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reviewer1676889 - PeerSpot reviewer
Project and Service delivery Manager at a tech services company with 11-50 employees
Real User
Scalable and reliable, but implementation could be easier
Pros and Cons
  • "We did not have any problems with the scalability of JD Edwards EnterpriseOne."
  • "The solution could be easier to implement. However, the complexity was in our internal processes meeting our country's requirements. Every country has a slightly different process, taxation, and rules. That was the difficult part, not the solution itself. I expect our experience would have been more or less the same with any ERP, such as SAP, Navision, or Dynamics."

What is our primary use case?

We use JD Edwards EnterpriseOne as a standard financial ERP package but we mainly for finance and accounting reporting.

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for six months.

What do I think about the stability of the solution?

The solution was stable.

What do I think about the scalability of the solution?

We did not have any problems with the scalability of JD Edwards EnterpriseOne.

We had a large number of people using the solution in many countries.

Buyer's Guide
JD Edwards EnterpriseOne
June 2025
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

Which solution did I use previously and why did I switch?

I have previously used SAP.

How was the initial setup?

There were implementation issues, which were more related to the customization and setting up the country-specific parameters. When the system was set up correctly, passed the UAT, and we were weeks in production it seems to be very stable.

The solution could be easier to implement. However, the complexity was in our internal processes meeting our country's requirements. Every country has a slightly different process, taxation, and rules. That was the difficult part, not the solution itself. I expect our experience would have been more or less the same with any ERP, such as SAP, Navision, or Dynamics.

What about the implementation team?

We had our own team of five consultants who did the deployments.

What's my experience with pricing, setup cost, and licensing?

There is an annual license for this solution.

Which other solutions did I evaluate?

I have evaluated other ERP solutions such as SAP, Navision, and Dynamics.

What other advice do I have?

I would recommend this solution to others.

I rate JD Edwards EnterpriseOne a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1258353 - PeerSpot reviewer
Lead of Business Intelligence at a energy/utilities company with 10,001+ employees
Real User
User-friendly with good reporting capabilities for financial tasks
Pros and Cons
  • "The interface is very user-friendly."
  • "We originally used EnterpriseOne for preventative maintenance, but it is not very good at that so we migrated to Maximo for that task."

What is our primary use case?

We use this product as our ERP solution. We used to handle all of the ERP functions with EnterpriseOne, although we have now moved work orders, purchase orders, and inventory functions into Maximo. We still have AR and AP in EnterpriseOne.

Essentially, we use Maximo for the operations functions and EnterpriseOne for the financial side.

What is most valuable?

The interface is very user-friendly.

The reporting functionality is good.

What needs improvement?

We originally used EnterpriseOne for preventative maintenance, but it is not very good at that so we migrated to Maximo for that task.

For how long have I used the solution?

We have been using JD Edwards EnterpriseOne for quite some time, since 2007.

What do I think about the stability of the solution?

Stability-wise, this is a very good solution.

How are customer service and technical support?

The technical support from Oracle is okay.

Which solution did I use previously and why did I switch?

We have used this product for many years. I have not noticed much difference between version 9.1 and 9.2.

Quite some time ago, I worked with Oracle EBS and it is not as user-friendly as EnterpriseOne.

How was the initial setup?

I cannot set up EnterpriseOne on my own.

What other advice do I have?

We used to use the Data Access Studio (DAS) to extract data from EnterpriseOne, although we now use Oracle OBIEE for that.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
JD Edwards EnterpriseOne
June 2025
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Chief Financial and Operating Officer at Aicrem Square
Real User
User-friendly, flexible and easy to customize, and offers good support for different industries
Pros and Cons
  • "The most valuable feature is the user experience, where you can create your own queries, it sends you alerts, and it's very flexible."
  • "I would like to see the HR features enhanced with respect to localization for South Africa and other countries."

What is our primary use case?

We are a consultancy and we use this solution to provide services for our customers.

Over time, I have used JD Edwards for a variety of use cases. One of the very recent ones was converting from strong discrete costing to actual costing in a manufacturing setting. Some other examples are capital asset management and AP automation.

What is most valuable?

The most valuable feature is the user experience, where you can create your own queries, it sends you alerts, and it's very flexible.

