Try our new research platform with insights from 80,000+ expert users
it_user486621 - PeerSpot reviewer
Systems Engineering Manager at a aerospace/defense firm with 1,001-5,000 employees
Real User
The benefits are the integration with the rest of our system, including solutions for system administration.

What is most valuable?

I think it's the direction in which they're moving in terms of flash storage and being able to take your legacy systems, integrate the old hard drives with flash storage and perform the migrations. Especially when including virtualization and trying to shrink your data center and improve performance.

How has it helped my organization?

HPE has been our de facto standard, and the benefits are the integration with the rest of our system, including solutions for system administration of having one interface with OneView and being able to use 3PAR with your storage and manage everything. The integration with virtualization as all that just brings down cost with administration, and to me that's one of the biggest things it brings.

What do I think about the stability of the solution?

Stability has always been there. Going back to my reliability comment that it's always been very reliable, we've never had any major issues. When there has been issues, it's always been preventative maintenance kind of things that are addressed pretty quickly. With the redundancy that you get in the system, we've never had an outage, per say. Something that you have to maybe go fix, but not a complete downtime.

What do I think about the scalability of the solution?

We never buy just for what we need at the time, we always try to make sure we get the full lifecycle use of the product, and so with 3PAR, it might include having the expandability to add more shelves, or looking at the drives that are denser and things like that, so being able to mix and match parts and stuff.

The scalability has always been there as well, and like I said, in the old version of the BladeSystem, the c7000, that was around for like 10 years, so it's scaled very well. I've never had a problem with scaling.

Buyer's Guide
HPE 3PAR StoreServ
June 2025
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

How are customer service and support?

We have technical account managers, and we call them to handle any kind of maintenance agreement or things like that, and have had very good support from them. If there's something that they can't answer, they're always willing to reach back and get the right point of contact. We've had very good dealings with our technical account manager and technical support.

How was the initial setup?

There's been some cases where we have migrated systems from one data center into our data center, and done consolidations. Some of that requires backing up older platforms, older systems, and bringing them in. We had one scenario where we migrated a customer, and they were using old LTO tape drives, coming into a new system which didn't support that. In those kind of cases, we had to reach out to HPE for support. Those were things we could handle. Again, during those migrations, I can't say that there was anything that we missed our window. Everything worked out very well.

Which other solutions did I evaluate?

We did a trade study between 3PAR and some of the other ones like Pure Storage. I would just say one thing we saw that I think could be helpful is maybe looking at dedupe and how their competitors are doing it, and making sure that they stay aware of what those other competitors are doing as well.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user442923 - PeerSpot reviewer
it_user442923VMware & Storage Design Lead at a university with 1,001-5,000 employees
Vendor

One thing to be wary of is claimed de-dup ratios, unless you have a blocksize of 16KB or multiple thereof you will not see anything like HPe's claimed de-dup ratio.
We got 4 x HP 3PAR 8440's all-SSD (all flash is something quite different) which was bought on a claimed 1.9:1 de-dup (the choice of vendor being poitical rather than based on relative values of the offerings we considered) and we are seeing 1.1:1 to 1.3:1 after moving approx. 550TB to them.
We were told after install that to get the good de-dup we need to re-blocksize our OS's to 16kB or multiples, the OS's (Windows 2k8/2k12 & Linux 6/7) are default of 4KB.
With over 3,500 VM's this is a tall order!

it_user485712 - PeerSpot reviewer
Senior Datacenter Specialist at a aerospace/defense firm with 10,001+ employees
Vendor
I like how easy it is to use for users who don't do storage admin every day.
Pros and Cons
  • "From my perspective, it's really easy for me to be able to get in and do any troubleshooting with it and it's very consistent."
  • "Upgrades on them are a bit tricky. For us to do a head swap on one is a full outer joiner storage frame, which is obviously not that easy to do in a production environment."

Improvements to My Organization

It's consistency. And again, it's going through to HPE for everything. And I know that my blade, my DL and my 3PAR are all going to work seamlessly together.

