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it_user539940 - PeerSpot reviewer
Network Administrator at a hospitality company with 1,001-5,000 employees
Vendor
The customizable dashboard lets us get quick insight into our environment.

What is most valuable?

The customizable dashboard lets us get quick insight into our environment. The quick overview of your environment allows you to get to fixing the things that matter most quickly.

How has it helped my organization?

It allows us to plan accordingly for any future growth.

What needs improvement?

There needs to be a way to permanently ignore certain alerts, such as if you have a server where you know the HDD space is low but also know it's never going to grow any to tell it to always ignore that one. Also email alerts for HDD space do not seem to exist, or if they do they aren't working properly or they aren't self explanatory to setup.

For how long have I used the solution?

About a year.

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IBM Turbonomic
June 2025
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What was my experience with deployment of the solution?

No, we did not have any deployment issues

What do I think about the stability of the solution?

No issues with stability

How are customer service and support?

Customer Service:

Customer service is top notch, the product demos and trial we got early on were very helpful.

Technical Support:

We haven't had to use tech support yet but I'm sure they are fantastic

Which solution did I use previously and why did I switch?

We did use Virtualization Manager before and it didn't seem near as robust as Turbonomic and it was more expensive so we switched.

How was the initial setup?

Setup was very easy.

What about the implementation team?

We implemented it with the help of VMTurbo team.

What other advice do I have?

This is an overall great and easy to use product and has been very helpful in our organization, definitely recommend it!

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user539058 - PeerSpot reviewer
Server Admin at Cobb EMC
Vendor
Works/performs as advertised. It automatically removes a large workload in the day to day care of my virtual environment.

What is most valuable?

Dashboard. Quick way to monitor the vCenter.

Improve Overall efficiency dashboard has identified resource consumption by individual VM's either to much or not enough.

How has it helped my organization?

Tuning VM's to the correct resource consumption, memory or CPU, has provided a true snapshot of the environments "foot print". This has aided in the correct sizing of physical machines needed to support the environment.

What needs improvement?

Definitions/descriptions of what each chart means. The line graph looks good, but doesn't mean anything without prior knowledge of what a "good UI" number is for example. I have a server with host UI of 26.7, both desired and current. I guess that is good. I see the definition of what UI is, but I'm not sure what to do if I'm not running optimal. I let Turbonomic suggest, and optimize, but still have double digit UI.

For how long have I used the solution?

2 years

What was my experience with deployment of the solution?

I was told to use the Chrome or Firefox browser because it works better. I don't know if that has been fixed with the later versions of both Turbonomic and Internet Explorer. I still use Chrome to use this product.

What do I think about the stability of the solution?

None noted.

How are customer service and technical support?

Customer Service:

I rate customer service as a 10/10. I've not had any issues when dealing with support or sales team.

Technical Support:

Technical support has aided me one time, and I am totally satisfied. Quick and correct resolution.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

Tech support aided in the install, and then provided training. The install and setup is straightforward.

What about the implementation team?

VMturbo support/presales team installed via remote desktop.

Which other solutions did I evaluate?

VMware Operations Manager.

What other advice do I have?

The Turbonomic solution works/performs as advertised. It automatically removes a large workload in the day to day care of my virtual environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
IBM Turbonomic
June 2025
Learn what your peers think about IBM Turbonomic. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,579 professionals have used our research since 2012.
it_user539610 - PeerSpot reviewer
Senior Systems Engineer at a logistics company with 1,001-5,000 employees
Vendor
It keeps resources loads balanced with in my ESX clusters.

What is most valuable?

Automation of tasks to keep the resources loads on my ESX servers balanced. The reporting functions also save me a lot of leg work when requests are made from those higher up about over environment performance and trends.

How has it helped my organization?

It keeps resources loads balanced with in my ESX clusters. Also the information about scaling up or scaling down machines is very useful as I am able to properly increase or decrease resources for virtual machines. We are more efficient and once again the reporting allows us to get pertinent data quickly.

