Try our new research platform with insights from 80,000+ expert users
Virendra Phophaliya - PeerSpot reviewer
Senior Director at a computer software company with 10,001+ employees
Real User
Top 5Leaderboard
May 11, 2022
Flexible, plenty of modules, and highly configurable
Pros and Cons
  • "The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows."
  • "Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them."

What is our primary use case?

Our parent company is heavily into engineering, manufacturing, and life sciences. Most of our customers using JD Edwards EnterpriseOne is a mixture of manufacturing and life sciences. They are heavy on most of the modules, such as sales, distribution, manufacturing, and finance.

This solution can be deployed on the cloud or on-premise.

What is most valuable?

The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows.

What needs improvement?

Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them. 

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for approximately 20 years.

Buyer's Guide
JD Edwards EnterpriseOne
January 2026
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,899 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of JD Edwards EnterpriseOne on-premise could have some latency at times, but not always. When it comes to bulk data it might be a problem from the customer side when they don't have adequate provision for RAM or hardware.

The latency could be 5 to 10 percent of customers who are large companies, and data volume is a lot, that's the only issue that I have seen. JD Edwards EnterpriseOne has improved because of the additional tools for reporting, when we're reporting, the issue has been resolved. Otherwise, typical the PDF where we used to do a lot of customization for reports is now very good.

How are customer service and support?

The support from Oracle is quite good. In the last two or three years, the entire focus from Oracle is towards the cloud. Though a good level of support is available, they are more focused on the cloud, while a little bit less attention to all the other solutions, such as on-premise applications. For example, EBS or JD Edwards EnterpriseOne. Since it was an acquired solution from Oracle, some distance or gap has been formed.

How was the initial setup?

JD Edwards EnterpriseOne's initial setup is very easy. We have created some migration tools for master and transactional data in an automated way.

What's my experience with pricing, setup cost, and licensing?

JD Edwards EnterpriseOne has a lot of value for the money. The implementation cost and license cost are quite reasonable compared to other solutions, such as Oracle EBS or SAP.

What other advice do I have?

My advice to others is they should know the way the world has changed post-pandemic. They should think about cloud solutions so they aren't dependent on hosting it on their premise. Somebody has to be in person available to support this solution.

I rate JD Edwards EnterpriseOne a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SUDEEP PATIL - PeerSpot reviewer
JD Edwards E1 Technical Lead at a tech services company with 201-500 employees
Real User
Top 10
Jun 6, 2024
Provides tools for human resources and the financial management features are convenient and helpful
Pros and Cons
  • "The financial management features are convenient and helpful in JD Edwards EnterpriseOne."
  • "Implementing JD Edwards EnterpriseOne can have its challenges. For example, we faced issues like timeout exceptions in a recent integration project while pulling data from third-party systems."

What is our primary use case?

We create use cases for clients after completing deployment, development, and unit testing; the end users are given access to the solution for testing before the final handover. We typically prepare these use cases in Word or Excel format.

How has it helped my organization?

I have experience with various modules in JD Edwards EnterpriseOne, including finance, sales order management, procurement, manufacturing, and transportation. I'm familiar with the master tables for each module and have even developed a custom transformation model for a client. This involved creating functional specifications and building the model from scratch to meet their business needs.

Regarding supply chain management, it dramatically enhances distribution operations by streamlining processes from procurement to sales order completion. It includes understanding the entire cycle, such as entering sales orders, submitting them for end processes like shipment confirmation and invoicing, and closing orders after sales updates. Similarly, in procurement, the critical step of voucher matching ensures transaction accuracy and efficiency.

What is most valuable?

The financial management features are convenient and helpful in JD Edwards EnterpriseOne.

What needs improvement?

Implementing JD Edwards EnterpriseOne can have its challenges. For example, we faced issues like timeout exceptions in a recent integration project while pulling data from third-party systems. It required careful consideration of interface options for integration with external systems. We decided to use Orchestration, an advanced tool in JD Edwards, to overcome these challenges and ensure smooth connectivity with external systems. Challenges like these are part of the implementation process but can be effectively managed with the right tools and approach. Another area that needs enhancement is the pricing structure, making it more competitive. Additionally, focusing on more automation features would be beneficial. JD Edwards is already great for integration projects, but further improvements in these areas would make it even more appealing to clients starting ERP projects from scratch.

For how long have I used the solution?

I have thirteen years of experience with JD Edwards EnterpriseOne. 

What do I think about the stability of the solution?

It's very stable and flexible across different modules like finance, document management, order management, transportation, inventory, and manufacturing.

