I am satisfied with the product.
What needs improvement?
Jenkins can be improved, but it's difficult for me to explain. The initial setup could be more straightforward. If you connect Jenkins with bookings and lockouts, it can be challenging.
For how long have I used the solution?
I have been using Jenkins for three years.
What do I think about the stability of the solution?
Jenkins is a stable product.
What do I think about the scalability of the solution?
Jenkins is a scalable solution. We have ten people using this product right now.
How are customer service and support?
Technical support was very good.
On a scale from one to five, I would give technical support a five.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup depends on the project and related activities.
What about the implementation team?
I have implemented this solution myself, and I have also used a consultant on other occasions.
What's my experience with pricing, setup cost, and licensing?
Jenkins is not expensive and reasonably priced.
What other advice do I have?
I would recommend Jenkins to potential users. You can use Jenkins with other products and make anything you like.
On a scale from one to ten, I would give Jenkins a ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Staff Engineer - Product and Platform Engineering at Altimetrik (Deployed at FORD)
Great open-based framework, but the integration support and reporting could be better
Pros and Cons
- "Jenkins's open-based framework is very valuable."
- "It can be improved by including automated mobile reporting integrations."
What is our primary use case?
We use this solution in conjunction with Java which is installed. We have to give it the main part, our desk framework and the GI repository. The solution automatically takes the code from the GI repository and automatically executes it as a face task. It could be done at a set time for minutes, hours, and any day of the week. For example, if we want to get it right every day, it has to be set automatically to take the quote.
What is most valuable?
Jenkins's open-based framework is very valuable. Most of the time, we go open-based and use any test automation, not only for the automation framework but for the developers. They will trigger the jobs also using Jenkins with blue ocean, but there is a cost, and anything you need can be related to Java. For example, if you want to build your application and deploy it, Jenkins takes one day compared with CA or other circles, and in addition, the bamboo Jenkins is a popular solution.
What needs improvement?
The solutions integrations support and reporting could be improved. Currently, Jenkins provides the features automatically. However, if we can trigger the job from our mobile, that would be great. We have done it once, but the next time we tried, it did not work. For example, when I was in India, I tried to execute our Jenkins job but could not. However, when I put the privacy on my data and phone, I connected to the VPN, and it automatically triggered.
For how long have I used the solution?
We have been using this solution as users for over six years and are currently using version 2.23.1.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. We can also add users for the particular solution, but that does not apply to the free version. We use the enterprise edition. Enterprise edition means it creates the domain for automation. Public members, can't access this edition, so if you're adding users for your members or groups, you have to go for the land visitation and the maintenance.
In my organization, over 50 users use this solution, specifically developers and QA leads. Not everyone has access to Jenkins because of the use of only one username and password. For example, if I'm developing scripts, my team members also develop them, and we push into the solution. But for Jenkins, it's only one access.
How are customer service and support?
We do not have any experience with customer service and support.
How was the initial setup?
The initial setup is easy. If you follow the documentation, it only takes a maximum of 20 minutes.
Which other solutions did I evaluate?
We chose this solution because the deployment was right. We have to go further when it comes to the interface edition. Also, it's less when you are competitive with the travel CVA and the bamboo, and we will find the resources using Jenkins easily when it comes to the market level. So that's why we preferred Jenkins.
What other advice do I have?
I rate this solution a seven out of ten. My advice is to go for the proof of concept. Go with the open source and follow this solution because it works. If you get a paid version, you'll have a trial version for some days. If it suits your requirements, then you can purchase it. Otherwise, if you purchase it and it does not meet your needs, then it's a waste of money. See how you can model the integrations, the automation, and the frameworks and then go further into the interface solution.
The solution is good but it can be improved by including automated mobile reporting integrations.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Director - Quality Engineering at mobileum
Easy to use and has a lot of integrations
Pros and Cons
- "Jenkins is very easy to use."
- "I would like to see even more integrations included in the next release."
What is our primary use case?
We use Jenkins to build and deploy our software.
What is most valuable?
Jenkins is very easy to use. It has a lot of integrations.
What needs improvement?
I would like to see more integrations included in the next release.
For how long have I used the solution?
I have been using Jenkins for two years.
What do I think about the stability of the solution?
Jenkins is a stable solution.
What do I think about the scalability of the solution?
Currently, we have 100 users working with Jenkins. We haven't had the need to scale the solution. We are satisfied with what we have.
How are customer service and support?
There hasn't been a need to contact technical support.
Which solution did I use previously and why did I switch?
Prior to using Jenkins, we were using Maven. We decided to switch because of the cloud enablement and the continuous integration.
How was the initial setup?
The initial setup of Jenkins is easy.
What about the implementation team?
We used an outside provider to install Jenkins.
What other advice do I have?
I would recommend Jenkins to anyone thinking of implementing it into their organization.
Overall, I would rate Jenkins a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Integration Engineer at Thales
Great price point, most popular automation in the world, with excellent task planning options.
Pros and Cons
- "Jenkins has excellent task planning features."
- "Partition security for the workflow of projects is not yet an option."
What is our primary use case?
We use Jenkins for integrated reporting. We have different projects that require coaching, gate configuration, and clone effects. We build packages, deploy, and upload-pack eights. We start at software changes and follow the process through to final testing and eventually launching.
What is most valuable?
Jenkins has excellent task planning features.