Valuable Features

What I like about 3PAR is just how easy it is to use. A lot of my guys don't do storage admin every day and yet they have no issues allocating the storage. From my perspective, it's really easy for me to be able to get in and do any troubleshooting with it and it's very consistent. It's a rock steady performer.

Room for Improvement

Upgrades on them are a bit tricky. For us to do a head swap on one is a full outer joiner storage frame, which is obviously not that easy to do in a production environment.

Other Solutions Considered

We have looked at various competitors, and we have swung away from HPE storage, and then back into HPE storage as well. We were looking at EMC for a while, we actually had some BMCs in our environment as well. Right now, they are running alongside our 3PARs, we do actually want multi-vendor storage for their environment, depending on what the demands are for the storage. We treat our 3PARs as our tier two storage.

Other Advice

Either go all Flash or at least a mix of flash and near line, you don't want to just get locked in with just near line or SaaS, because you're going to get locked in with slow disk and it gets really hard to upgrade after the fact.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
HPE 3PAR StoreServ
June 2025
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
it_user484947 - PeerSpot reviewer
IT Manager at Continental Currency Services
Real User
It's not really that complicated as long as you have the basic knowledge on how SANs work.

Valuable Features

It's very user intuitive. It's not really that complicated as long as you have the basic knowledge on how SANs work. It's easily deployable and costs verses other brands is good. This size is also a plus.

Improvements to My Organization

It's more about the redundancy. Their uptime has to be pretty much all the time. They can't really afford to have any down time. The reliability that HPE offers, the 3PARs are just a perfect fit for the company. They're easily deployable and it's easy to provision storage to the blade server when we need to. It just works, it's a perfect fit.

Room for Improvement

There's a lot of stuff you can do with the 3PAR. Right now, we're using it for what it's mainly designed for - the provision storage. I'm still looking into all the other features like Deduplication and Flash Cache.

If we see that deduplication can fit into our infrastructure, and if it will benefit the company, then we'd definitely look into that option. It would be nice to have it as a core feature included in the product initially at no extra cost.

Stability Issues

Everything is straightforward.

Customer Service and Technical Support

It's outstanding.

Initial Setup

As long as you check the start-up manual, you should be able to deploy it pretty simply.

Other Solutions Considered

We went with the HPE product because we really didn't have the need for such a big SAN. The company isn't big enough to warrant an EMC SAN. We're a midsize business, so the 3PAR was a perfect fit for us.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user259707 - PeerSpot reviewer
it_user259707Infrastructure Manager at a tech services company
Consultant

Just Implemented 3Par 8200 Hybrid, using Adaptive optimization. Console very easy to work with, creating VVols is a snap. Looking to work with more of the installed features.

See all 3 comments
it_user477453 - PeerSpot reviewer
Sr. Manager Enterprise Services at a venture capital & private equity firm with 501-1,000 employees
Vendor
Competitive cost when compared to the EMC solution.
Pros and Cons
  • "The reliability. We're able to replicate our array to our DR site with minimal work. It's just turn it on and we're ready to go. It reduces risk for the business."
  • "Our support in the US has been phenomenal, no issues at all. But the European support was poor initially."

Improvements to My Organization

We're almost entirely HPE outside of the network stack, so it's nice to have one place to call for support.

When comparing the cost to the comparable EMC solution at the time that we purchased it, 3PAR was significantly cheaper.

It was almost 100% financial decision. They had similar performance, similar build specs, but the business relationship with HPE was much greater. EMC didn't put their best quote forward when we did our bake off, they came in and put in a really high bid. When they found out we were going to go with 3PAR based almost 100% on the cost, they came back and gave us a better bid, but it was a little bit late at that point.

The technical aspect really were comparable. The difference with the EMC product was in the way that they cashed to their flash. HP's is strictly tiered based on a optimization. The EMC product, could cash reads for any tier into the flash. There was a performance advantage there the I don't know that we would have gotten. However, it was enough to make the decision easy.


Valuable Features

The performance that we get out of it.

