JD Edwards EnterpriseOne Reviews

I do a lot of research for our customers, the aim being to provide them with a great solution for their environment. I don't focus on one company or on one product. It's important to figure out which system will actually provide the best return on investment for the business and the industry. I'm a customer and reseller of JD Edwards and my position in the company is COA. Our company also has a partnership with Oracle and with Microsoft. 

I like the fact that the solution is very customizable according to business needs and adaptive throughout your business processes. It's not very rigid but they've also got all IRFS standards in line for whenever something changes, and you can just apply that to your accounting standards. The strength of the product is that it provides an audit trail regarding what has happened and who was responsible. It's also a very easy to use solution. Already for many years, on the manufacturing side, the orchestrator and the robotics were already in place. It was already embedded as part of the process and their functionality was really good.

I think they could maybe expand the financial side. It's not complex but they could perhaps bring in things like the IMS. Aside from that, I think the manufacturing is really good. I think it's one of the best of all the ERPs, they have very good manufacturing.

It's difficult to pinpoint additional features to include because everything depends on your company and the industries and clients you work with because normally what JD Edwards does is follow the needs of the client and industry standard specifics. They constantly make small improvements and implement innovations. That said, I would like to see more use cases so new customers can see references from existing customer experiences in different industries. 

I've been working with this solution since 1991. 

We generally get support from our internal consultants who gained experience years ago from clients and consultants who communicated regularly. That's generally how issues are resolved and the consultants on the technical side probably resolve servicing questions and the like. I think the consultants within JD Edwards EnterpriseOne are very self-sufficient.

The initial setup is not complex. If you just follow the instructions then the set up is fine. You just need to grasp the terminology that they're using and the structures of the data and the cloud, and follow what they tell you to do and you'll be fine. You don't really need to be a rocket scientist, there's a logic that you need to apply.

In around 2007, JD Edwards went through a dip and most customers moved to other solutions. Here in South Arica, most government institutions and other clients actually started buying SAP. The company then started doing quite a bit of research and made drastic improvements. Today there are few ERP systems that can actually compete with JD Edwards EnterpriseOne.

For a long time already, it's been possible to run the solution on any mobile app. I like the fact that there is competition because you need different ERP's that work in certain sectors or certain industries and don't always try to cover everything. For example, there are certain ERP's which are very strong in financial institutions.

I would rate this solution a 10 out of 10. 

I like JD Edwards as I was in on the ground floor with it. I learned it from the bottom up, so I think it's easy to use. I know how to navigate around it and to find everything I need, as opposed to having to go outside the system and the way we've set it up in our company.

If you're honest about it, users are never 100% happy. They always think, "oh, this was better than that," but it's hard to come up with one single thing or a couple of small things.

We've done customizations within JD Edwards that aren't part of the out-of-the-box solution. This is one area that could be improved -- the features that can be changed to fit your own organization.

We went live with JD Edwards about nine years ago in March of 2007.

I don't recall having any issues with deployment. As far as I can remember, it deployed without issues.

As far as stability goes, there's been the occasional downtime, but not anything that we haven't been able to handle beyond our scheduled outages, and those usually run fairly consistently.

About a year ago, we did an upgrade where we brought on two new facilities, so we had two existing plant locations and we upgraded our system and then brought them all online within a month. We added probably double the amount of users within a month and we didn't experience any system downtime as a result. As far as I know, they might have and not told us. I was still a user at that time. So, from my perspective, we've had no issues with scalability.

I have not personally used technical support, but I haven't heard anything negative from the team that has.

We were on an AS/400 system prior to this. Then the company that owned us at the time had to get off of that system and bring it on to a new system and they decided to go with JD Edwards.

I don't know as I wasn't involved in the setup. I haven't heard that it was particularly complex.

You have to consider all options, but you have to know your business well, that is, what you're processes are and how the software will best fit your business needs in the most straightforward way. If you're in a manufacturing facility and you only make five products, and you don't need a lot of customization because you're more specialized, it might be easier. I think that's a big thing to know, know your requirements and what you're looking for to make sure that the software will fit within your business requirements.

