Data Center Operations at a tech services company with 10,001+ employees
Real User
The stability of the solution conquers us, every day
Pros and Cons
  • "The stability is what we consider to be the best feature it provides. The stability of this solution is what conquers us, every day."
  • "Upgrades could be improved. We would like to see more upgrades."

What is our primary use case?

We use it for the production and backup environments. We use it for a service that we deliver directly in our data center for our customers. It's a live environment, directly for the customers.

What is most valuable?

The stability is what we consider to be the best feature it provides. The stability of this solution is what conquers us, every day.

The deduplication is pretty good too. It does the work.

What needs improvement?

Upgrades could be improved. We would like to see more upgrades.

What do I think about the scalability of the solution?

We have already had situations where we had to optimize and put more space on the storage. It has been very simple to get done. We are happy with what we have in place.

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How are customer service and support?

Technical support is pretty good. We always have somebody available to support us. We do have a maintenance contract with third-party vendors for HPE but we've been attended to very well in this field.

Which solution did I use previously and why did I switch?

It was the first solution that we defined, at the beginning of the data center, so it has always been there. Since I joined the team after the data center was already implemented, I don't have a previous scenario to compare it to, what it has improved or not.

How was the initial setup?

The setup was straightforward, because of the partnership that we maintain with Logicalis. They supported us during the whole deployment.

What about the implementation team?

We used a company named Logicalis. They are our partners for everything that we have. Any doubt that we have or any challenges that we face, they are our port of call. We have had a good experience with them.

What other advice do I have?

We are happy with what we have in place. You should consider getting this solution if you are in the process of acquiring or switching. I would suggest giving this a good look.

The biggest lesson we have learned from using the solution is the stability. This is what I always tell people. The stability is what surprises us. It's a stable solution.

In terms of growth, we are planning on going from 35 terabytes to around 50 terabytes in the six months. We will probably keep using 3PAR but we may change to something better. We are here at HPE Discover 2019 looking for other solutions. If we cannot find something better we will continue using the same technology, the 3PAR.

I would rate 3PAR at eight out of ten because we love the stability but sometimes we still lack upgrades for the solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Infrastructure Manager at a construction company with 1,001-5,000 employees
Real User
The solution, stability, and the performance work well for us
Pros and Cons
  • "The solution, stability, and the performance work well for us."
  • "The newer versions have some other characteristics that we are not using. We would like to use them and set them up in our current version."

How has it helped my organization?

All our data is in 3PAR. 

Our application worked well after we implemented the 3PAR solution.

What is most valuable?

  • Stability
  • Performance

These features are why we like this product.

What needs improvement?

The newer versions have some other characteristics that we are not using. We would like to use them and set them up in our current version.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is reliable. The product is rich and very stable. Since we started, we have not had any problems.

Also, we have some upgrades that we have needed to start for a while. However, stability is a characteristic of the product.

What do I think about the scalability of the solution?

We have not upgraded the size of the discs since we started.

How are customer service and technical support?

Support is good. Every time that we contacted HPE, the problems were solved within a good time frame.

Which solution did I use previously and why did I switch?

Previously, we had another solution where we have some problems. The application would be waiting for the IO. With 3PAR, everything was solved.

The solution, stability, and the performance work well for us.

What about the implementation team?

HPE helped us set it up and the product worked well afterwards.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
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All-Flash Storage
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it_user427308 - PeerSpot reviewer
Data Center Manager
Vendor
We have additional space in the enclosures for additional disks, so we can scale up without any downtime
Pros and Cons
  • "It is very stable. That is why we bought it.​"
  • "We have additional space in the enclosures for additional disks, so we can scale up without any downtime."
  • "I would like them to improve it so I can do firmware upgrades without downtime."

What is our primary use case?

Our use case is Oracle, VMware, and Citrix. Performance is good, but our main scope is to have high availability.

How has it helped my organization?

We have 24 hour production, so it is working.

What is most valuable?

High availability features are the most important for us.

What needs improvement?

Maybe someone can add the suite of features into the Synergy enclosures. That would be a great feature for us.

I would like them to improve it so I can do firmware upgrades without downtime.

What do I think about the stability of the solution?

It is very stable. That is why we bought it.

Sometimes when we do firmware upgrades, then we must have downtime, but this is plant maintenance.

What do I think about the scalability of the solution?

Scalability is very good. We now use only 50% of controllers, so we can scale up from 50% to 100%, when we need it. We also have additional space in the enclosures for additional disks, so we can scale up without any downtime. 

How is customer service and technical support?

We have automatic technical support.

We have called technical support. They are helpful and do not give you the runaround.

Which other solutions did I evaluate?

We have compared a lot of vendors and this was the best solution for us. We were running it when it was originally 3PAR and was not merged with HPE. 

We are very happy with the solution.

What other advice do I have?

I would recommend this solution.

Most important criteria when selecting a vendor: Support is very important for us and the reaction time when we have a problem.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user563436 - PeerSpot reviewer
IT System Engineer
Vendor
We have been running faster and more efficiently since it was installed
Pros and Cons
  • "I have a lot of applications that need higher IOPS, and 3PAR achieves this operation normally without any issues for the management."
  • "I benefit from the HPE Call Home feature. It tells me about any issue once I have it."
  • "Would like to see ​some management functions through a web interface.​"

What is our primary use case?

3PAR 8200 is performing good with our environment. I have a lot of applications that need higher IOPS, and 3PAR achieves this operation normally without any issues for the management. 

How has it helped my organization?

It is working well. IT achieves our targets. We have been running faster and more efficiently since 3PAR was installed.

What is most valuable?

It has a friendly interface using the console. I have been working with it for one year and four months, and I have not found any issues. 

