Technical Architect at a tech services company with 51-200 employees
Real User
Brings operational efficiency, highly configurable, and pretty stable
Pros and Cons
  • "It is highly configurable. You have a choice in terms of how you want to run it. You can run it in your own data center, in a private cloud, or in a public cloud. The choice is really up to the customer."
  • "They have been improving it every day, but it could have more automation."

What is our primary use case?

I help implement it, set it up, and support it. It is really good for clients who use it for financials, supply chain, payroll, human resources, and manufacturing, so almost everything.

I use multiple versions of it, such as 9.0, 9.1, and 9.2, because I support many customers. In terms of deployment, the customers have all kinds of deployments such as traditional data centers, public cloud, and private cloud.

How has it helped my organization?

It brings operational efficiency by integrating different processes within the organization into one system. It also brings best practices of the industry into your processes. You can configure the processes within the software in a way that they align with the best practices that exist in the industry.

What is most valuable?

It is highly configurable. You have a choice in terms of how you want to run it. You can run it in your own data center, in a private cloud, or in a public cloud. The choice is really up to the customer.

What needs improvement?

They have been improving it every day, but it could have more automation. 

Buyer's Guide
JD Edwards EnterpriseOne
March 2024
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
769,662 professionals have used our research since 2012.

For how long have I used the solution?

I have been working with this solution for 19 years. 

What do I think about the stability of the solution?

It is pretty stable now. There were earlier releases that weren't as stable, but it is becoming more and more stable every day.

What do I think about the scalability of the solution?

It can scale if architected well. It is highly configurable, and it is dependent on how a customer chooses to set it up. It is built to scale for 5,000 users. It is not really a limit, but 5,000 or less is where it performs well.

How are customer service and support?

Their technical support is good.

Which solution did I use previously and why did I switch?

Our clients have used legacy systems, homegrown systems, and other ERP solutions.

How was the initial setup?

It is complex. In terms of deployment, you can get it all up and running within a month, but its implementation is a long process. It depends on the size of the organization and the number of processes they're trying to implement. So, implementations can take anywhere from six months to two years, depending on how big the organization is.

The number of staff required for deployment and maintenance depends on the implementation. In terms of their roles, there are system admin and developers. Then there are application consultants or business analysts. They are the people who have expertise in a particular domain such as financials, supply chain, or manufacturing. So, it depends on the different processes that you are going to set up in JD Edwards. You could have an organization that is only implementing financials, and in that case, you only need one financial SME, but if you have an organization that is going to implement financials, manufacturing, and supply chain, you're going to need SMEs for these areas.

What's my experience with pricing, setup cost, and licensing?

It depends on the number of users and the modules that you want to buy. It is licensed on a perpetual license basis. You buy the license costs upfront, and then there is maintenance for support that you pay every year, which is typically about 20%.

The expense also depends on an organization's IT strategy, such as whether they're going to support the system internally or whether they're going to get an external vendor like my company to help support it.

What other advice do I have?

Make sure that you have the right strategy on whether you're going to support it internally or you're going to hire an external vendor for it. It needs a specialized skill set; it is not something that anyone can just support.

I would rate it an eight out of 10. This is based on what I've heard from my customers and people who use other solutions. I haven't worked with too many other products to give a fair comparison.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Project Manager at Clarisity Solution
Real User
Top 10Leaderboard
Accounts Payable and Procurement modules are stable and useful features
Pros and Cons
  • "The solution’s Accounts Payable and Procurement modules are the most stable and quite useful compared to other finance modules."
  • "The Fixed Asset module is not desirable because it is complicated."

What is our primary use case?

Recently, we helped one of our clients to implement centralized procurement using the solution. Our clients used to handle their procurement activities separately for individual countries. Now, they have centralized procurement. We do not implement the solution for our clients. We do small projects like improvements to the existing systems.

What is most valuable?

The solution’s Accounts Payable and Procurement modules are the most stable and quite useful compared to other finance modules. For modules related to finance, we are quite satisfied with the AP, General Accounting, Procurement, Sales, and Inventory modules.

What needs improvement?

During our procurement centralization project, we noticed that the EDI interface is slightly complicated. Certain fields are insignificant, but we have to enter information into those fields because the system would not proceed further without those inputs. So, the EDI interface should be improved. The Fixed Asset module is not desirable because it is complicated.

Though the solution has a lot of good features, I do not like the dashboard. If VA tools can be integrated into the solution, it will be helpful for key decision-makers in the organization, like CFOs and CIOs. Currently, these decision-makers rely on a separate VA tool to obtain information.

For how long have I used the solution?