We use the solution in trade, construction, financial, and manufacturing. It has the capability of operating in all sectors.

The solution has provided our company with very strong procurement and supply chain abilities. Our clients are very happy.

I have found the solutions best features to be financial procurement, inventory, and manufacturing. Additionally, the dashboard has improved over the years and it is good.

The flexibility of workflows and multi-industry implementation support should be improved.

In the next release, there should be more planning features.

I have been using this solution for 14 years.

I have found the solution to be reliable.

The solution is scalable.

The support has been excellent, we have never had a problem with it.

The installation is one of the best, it is very easy to install.

We have benefited financially from the usage of this solution.

The price of the solution is not cheap. However, it is priced average amongst competitors.

In terms of financial and distribution, this solution is one of the best. I would recommend this solution to others if they have the money.

I rate JD Edwards EnterpriseOne an eight out of ten.

Maximizes the investment via industry focus, flexible personalization, configuration, product scalability, and mobile options.

Productivity, efficiency, automation and process simplification.

All areas across the company, providing a strong platform in order to improve and accelerate business processes.

15 years.

Minor issues.

No.

In a few words, the support is good. The only concern is that they don’t have enough knowledge of AS400 and JDE EOne combination.

No.

The initial setup was mostly quiet.

Some modules are expensive and there is an annual software maintenance cost as well.

No.

It is really important to select the correct partner for implementing this kind of project.

In our case the decision was to split the project into three stages.

1. Procure to Pay Process
2. Order to Cash Process and finally
3. Commercial Process.

• JDE software development kit, including application design aid, report design aid, data dictionary, table design aid, business view design aid, table conversion, EDI (electronic data interchange), named event rule, C business functions, UPK (user productivity kit), business services.
• In JDE Version 9.1: E1 pages, one-view reporting, Cafe One, watch list.
• In JDE Version 9.2: IoT (Internet of Things)

All are valuable features of this product. So, all these features are very important, but from my point of view, I like EDI and z-file processing; these features allow clients to integrate old legacy systems into the JDE Enterprise One System.

Our organization is totally a development team; we have developed applications and report components per client requirements, so as of right now, I would not be able to provide an example of how this product has improved the way my organization functions.

Currently, you are not able to copy the NER in the software development framework.

There is also room for improvement in business services and IoT.

I have used it for the last 4.6 years; mostly working from the technical side.

We have not encountered any stability issues.

We have not encountered any scalability issues.

I think technical support is 10 out of 10.

We did not previously use a different solution.

I don't know about price and licensing but JDE is one of the best software, which satisfies client requirements easily.

I don't know if other products were evaluated.

I think JDE would be the best to implement it.

• Warehouse management
• Advanced pricing
• Sales order management
• Inventory
• Procurement and subcontracting
• Bulk stock management
• Fulfillment management
• Advanced stock evaluation
• Environmental accounting and reporting

Order processing time has been reduced by 30% (KPI metric). There are many such instances that were shared by various clients in my consulting career.

I would like to see improvements in:

• Change in grade & potency on volume control (BOM) while issuing a work order
• Work order approval process
• Transportation module rate schedule flexibility
• PO receipt reversal using the EDI process
• Purchase order approval process
• Landed cost rule hierarchy definition
• Account codes that can have legacy description for reporting
• Sourcing processes with more flexibility and direct relationships with the purchase cycle
• Self-requisition process approval setup to be made available for the purchase cycle

My experience in JD Edwards has been for about 17 years. I worked with almost all the versions of JD Edwards: WorldSoft, OneWorld XE, and EnterpriseOne.

We had stability issues, but Oracle support resolved them.

I did not encounter any issues with scalability.

As a consultant, I have been involved with many successful JD Edwards implementations. The changes were for the better.

The setup was complex for the most part. In a few cases, it was simple.

The ROI is good.

In pre-sales, we used to appraise our clients on the strengths and weaknesses of the product.

