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PeerSpot user
System Architect at a tech vendor with 501-1,000 employees
Vendor
It has automated move and workload placement.

What is most valuable?

Automated move and workload placement.

Resource planning.

How has it helped my organization?

Planning for capacity is much easier now. It is relatively simple to model growth based upon expected company growth for a given cycle, allowing us to acquire the necessary hardware in time to meet the demand.

What needs improvement?

The interface could use an update. Additional options in data views and dashboards would be welcome. We would also like to see expansion made in the UCS tools that they provide, to allow viewing the entire UCS environment and not just the equipment that hosts a hypervisor.

For how long have I used the solution?

We have used Turbonomic (VMTurbo) for about 3 years. It replaced VCOps at the time.

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What was my experience with deployment of the solution?

None. The solution was easy to implement although we did wait a while to allow it to perform changes on its own.

What do I think about the stability of the solution?

We were affected by a bug in a release. This did result in unplanned downtime for us. We have modified our policies on updates/patches as a result.

What do I think about the scalability of the solution?

None. The software was been able to keep pace with our environment as it has grown and the licensing model allows us to true up yearly.

How are customer service and support?

Customer Service:

Excellent. Both the sales and support staff have been very accommodating but not suffocating.

Technical Support:

Excellent. We have been aligned with the proper resources to analyze and provide solutions to the problems we have encountered. The responses from tech support have been transparent and they have provided as much information as possible to be sure we are satisfied.

Which solution did I use previously and why did I switch?

VMware vCenter Operations - prior to the VRealize operations incarnation.VCOps provided additional metric data and heat maps to gain additional insight into our VMware installation, but we were still left to decide what this data meant and how to improve our performance. Turbonomic makes plain English suggestions on how to optimize our install base.

How was the initial setup?

The setup was simple, with the deployment of a virtual appliance. Updates are similarly easy. The only issue is the time necessary for Turbonomic to observe the environment before it can provide actionable data.

What about the implementation team?

In house. The solution did not seem intimidating enough to require engagement of an outside resource. That being said, we have not implemented all of the features of Turbonomic either. Perhaps with a Vendor would would have had a greater feature set in place.

What was our ROI?

Our ROI occurred in less than 6 months by allowing us to avoid a costly server upgrade that was planned for parts of our VMware infrastructure.

What's my experience with pricing, setup cost, and licensing?

Turbonomic was able to accommodate our perhaps unique needs in purchasing. Capital expenditures are easier for our team to make versus subscriptions Operating expenditures. Turbonomic offered both models and made it easy for us to even switch between them.

Which other solutions did I evaluate?

We had a prior installation of VCOperations. We did not feel we were getting real value from that installation - or at least that the release of vCOPS that we were on was not providing value.

What other advice do I have?

Turbonomic was positioned perfectly to take advantage of a lack of metrics and tooling that was available for VMware at the time. Their tools were superior to even those provided by VMware. The market has since caught up, and there are many more competitors in this space. Turbonomic will need to continue to innovate and compound upon what makes them unique to stand out.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user541476 - PeerSpot reviewer
it_user541476System Architect at a tech vendor with 501-1,000 employees
Vendor

Yes, I believe in the latest verion we deployed it has a link to preview the new UI. I will start playing there to see how they have chosen to update things.

See all 2 comments
PeerSpot user
Associate Director - Technology Architect at a comms service provider with 10,001+ employees
Real User
It allowed us to plan and scale our capacity based on our sales pipeline. The UI, existing plan modification and the reports layout could be improved.

Valuable Features

Capacity Planning

Improvements to My Organization

It allowed us to plan and scale our capacity based on our sales pipeline.

Room for Improvement

The UI, existing plan modification and the reports layout.

Stability Issues

Yes, after every major update a new bug would cause an issue requiring another update.

Customer Service and Technical Support

Customer Service:

4/5

Technical Support:

3/5

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
IBM Turbonomic
June 2025
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it_user541401 - PeerSpot reviewer
Systems/Network Administrator at a university with 1,001-5,000 employees
Real User
We have primarily used the automation features of the product to right size the VMs and migrate the VMs to best use the resources we have available.

What is most valuable?

We have primarily used the automation features of the product to right size the VMs and migrate the VMs to best use the resources we have available.

How has it helped my organization?

It allows our small team manage a larger infrastructure because we can focus our efforts in other areas.

What needs improvement?

It does not fully understand our DR/SRM (active/standby) infrastructure as we have hosts with nothing on them. When running some reports the numbers are off.

For how long have I used the solution?

5+ years

What was my experience with deployment of the solution?

None.

How are customer service and technical support?

Excellent.  They have gone out of their way to make sure we are happy with the product.  They have helped us make the system work for us, not against us.

Which solution did I use previously and why did I switch?

Many free solutions over the years.  Needed something actively developed and reliable.

What about the implementation team?

In-house deployment.

Which other solutions did I evaluate?

Foglight, VeeamOne, Solarwinds, Xangati

What other advice do I have?

Having longer historical trending on resources has given us insight to our growth potential over the next few years.  This allows us to better budget our needs.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Network Engineer at a tech services company with 51-200 employees
Consultant
Easy VM deployment - set an IP, set a password, give login credentials to clusters.

How has it helped my organization?

Trending on capacity and overall workload for multiple clusters and hypervisors.

What needs improvement?

UI can be clunky at times, they have a new UI just not fully released.

For how long have I used the solution?

4 years

What was my experience with deployment of the solution?

Keep your branding file handy. After updates you will need to rebrand the interface.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

Excellent.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

vRealize, Nagios, SCVMM.