I have been using JD Edwards since 2007.

What do I think about the stability of the solution?

The stability of the solution has been a challenge. I would rate stability a seven out of ten.

What do I think about the scalability of the solution?

The scalability of the product is not great. Some users are more comfortable with SAP as compared to JD Edwards. Our clients are generally medium-sized enterprises. I rate the scalability a five out of ten.

How are customer service and support?

The technical support is good. Oracle responds to the queries we post. They are quite knowledgeable. Support has not been a challenge for us.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In my previous organization, I used Tally. JD Edwards is a much more vast and better tool when compared to Tally. The best part about JD Edwards is that it is an integrated system. All the modules are interrelated. The transactions are interfaced with the finance system, which serves as a reporting mechanism.

If a client asks us to create a new report, our developer takes more time to create the report. If there were any tools available within JD Edwards, it could have helped the developer to code faster.

How was the initial setup?

Since I have been working with the solution for around 15 years, I find the initial setup and configuration simple and straightforward. We need basic experience and domain knowledge to easily understand the configuration and setups. I rate the initial setup a nine out of ten.

What about the implementation team?

The deployment of the solution does not take much time. It is manageable. The CNC administrator team manages the deployment. Deployment is not a challenge.

What other advice do I have?

I am a subject matter expert for finance. People looking to start using JD Edwards should look at the chart of accounts and other basic setups in the finance modules to get an overview of the solution. I would rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
JD Edwards EnterpriseOne
March 2024
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
769,662 professionals have used our research since 2012.
Eric Oboh - PeerSpot reviewer
Director at Vertex Business Systems
Real User
Top 5Leaderboard
User-friendly, stable, and scalable
Pros and Cons
  • "There are numerous good features."
  • "I would like the user experience to be more user-friendly."

What is our primary use case?

The use case is finance, procurement, sales, or management on the touch screen.

How has it helped my organization?

The solution has significantly reduced the number of modifications to our system from the previous software. Enterprise One has come in to reduce the modifications that need to be done, as well as the interface between other systems. Furthermore, the solution has also increased operational efficiency.

What is most valuable?

There are numerous good features. Our customers really like the bank configuration of the solution. By budgeting regarding the financial base for the management. There are a host of features that our customers are interested in. The features really have to be self-explanatory.

What needs improvement?

I would like the user experience to be more user-friendly. The current reporting system is not good; the only options are to export to PDF and Excel. The previous reporting system was not good either unless we do blind reporting where we can find our own report, such as a DTE stop report. It is not good compared to our website.

For how long have I used the solution?

I have been using the solution for eight years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable. Our business can scale up for our customers as we start from the video on live message all the way to the back end.

Which solution did I use previously and why did I switch?

I previously used SAP Business All-in-One but I prefer JD EdwardsOne. 

Our price range is very competitive, and JD EdwardsOne is easy to use. Additionally, the new user interface is user-friendly.

How was the initial setup?

The initial setup can be a bit tedious. If we have to set the hang-up, the process of scrubbing the tables is also tedious. Therefore, we need someone with the necessary skills and experience. However, if we have experience in JD Edwards, the initial setup should be manageable.

The deployment time depends on the organization. If the prototype and business processes have already been completed by the company, then we will only need to manage the project for them to go live. However, this is especially true for recent cases. It takes a bit of time to do an enterprise deployment, so if we only have to do financial and procurement, we can expect it to take four to six months. It also depends on the customer's readiness and we require eight consultants for a medium-sized deployment.

What about the implementation team?

Our organization implements the solution for our customers.

What other advice do I have?

I give the solution an eight out of ten.

I don't think the solution is difficult to maintain, especially if we provide good training. The solution is hard to automate, but with good training for the customer, it should be manageable.

Training is required to use the solution, and I recommend consulting a professional before making any major changes to the system.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
CEO at 2209413 Ontario Inc.
Real User
Top 5Leaderboard
Beneficial financial reporting, procurement, and project management
Pros and Cons
  • "The most valuable features of JD Edwards EnterpriseOne are financial reporting, procurement, and project management."
  • "The solution could improve by having additional efficient analytics available to more users. They should allow a sample database to be able to test and do proof of concept would be extremely valuable to all of our clients."

What is our primary use case?

The college relied heavily on JD Edwards EnterpriseOne for all its financial reporting, procurement, and project management needs. It was a crucial component of the day-to-day operations at the college.

What is most valuable?

The most valuable features of JD Edwards EnterpriseOne are financial reporting, procurement, and project management.

What needs improvement?

The solution could improve by having additional efficient analytics available to more users. They should allow a sample database to be able to test and do proof of concept would be extremely valuable to all of our clients.