We probably purchased too big an array for our needs. We're not even touching on the IOPs that it can do. That's been a great benefit; the support on the 3PAR has been really nice also.

It's very reliable and it was cost competitive with other arrays at the time that we purchased it.

Room for Improvement

Support in the European region. These are things we are addressing with HPE and they're fixing already, but that's been the biggest problem - getting support engineers scheduled for maintenance, replacing a drive, doing an upgrade. We've had scheduling problems with them. We had one instance where the engineer just didn't show up with no excuse.

Our support in the US has been phenomenal, no issues at all. But the European support was poor initially.

Stability Issues

Nothing bad to say about 3PAR. It's been completely reliable. There's always going to be drive failures with any piece of spinning disc. Those are expected and they've been treated, at least in the US region, with really rapid response times, really great support. Support for upgrades has been painless. HPE is very proactive about doing that - they'll let us know that there's a new version and they'd like to upgrade the array. It's fantastic.

Customer Service and Technical Support

It's getting better in Europe, but it could still stand to improve.

Other Advice

I would recommend it over anything. It's a great array; the cost was very competitive; the performance is great.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user331335 - PeerSpot reviewer
it_user331335Database & Hosting Team leader at a media company with 5,001-10,000 employees
Real User

Hi,

Just to provide a latest update. We recently purchased a 8000 series array in our Amsterdam office. The support was provided from local support region in Amsterdam. They have deployed a critical patch when I had issues with the new array.

I do agree that more needs to be done with regards to requesting upgrades to arrays which all are being carried by the SPS team based in India. However, from my experience a lot of improvement was made by HPE in this area. My most recent upgrade for 3 arrays to 3.2.2 EMU2 in 3 separate regions was carried within 2 weeks of making the request and completed without any issues.

Thanks,
Sar

it_user471279 - PeerSpot reviewer
Senior Systems Engineer at a university with 10,001+ employees
Real User
We're using deduplication a lot so getting a return on our investment there is great.

What is most valuable?

Easy management is huge as is the scalability and the performance.

How has it helped my organization?

We're using deduplication a lot so getting a return on our investment there is a great. We're getting a lot of performance through that, so we're running probably a 1000 VMs on a 7440 that has done pretty well for us.

What needs improvement?

It would be nice to see reporting around percent of utilization on the performance side. It tells you what you're doing in the reporting but I would like to know what my array's capable of, versus what I'm using.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

I don't know if you can really fix this but to upgrade from 2 nodes to 4 can be a hassle because you have to re-balance everything. So you have to either do a lot of work or duplicate what you've got which can be expensive. I don't know if there's a good way to fix that though, other than start with 4 nodes.

I think we're getting towards the upper end of what we have and with what HPE would consider our array is capable of and what percentage of that would be helpful, so we don't have to try and guess. Because you know you ask how many IOPS an SSD can get and they'll say, "Yeah, 2000 to 3000," something like that. Who knows what you're actually going to be able to get out of it. Based on your IO size and things like that, being able to see a clear picture would be cool.

How are customer service and technical support?

With 3PAR WE haven't had to use technical support.

Which solution did I use previously and why did I switch?

We came from using Hitachi, so provisioning and that sort of thing is way easier with a small team. It's a lot easier to use, the SSMC and management tools for 3PAR than it was for any of the Hitachi tools that we used.

How was the initial setup?

I'd like to be able to license different tiers of disks for different features. We have arrays that we could use for different purposes really. And so if I'm using near line drives for camera backup, I don't want to have to license them for things like dynamic optimization that I'm not using them for. If they're in the machine, now you have to license everything. So I'd like to see that. It might make things more expensive but I do like the model that Pure uses where it's just everything's included.

What other advice do I have?

Get 4 nodes at the start. I would say that's important. Plan more long term rather than what you need now. Get the licensing and nodes you need upfront, makes it easier to expand later.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user470361 - PeerSpot reviewer
IT Director of Technology at Resorts World Las Vegas
Vendor
We got a lot of IOPS and a lot of throughput with it.