I benefit from the HPE Call Home feature. It tells me about any issue once I have it.

What needs improvement?

Some management functions through a web interface.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is very stable. We have not experienced any stability issues with the 3PAR Storage. We have other vendors' storage solutions (three of them) and we have experienced issues with their storage solutions.

What do I think about the scalability of the solution?

It is scalable, but I do not need to scale it for the future.

How is customer service and technical support?

I have used the technical support for Call Home, when there is an issue in network, not in 3PAR. It is in network.

The technical support is knowledgeable and I have never had an issue with them.

What other advice do I have?

I would recommend this solution.

Most important criteria when selecting a vendor: 

  1. Support
  2. Widely used in the market.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user368673 - PeerSpot reviewer
Director (business) at Ministry of Transport, Information Technology and Communications
Vendor
The most valuable features for us are the switches, which have either 24 or 56 ports, and their connection to the blade servers.

What is most valuable?

The most valuable features for us are the switches, which have either 24 or 56 ports, and their connection to the blade servers.

How has it helped my organization?

We've had faster internet connectivity and improved communications between various groups in our organization. And of course, this means that we are more efficient and can use resources more cost-effectively.

What needs improvement?

It's an expensive solution, so lowering the entry point for owning this solution would be a great improvement. Also, it should include an SSD for big data, something we could really use.

What was my experience with deployment of the solution?

It deploys just without issues for us.

What do I think about the stability of the solution?

The stability is always very good.

What do I think about the scalability of the solution?

We currently have 400 employees, and I believe it will scale for us.

How is customer service and technical support?

10/10

How was the initial setup?

It was very easy and straightforward to set up.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user370131 - PeerSpot reviewer
Head of IT Architecture at a retailer with 1,001-5,000 employees
Vendor
One of the most valuable features for us is that it has a tiered architecture which we were able to easily adopt into our IT infrastructure.

Valuable Features:

Most importantly for us, this product provides us with flexibility, it has a tiered architecture, and was easy to adopt into our IT infrastructure.

Improvements to My Organization:

We built our data warehouse around it, which now operates much more efficiently. We have a smaller footprint, thus saving us physical space and costs associated with larger structures.

Room for Improvement:

I'd like to see more and better documentation on how we can get more out of it. This is lacking right now and I feel like we can do much more with our investment. Both documentation and education on how to best use the product would be nice.

Use of Solution:

We've had it for three years.

Deployment Issues:

We haven't had any issues with deployment.

Stability Issues:

We don't have any problems with stability. The way we've configured it gives us a lot of resilience.

Scalability Issues:

It's extremely scalable.

Initial Setup:

The setup and configuration were pretty straightforward. We were able to quickly adopt it and to get the ball rolling.

Implementation Team:

A third-party proposed the solution to us and we bought it.

Other Solutions Considered:

We did evaluate other options as we were going through a third-party supplier, but I can't recall specifically which other vendors we considered.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions Architect at a tech services company with 10,001+ employees
Consultant
Includes all the common storage features
Pros and Cons
  • "HPE 3PAR has all the common storage features like cell provisioning and deduplication. Usually the solution is chosen by the customer as they have a preference, or the setup is already in their environment."
  • "If HPE 3PAR could handle NAS and all things related to NAS, you would not need to have a mixture of different storages, storage boxes, one solution could fit all."

What is our primary use case?

I am a solution architect, solution designer. Depending on the customer requirements and type of setup, some use the latest versions while others use previous versions.

The solution is used in production environments and cloning environments. We have cloned it multiple times to get better optimization of the storage usage in terms of deduplication.

What is most valuable?

HPE 3PAR has all the common storage features like cell provisioning and deduplication. Usually the solution is chosen by the customer as they have a preference, or the setup is already in their environment.

What needs improvement?

If HPE 3PAR could handle NAS and all things related to NAS, you would not need to have a mixture of different storages, storage boxes, one solution could fit all. 

For how long have I used the solution?

I have been working with HPE 3PAR StoreServ for 7 years.

What do I think about the stability of the solution?

HPE 3PAR StoreServ is a stable product.

What do I think about the scalability of the solution?

This solution is scalable.

Which other solutions did I evaluate?

I have compared HPE 3PAR with NetApp, they have a monopoly over the NAS and can handle NAS very well. 

What other advice do I have?

I would rate HPE 3PAR StoreServ an 8 out of 10  as a solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Snr Systems Enginee at a marketing services firm with 1-10 employees
Real User
Stable, reliable, and good technical support
Pros and Cons
  • "HPE 3PAR StoreServ has been stable."
  • "The solution could improve by being able to handle larger data."

What is our primary use case?

We use HPE 3PAR StoreServ for many purposes, such as our database files.

What is most valuable?

The solution has been good since it was installed, we have not had many problems. We are trying to upgrade the solution to a more current improved solution because it is at its end of life.

What needs improvement?

The solution could improve by being able to handle larger data.

For how long have I used the solution?

I have been using HPE 3PAR StoreServ for a few months. The company has been using the solution for approximately five years. The version we are using is at its end of life, it is a traditional server setup in our environment.

What do I think about the stability of the solution?

HPE 3PAR StoreServ has been stable.

How are customer service and support?

We're being supported locally, but when we have issues with and we have contacted the HPE support, their support is good, it is quick.

What other advice do I have?

I would recommend this solution to others.

I rate HPE 3PAR StoreServ an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free All-Flash Storage Report and find out what your peers are saying about Hewlett Packard Enterprise, Dell Technologies, NetApp, and more!
Updated: April 2024
Buyer's Guide
Download our free All-Flash Storage Report and find out what your peers are saying about Hewlett Packard Enterprise, Dell Technologies, NetApp, and more!