It’s a good ERP system that gives users ease-of-use, the flexibility to integrate with other systems, and the ability to meet most of the KPIs.

• Easy maintenance
• Fast development
• Very complete modules
• Multi-platform
• Multi-languages
• Multi-currency
• Completely configurable
• Integration with mobile applications
• Web services
• and more.

File management is easy to obtain. We do not need to spend user time to sort the information.

Gives us better work-floor management and easy integration with scanners, dispatch, etc.

EnterpriseOne has been the product that allows us to focus on our products and not on our ERP, and this means a lot.

Project management and CRM. Oracle has another solution for these areas. These functional areas of ERP are not on top of the market. You will need to purchase a specific solution.

I have used EnterpriseOne for eight years.

I did not encounter any issues with stability when the system is updated by people who do understand the road-map and the product. With EnterpriseOne, you need to have good developers to keep up the performance of the system. All companies need adjustments and developments, but they must be performed taking as a reference 'the future' of the products, retrofits, updates, etc. Then you can be updated every two years and not getting stacked into a version.

We have not really had any scalability issues.

Oracle has improved a lot. This was a pending subject I when I raised my first service request to Oracle and it took months to get an answer. Nowadays, I am getting a web conference, call, or an email after sending my request. My last issue was solved within two weeks (a tricky one). This is an 4/5 to me.

To be a great competitor, you need to be surrounded by the best employees, best products, best service and best technology and, from my point of view, Oracle is doing this very well.

EnterpriseOne can be multi-platform. That means you can have two servers on Linux, one on Windows and the last one could be an AS400. This complexity cannot be provided for by another product. My initial setup was complex, but the architecture was very complex, too. After that, I have had multiple easy setups. The best way to achieve this is to choose only one OS for your servers; otherwise it could be a nightmare.

This is a product for medium to large companies. It is not cheap, but it is not expensive. You must be able to analyze the price of maintenance, consultancy, times to develop a solution, etc. The first invoice is not the most important. This is a long time relationship (Company+ERP).

• Navision
• SAP
• OpenBravo

Ask for demo's, because maybe my vision is not your vision. The best way to know the product is to ask for small demo's.

I find the following features to be most valuable:

• Technical and functional flexibility.
• Ability to change when the client needs to grow.

The improvements, I could summarize in one word: Increased control. This is true for the following areas

• Inventory
• Costs
• Finance
• Plant Maintenance
• Fixed assets
• Legal documents

In addition, its flexibility has enabled us to change its original configuration to better our business.

I would like to see the following:

• Improvement to the procedure for installing and updating the JD Edwards application.
• Classification of documents of installation of ESUs, by:
  
  • Those with special instructions.
  • Creation of tables.
  • Special instructions for "Locations".

I have used it for 22 years.

There were stability issues, and part of the job, is to offer a stable platform. We followed the following process stages:

• Evaluated.
• Tested.
• Scaled to Oracle, when required.
• Evaluated options.
• Implement in production.

There are always scalability issues. But, as a JD Edwards technician, I support the hardware sales, and I am responsible for performing Dimensioning (or "Platform Sizing") platform.

Technical support are A1; the best.

I am a specialist and use an appropriate solution according to the needs of the business.

Setup can be complex. I have worked with complicated products such as JD Edwards, considering their variety of options to configure and variety of providers involved. The secret is to have the proper documentation and support from the manufacturer and of course, constancy.

This product is like every other application, in this business area. So, in each instance, the important thing is to do the following:

• Determine the scope of the need.
• Functionality of the application.
• What the application offers to grow?
• How can I adjust its price per budget.

For example, limiting the ability to grow the application with the business, will lead to implementing a new application in the future. (This will cost more).

I have evaluated many other products, which offer the same functionality but they really had a high (price / benefit) relationship.

This application is multi-platform so select the one where your systems personnel, has more experience.

You must commit, to all departments of the company in the implementation.

It should be placed in the same area for all the consultants and their staff.

Remember, this is a project that requires:

• Document Reach.
• Commit resources.
• Follow-up of commitments.