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for approximately 20 years.

What's my experience with pricing, setup cost, and licensing?

More transparent pricing of the software is needed.

What other advice do I have?

I rate JD Edwards EnterpriseOne a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Luciano Barroso - PeerSpot reviewer
Innovation Director at MPL Corporate Software
Real User
Flexible as it allows personalization, and it has an improved user interface
Pros and Cons
  • "Flexibility is the most valuable aspect of JD Edwards EnterpriseOne because it allows customization."
  • "What would make JD Edwards EnterpriseOne better is more straightforward project implementation, including reducing the costs associated with upgrading projects."

What is our primary use case?

JD Edwards EnterpriseOne has different use cases here in Brazil. The solution is used by various different companies, but my company usually works with agribusiness, health, financial, gas and oil companies.

What is most valuable?

Flexibility is the most valuable aspect of JD Edwards EnterpriseOne because it allows personalization.

I also like the excellent user experience and improved user interface in the newest version of JD Edwards EnterpriseOne.

What needs improvement?

What would make JD Edwards EnterpriseOne better is an improvement in the reporting tool.

In the future, I want Oracle to continue investing time in JD Edwards Orchestrator because it provides great improvements to automate business tasks and create integrations easily.

For how long have I used the solution?

I have sixteen years of experience with JD Edwards EnterpriseOne.

What do I think about the stability of the solution?

JD Edwards EnterpriseOne is a stable solution, so it's a ten out of ten in terms of stability.

What do I think about the scalability of the solution?

JD Edwards EnterpriseOne scalability is good. You can host the solution on an on-premise machine. You can also install it on the cloud. When you install JD Edwards EnterpriseOne on the cloud, you can scale it whenever, so its scalability level still depends on your architecture and infrastructure.

Regarding scalability, JD Edwards EnterpriseOne is a nine out of ten.

How are customer service and support?

The technical support for JD Edwards EnterpriseOne is good. My team needs to open a service request, and then support gives my team the answer and resolution, so it's good.

How was the initial setup?

Regarding the initial setup of JD Edwards EnterpriseOne, its difficulty level depends on the size of the company and the business requirements. Still, JD Edwards EnterpriseOne is not a complex ERP system to set up.

My company has no complaints about the setup, so it's okay. It's a nine out of ten, setup-wise.

What's my experience with pricing, setup cost, and licensing?

Upgrading projects can make JD Edwards EnterpriseOne costlier, so it needs cost reduction in this area.

What other advice do I have?

My company is an Oracle partner. I have experience with one of the Oracle on-premise ERPs, JD Edwards EnterpriseOne.

I've worked with different versions of the solution, old and new.

Maintaining JD Edwards EnterpriseOne requires at least one technical consultant and two to three functional consultants, depending on the business model. A developer is needed when creating new applications and reports.

I advise anyone planning to use JD Edwards EnterpriseOne to keep it up-to-date because Oracle provides new functionalities, so you should continually update the solution to the latest version. Keep an annual upgrade schedule, so you always have your JD Edwards EnterpriseOne in the upgraded version.

My rating for the solution is ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Global Oracle JDE Practice Head at a tech services company with 10,001+ employees
Real User
Continual feature enhancements, low maintenance, and user-friendly
Pros and Cons
  • "JD Edwards EnterpriseOne has improved within all the solutions and there have been a lot of investments by Oracle in these solutions. Most of the functionalities, and business requirements, are available for the system in the solution and there have been enhancements to the processes, UI, and tools, which have been done on a regular basis."
  • "The initial setup of JD Edwards EnterpriseOne is straightforward. However, it could improve."

What is our primary use case?

JD Edwards EnterpriseOne is an ERP solution for our customer's business processes comprising of manufacturing, financials, procurement, inventory, et cetera.

What is most valuable?

JD Edwards EnterpriseOne has improved within all the solutions and there have been a lot of investments by Oracle in these solutions. Most of the functionalities, and business requirements, are available for the system in the solution and there have been enhancements to the processes, UI, and tools, which have been done on a regular basis.

The inbuilt BI user experience and enhanced UI analytics, are very good. These are key features I love about the solution. It is more user-friendly with functionalities continually updating and there's less technical dependency. Rather than hiring a technical person to explain everything or doing the development for you, anyone can do it on their own without any technical help, such as the end-users.

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for approximately 18 years.

What do I think about the stability of the solution?

JD Edwards EnterpriseOne is highly stable.

What do I think about the scalability of the solution?

