it_user542373 - PeerSpot reviewer
Server Infrastructure and Operations at a financial services firm with 1,001-5,000 employees
Vendor
Once it is set up and running, it works behind the scenes to run the VMs as efficiently as possible based on the available resources.

What is most valuable?

Turbonomic (VMTurbo), once it is set up and running, works behind the scenes to run the VMs as efficiently as possible based on the available resources.

How has it helped my organization?

Turbonomic, per its design, finds bottlenecks and, depending on how it is configured, recommends actions and takes action to resolve the bottlenecks. Bottlenecks could be related to RAM, CPU, disk IO, etc.

Instead of buying more RAM for ESX hosts, Turbonomic managed the VMs in a more efficient way than DRS. The software makes recommendations of increasing the number of ESX hosts.

After our ESX lease was up and we purchased new hardware with more RAM, we continue to use Turbonomic in our development and UAT lane. I expect to use this product when using the cloud as the cost of CPU and RAM in the cloud will be prohibitive.

What needs improvement?

Turbonomic is not easy to use out of the box. It took a two-day session with an on-site tech to get up to speed.

The product's economics terminology is initially foreign to a system administrator.

There are many options in this application and if the admin is not using the app frequently it is easy to forget.

For how long have I used the solution?

Six months.

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May 2024
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How are customer service and support?

Customer Service:

Customer service was pretty responsive.

Technical Support:

Technical support was pretty responsive. Issues that could not be immediately resolved were escalated to Engineering/development.

How was the initial setup?

We got help from an on-site tech to perform the install.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user541305 - PeerSpot reviewer
Senior Systems Engineer at a insurance company with 501-1,000 employees
Vendor
When spinning up new servers we use vendor best practices and hardware sizing documents.

What is most valuable?

The right sizing and resource balancing.

How has it helped my organization?

When spinning up new servers we use vendor best practices and hardware sizing documents.  Turbonomic lets us see real usage and resource requirements.

What needs improvement?

I would still like to see more canned reports for historical data.

For how long have I used the solution?

About 3 years.

What was my experience with deployment of the solution?

Deployment is easy.

What do I think about the stability of the solution?

Turbonomic is stable the only piece is the discovery could still be better.

How are customer service and technical support?

Customer service has always been great with Turbonomic.

Which solution did I use previously and why did I switch?

Previously we used vCOPS.

How was the initial setup?

The initial setup is really easy and just point and click.

What about the implementation team?

Deployed through in house team.

What was our ROI?

Right sizing our environment saves us money by not having to purchase additional hardware.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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IBM Turbonomic
May 2024
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PeerSpot user
Director of IT at a non-tech company
Vendor
Simple deployment - point it to vCenter and give it credentials.

Valuable Features

The automated moving of VM's to hosts that provide the best performance is awesome along with the right-sizing of the VM automatically save a tremendous amount of time.

Improvements to My Organization

Our CPU ready used to be off the charts, after just a day or two, Turbonomic had it all fixed and users were very happy.

Room for Improvement

Automatic upgrades that are hands off would be great, however the upgrades are pretty easy and take only a few minutes.

Use of Solution

5+ years

Deployment Issues

Deployment is dead simple, point it to vCenter, give it credentials and you're done.

Stability Issues

None, very stable product.

Scalability Issues

Nope.

Customer Service and Technical Support

Customer Service:

10/10. Anytime you call for support, they know exactly what the issue is.

Technical Support:

Great - 10/10

Initial Setup

Dead simple.

Implementation Team

I did it by myself

ROI

The product paid for itself within 30 days.

Pricing, Setup Cost and Licensing

Speak with a rep.

Other Solutions Considered

No.

Other Advice

If you don't at least try it, you'll never know how much better things could be.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user212832 - PeerSpot reviewer
Network & Communications Architect at a healthcare company with 10,001+ employees
Vendor
In addition to the core feature set, the planning tool has been invaluable to us.

What is most valuable?

Other than the core feature set, the planning tool has been invaluable to us.

How has it helped my organization?

VMTurbo Operations Manager has given myself and my staff more time to focus on other projects and tasks as well as improved overall performance of the virtual environment.

What needs improvement?

The UI could be improved.

For how long have I used the solution?

We have been using this product for the past 11 months.

What was my experience with deployment of the solution?

None at all, very smooth deployment and pretty easy to tune so far.

What do I think about the stability of the solution?

None at all.

What do I think about the scalability of the solution?

None at all.

How are customer service and technical support?

Customer Service:

10/10, everyone has been very helpful and even my pre-sales guys are very easy to reach and check up on my from time to time.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

We evaluated vCOPS but decided we received way more functionality and automation with VMTurbo.

How was the initial setup?

Very, straightforward setup by deploying the OVA template. You can slowly automate tasks once you’re comfortable with what its recommending.

What about the implementation team?

We implemented in-house.

What was our ROI?

Within 6 months to 1 year… (helped avoid the immediate need to replace some older test storage).

Which other solutions did I evaluate?

We evaluated vCOPS but decided we received way more functionality and automation with VMTurbo.