The interface is very user-friendly. As long as you apply logic, it is easy to do the technical stuff. It is structured well so you don't always have to depend on technical people to do things like create reports.

It has the latest features in terms of embedded mobility and orchestration.

The integration with other products is easy to do.

Customization is easy to do, as long as you stick to their rules. It can be customized in a cloud-based deployment, as well.

There are tools in place that allow users to update the system themselves, without any technical support.

Support for developers is easy because they have their own toolset. They have options for using SQL, RPG, and different languages, depending on the hardware that you're using.

What needs improvement?

I would like to see the HR features enhanced with respect to localization for South Africa and other countries. They have perhaps 12 localizations but I think that for countries like South Africa, where the payroll system is unique, they should start investing more heavily.

I would like to see more training documentation, or alternatively, training that you can do without having to go offsite. Unfortunately, when training with Oracle, it is quite expensive. Also, the instructors come from India and the dialect is very difficult for people from South Africa to understand. Consequently, a lot of people feel that it's a waste. It could have been very good but they didn't understand what the trainer was saying. This is a big thing that I would like to see more with. The documentation that they have is good, but it's very expensive so people would rather not buy it.

For how long have I used the solution?

I have been working with JD Edwards EnterpriseOne for about 20 years, since 2000. Prior to that, I had been using JD Edwards World since 1991.

What do I think about the stability of the solution?

EnterpriseOne is used on a daily basis and the actual solution is very stable, whether deployed on-premises in on the cloud. Stability will depend on who did the setup, as with any system. When you try to take short cuts then you end up short anyway.

What do I think about the scalability of the solution?

It is absolutely easy to scale this product. We have about ten users in the company.

Which solution did I use previously and why did I switch?

I have a little bit of experience with similar products from several vendors, including Microsoft Dynamics and SAP. I have found that the user experience is much nicer within JD Edwards, compared to anything else that I have seen. It is not rigid and allows you to change or customize things within the framework that is provided.

NetSuite is a little bit cheaper than JD Edwards, although they are catering more to smaller enterprises rather than medium-sized organizations. They compromise certain functionality or applications. A lot of the applications out there are good for startups, but the moment that you start diversifying, you have to start looking either at add-ons or re-implementing different ERPs. The trend lately is not to just replace everything. Rather, have additional or complementary products that suit your needs

With JD Edwards, it is a fully integrated system so you can run just certain modules, but it's optimized if you use the full ERP system. For example, if you need procurement, work orders, and financials, then there is a benefit to moving everything into one system.

How was the initial setup?

Provided you understand the framework, it is quite easy to install and set up. After this, it is easy to maintain and manage. The length of time required for deployment depends on whether you have a proper blueprint because all of the processes are embedded. With all of the blueprints available, for a new installation, it can take between six and nine months.

The deployment will also depend on the state of your data. It may already be clean, or it maybe needs to be pre-processed before migrating. I would say that every situation is unique. You can do the majority of the setup offsite, just by getting all of the business processes in advance. Then, when you start UAT and other testing, you go onsite and go live. It's not that complex. I came from a financial background and moved into the IT sphere, which was not that difficult to do.

The maintenance is done with our in-house team. Normally, you have one person for every module. However, on the technical side, you only need one person because everything has been automated and is orchestrated to do a lot of the work for you. It just pops out some reports and alerts as it monitors the system for you.

What about the implementation team?

In some cases, we used assistance from the vendor during the implementation, although we have also deployed it ourselves. These days, a lot of the migration, upgrades, or updates are done internally.

When it comes to supporting our customers, we are able to do functionality support because we've got in-house business analysts who do the actual applications. 

What's my experience with pricing, setup cost, and licensing?

The licensing is for mid-market businesses, where it is cheaper than Oracle Cloud, EBS, or SAP. It is very much on part with Dynamics, although Dynamics can become quite pricey in the end.

The cost of licensing depends on the modules that are being used. It varies because some of them are user-based, whereas others are employee-based. 

There is a lite license and a normal license. People who use it full time, like in procurement or for someone doing purchase orders, use a normal license. On the other hand, when you get people that only do approvals, for instance, then they can get a lite license and it's a little bit cheaper.