Valuable Features:

We used it in a casino BI environment, along with the BladeSystem 3000. It was a very good performer, and really no problems with it. It was rock-solid. Using it in a BI environment, we got a lot of IOPS, a lot of throughput with it, and very good performance.

Improvements to My Organization:

It's a good performer. There's a lot of options coming out with the 3PAR and I'm very interested in looking at the old Flash systems too. In fact, I'm actually thinking of converting the 3PAR StoreServe that we have over to an old Flash system.

Room for Improvement:

It needs to be cheaper.

Use of Solution:

We're just getting into the 3PAR world. In fact, we're getting ready to stand it up. We just got it. It's not yet running, but I've used 3PAR in the past as well.

Stability Issues:

It's very stable.

Initial Setup:

It was very easy.

Implementation Team:

I had HPE do it.

Cost and Licensing Advice:

It's a very expensive solution.

Other Solutions Considered:

I think it's some of the software features. They've done a good job, and there was always a good class enterprise storage area network. 3PAR's always been at the top. That was a very good purchase by HP when they purchased 3PAR a few years back. That gave them a good enterprise platform, storage platform, that they are now building onto it.

Other Advice:

In a converged environment, 3PAR is a very good product to look at. There's a lot of good competition out there with NetApp and EMC VNX, but 3PAR is right up there with them. It has features and performance.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user471384 - PeerSpot reviewer
CIO at a tech services company with 1,001-5,000 employees
Consultant
We chose to go with it because it runs on OpenVMS.

What is most valuable?

We went with 3PAR because we primarily use other storage solutions for our main production products. We chose 3PAR for one product because it runs on OpenVMS and it's only certified to run on HPE. That's why we went with 3PAR. It was a smooth transition over. It went pretty stable. We got an outside HPE VAR to help with the rollover. It's been very stable since we moved to it so.

What needs improvement?

It's a mature product. It's been working fine.

For how long have I used the solution?

It's been about eight months.

What do I think about the scalability of the solution?

Hard to say with that product line. That product line, it's much more mature. It doesn't grow that dramatically, so we planned ahead with a five year window, to be on that platform. It's running fine. We're not running into any hurdles right now.

How are customer service and technical support?

We have an HPE VAR on the openVMS side that helps us too. We kind of reach out to them if we do.

Which solution did I use previously and why did I switch?

We switched from a really old legacy platform storage solution that was just into life. We were running it on Data Vault which was an HPE product.

How was the initial setup?

We switched from a really old legacy platform storage solution. I'm pretty sure we were running it on NetApp at the time.

Which other solutions did I evaluate?

In most cases Pure Storage is better. It's better overall, and allows us to scale up faster, the cost of ownership's lower, and the replication across areas is good. 3PAR is not bad either, but Pure Storage is just more competitive.

What other advice do I have?

I would also evaluate others hard. We use Pure Storage in other areas a lot.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user471405 - PeerSpot reviewer
Technical Advisor - IT Service Management (ITSM) at a logistics company with 10,001+ employees
Real User
The storage necessary for applications meets the customer's expectation, or internal customer expectation.

Valuable Features:

The 3PAR is a way for us to manage our SAN fabric and have a way to do that in this very complex environment in which we operate. The 3PAR's been something we've relied upon for a number of years and continue to do so.

Improvements to My Organization:

Our particular function works to coordinate with our capacity teams to define the requirements and then they come to us and say they need this amount of storage attached and so forth. From a technical standpoint, I'm not really well versed in that particularly. Internally in our company it's more about defining how we need the storage set up so that the teams that implement the storage necessary for applications meets the customer's expectation, or internal customer expectation.

Room for Improvement:

I was trying to get into the StoreServe this morning; couldn't get into the basic hands-on lab. Technically, I can't address anything as far as features, support, or anything like that which might be helpful.

Scalability Issues:

It's scalable just based on the physical placements of the hardware and the white space involved on the floor.

Initial Setup:

We have teams that work with the fabric directly and do all the fiber channel setup.

Other Solutions Considered:

They give us the storage requirements and then we coordinate with the teams to do it. As far as competition I don't get involved.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.