What needs improvement?
We have a variety of examples in our organization. We have security configurations that we would like to isolate across our platform. It is not always easy to control the permissions for each user. There are cases where I do not want everyone to have access to the technical aspect of a job or even that the job exists.
For how long have I used the solution?
I have been using Jenkins now for ten years.
What do I think about the stability of the solution?
We have found Jenkins to be very stable.
What do I think about the scalability of the solution?
I believe Jenkins is scalable. We have over two hundred users. We have plans to increase this number.
How are customer service and support?
We have not used technical support. We just Google, from the internet. Most of the time we can solve it on our side.
How was the initial setup?
The initial set-up is easy for a single-link system. For more complicated systems it is not easy. As a product, Jenkins has been in the top five for more than five years, so that is not a problem.
What about the implementation team?
We did an in-house implementation. We have an incremental process for deployment. We also have a complete patent for official patent deployment. We have two patents, one for development and one for official relief. We have an integration team that is responsible for these patents.
What's my experience with pricing, setup cost, and licensing?
Jenkins has a free licensing program.
What other advice do I have?
Jenkins is the most popular automation engine in the world. There are other options, but fewer users. There are some other choices in the market but Jenkins is definitely number one. I would rate Jenkins an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Team Lead at Peristent Systems
Simple setup, high availability, and scalable
Pros and Cons
- "The most valuable features of Jenkins are creating builds, and connecting them with Sonar for Sonar analysis. Additionally, we connect it with other vulnerability tools, such as WhiteSource which is useful."
- "Jenkins could improve the integration with other platforms."
What is our primary use case?
We use Jenkins for management purposes.
What is most valuable?
The most valuable features of Jenkins are creating builds, and connecting them with Sonar for Sonar analysis. Additionally, we connect it with other vulnerability tools, such as WhiteSource which is useful.
What needs improvement?
Jenkins could improve the integration with other platforms.
For how long have I used the solution?
I have been using Jenkins for approximately two years.
What do I think about the stability of the solution?
Jenkins is stable.
What do I think about the scalability of the solution?
I have found Jenkins to be scalable.
We have different teams within our company using this solution with different types of setups. We have approximately 25 users using the solution.
How are customer service and support?
I have not contacted the support from Jenkins.
How was the initial setup?
The initial implementation of Jenkins is simple.
What about the implementation team?
The installation of Jenkins is done by our team.
What other advice do I have?
I would recommend this solution to others.
I rate Jenkins an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Advisor Solution Architect at a tech services company with 10,001+ employees
Has an evolving ecosystem and helps you to be agnostic to cloud providers
Pros and Cons
- "The simplicity of Jenkins and the evolving ecosystem of Jenkins are most valuable. Today, you do not have to write a pipeline from scratch. The library functionality of Jenkins helps you to bring all those in ready-made, and you also get the best practices for them. That is a great feature of Jenkins, and that is why it is being used significantly."
- "I would like to have an integrated dashboard on top of it and a better UX to look at. The dashboard could be better in terms of integration with other tools. We should be able to have a single pane of glass across all the tools that we use where Jenkins is the pipeline. This can be a very good upgrade to it."
What is most valuable?
The simplicity of Jenkins and the evolving ecosystem of Jenkins are most valuable. Today, you do not have to write a pipeline from scratch. The library functionality of Jenkins helps you to bring all those in ready-made, and you also get the best practices for them. That is a great feature of Jenkins, and that is why it is being used significantly.
Jenkins also helps you to be agnostic to cloud providers.
What needs improvement?
I would like to have an integrated dashboard on top of it and a better UX to look at. The dashboard could be better in terms of integration with other tools. We should be able to have a single pane of glass across all the tools that we use where Jenkins is the pipeline. This can be a very good upgrade to it.
For how long have I used the solution?
I have been using this solution for about 10 years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is highly scalable, and it can scale into different models.
In terms of its customers, I have worked with very big enterprises to small companies with about 100 people.
How are customer service and support?
Jenkins is an open-source initiative. So, the support is more community-based. The community is great. I do not remember asking for help often because it is quite stable, but for any extensibility that can be built on it, the community is great. You can find lots of resources and helpful people.
How was the initial setup?
It is definitely not complex. It might not be very easy for a newcomer, but it is in the easy to medium range to get started with.
What other advice do I have?
As people are using it, they should come to the community and provide their input so that the community can grow better.
I would rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Buyer's Guide
Download our free Jenkins Report and get advice and tips from experienced pros
sharing their opinions.
Updated: September 2025
Product Categories
Build AutomationPopular Comparisons
GitLab
VMware Tanzu Platform
Tekton
GitHub Actions
Harness
Bamboo
TeamCity
AWS CodePipeline
Chef
CircleCI
Bazel
GoCD
CloudBees
Digital.ai Release
Buyer's Guide
Download our free Jenkins Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What are the differences among Jenkins, Urbancode build and ElectricAccelerator?
- How does Tekton compare with Jenkins?
- What are the differences among Jenkins, Urbancode build and ElectricAccelerator?
- When evaluating Build Automation, what aspect do you think is the most important to look for?
- Should project automation software be integrated with cloud-based tools?
- Is there a need for workflow automation?
- What is the Robotic Process Automation (RPA) life cycle?
- What is Automation as a Service (AaaS)?
- Why is Build Automation important for companies?