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Raymond De Riel - PeerSpot reviewer
JD Edwards functional consultant manufacture at Ordina
Real User
Great modeling capabilities with lots of online documentation and an easy setup
Pros and Cons
  • "The solution can scale."
  • "The reporting has to be flexible or it will turn the end-user off."

What is our primary use case?

I've been working as a JD Edwards consultant for four companies we did projects for all four in the food markets. With all four of them, two times it was an implementation project, and two times it was management and book fixing and that kind of thing.

For me, it always was production and logistics.

What is most valuable?

The strongest functionality of JD Edwards is the ability to model, in the production that it is, model the production process. If I were to model the bill of materials and production routing, then that's one of the strongest parts of JD Edwards.

The initial setup is not difficult.

The solution can scale.

The stability is good.

There's a large amount of online documentation that makes troubleshooting easy.

What needs improvement?

It's all in the way that end-users are able to make reports. The more that's flexible, the better it is. In JD Edwards, it's the reports that you get standard. Then the user has to deal with that and if he's not satisfied with it, well, then that's tough luck, so to say. The reporting has to be flexible or it will turn the end-user off.

I'm not sure if there are any missing features. The last thing we worked with was Orchestrator and that was something that could be of great value. Orchestrator will prove to be the solution for many problems. At the moment, there isn't something that I would say that we're all waiting for it. On the other hand, they should make more noise on the Orchestrator, as there are not many people who know what it is and what it can do, and what it can mean for new implementations, or old ones.

For how long have I used the solution?

I've used the solution for the past five or six years.

Buyer's Guide
JD Edwards EnterpriseOne
June 2025
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is quite stable. 

What do I think about the scalability of the solution?

The product can scale. If you are too big or too small for the solution, if you are something like Coca-Cola worldwide, you would not use JD Edwards solely for all activities. They're too big. If you are a company of, let's say 10 employees, then you're too small. However, otherwise, if you choose right, it's very easy to set it up and it's scalable. If you are going from, let's say 200 to 500 employees, no problem. If you have two sites and you're growing to five production sites, also no problem.

How are customer service and support?

The solution is part of the Oracle family and I always used the information that I could find in Oracle Metalink. For JD Edwards it's also there this. The support information that you can find on the Oracle sites, the support sites, it's huge. If I have a problem, then in 80% of the cases, I can find a solution somewhere on the support side of Oracle before I have to lock a service request with the Oracle support unit. There's a lot of information that you can find on your own. Therefore, the support is quite good.

Which solution did I use previously and why did I switch?

At this moment, I'm on my second project for Oracle E-Business Suite and then the project module.

How was the initial setup?

The implementation process is pretty simple. I can relate it to the E-Business Suite, as I've also a long-term experience in E-Business Suite. JD Edwards is more simple than the E-Business Suite to set up and make work. On the other hand, if you have a very large operation and your operation is multi-language and multicurrency, then the E-Business Suite is better as it has more opportunities to set it up for multicurrency and multi-language. That said, in daily practice, JD Edwards is reasonably easy to set it up.

In terms of maintenance, for the application management team, for a normal instance of JD Edwards, then you could expect something like, let's say 500 users. Then there would be one or two application managers that are managing an application of that size - and perhaps one database manager.

What was our ROI?

The ROI is not my business. I can't speak to if we have seen any.

What's my experience with pricing, setup cost, and licensing?

I barely know what the license costs are. They are in the range of $1,000 per end-user per year or something like that. A lot of the bigger ERP solutions, like E-Business Suite or SAP, are all the same or similar in terms of pricing. 

What other advice do I have?

We are a system integrator.

I'd advise new users if you are using JD Edwards or if you are using Oracle E-Business Suite, just go on with it and stay using it for a long time. It will be supported until, the last I heard, 2030, by Oracle and perhaps even longer. However, if you are thinking about implementing an ERP solution that's new, from the scratch, I would consider one of the cloud solutions. Then you could look to an Oracle Cloud product or you can look to Salesforce - whatever suits your business. I would go for the cloud products and not for the, well, let's say old school, on-premise products.