What needs improvement?

There are a lot preconfigured reports that can be ran within Turbonomics for some of the more common information needed. To do a custom report you have to create a SQL Query string and add it as a report to gather custom information. It would be nice to have the ability to choose the contents of the reports from within the web portal as opposed to getting one from the user community or writing it yourself.

For how long have I used the solution?

Personally, close to a year, but my company has been utilizing it for around 2 years.

What was my experience with deployment of the solution?

No, and the upgrade process was also very easy.

What do I think about the scalability of the solution?

Not scaling out at this point.

How are customer service and technical support?

Customer Service:

Account reps have been great and very engaging.

Technical Support:

Need for technical support has been minimal.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

It was originally deployed before my employment, but I did do redeployment and the process was very simple.

What about the implementation team?

In house.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user539715 - PeerSpot reviewer
Network/Systems Administrator at a tech company with 51-200 employees
Real User
DRS is the closest "solution" we previously used, we switched because we needed a solution for real automation, forecasting, and reporting.

What is most valuable?

Obviously, automation has been the most valuable feature - it's what initially attracted us and likely our main reason for purchase. However, its reporting and planning features are also very useful and contribute greatly to ROI.

How has it helped my organization?

Not having to regularly monitor our VM environments' resources has been a definite improvement over our previous time-intensive and often reactive processes.

What needs improvement?

Built-in, context-sensitive 'Help' would be useful at times, instead of having to search through the User Guide or Community for assistance - or just for those times when you're curious about the function of a particular option/feature.

For how long have I used the solution?

We've had Turbonomic deployed for about 7 months now - plus the initial trial period.

What was my experience with deployment of the solution?

Deployment was very straightforward. Transition from trial to fully licensed was just as simple.

What do I think about the stability of the solution?

Turbonomic has been very stable. Honestly, forget it's even running... until we need to look at a report or have growth/expansion plans for our environment.

What do I think about the scalability of the solution?

Scalability has not been an issue. In fact, we included some additional socket licenses in our initial acquisition as we anticipated adding additional physical hosts to our environment.

How are customer service and technical support?

Customer Service:

Their customer service is top notch - quick to respond and very helpful. Plus, with the Green Circle Community there is the added bonus of a support group (of sorts).

Technical Support:

I cannot speak to their technical support, as we've really not had any issues, and initial implementation was a breeze.

Which solution did I use previously and why did I switch?

Other than manually monitoring and manipulating resources, DRS (which really doesn't even compare) is the closest "solution" we previously used.

Reasons for switching? Real automation, forecasting, and reporting.

How was the initial setup?

As previously stated, setup was very straightforward: Deploy VM, configure connections and targets, and Automate!

What about the implementation team?

We worked directly with Turbonomic - although it was called VMTurbo at the time. Obviously, their expertise was second to none.

What was our ROI?

ROI can sometimes be quite subjective. However, with Turbonomic it’s genuinely evident from the get-go. First, the automation working toward maximum
optimization, efficiency, and uptime. Second, the capacity and future planning capabilities offer the ability to generate the "what-if" scenarios using your own current environment as the model to build on.

What's my experience with pricing, setup cost, and licensing?

Their per-socket perpetual licensing works very well for us. Pricing was aggressive, as compared to other options we had.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Thang Le Toan (Victory Lee) - PeerSpot reviewer
Thang Le Toan (Victory Lee)CIO at Robusta Technology & Training
Real User

I agree with your comments, We have met the client is running is using the DRS and provides connectivity services for E-commerce Web Service and Cloud Gaming for Mobile. What they especially used subjective virtualization, control quality of service, they just used the device to report, send an email to admin. But virtualization practical need automated reporting, process analysis reports of the targets, the must troubleshoot crawl fast enough to the report. vSOM need 30 days, VEEAMOne need 48 hours, and troubleshoot it any time. also with us VMTubor takes 30 minutes to collect and analyze to a report forecasting, targeting decision to fix or adjust. A great software.