What do I think about the scalability of the solution?

It is a scalable solution. I would rate the product an eight out of ten.

How was the initial setup?

After the development and testing phase, we move the project status to a specific phase for deployment, such as "work in progress" or another designated status based on project setup. Then, a deployment consultant takes over to handle the deployment process.

What other advice do I have?

Overall, I would rate the solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
JD Edwards EnterpriseOne
January 2026
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,899 professionals have used our research since 2012.
Senior Project Manager at a tech services company with 51-200 employees
Real User
Apr 19, 2023
Accounts Payable and Procurement modules are stable and useful features
Pros and Cons
  • "The solution’s Accounts Payable and Procurement modules are the most stable and quite useful compared to other finance modules."
  • "The Fixed Asset module is not desirable because it is complicated."

What is our primary use case?

Recently, we helped one of our clients to implement centralized procurement using the solution. Our clients used to handle their procurement activities separately for individual countries. Now, they have centralized procurement. We do not implement the solution for our clients. We do small projects like improvements to the existing systems.

What is most valuable?

The solution’s Accounts Payable and Procurement modules are the most stable and quite useful compared to other finance modules. For modules related to finance, we are quite satisfied with the AP, General Accounting, Procurement, Sales, and Inventory modules.

What needs improvement?

During our procurement centralization project, we noticed that the EDI interface is slightly complicated. Certain fields are insignificant, but we have to enter information into those fields because the system would not proceed further without those inputs. So, the EDI interface should be improved. The Fixed Asset module is not desirable because it is complicated.

Though the solution has a lot of good features, I do not like the dashboard. If VA tools can be integrated into the solution, it will be helpful for key decision-makers in the organization, like CFOs and CIOs. Currently, these decision-makers rely on a separate VA tool to obtain information.

For how long have I used the solution?

I have been using JD Edwards since 2007.

What do I think about the stability of the solution?

The stability of the solution has been a challenge. I would rate stability a seven out of ten.

What do I think about the scalability of the solution?

The scalability of the product is not great. Some users are more comfortable with SAP as compared to JD Edwards. Our clients are generally medium-sized enterprises. I rate the scalability a five out of ten.

How are customer service and support?

The technical support is good. Oracle responds to the queries we post. They are quite knowledgeable. Support has not been a challenge for us.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In my previous organization, I used Tally. JD Edwards is a much more vast and better tool when compared to Tally. The best part about JD Edwards is that it is an integrated system. All the modules are interrelated. The transactions are interfaced with the finance system, which serves as a reporting mechanism.

If a client asks us to create a new report, our developer takes more time to create the report. If there were any tools available within JD Edwards, it could have helped the developer to code faster.

How was the initial setup?

Since I have been working with the solution for around 15 years, I find the initial setup and configuration simple and straightforward. We need basic experience and domain knowledge to easily understand the configuration and setups. I rate the initial setup a nine out of ten.

What about the implementation team?

The deployment of the solution does not take much time. It is manageable. The CNC administrator team manages the deployment. Deployment is not a challenge.

What other advice do I have?

I am a subject matter expert for finance. People looking to start using JD Edwards should look at the chart of accounts and other basic setups in the finance modules to get an overview of the solution. I would rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Enterprise Architect at a mining and metals company with 51-200 employees
Real User
Mar 13, 2023
Stable and solid with reasonable licensing costs
Pros and Cons
  • "A stable and solid product."
  • "Lacking in certain areas of support."

What is most valuable?

This is a stable and solid product. 

What needs improvement?

We've lost the second and third layer of support to a company that specializes in JD Edwards, so they do all the changes for us. 

For how long have I used the solution?

I've been using this solution for 12 years. 

What do I think about the stability of the solution?

We have some small issues but the stability is fine. 

What do I think about the scalability of the solution?

The scalability is good. 

How are customer service and support?

We have a monthly SOA meeting. Tech support is always busy with tickets, incidents, changes and service requests.

How was the initial setup?

The initial setup is somewhere between straightforward and complex. It was not straightforward, but it was done a while ago and would likely be simpler these days. We used a third party for our implementation 12 years ago. We now have 600 users. 

What was our ROI?

We've seen a return on our investment. 

What's my experience with pricing, setup cost, and licensing?

The licensing costs are reasonable. 

What other advice do I have?