I would rate the solution at an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1806471 - PeerSpot reviewer
JDE E1 Technical - Senior Consultant at a tech services company with 201-500 employees
Real User
Offers a variety of features, easy to use and understand, reasonably priced, and has responsive technical support.
Pros and Cons
  • "The 1V reporting is straightforward and simple to use. Creating 1V reports does not require any technical knowledge."
  • "The implementation procedure could be simplified."

What is our primary use case?

My role for this product, JD Edwards EnterpriseOne, is as a technical developer. I use almost all of the technical tools, including JDeveloper, which is a tool that we use for development, specifically web services development using Java programming. At the moment, JDeveloper is a product within Oracle that is integrated with our JD Edwards EnterpriseOne product for developing business services.

We all use JD Edwards EnterpriseOnes' core technical products, including the Universal Batch Engine, which we use for report development. Another tool is used for interactive application development.

And the name-giving tools and business functions that we create based on the needs. So those are the types of business functions that we create with JD name-giving tool programming, and you can see the functions that we use in C+, C++ for Java, and JD Edwards name-giving tool programming languages. When it comes to databases, I have experience in both executing and writing SQL.

What is most valuable?

I like all of the progress Oracle has made with JD Edwards EnterpriseOne. They have introduced a new tool, Orchestrator, in the most recent version or the most recent separated version of JD Edwards EnterpriseOne. It is a replica or a replacement for the development of business services, in my opinion. We use the Orchestrator tool to develop the orchestration processes, which we then use for data migration from the Legacy system to JD Edwards EnterpriseOne, and vice versa if you're using that tool.

I like the terminologist, which I would say is a must-have feature that was missing when I was using OneWorld. Prior to JD Edwards EnterpriseOne, there was OneWorld, and there were no requesting tokens, holding tokens, or resuming the object for myself. Unless I give them permission, no one else can check it out and start working on it to write code. As a result, that is an enhancement to the OneWorld in JD Edwards EnterpriseOne.

I have worked with various types of objects. I have worked with almost all types of objects. I was given an excellent opportunity to work on a wide range of JD Edwards EnterpriseOne objects.

The 1V reporting is straightforward and simple to use. Creating 1V reports does not require any technical knowledge. This is quite interesting, and I know how to work on it; it is not a part of improvement, and I am aware of it. Aside from that, I haven't worked on any JD Edwards EnterpriseOne E1 pages.

I'm really looking forward to some opportunities to get some work done on it so that I can learn JD Edwards EnterpriseOne E1 pages and gain some experience.

They have all of the good models, such as finance, supply chain, recruitment, HRMS, accounts receivable, and payable.

Despite the fact that it is an old technology, we still have good projects and good work. It's an excellent technological product that any client should consider.

What needs improvement?

Oracle has introduced Orchestrator as a new technical tool in the most recent upgraded version.

I didn't get much experience working on this Orchestrator, but I did watch some tutorials and do some exercises on my own. And, to be honest, I don't have such an environment for orchestration development. That is something I need to look into, study, and have peace of mind about. Aside from that, there are some technical tools introduced by Oracle that I have not worked on. I have a lot of 1V reporting. 1V reporting is a type of interactive reporting tool that Oracle has introduced in JD Edwards EnterpriseOne.

In a nutshell, Orchestrator is the primary technical tool on which I would like to focus my efforts.

The tools we use for data transformation from Legacy to JD Edwards EnterpriseOne are inbound and outbound from JD Edwards EnterpriseOne. Most of us as technical people believe that the suite processors or EDI processors introduced by JD Edwards EnterpriseOne and Oracle are more reliable when compared to the most advanced tools for business development orchestration, such as JDeveloper. Because the objective of using it is the same, it's for data transformation.

We believe that the older features or tools provided by Oracle are more reliable than the new ones. If you ask me, I would prefer to stick with the older tools that we use for data transformation because they are more reliable.

The implementation phase is critical. If that is done correctly, it will be a 10 out of 10.
That is a very important part, as it is the first stage when you buy this product. If the product has been successfully implemented, you will receive a score of 10 out of 10. The implementation procedure could be simplified. Then there's customization, product customization, as well as customization for your business environment. That can be counted separately, not all at once.

For how long have I used the solution?

