it_user568167 - PeerSpot reviewer
CTO at Bank J. Safra Sarasin Ltd
Vendor
All-flash makes our apps faster, but occasionally it reboots and we don't know why
Pros and Cons
  • "Good performance because it's an all-flash system. Basically, our applications run faster."
  • "Sometimes control is rebooting and nobody knows why, so there are issues."
  • "It's a little bit difficult to figure out where the capacity is used. There is deduplication that, of course, saves space, but it sometimes it's hard to find out where the space is used. If you delete something, do you get it back? So it's not very transparent regarding capacity."

What is our primary use case?

It's used as online storage; for almost all applications we have one.

Performance, in general, is good.

How has it helped my organization?

Primarily good performance because it's an all-flash system. Basically, the applications run faster.

What is most valuable?

Synchronicity mode through the application we use.

What needs improvement?

There is a caching solution, I know it's in development, to increase the performance further.

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For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's very stable. Yes, we've had issues with it. Sometimes control is rebooting and nobody knows why, so there are issues.

What do I think about the scalability of the solution?

It's very scalable.

How are customer service and support?

We've spoken with technical support about the above issues, they have not found the root cause yet.

What other advice do I have?

There are several important criteria when selecting a vendor:

  • quality of the products
  • the technology
  • cost of the solution, of course.

I would give it a seven out of 10, overall. It's a little bit difficult to figure out where the capacity is used. There is deduplication that, of course, saves space, but it sometimes it's hard to find out where the space is used. If you delete something, do you get it back? So it's not very transparent regarding capacity.

In general, the solution is good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user684999 - PeerSpot reviewer
Storage Engineer at Syniverse
Vendor
We added this solution to our organization because of its price-point, speed and performance.

What is most valuable?

Ease of use, cost, and provisioning are the most valuable features.

How has it helped my organization?

It's just something that we added because of its price-point, speed and performance.

What needs improvement?

There is need to have pre-defined setups for your clients so that you know that the configuration at the LS is correct.

What do I think about the stability of the solution?

Stability is good; we had issues at first, but we have cleared them up.

What do I think about the scalability of the solution?

We haven't tried scaling it, yet. I'm sure it will be fine.

How are customer service and technical support?

We have had to use technical support, they were very good. It was a little slow at first, but once we got over that, they were good.

Which solution did I use previously and why did I switch?

We are a large EMC shop and have a lot of EMC products.

The most important criteria while selecting a vendor are the cost and support.

How was the initial setup?

The setup was complex because we were using iSCSI and we don't have a lot of iSCSI at our shop; this made it a little bit more cumbersome for us since we're generally Fiber-attached. This was resolved after we contacted HPE support.

Which other solutions did I evaluate?

Since we're an EMC shop, we test a lot of stuff.

What other advice do I have?

It's a good product. We like it so far and haven't been unhappy with it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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All-Flash Storage
April 2024
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it_user568101 - PeerSpot reviewer
Owner at Serit IT Partner
Consultant
You can mix cheap storage with expensive storage.

What is most valuable?

  • It's fast.
  • You can mix cheap storage with expensive storage.
  • It's very reliable. It's a system that is 100%; no failures.

How has it helped my organization?

We have approximately 100 companies renting servers and storage from us. We are using HPE 3PAR to achieve a hybrid IT solution, combined with Asher.

It helps us earn money.

What needs improvement?

I want an easier solution for provisioning new servers. Currently we need to go in, set up a server, give the server names and functions, declare the number of gigabytes the server has for storage, and so on.

What do I think about the stability of the solution?

The stability is very good. When we buy flexible capacity from HPE, there are HPE personnel that are drifting the solution for us 24/7, 365 days a year.

What do I think about the scalability of the solution?

It is very flexible in terms of scalability.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We have three EVAs that we were using before we took 3PAR.

What other advice do I have?

I would advise colleagues to buy the flexible capacity that HPE provides with 3PAR.

When we selected HPE, our most important criterion is that they cooperate well with us.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior PreSale Engineer at a tech services company with 501-1,000 employees
Consultant
Convergence with the HPE/VMware ecosystem​ is a feature we've found valuable.

Valuable Features:

  • High granularity
  • Easy to use
  • Convergence with the HPE/VMware ecosystem

Improvements to My Organization:

3PAR's ease-of-use has really improved our functioning because it requires less administration and less tuning. It really just works.

Room for Improvement:

We need something with less performance and lower cost to fill a gap in our customer solution offerings. We'd like to be able to have something like branch office storage, which is still capable of interacting with enterprise systems like 3PAR 8400, for example, in terms of replication, backup capability, peer motion, etc. Specifically, we need lower end 3PAR devices. Sometimes, we need 3PAR for the same cost of an MSA2040 to replace it.

Deployment Issues:

There have been no issues with deploying it.

Stability Issues:

We had some issues with power down recovery and boot disk issues. Other than that, it's a stable solution.

Scalability Issues:

We had no issues scaling it for our needs.

Other Advice:

3PAR made its success by scaling down enterprise systems to the mid-range level, which was not typical for the storage market. Although no one cares about inventing something cheap, HP did it with 3PAR and succeeded.

But my advice would to try it! It's cool.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are both customer and partner. We are integrators with pretty advanced internal architecture.
PeerSpot user
it_user227073 - PeerSpot reviewer
it_user227073Senior PreSale Engineer at a tech services company with 501-1,000 employees
Consultant

It works just fine.