JD Edwards EnterpriseOne is best suited for small and medium business enterprises. There are multiple features in the solution that customers look for and this is why it has been a good solution for the past 30 to 35 years in the market.

JD Edwards EnterpriseOne is a scalable solution.

How are customer service and support?

If there's any problem, such as a bug in the system, you have the solution on the knowledge garden, on the Oracle website.

Which solution did I use previously and why did I switch?

I am an engineer for the last 18 years and I have not seen any other solution from the market that is better. I have seen some comparable solutions, that might be on par with the JD Edwards EnterpriseOne. However, JD Edwards EnterpriseOne is being rated as the tier one ERP in the industry for SMBs.

How was the initial setup?

The initial setup of JD Edwards EnterpriseOne is straightforward. However, it could improve.

I rate the setup of JD Edwards EnterpriseOne a three out of five.

What about the implementation team?

The maintenance of JD Edwards EnterpriseOne is very low. There can be support after the implementation, but I've seen a lot of customers using the solution without the support. They are able to maintain the solution on their own.

What other advice do I have?

My advice to others is JD Edwards EnterpriseOne is excellent. It has multiple features and business processes of the industry, especially the manufacturing industry, out of the box. There are fewer customizations required. It can meet, 90 to 95 percent of the standard business processes' out-of-box functionality. It is a very good solution from a business point of view.

I rate JD Edwards EnterpriseOne a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
ERP Auditor at a construction company with 10,001+ employees
Real User
An expensive solution which rates unfavorably with SAP for efficiency and lacks sufficient backend support, but provides stability
Pros and Cons
  • "The solution is stable."
  • "We found that the system was unable to address many of our concerns, especially when it comes to project management."

What is our primary use case?

We are using the latest version. 

We use the solution for operational requirements, including procurement, inventory and management. As we are advocates of contraction, we cover almost everything within the system. 

What needs improvement?

We found that the system was unable to address many of our concerns, especially when it comes to project management. We actually found it to be quite hard to use and to lack user-friendliness, which is the reason we decided to move. 

While the overall function for providing coverage is good, the way the system works turned out to be a bit difficult. Efficiency was an issue, as well as user-friendliness. Something which would take five minutes in a standard ERP, takes 10 with the solution. The method of handling the entire transactions should be greatly simplified.

When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution. 

The solution is really expensive. 

If used properly, one can see a return on his investment. If not, it will cost a person a lot of money. It's that simple. 

I have worked with technical support and it actually involves two types of consultants, one technical and the other functional. The technical requirements, such as coding, which comprise the backend, should have more people involved for delivering what is needed.

For how long have I used the solution?

We have been using JD Edwards EnterpriseOne in excess of four to five years. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution.

The solution is used extensively in our organization. 

How are customer service and support?

I have worked with technical support and it actually involves two types of consultants, one technical and the other functional. The technical requirements, such as coding, which comprise the backend, should have more people involved for delivering what is needed. 

Which solution did I use previously and why did I switch?

We have plans to move to another solution. 

What about the implementation team?

Much cost-consuming staff is needed for deployment and maintenance. 

What was our ROI?

If used properly, one can see a return on his investment. If not, it will cost a person a lot of money. It's that simple.

What's my experience with pricing, setup cost, and licensing?

The solution is really expensive.

Which other solutions did I evaluate?

When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution.

What other advice do I have?

The deployment is handled through a third party; in which we have a team of consultants. They handle everything, from the setup, to the implementation, to the training. 

My advice to others is that they use what is available in the system and not attempt to exceed its capacity. 

I rate JD Edwards EnterpriseOne as a five out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Financial and Operating Officer at Aicrem Square
Real User
User-friendly, flexible and easy to customize, and offers good support for different industries
Pros and Cons
  • "The most valuable feature is the user experience, where you can create your own queries, it sends you alerts, and it's very flexible."
  • "I would like to see the HR features enhanced with respect to localization for South Africa and other countries."

What is our primary use case?

We are a consultancy and we use this solution to provide services for our customers.

Over time, I have used JD Edwards for a variety of use cases. One of the very recent ones was converting from strong discrete costing to actual costing in a manufacturing setting. Some other examples are capital asset management and AP automation.

What is most valuable?

The most valuable feature is the user experience, where you can create your own queries, it sends you alerts, and it's very flexible.

The interface is very user-friendly. As long as you apply logic, it is easy to do the technical stuff. It is structured well so you don't always have to depend on technical people to do things like create reports.

It has the latest features in terms of embedded mobility and orchestration.

The integration with other products is easy to do.

Customization is easy to do, as long as you stick to their rules. It can be customized in a cloud-based deployment, as well.