I have been working with JD Edwards EnterpriseOne for more than ten years.

We are using the latest version.

We have not deployed it using the cloud, because the project that I have been working with does not yet use the cloud.

What do I think about the stability of the solution?

JD Edwards EnterpriseOne is a stable, and reliable product.

What do I think about the scalability of the solution?

My current project is a US project, and I can tell you that we have a team of about 250 people. 250 people, but not all of them in JD Edwards EnterpriseOne. We have nearly 50 people in different teams at JD Edwards EnterpriseOne.

There are many more in this project. I'm not sure if there are any other projects that are using this product. But there are several projects, but I'm only going to tell you about my current project.

JD EnterpriseOne's product is simple to use and understand. When it comes to ERP technology, there are many models, all of them, that have been widely used in the United States, first and foremost, and it is developed are with the needs of the US clients in mind.

How are customer service and support?

Oracle does offer technical support. They do provide technical assistance. Oracle is a company that offers technical support.

We do obtain licenses from Oracle. For example, I work for a client who provides us with access to Oracle support and licenses. And whenever we get stuck somewhere, whether it's a problem with a JD Edwards EnterpriseOne product, a technical problem, a functional problem, or anything else, we just write a query on the Oracle support portal. There is an Oracle support portal where we can submit our questions, and they respond within two to three working days.

We've been writing them, our queries, directly to Oracle support, and they do respond, and they respond as quickly as they can.

How was the initial setup?

I was not involved in the deployment process. I do work on product development. I'm the head of JDeveloper.

Deployment of the product is handled by a different department known as the CNC department. CNC consultants are more aware of it. 

We have separate teams, for the product deployment. 

There are some maintenance activities that our CNC team has been doing for a long time. I'll give you an example, of maintenance activities. The client may be using a specific product version, and there may be some ESUs or stars, which we, or a CNC consultant, may apply to that product upon function approval.

Those ESUs will sort when there is consolidation or when there is a package that includes some of the additional functionality for any particular object that is not present in the version that the client has been using. In that case, we identify the ESUs and stars to which we must apply in specific objects. Accordingly, we accept those functions and approvals. We, as technical personnel, reviewed them, the code that ESU and the stars requested, and upon function approval, the CMC consultants applied on those objects, the list of objects wherever it is required. This is the type of maintenance that CNC workers perform on a regular basis.

What's my experience with pricing, setup cost, and licensing?

In terms of price, it is not on the high end. When compared to the SAP product, it is significantly less expensive.

If you buy the product and then get support from Oracle directly, they will charge you.

It is conditional. If you buy some additional licenses from them to use products, I believe they will give you access to that when you buy a product. That is present, of course, but if you require something additional from them, an addition to the product, there are some sub-products there you will require in the future, so they will charge for that or any valid services for some years or some time period, but those charges are also very minimal.

What other advice do I have?

Oracle is my company's partner, and JD is an Oracle product. It's a partner to my company, and it's a client partner, but they have a license to a product version, and they also have Oracle support. There is an Oracle support portal; we ask a question, the client asks a question, and the client asks another question. We have had discussions with Oracle about this product. If you purchase this product, you will receive Oracle support for the initial days.

When you buy JD Edwards products, the first step that you will need is JD Edwards implementation. For each model that you purchase, you will require the services of some functional experts. When you purchase it as a product, you will be purchasing some models from them. You will require a financial model as well as supply chain models. For each model, you will undoubtedly require supply chain, finance, and consulting. They will be responsible for the product's implementation.

I would definitely recommend this solution because I have had a great experience working with this product as a developer.

I would rate JD Edwards EnterpriseOne an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
JD Edwards EnterpriseOne
June 2025
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
SUDEEP PATIL - PeerSpot reviewer
JD Edwards E1 Technical Lead at Reliasys Technolgies Pvt. Ltd.
Real User
Top 20
Provides tools for human resources and the financial management features are convenient and helpful
Pros and Cons
  • "The financial management features are convenient and helpful in JD Edwards EnterpriseOne."
  • "Implementing JD Edwards EnterpriseOne can have its challenges. For example, we faced issues like timeout exceptions in a recent integration project while pulling data from third-party systems."