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it_user539835 - PeerSpot reviewer
VDI Operations Team Lead at a aerospace/defense firm with 10,001+ employees
Real User
We utilize it to increase our VM density on our VDI clusters.

What is most valuable?

We utilize the Turbonomics product to increase our VM density on our VDI clusters.

How has it helped my organization?

This product has extended the life of our HW and allowed us to get more utilization out of the existing HW before needing to add hosts to the cluster.

What needs improvement?

Would like some better canned reports allowing for average utilization of VMs in the environment during a defined range of hours.

For how long have I used the solution?

2 years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

Some minor issues once in a while with versions - remediated quickly with an update.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Fantastic - any time we've had a problem or needed to get a specific set of information out of the tool, they've helped.

Technical Support:

10 out of 10

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Both, you can do a lot with it out of the box, but you can also get quite advanced with managing the environment.

What about the implementation team?

In House.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Systems/Network Administrator III at a pharma/biotech company with 501-1,000 employees
Vendor
Valuable features include Impact Summary and VM Maintenance Automation.

What is most valuable?

- Cluster Projections, Capacity and Planning

- Impact Summary

- VM Maintenance Automation

How has it helped my organization?

Getting a better understanding on host utilization, providing better planning on infrastructure upgrades.

What needs improvement?

vCenter integration. Would love to have the ability to manager the infrastructure within one window.

For how long have I used the solution?

3-4 years

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

On a scale of 1-10, 10 being the highest -> 10

Technical Support:

On a scale of 1-10, 10 being the highest -> 10

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Straightforward.

What about the implementation team?

In-house.

Which other solutions did I evaluate?

None.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Information Systems Administrator at a financial services firm with 501-1,000 employees
Vendor
Provides Auto Load balancing via the homegrown engine that it uses.

What is most valuable?

Auto Load balancing via the homegrown engine that Turbonomic uses.

How has it helped my organization?

Limits the amount of time I have to spend staring at a screen to find bottlenecks and slowdowns in my virtual environment. The ability at one glance to see what machines are over provisioned or under provisioned and the ability to adjust that with just a click.

What needs improvement?

User interface could use a bit of tweaking.

What was my experience with deployment of the solution?

None whatsoever.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Exceptional, customer service and support is amazing!

Technical Support:

Very high, I have had numerous training and question calls with tech support and everyone on the team knows exactly what they are talking about.

Which solution did I use previously and why did I switch?

We have run earlier version of vROPS, and Foglight.

How was the initial setup?

The install was clean and simple, tailoring it to our environment didn't take much but does take some thought.

What about the implementation team?

We implemented in-house with the use of Turbonimics legendary support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Systems Architect at a sports company with 51-200 employees
Vendor
I like that it allows me to easily pull up PDF report.

What is most valuable?

I've found that the automation of moving VMs for resource allocation is second to none. Excellent feature that makes my life a lot easier.

How has it helped my organization?

This product allows me to do other things while it takes care of all the "grunt" work. It also allows me to pull up reports in PDF format as needed, with ease.

What needs improvement?

This is a very powerful tool that we don't use to its fullest, mostly due to the GUI. If it can be a bit more user friendly and easier to manipulate, I may be able to use the other powerful features it provides.

For how long have I used the solution?

We've been using Turbonomics for about a year now.

What was my experience with deployment of the solution?

Deployment was smooth and easy.

What do I think about the stability of the solution?

No issues. Very stable product.

What do I think about the scalability of the solution?

Only because of licensing, since the model we have is per Core.

How are customer service and technical support?

Customer Service:

Excellent.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

None.

How was the initial setup?

Straightforward and easy.

What about the implementation team?

In-house team.

What's my experience with pricing, setup cost, and licensing?

Make sure you account for future cores, if this is still the licensing model.

Which other solutions did I evaluate?

No.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free IBM Turbonomic Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free IBM Turbonomic Report and get advice and tips from experienced pros sharing their opinions.