I recommend this solution and rate it 10 out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Luciano Barroso - PeerSpot reviewer
Innovation Director at a tech consulting company with 51-200 employees
Real User
Jan 16, 2023
Flexible as it allows personalization, and it has an improved user interface
Pros and Cons
  • "Flexibility is the most valuable aspect of JD Edwards EnterpriseOne because it allows customization."
  • "What would make JD Edwards EnterpriseOne better is more straightforward project implementation, including reducing the costs associated with upgrading projects."

What is our primary use case?

JD Edwards EnterpriseOne has different use cases here in Brazil. The solution is used by various different companies, but my company usually works with agribusiness, health, financial, gas and oil companies.

What is most valuable?

Flexibility is the most valuable aspect of JD Edwards EnterpriseOne because it allows personalization.

I also like the excellent user experience and improved user interface in the newest version of JD Edwards EnterpriseOne.

What needs improvement?

What would make JD Edwards EnterpriseOne better is an improvement in the reporting tool.

In the future, I want Oracle to continue investing time in JD Edwards Orchestrator because it provides great improvements to automate business tasks and create integrations easily.

For how long have I used the solution?

I have sixteen years of experience with JD Edwards EnterpriseOne.

What do I think about the stability of the solution?

JD Edwards EnterpriseOne is a stable solution, so it's a ten out of ten in terms of stability.

What do I think about the scalability of the solution?

JD Edwards EnterpriseOne scalability is good. You can host the solution on an on-premise machine. You can also install it on the cloud. When you install JD Edwards EnterpriseOne on the cloud, you can scale it whenever, so its scalability level still depends on your architecture and infrastructure.

Regarding scalability, JD Edwards EnterpriseOne is a nine out of ten.

How are customer service and support?

The technical support for JD Edwards EnterpriseOne is good. My team needs to open a service request, and then support gives my team the answer and resolution, so it's good.

How was the initial setup?

Regarding the initial setup of JD Edwards EnterpriseOne, its difficulty level depends on the size of the company and the business requirements. Still, JD Edwards EnterpriseOne is not a complex ERP system to set up.

My company has no complaints about the setup, so it's okay. It's a nine out of ten, setup-wise.

What's my experience with pricing, setup cost, and licensing?

Upgrading projects can make JD Edwards EnterpriseOne costlier, so it needs cost reduction in this area.

What other advice do I have?

My company is an Oracle partner. I have experience with one of the Oracle on-premise ERPs, JD Edwards EnterpriseOne.

I've worked with different versions of the solution, old and new.

Maintaining JD Edwards EnterpriseOne requires at least one technical consultant and two to three functional consultants, depending on the business model. A developer is needed when creating new applications and reports.

I advise anyone planning to use JD Edwards EnterpriseOne to keep it up-to-date because Oracle provides new functionalities, so you should continually update the solution to the latest version. Keep an annual upgrade schedule, so you always have your JD Edwards EnterpriseOne in the upgraded version.

My rating for the solution is ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1475385 - PeerSpot reviewer
Global Oracle JDE Practice Head at a tech services company with 10,001+ employees
Real User
Jun 11, 2022
Continual feature enhancements, low maintenance, and user-friendly
Pros and Cons
  • "JD Edwards EnterpriseOne has improved within all the solutions and there have been a lot of investments by Oracle in these solutions. Most of the functionalities, and business requirements, are available for the system in the solution and there have been enhancements to the processes, UI, and tools, which have been done on a regular basis."
  • "The initial setup of JD Edwards EnterpriseOne is straightforward. However, it could improve."

What is our primary use case?

JD Edwards EnterpriseOne is an ERP solution for our customer's business processes comprising of manufacturing, financials, procurement, inventory, et cetera.

What is most valuable?

JD Edwards EnterpriseOne has improved within all the solutions and there have been a lot of investments by Oracle in these solutions. Most of the functionalities, and business requirements, are available for the system in the solution and there have been enhancements to the processes, UI, and tools, which have been done on a regular basis.

The inbuilt BI user experience and enhanced UI analytics, are very good. These are key features I love about the solution. It is more user-friendly with functionalities continually updating and there's less technical dependency. Rather than hiring a technical person to explain everything or doing the development for you, anyone can do it on their own without any technical help, such as the end-users.

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for approximately 18 years.

What do I think about the stability of the solution?

JD Edwards EnterpriseOne is highly stable.

What do I think about the scalability of the solution?

JD Edwards EnterpriseOne is best suited for small and medium business enterprises. There are multiple features in the solution that customers look for and this is why it has been a good solution for the past 30 to 35 years in the market.

JD Edwards EnterpriseOne is a scalable solution.

How are customer service and support?