What is our primary use case?

We create use cases for clients after completing deployment, development, and unit testing; the end users are given access to the solution for testing before the final handover. We typically prepare these use cases in Word or Excel format.

How has it helped my organization?

I have experience with various modules in JD Edwards EnterpriseOne, including finance, sales order management, procurement, manufacturing, and transportation. I'm familiar with the master tables for each module and have even developed a custom transformation model for a client. This involved creating functional specifications and building the model from scratch to meet their business needs.

Regarding supply chain management, it dramatically enhances distribution operations by streamlining processes from procurement to sales order completion. It includes understanding the entire cycle, such as entering sales orders, submitting them for end processes like shipment confirmation and invoicing, and closing orders after sales updates. Similarly, in procurement, the critical step of voucher matching ensures transaction accuracy and efficiency.

What is most valuable?

The financial management features are convenient and helpful in JD Edwards EnterpriseOne.

What needs improvement?

Implementing JD Edwards EnterpriseOne can have its challenges. For example, we faced issues like timeout exceptions in a recent integration project while pulling data from third-party systems. It required careful consideration of interface options for integration with external systems. We decided to use Orchestration, an advanced tool in JD Edwards, to overcome these challenges and ensure smooth connectivity with external systems. Challenges like these are part of the implementation process but can be effectively managed with the right tools and approach. Another area that needs enhancement is the pricing structure, making it more competitive. Additionally, focusing on more automation features would be beneficial. JD Edwards is already great for integration projects, but further improvements in these areas would make it even more appealing to clients starting ERP projects from scratch.

For how long have I used the solution?

I have thirteen years of experience with JD Edwards EnterpriseOne. 

What do I think about the stability of the solution?

It's very stable and flexible across different modules like finance, document management, order management, transportation, inventory, and manufacturing.

What do I think about the scalability of the solution?

It is a scalable solution. I would rate the product an eight out of ten.

How was the initial setup?

After the development and testing phase, we move the project status to a specific phase for deployment, such as "work in progress" or another designated status based on project setup. Then, a deployment consultant takes over to handle the deployment process.

What other advice do I have?

Overall, I would rate the solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Eric Oboh - PeerSpot reviewer
Director at Vertex Business Systems
Real User
Top 10Leaderboard
User-friendly, stable, and scalable
Pros and Cons
  • "There are numerous good features."
  • "I would like the user experience to be more user-friendly."

What is our primary use case?

The use case is finance, procurement, sales, or management on the touch screen.

How has it helped my organization?

The solution has significantly reduced the number of modifications to our system from the previous software. Enterprise One has come in to reduce the modifications that need to be done, as well as the interface between other systems. Furthermore, the solution has also increased operational efficiency.

What is most valuable?

There are numerous good features. Our customers really like the bank configuration of the solution. By budgeting regarding the financial base for the management. There are a host of features that our customers are interested in. The features really have to be self-explanatory.

What needs improvement?

I would like the user experience to be more user-friendly. The current reporting system is not good; the only options are to export to PDF and Excel. The previous reporting system was not good either unless we do blind reporting where we can find our own report, such as a DTE stop report. It is not good compared to our website.

For how long have I used the solution?

I have been using the solution for eight years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable. Our business can scale up for our customers as we start from the video on live message all the way to the back end.

Which solution did I use previously and why did I switch?

I previously used SAP Business All-in-One but I prefer JD EdwardsOne. 

Our price range is very competitive, and JD EdwardsOne is easy to use. Additionally, the new user interface is user-friendly.

How was the initial setup?

The initial setup can be a bit tedious. If we have to set the hang-up, the process of scrubbing the tables is also tedious. Therefore, we need someone with the necessary skills and experience. However, if we have experience in JD Edwards, the initial setup should be manageable.

The deployment time depends on the organization. If the prototype and business processes have already been completed by the company, then we will only need to manage the project for them to go live. However, this is especially true for recent cases. It takes a bit of time to do an enterprise deployment, so if we only have to do financial and procurement, we can expect it to take four to six months. It also depends on the customer's readiness and we require eight consultants for a medium-sized deployment.

What about the implementation team?

Our organization implements the solution for our customers.

What other advice do I have?