There are tools in place that allow users to update the system themselves, without any technical support.

Support for developers is easy because they have their own toolset. They have options for using SQL, RPG, and different languages, depending on the hardware that you're using.

What needs improvement?

I would like to see the HR features enhanced with respect to localization for South Africa and other countries. They have perhaps 12 localizations but I think that for countries like South Africa, where the payroll system is unique, they should start investing more heavily.

I would like to see more training documentation, or alternatively, training that you can do without having to go offsite. Unfortunately, when training with Oracle, it is quite expensive. Also, the instructors come from India and the dialect is very difficult for people from South Africa to understand. Consequently, a lot of people feel that it's a waste. It could have been very good but they didn't understand what the trainer was saying. This is a big thing that I would like to see more with. The documentation that they have is good, but it's very expensive so people would rather not buy it.

For how long have I used the solution?

I have been working with JD Edwards EnterpriseOne for about 20 years, since 2000. Prior to that, I had been using JD Edwards World since 1991.

What do I think about the stability of the solution?

EnterpriseOne is used on a daily basis and the actual solution is very stable, whether deployed on-premises in on the cloud. Stability will depend on who did the setup, as with any system. When you try to take short cuts then you end up short anyway.

What do I think about the scalability of the solution?

It is absolutely easy to scale this product. We have about ten users in the company.

Which solution did I use previously and why did I switch?

I have a little bit of experience with similar products from several vendors, including Microsoft Dynamics and SAP. I have found that the user experience is much nicer within JD Edwards, compared to anything else that I have seen. It is not rigid and allows you to change or customize things within the framework that is provided.

NetSuite is a little bit cheaper than JD Edwards, although they are catering more to smaller enterprises rather than medium-sized organizations. They compromise certain functionality or applications. A lot of the applications out there are good for startups, but the moment that you start diversifying, you have to start looking either at add-ons or re-implementing different ERPs. The trend lately is not to just replace everything. Rather, have additional or complementary products that suit your needs

With JD Edwards, it is a fully integrated system so you can run just certain modules, but it's optimized if you use the full ERP system. For example, if you need procurement, work orders, and financials, then there is a benefit to moving everything into one system.

How was the initial setup?

Provided you understand the framework, it is quite easy to install and set up. After this, it is easy to maintain and manage. The length of time required for deployment depends on whether you have a proper blueprint because all of the processes are embedded. With all of the blueprints available, for a new installation, it can take between six and nine months.

The deployment will also depend on the state of your data. It may already be clean, or it maybe needs to be pre-processed before migrating. I would say that every situation is unique. You can do the majority of the setup offsite, just by getting all of the business processes in advance. Then, when you start UAT and other testing, you go onsite and go live. It's not that complex. I came from a financial background and moved into the IT sphere, which was not that difficult to do.

The maintenance is done with our in-house team. Normally, you have one person for every module. However, on the technical side, you only need one person because everything has been automated and is orchestrated to do a lot of the work for you. It just pops out some reports and alerts as it monitors the system for you.

What about the implementation team?

In some cases, we used assistance from the vendor during the implementation, although we have also deployed it ourselves. These days, a lot of the migration, upgrades, or updates are done internally.

When it comes to supporting our customers, we are able to do functionality support because we've got in-house business analysts who do the actual applications. 

What's my experience with pricing, setup cost, and licensing?

The licensing is for mid-market businesses, where it is cheaper than Oracle Cloud, EBS, or SAP. It is very much on part with Dynamics, although Dynamics can become quite pricey in the end.

The cost of licensing depends on the modules that are being used. It varies because some of them are user-based, whereas others are employee-based. 

There is a lite license and a normal license. People who use it full time, like in procurement or for someone doing purchase orders, use a normal license. On the other hand, when you get people that only do approvals, for instance, then they can get a lite license and it's a little bit cheaper.

What other advice do I have?

Most of my experience is with on-premises deployments, although I have also worked in an environment where we hosted it on the cloud. If you have a cloud-based deployment then it's managed and maintained by the vendor, although you can still have your own customizations that are unique to the business.

The vendor continuously improves this product, basing their changes according to the feedback provided by customers. At this point in time, it is difficult to asks for specific features because they're very compatible with any other system in the market.

They are very strong in the manufacturing, construction, and engineering industries.

My advice for anybody who is implementing JD Edwards is to make sure that all of your processes are stabilized and standardized. Follow the best practices. Make sure that the processes are not coming from somebody who had good ideas 60 years ago but in reality, are no longer effective.

The best thing to do is make sure that the data is clean and you have the blueprints for the business processes according to best practices.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.