What other advice do I have?

Do the 30 day demo, you have nothing to lose and everything to gain.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

I have to agree about the planning tool as that is what helped me sell the solution to our Management in November. We are now using it and planning VM additions takes all but 5-10 minutes versus the manual spreadsheet method of 4-5 days.

See all 2 comments
it_user691581 - PeerSpot reviewer
Server Systems Administrator at a manufacturing company with 1,001-5,000 employees
Vendor
The ability to utilize simple graphs to cost-justify the addition of new equipment and resources is extremely helpful.

What is most valuable?

The ability to utilize simple graphs to cost-justify the addition of new equipment and resources is extremely helpful, and goes beyond what is provided in other solutions.

How has it helped my organization?

Automatic migration of VMs keeps our workloads balanced at an efficient level.

What needs improvement?

The "consumer and producer" model Turbonomic is based off of can be a bit difficult to understand in the beginning. Continued awareness of the "Green Circle" portal for training and tips will always be useful.

For how long have I used the solution?

2 years

What was my experience with deployment of the solution?

Deployment and upgrading is simple and reliable.

How is customer service and technical support?

Customer service always responds quickly, and is knowledgeable and thorough.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Network Admin at a tech services company
Consultant
I am able to balance my VMs across all my hosts in my cluster. Also it can help with right-sizing both memory and vCPU.

What is most valuable?

I am able to balance my VMs across all my hosts in my cluster. Also it can help with right-sizing both memory and vCPU.

How has it helped my organization?

It allows for automation thus freeing my time to do other projects.

What needs improvement?

It would be nice if it was easier to remove a host from that we would not want to manage (licenses).

For how long have I used the solution?

Five years.

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

I haven't had to use it much, but the couple of times I called, it was taken care of right away.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Setup was very straightforward.

What about the implementation team?

In-house.

What's my experience with pricing, setup cost, and licensing?

The software is very cost effective, especially in comparison to other products.

Which other solutions did I evaluate?

VMware vRealize.

What other advice do I have?

I love the product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user690069 - PeerSpot reviewer
Sr. IT Consultant - Infrastructure Management at a energy/utilities company with 10,001+ employees
Vendor
Enhanced Server Infrastructure Performance - Smart Tool with ease of implementation

What is most valuable?

Automation, reports, capacity planning, dashboards.

How has it helped my organization?

Due to automation of workload placements Infra Management has been more efficient and smooth. Performance check and appropriate action taken to eliminate the same. Proactive suggestions based on underlying issues have helped us a lot. Due to that, we have reduced number of Incidents and effort being spent to manage our environment.

What needs improvement?

Include more report generation options using GUI instead of queries.

For how long have I used the solution?

Over two years.

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

Very stable and easy to handle.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

Excellent, in my personal experience. Proactive, quick, and ready to help anytime.

Technical Support:

Technically strong and ready to help for new technology integration with this tool.

Which solution did I use previously and why did I switch?

Based on our hunt for finding a smart tool. This was the first one.

How was the initial setup?

Very easy initial setup and support team was always there to address any issues.

What about the implementation team?

In-house, directly through Turbonomic.

What was our ROI?

Enhanced Infra Performance, reduced cost by efficient hardware usage, automation of server workload placements resulting in reduced monitoring cost.

Which other solutions did I evaluate?

Yes, but this was cost effective and best.

What other advice do I have?

Looking forward to new features and planning to utilize rightsizing of our environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user686040 - PeerSpot reviewer
Senior Cloud Engineer at a tech services company with 201-500 employees
Consultant
Turbonomic balances on more metrics than vROps and has helped us utilizing our hosts in a better way. We are also using the API heavily for querying performance data.

What is most valuable?

The load balancing is the most valuable feature of the product. Turbonomic balances on more metrics than vROps and has helped us utilizing our hosts in a better way. We are also using the API heavily for querying performance data.

How has it helped my organization?

Turbonomic has, to an extent, helped us grow our VM environment without us having to buy new hardware. We are also using the performance statistics gathered by Turbonomic in our operations dashboards to give us control over the environment.

What needs improvement?

Looking forward to the new HTML 5 UI.

For how long have I used the solution?

One and a half years.

What was my experience with deployment of the solution?

The deployment is very easy. You need to invest some time in adjusting the thresholds to suit your hardware and environment.

What do I think about the stability of the solution?

Some of the previous versions have had some issues with the stability, but the latest versions, >=5.7, seems to have fixed this.

What do I think about the scalability of the solution?

We have 4000+ VMs in our environment and 120+ Hosts. No issues so far with the scalability.

How are customer service and technical support?

Customer Service:

Good customer service. Not too "pushy" on additional features, and always trying to understand our needs and to see if there are areas where we could use the product in a better way.

Technical Support:

Great technical support. Fast response and very knowledgable.

Which solution did I use previously and why did I switch?

Have used vROps for a little while. Much more complex and didn't give us the same value.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free IBM Turbonomic Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free IBM Turbonomic Report and get advice and tips from experienced pros sharing their opinions.