I give the solution an eight out of ten.

I don't think the solution is difficult to maintain, especially if we provide good training. The solution is hard to automate, but with good training for the customer, it should be manageable.

Training is required to use the solution, and I recommend consulting a professional before making any major changes to the system.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
IanCampbell - PeerSpot reviewer
CEO at a consultancy with 1-10 employees
Real User
Top 10Leaderboard
Beneficial financial reporting, procurement, and project management
Pros and Cons
  • "The most valuable features of JD Edwards EnterpriseOne are financial reporting, procurement, and project management."
  • "The solution could improve by having additional efficient analytics available to more users. They should allow a sample database to be able to test and do proof of concept would be extremely valuable to all of our clients."

What is our primary use case?

The college relied heavily on JD Edwards EnterpriseOne for all its financial reporting, procurement, and project management needs. It was a crucial component of the day-to-day operations at the college.

What is most valuable?

The most valuable features of JD Edwards EnterpriseOne are financial reporting, procurement, and project management.

What needs improvement?

The solution could improve by having additional efficient analytics available to more users. They should allow a sample database to be able to test and do proof of concept would be extremely valuable to all of our clients.

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for approximately 20 years.

What's my experience with pricing, setup cost, and licensing?

More transparent pricing of the software is needed.

What other advice do I have?

I rate JD Edwards EnterpriseOne a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1475385 - PeerSpot reviewer
Global Oracle JDE Practice Head at a tech services company with 10,001+ employees
Real User
Continual feature enhancements, low maintenance, and user-friendly
Pros and Cons
  • "JD Edwards EnterpriseOne has improved within all the solutions and there have been a lot of investments by Oracle in these solutions. Most of the functionalities, and business requirements, are available for the system in the solution and there have been enhancements to the processes, UI, and tools, which have been done on a regular basis."
  • "The initial setup of JD Edwards EnterpriseOne is straightforward. However, it could improve."

What is our primary use case?

JD Edwards EnterpriseOne is an ERP solution for our customer's business processes comprising of manufacturing, financials, procurement, inventory, et cetera.

What is most valuable?

JD Edwards EnterpriseOne has improved within all the solutions and there have been a lot of investments by Oracle in these solutions. Most of the functionalities, and business requirements, are available for the system in the solution and there have been enhancements to the processes, UI, and tools, which have been done on a regular basis.

The inbuilt BI user experience and enhanced UI analytics, are very good. These are key features I love about the solution. It is more user-friendly with functionalities continually updating and there's less technical dependency. Rather than hiring a technical person to explain everything or doing the development for you, anyone can do it on their own without any technical help, such as the end-users.

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for approximately 18 years.

What do I think about the stability of the solution?

JD Edwards EnterpriseOne is highly stable.

What do I think about the scalability of the solution?

JD Edwards EnterpriseOne is best suited for small and medium business enterprises. There are multiple features in the solution that customers look for and this is why it has been a good solution for the past 30 to 35 years in the market.

JD Edwards EnterpriseOne is a scalable solution.

How are customer service and support?

If there's any problem, such as a bug in the system, you have the solution on the knowledge garden, on the Oracle website.

Which solution did I use previously and why did I switch?

I am an engineer for the last 18 years and I have not seen any other solution from the market that is better. I have seen some comparable solutions, that might be on par with the JD Edwards EnterpriseOne. However, JD Edwards EnterpriseOne is being rated as the tier one ERP in the industry for SMBs.

How was the initial setup?

The initial setup of JD Edwards EnterpriseOne is straightforward. However, it could improve.

I rate the setup of JD Edwards EnterpriseOne a three out of five.

What about the implementation team?

The maintenance of JD Edwards EnterpriseOne is very low. There can be support after the implementation, but I've seen a lot of customers using the solution without the support. They are able to maintain the solution on their own.

What other advice do I have?

My advice to others is JD Edwards EnterpriseOne is excellent. It has multiple features and business processes of the industry, especially the manufacturing industry, out of the box. There are fewer customizations required. It can meet, 90 to 95 percent of the standard business processes' out-of-box functionality. It is a very good solution from a business point of view.