What other advice do I have?

Most of my experience is with on-premises deployments, although I have also worked in an environment where we hosted it on the cloud. If you have a cloud-based deployment then it's managed and maintained by the vendor, although you can still have your own customizations that are unique to the business.

The vendor continuously improves this product, basing their changes according to the feedback provided by customers. At this point in time, it is difficult to asks for specific features because they're very compatible with any other system in the market.

They are very strong in the manufacturing, construction, and engineering industries.

My advice for anybody who is implementing JD Edwards is to make sure that all of your processes are stabilized and standardized. Follow the best practices. Make sure that the processes are not coming from somebody who had good ideas 60 years ago but in reality, are no longer effective.

The best thing to do is make sure that the data is clean and you have the blueprints for the business processes according to best practices.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
ceo at maesys
Real User
Top 5Leaderboard
Robust and stable management with a rich set of functionalities
Pros and Cons
  • "The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good."
  • "The product’s pricing should be improved."

What is our primary use case?

I use the solution for managing financial aspects like accounting, customer providers, and distribution of goods.

What is most valuable?

The tool is valuable for its rich set of functionalities and stability.

What needs improvement?

The product’s pricing should be improved.

For how long have I used the solution?

I have been using this solution for the past five years.


What do I think about the stability of the solution?

The solution is stable.


How are customer service and support?

The customer service and support is good.


How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was complex. Currently, approximately 10 to 20 individuals within our company are using the solution.


What's my experience with pricing, setup cost, and licensing?

The solution’s pricing depends on the module you’re purchasing.


What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Volunteer Engagement Specialist at a non-profit with 11-50 employees
Real User
Easy to use, reliable, fast learning environment
Pros and Cons
  • "It is easy to inquire about any account in our company."
  • "It does not submit the inquiry as requested. We have to close the application and restart the computer."

What is our primary use case?

Our primary use case is for accounting, budgeting, project costs, and all cost-related financial purposes.

What is most valuable?

I have found their budgeting and financial inquiries are easy to work with. It is easy to inquire about any account in our company. They are good with financial and accounting platforms.

What needs improvement?

From my perspective sometimes it is glitchy.  We have to close the application and restart the computer. It does not submit the inquiry as requested. 

For how long have I used the solution?

I have been working with JD Edwards EnterpriseOne for the past nine months.

What do I think about the stability of the solution?

I have found the stability matches our current expectations.

What do I think about the scalability of the solution?

We are having a few issues with scalability bringing other individuals into the same purchase order. This is something that needs to be improved.

How was the initial setup?

It is straightforward. I learned it in a week to ten days and I am doing the purchasing orders as well.

What other advice do I have?

I would rate JD Edwards EnterpriseOne a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Help Desk Technician at a government with 1,001-5,000 employees
Real User
Improved dashboard, financial benefits, and reliable
Pros and Cons
  • "I have found the solutions best features to be financial procurement, inventory, and manufacturing."
  • "The flexibility of workflows and multi-industry implementation support should be improved."

What is our primary use case?

We use the solution in trade, construction, financial, and manufacturing. It has the capability of operating in all sectors.

How has it helped my organization?

The solution has provided our company with very strong procurement and supply chain abilities. Our clients are very happy.

What is most valuable?

I have found the solutions best features to be financial procurement, inventory, and manufacturing. Additionally, the dashboard has improved over the years and it is good.

What needs improvement?

The flexibility of workflows and multi-industry implementation support should be improved.

In the next release, there should be more planning features.

For how long have I used the solution?

I have been using this solution for 14 years.

What do I think about the stability of the solution?

I have found the solution to be reliable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

The support has been excellent, we have never had a problem with it.

How was the initial setup?

The installation is one of the best, it is very easy to install.

What was our ROI?

We have benefited financially from the usage of this solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is not cheap. However, it is priced average amongst competitors.

What other advice do I have?

In terms of financial and distribution, this solution is one of the best. I would recommend this solution to others if they have the money.

I rate JD Edwards EnterpriseOne an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Financial and Operating Officer at Aicrem Square
Real User
The main strength is the provision of a clear audit trail and the ability to adapt according to need
Pros and Cons
  • "The solution is very customizable according to business needs."
  • "Financial side could be expanded by bringing in things like the IMS."

