IBM Turbonomic Reviews

Starting from the reporting and recommendations, every feature has been very helpful. Even when we decided to not fully automate it, now we have a lot more visibility into what is happening, on a single pane of glass.

We use the tool to properly size the virtual servers and get a lot of resources back, while reducing the Ready time, so that was like winning twice.

I would like to have a report to see all the snapshots.

About a year now.

No issues at all. That was the goal since the first call: please don't bring me something else to manage that will take forever to be in place. Thirty minutes on the phone and the tool was working.

No.

No.

Excellent.

Great too. Didn't go to anybody who didn't knew what was doing. Sometimes when you call to support, you get that feeling that the guy is not following you or does not have a clue what you're asking for. That never happens with their support.

No tool before.

Very straightforward. Thirty minutes on the phone and the tool was working.

In-house.

Not calculated yet, but definitively positive, since we recoup a lot of resources.

They are very flexible on how to make it happen.

No.

Great tool, easy to recommend.

One of the most valuable features for us was the automation aspect. Defining policies to automate the recommendation process helped us in saving valuable time and reducing manual workload. Going one step further we will be implementing the automatic deployment of hosts based on the desired state information coming from Turbonomic. This way we can have hosts dynamically installed and booted based on our workload.

We have been able to reduce manual labor in keeping our environment healthy performance wise.

One of the areas of improvement are the UI. The current UI feels a bit out dated. Although all information is readily available and easily accessible. From what I have heard and seen at VMworld 2016, a new UI is in development and will be released shortly.

1 year.

Deployment is very simple and straightforward.

None.

Due to the ability to link multiple instance to each other, it can easily be scaled and segmented.

The contacts we had with customer service have been top notch. Very friendly, always willing to help and quick response.

Same as the customer service.

Very simple and straightforward.

In-house.

Less load.

- Balancing workloads across my environment.

- Planning for additional workloads and purchases.

Turbonomic has made more time available for me to pursue other projects.

I would like to see the interface move to HTML5, but I am told that is in the works.

2 years.

None at all, it was very easy.

None.

None.

Probably the best customer service I have ever encountered.

Excellent.

No.

It was very simple, deploying a VM template with a few settings is a breeze, and integration to vCenter is seamless.

I implemented this myself.

The real time resource usage and capacity planning have been essential to my work.

As a one man IT department, keeping track of resource use across multiple sites has been complicated at best. With Operations Manager, I can see my entire infrastructure in one view, in real time.

Personally, I find the interface, especially for a new user, to be less than user friendly. I don't think this is an issue due to a poor product, but more because the product can do so much, finding the simple tasks can be difficult. After using for a while, it makes sense, and navigating becomes easier.

Less than 1 year.

None, deployment was smooth and easy.

No.

Top Notch. The one time I need to contact support, they were responsive and courteous.

I have only needed support once, and the technician was knowledgeable and helpful in resolving my issue.

No.

Very straightforward. It took me longer to identify a free IP address on my network than to get the software running.

Direct from Turbonomic.

The pricing is quite fair, especially compared to VMware Operation Manager.

My review is unbiased and true to my use, however I was promised compensation for my review.

Turbonomic does a great job of handling things like:

• Load balancing in VMware clusters
• Giving insights into how VMs are being utilized resource-wise
• Giving insights into how virtualized applications are running inside of VMs
• Offering suggestions (and that can be automated) to adjust clusters, host hypervisors, and VMs for the best performance

It has saved us a lot of time in keeping our vSphere clusters running smoothly.

We have used this solution for four to five years.

This is one of the areas that Turbonomic shines. Any issues we have with the product are handled quickly. Turbonomic has a great and knowledgeable support staff. There are no first-tier database reading techs here. (You know what I'm talking about!)

Technical support is very professional, efficient, and knowledgeable.

The setup was straightforward. Understanding how the application works in our environment and how to set up rules for different clusters, however, took a little longer. Turbonomic has great training materials on their web site and a really good user forum. They have a top-notch support and engineering team.

Load balancing, reporting, dashboards, and capacity planning.

We no longer have to worry about cluster management, even in an environment with multiple hypervisor vendors.

Not quite used to the new UI.

Four years.

None. And support has assisted over the years, as our infrastructure has grown and evolved from one hypervisor vendor to another.

None.

None.

Nine out of 10 (because no one is perfect).

Nine out of 10 (because no one is perfect).

Nagios.

Simple.

Me, myself, and I.

It is hard to count the amount of time it has saved over the years.

Simple per processor, typical of a hypervisor based product.

eG Innovations, Nagios, Cacti, openstack, vRealize SCVMM.

As a MSP, a hidden gem is the planning guide. I use it for sales guys to determine if they need to purchase any new CPU nodes, for quotes they are preparing for potential clients.

Turbonomics ability to present suggested improvements, and enact those changes upon approval, have been very helpful in our environment. We are able to right-size VMs and host resources to save money and provide services to the business.

We have saved money by not having to purchase Enterprise (including DRS) and no longer having to manually balance VMs in a cluster.

The interface has so much to offer, it is a bit complex and there is a learning curve. However, they are more than happy to spend time teaching you to use the product.

Over one year

None

None

None

Excellent

Excellent

No

No

We set it up with Tubonomic's help.

We are saving money and time, so it is good.