I rate JD Edwards EnterpriseOne a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
BHARAT MAHESHWARI - PeerSpot reviewer
Software Engineer at LTI - Larsen & Toubro Infotech
Real User
Easy to set up with good integrations and good accounting
Pros and Cons
  • "The financials are great."
  • "They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards."

What is our primary use case?

We basically provide the consulting and we just do the implementation for the clients with JD Edwards.

What is most valuable?

The accounting portion is very good for one. The financials are great. 

The integrations are good. Right now, the orchestration is very good. The new feature, which is coming as orchestration and UDO, offers different objects, which are currently in demand now. The integration with the different third-party systems is great.

The solution is easy to set up.

It's quite stable. 

What needs improvement?

They are trying to provide one-view reporting. They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards. They should have the reporting, the financial reports, however, right now, people use other software. They take on third-party software, like Hubble. It's an Oracle product only. They interface with JD Edwards. 

For how long have I used the solution?

I've been working with the solution for 13 years. 

What do I think about the stability of the solution?

The solution is stable. There aren't bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

You can scale the solution if you need to. 

How are customer service and support?

For support, we have tickets. The support varies from client to client. We've got the solution from Oracle. My support is there. Once we raise the queue with Oracle we receive that feedback.

How was the initial setup?

The solution is easy to set up. It's not overly complex or difficult. 

What about the implementation team?

We handle installations for our clients. 

What's my experience with pricing, setup cost, and licensing?

The cost is a bit expensive, however, the licensing model is good. There are some items, such as reporting, that will cost extra. Clients might need to purchase BI tools. That's where it can get expensive for them.

What other advice do I have?

We are partners with Oracle.

If it's a medium or large-scale operation, I'm happy if people go for that ERP. If they want to not spend too much on their solution, like on an SAP or Oracle, this is a good option. I work for bigger clients, they have this product and they are using it for more than 12 or 15 years now and they're really happy and they're big, big, big. Therefore, the customer, if they want, could go for this product first, and if they want to go for EBS or SAP, or any other ERP, they can move over.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Virendra Phophaliya - PeerSpot reviewer
Senior Director at LTI - Larsen & Toubro Infotech
Real User
Top 5Leaderboard
Flexible, plenty of modules, and highly configurable
Pros and Cons
  • "The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows."
  • "Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them."

What is our primary use case?

Our parent company is heavily into engineering, manufacturing, and life sciences. Most of our customers using JD Edwards EnterpriseOne is a mixture of manufacturing and life sciences. They are heavy on most of the modules, such as sales, distribution, manufacturing, and finance.

This solution can be deployed on the cloud or on-premise.

What is most valuable?

The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows.

What needs improvement?

Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them. 

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for approximately 20 years.

What do I think about the stability of the solution?

The stability of JD Edwards EnterpriseOne on-premise could have some latency at times, but not always. When it comes to bulk data it might be a problem from the customer side when they don't have adequate provision for RAM or hardware.

The latency could be 5 to 10 percent of customers who are large companies, and data volume is a lot, that's the only issue that I have seen. JD Edwards EnterpriseOne has improved because of the additional tools for reporting, when we're reporting, the issue has been resolved. Otherwise, typical the PDF where we used to do a lot of customization for reports is now very good.

How are customer service and support?

The support from Oracle is quite good. In the last two or three years, the entire focus from Oracle is towards the cloud. Though a good level of support is available, they are more focused on the cloud, while a little bit less attention to all the other solutions, such as on-premise applications. For example, EBS or JD Edwards EnterpriseOne. Since it was an acquired solution from Oracle, some distance or gap has been formed.

How was the initial setup?

JD Edwards EnterpriseOne's initial setup is very easy. We have created some migration tools for master and transactional data in an automated way.

What's my experience with pricing, setup cost, and licensing?

JD Edwards EnterpriseOne has a lot of value for the money. The implementation cost and license cost are quite reasonable compared to other solutions, such as Oracle EBS or SAP.

What other advice do I have?

My advice to others is they should know the way the world has changed post-pandemic. They should think about cloud solutions so they aren't dependent on hosting it on their premise. Somebody has to be in person available to support this solution.

I rate JD Edwards EnterpriseOne a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.