What is our primary use case?

I do a lot of research for our customers, the aim being to provide them with a great solution for their environment. I don't focus on one company or on one product. It's important to figure out which system will actually provide the best return on investment for the business and the industry. I'm a customer and reseller of JD Edwards and my position in the company is COA. Our company also has a partnership with Oracle and with Microsoft. 

What is most valuable?

I like the fact that the solution is very customizable according to business needs and adaptive throughout your business processes. It's not very rigid but they've also got all IRFS standards in line for whenever something changes, and you can just apply that to your accounting standards. The strength of the product is that it provides an audit trail regarding what has happened and who was responsible. It's also a very easy to use solution. Already for many years, on the manufacturing side, the orchestrator and the robotics were already in place. It was already embedded as part of the process and their functionality was really good.

What needs improvement?

I think they could maybe expand the financial side. It's not complex but they could perhaps bring in things like the IMS. Aside from that, I think the manufacturing is really good. I think it's one of the best of all the ERPs, they have very good manufacturing.

It's difficult to pinpoint additional features to include because everything depends on your company and the industries and clients you work with because normally what JD Edwards does is follow the needs of the client and industry standard specifics. They constantly make small improvements and implement innovations. That said, I would like to see more use cases so new customers can see references from existing customer experiences in different industries. 

For how long have I used the solution?

I've been working with this solution since 1991. 

How are customer service and technical support?

We generally get support from our internal consultants who gained experience years ago from clients and consultants who communicated regularly. That's generally how issues are resolved and the consultants on the technical side probably resolve servicing questions and the like. I think the consultants within JD Edwards EnterpriseOne are very self-sufficient.

How was the initial setup?

The initial setup is not complex. If you just follow the instructions then the set up is fine. You just need to grasp the terminology that they're using and the structures of the data and the cloud, and follow what they tell you to do and you'll be fine. You don't really need to be a rocket scientist, there's a logic that you need to apply.

What other advice do I have?

In around 2007, JD Edwards went through a dip and most customers moved to other solutions. Here in South Arica, most government institutions and other clients actually started buying SAP. The company then started doing quite a bit of research and made drastic improvements. Today there are few ERP systems that can actually compete with JD Edwards EnterpriseOne.

For a long time already, it's been possible to run the solution on any mobile app. I like the fact that there is competition because you need different ERP's that work in certain sectors or certain industries and don't always try to cover everything. For example, there are certain ERP's which are very strong in financial institutions.

I would rate this solution a 10 out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Manager at a construction company with 1,001-5,000 employees
Real User
It has simplified the process completely, and on par with the other ERPs that are available in the market now.
Pros and Cons
  • "It has simplified the process completely, and even though it has many features which are available in the market now, but it is on par with the other ERPs that are available in the market now."
  • "We do a straight forward, simple plug and play installation so there are no problems technically now."
  • "Originally, there were some complications with implementation."

How has it helped my organization?

It has simplified the process completely, and even though it has many features which are available in the market now, but it is on par with the other ERP software solutions available in the market now.

What is most valuable?

One feature is that J.D. Edwards supports any software it integrates with.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It's a 100% stable product. In past versions, there were issues of instability. But, now it is entirely stable, as long as it is properly maintained and properly implemented.

What do I think about the scalability of the solution?

It can be scalable to any extent. There are no issues and no boundaries. We find for J.D. Edwards to scale. It can serve small medium and large enterprises at the same time.

How was the initial setup?

Originally, there were some complications with implementation. But now, it is very simple to set up and get everything going in a couple of months. Oracle has done tremendous work on improving the issues that we were facing on the J.D. Edwards front, and they fixed all those issues. Now we do a straight forward, simple plug-and-play installation, so there are no problems technically now.

What's my experience with pricing, setup cost, and licensing?

The pricing of this solution costs an arm and a leg. This keeps the customers away from going for J.D. Edwards.

Which other solutions did I evaluate?

We compared:

We selected JD Edwards because technically it was sound, and commercially, it came at a good price. It was a great value.

What other advice do I have?

When looking for a new product, definitely consider:

  • Stability
  • IT technology
  • Value
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.