How was the initial setup?

Easy VM deployment - set an IP, set a password, give login credentials to clusters. Boom, done.

What about the implementation team?

The team of me, myself and I.

What was our ROI?

I have not calculated the time saved but would guess its roughly 5-7 hours a week.

What's my experience with pricing, setup cost, and licensing?

Simple, straightforward, inline with others.

Which other solutions did I evaluate?

eG, SCVMM, Nagios.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

It truly is that easy to deploy for sure and has stats within 10-20 minutes.

PeerSpot user
IT Security Engineer at a engineering company with 1,001-5,000 employees
Real User
Being able to easily drill-down to find root issues is valuable.

What is most valuable?

Reporting has added tendentious value.

How has it helped my organization?

Being able to easily drill-down to find root issues.

What needs improvement?

I'd like to see the GUI in HTML5 or something similar. I don't like using Adobe Flash.

For how long have I used the solution?

A year and a half.

What was my experience with deployment of the solution?

Nothing major, only license errors after moving from the product demo phase to the licensed version, which as an easy fix - it did not affect the functionality of the product, just annoying errors.

What do I think about the stability of the solution?

Nothing. I've rebooted the server once and it turned out to not be a server issue.

What do I think about the scalability of the solution?

No, albeit I haven't scaled out much, there hasn't been any issues with adding some nodes here and there.

How are customer service and technical support?

Customer Service:

Top notch. They have really patient and willing to help in anyway they can. The account teams are responsive and always willing to get you to the right person to help with any issues, big or small.

Technical Support:

They're friendly and really know the product inside and out - as well as the technologies that work with the product.

Which solution did I use previously and why did I switch?

At my current company we only had the free stuff from VMware, but other products were used at previous companies like vCOPS. Pricing and user friendlies. Not feeling like a small fish in a big pond. And the product did exactly what I wanted.

How was the initial setup?

Very simply and fast setup. Customizing can feel daunting at first.

What about the implementation team?

Implemented with Turbonomic.

What's my experience with pricing, setup cost, and licensing?

If you're on a strict budget and the numbers on the quote aren't far-off, let them work with you. I've also had sizable discounts when returning for more licensing and modules.

Which other solutions did I evaluate?

Foglight and vROps. Each had their strengths, but overall what suited my company's needs best was Turbonomic.

What other advice do I have?

Shopping around is important and depending on what gaps you're trying to fill one product may be better than the other.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
AVP, Senior Server Systems Engineer at a financial services firm with 1,001-5,000 employees
Vendor
Resource Load Balancing, Right-sizing recommendations and Capacity Planning are important features.

What is most valuable?

Resource Load Balancing

Right-sizing recommendations

Capacity Planning

How has it helped my organization?

We no longer have to constantly manually manage host utilization to keep some hosts from running much 'hotter' than others.

What needs improvement?

UI is still maturing. The UI is relatively easy to use but still does not have that professional look to it.

For how long have I used the solution?

3 years

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

Not thus far.

How are customer service and technical support?

Customer Service:

On a scale of 1-10, 9.5.

Technical Support:

On a scale of 1-10, 9.

Which solution did I use previously and why did I switch?

We had used the built in VMware products, they did not do as good of a job of balancing as Turbonomoic.

How was the initial setup?

Very straightforward. Deploy the virtual appliance and set up vCenter connections. Creating the policies takes a little explaining but just for understanding. Once you understand what exactly you are setting up, very easy.

What about the implementation team?

In-house.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user541305 - PeerSpot reviewer
Senior Systems Engineer at a insurance company with 501-1,000 employees
Vendor
When spinning up new servers we use vendor best practices and hardware sizing documents.

What is most valuable?

The right sizing and resource balancing.

How has it helped my organization?

When spinning up new servers we use vendor best practices and hardware sizing documents.  Turbonomic lets us see real usage and resource requirements.

What needs improvement?

I would still like to see more canned reports for historical data.

For how long have I used the solution?

About 3 years.

What was my experience with deployment of the solution?

Deployment is easy.

What do I think about the stability of the solution?

Turbonomic is stable the only piece is the discovery could still be better.

How are customer service and technical support?

Customer service has always been great with Turbonomic.

Which solution did I use previously and why did I switch?

Previously we used vCOPS.

How was the initial setup?

The initial setup is really easy and just point and click.

What about the implementation team?

Deployed through in house team.

What was our ROI?

Right sizing our environment saves us money by not having to purchase additional hardware.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
IT Operations Manager at a university with 1,001-5,000 employees
Real User
The reporting and capacity planning features are the most valuable for me.

Valuable Features

The reporting and capacity planning features are the most valuable for me.

Improvements to My Organization

The reporting features easily allows me to determine where we are having deficiencies in our virtual environment.

Room for Improvement

Our Oracle database servers requires a large amount of resources within the virtual server. Turbonomic always thinks these servers are over-provisioned and would move resources if they were configured auto mode. The performance of the Oracle database servers would not optimally run if Turbonomic made the changes it thinks necessary.

Use of Solution

About 2 years at this point.

Deployment Issues

The support we receive from the Turbonomic's staff made the installation a breeze.

Customer Service and Technical Support

Customer Service:

Customer Service has been very good and our rep is always reaching out to see how they can make our experience even better.

Technical Support:

Technical Support has been good but we have not had the need to use it very often,

Initial Setup

Very straightforward.

Implementation Team

We implemented directly with Turbonomic and it was one of the easiest implementation we have had.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free IBM Turbonomic Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free IBM Turbonomic Report and get advice and tips from experienced pros sharing their opinions.