If there's any problem, such as a bug in the system, you have the solution on the knowledge garden, on the Oracle website.

Which solution did I use previously and why did I switch?

I am an engineer for the last 18 years and I have not seen any other solution from the market that is better. I have seen some comparable solutions, that might be on par with the JD Edwards EnterpriseOne. However, JD Edwards EnterpriseOne is being rated as the tier one ERP in the industry for SMBs.

How was the initial setup?

The initial setup of JD Edwards EnterpriseOne is straightforward. However, it could improve.

I rate the setup of JD Edwards EnterpriseOne a three out of five.

What about the implementation team?

The maintenance of JD Edwards EnterpriseOne is very low. There can be support after the implementation, but I've seen a lot of customers using the solution without the support. They are able to maintain the solution on their own.

What other advice do I have?

My advice to others is JD Edwards EnterpriseOne is excellent. It has multiple features and business processes of the industry, especially the manufacturing industry, out of the box. There are fewer customizations required. It can meet, 90 to 95 percent of the standard business processes' out-of-box functionality. It is a very good solution from a business point of view.

I rate JD Edwards EnterpriseOne a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
IT Director - Latin America at a logistics company with 5,001-10,000 employees
Real User
Jan 10, 2022
Valuable financial model for sales, pricing, and inventory
Pros and Cons
  • "I think it is strong in sales, inventory, and pricing."
  • "Something that could be included is a supply chain management system. That's what we're looking for."

What is our primary use case?

We use this solution for the financial model. We use it for accounts receivable, with payments, accounting, fixed assets, inventory, and purchasing.

We are a quite large B2B company. The solution is deployed on-premise.

What is most valuable?

I think it is strong in sales, inventory, and pricing.

What needs improvement?

Something that could be included is a supply chain management system. That's what we're looking for.

For how long have I used the solution?

I have been using this solution for 25 years.

What do I think about the stability of the solution?

Stability is good.

What do I think about the scalability of the solution?

Scalability is good. We can do a lot without any problems. We have about 600 people using this solution.

How was the initial setup?

Setup is simple. For deployment, we used eight people to run the software.

What about the implementation team?

We used both consultants and resellers for deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are on a yearly basis, and there are no additional costs.

What other advice do I have?

I would rate this solution 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1089996 - PeerSpot reviewer
ERP Auditor at a construction company with 10,001+ employees
Real User
Jan 6, 2022
An expensive solution which rates unfavorably with SAP for efficiency and lacks sufficient backend support, but provides stability
Pros and Cons
  • "The solution is stable."
  • "We found that the system was unable to address many of our concerns, especially when it comes to project management."

What is our primary use case?

We are using the latest version. 

We use the solution for operational requirements, including procurement, inventory and management. As we are advocates of contraction, we cover almost everything within the system. 

What needs improvement?

We found that the system was unable to address many of our concerns, especially when it comes to project management. We actually found it to be quite hard to use and to lack user-friendliness, which is the reason we decided to move. 

While the overall function for providing coverage is good, the way the system works turned out to be a bit difficult. Efficiency was an issue, as well as user-friendliness. Something which would take five minutes in a standard ERP, takes 10 with the solution. The method of handling the entire transactions should be greatly simplified.

When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution. 

The solution is really expensive. 

If used properly, one can see a return on his investment. If not, it will cost a person a lot of money. It's that simple. 

I have worked with technical support and it actually involves two types of consultants, one technical and the other functional. The technical requirements, such as coding, which comprise the backend, should have more people involved for delivering what is needed.

For how long have I used the solution?

We have been using JD Edwards EnterpriseOne in excess of four to five years. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution.

The solution is used extensively in our organization. 

How are customer service and support?

I have worked with technical support and it actually involves two types of consultants, one technical and the other functional. The technical requirements, such as coding, which comprise the backend, should have more people involved for delivering what is needed. 

Which solution did I use previously and why did I switch?

We have plans to move to another solution. 

What about the implementation team?

Much cost-consuming staff is needed for deployment and maintenance. 

What was our ROI?

If used properly, one can see a return on his investment. If not, it will cost a person a lot of money. It's that simple.

What's my experience with pricing, setup cost, and licensing?

The solution is really expensive.

Which other solutions did I evaluate?

When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution.

What other advice do I have?

The deployment is handled through a third party; in which we have a team of consultants. They handle everything, from the setup, to the implementation, to the training. 

My advice to others is that they use what is available in the system and not attempt to exceed its capacity. 

I rate JD Edwards EnterpriseOne as a five out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.