See all 2 comments
it_user187086 - PeerSpot reviewer
Associate Infrastructure Manager at a tech services company with 10,001+ employees
Real User
The 3PAR build-in reporting features were the answer to all our reporting woes; Customer support is a perfect 10.

What is most valuable?

The reporting features on the 3PAR are one of the most valuable features in a flexible and intuitive web-based tool.

How has it helped my organization?

Reporting has always been a challenge for our company. Add-on tools for reporting purposes are often expensive and require additional configuration. The 3PAR build in reporting features were the answer to all our reporting woes. We are now able to report as often as we would like, including automated report generating.

What needs improvement?

Storage migration features. Comparing the 3PAR to IBM’s SVC, storage migration could be much easier to perform if there are lessons to be learned from IBM’s brilliant product.

For how long have I used the solution?

I have used this product for the past 2-3 years at various clients including various models of the 3PAR.

What was my experience with deployment of the solution?

No issues encountered. An HP 3PAR business partner performs the implementation with 24x7 support from HP.

What do I think about the stability of the solution?

No issues encountered. The product performs as advertised.

What do I think about the scalability of the solution?

One of the key features of the HP 3PAR storage array is the ability to scale and the ease by which this can be achieved.

How are customer service and technical support?

Customer Service:

Customer service would get a solid 9. 24x7 support is available however this might vary depending on geographic location. Best to check support with the local HP offices or local business partner.

Technical Support:

Customer support would be a perfect 10. The technical support staff are VERY knowledgeable and another key feature would be the call-home feature which comes with a 3PAR.


Which solution did I use previously and why did I switch?

Yes. The cost of scaling up was far too high. When compared with the 3PAR, there has been huge cost savings which resulted in the ROI being achieved.

How was the initial setup?

The initial setup was straightforward. HP’s business partner assisted with the installation and were able to get the 3PAR up and running in very short timelines.

What about the implementation team?

The vendor team (business partner) would get a perfect 10. Their expertise showcased their commitment to brilliant customer service.

Which other solutions did I evaluate?

We considered an EMC VNX as well as an IBM XIV.

What other advice do I have?

The product is definitely worth considering. As mentioned before, onsite support might be limited due to geographic location (only if you live in a very remote part of the planet) but generally the product satisfies most if not all business requirements. We are hoping to implement Flash storage. Flash storage is becoming more cost effective and the performance benefits are well documented when using flash storage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

I've said this in other comments but didn't want folks to miss that HP 3PAR All-Flash won the All-Flash Product of the Year Award from TechTarget. I have a blog that talks about it. hpstorage.me

See all 5 comments
System Administrator at a government with 1,001-5,000 employees
Real User
Great for information management; stable
Pros and Cons
  • "This is a stable solution."
  • "There are issues formulating the upgraded disk."

What is most valuable?

This is an amazing solution, it's been very good for all our projects. 

What needs improvement?

We use the old disk and we can't make a VMO in HPE 3PAR without getting an upgrade. We activated a new disk but it failed, it's hard to manipulate and format it. The disk might be okay but when we put it in the storage array, it failed.

For how long have I used the solution?

I've been using this solution for seven years. 

What do I think about the stability of the solution?

This is a stable solution. 

What other advice do I have?

This is an older solution so if you're replacing, buy the new products like Primera and Nimble.

I rate this solution an eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Service & Infrastructure Manager at a tech services company with 201-500 employees
Real User
Good support and very reliable, but needs better performance
Pros and Cons
  • "Their support is the most valuable. The support that we are getting from HP Turkey is very good. This product is better than some of the other products in terms of reliability. It is very reliable."
  • "We are using a built-in solution in 3PAR. We are using All-Flash Storage, and there are some difficulties with it. HPE has now developed a new tool system to support All-Flash, and that's why we are changing our investment. They must increase its performance. I want unlimited support, which is very important for performance. I am not interested in spinning disks. HPE is developing new storage systems called Primera, but they must be developed more."

What is our primary use case?

We use it for all kinds of needs, such as infrastructure needs, and application services. We are using the latest version of this solution.

What is most valuable?

Their support is the most valuable. The support that we are getting from HP Turkey is very good. 

This product is better than some of the other products in terms of reliability. It is very reliable.

What needs improvement?

We are using a built-in solution in 3PAR. We are using All-Flash Storage, and there are some difficulties with it. HPE has now developed a new tool system to support All-Flash, and that's why we are changing our investment.

They must increase its performance. I want unlimited support, which is very important for performance. I am not interested in spinning disks. HPE is developing new storage systems called Primera, but they must be developed more.

For how long have I used the solution?

I have been using this solution for more than five years.

What do I think about the stability of the solution?

3PAR systems are stable. We don't have any problem, but in the past, we had a problem with the 3PAR disk. I don't remember the disk vendor, but it was about the disk. That's why we changed all disk parts, which was a bit of hard work for us. We didn't have any other problem other than the disk problem a few years ago.

What do I think about the scalability of the solution?

It is easily scalable. It is easy to scale, but if you plan to increase it substantially, it can be a bit difficult.

I'm a service provider. We provide support for Unix servers for many companies and customers. Some companies have more than 1,000 3PAR users.

How are customer service and technical support?

The support that we are getting from HP Turkey is very good.

Which solution did I use previously and why did I switch?

We are using IBM Flash Storage. In Turkey, IBM has more support and more products for the flash systems, which is an advantage. Performance of the storage is also better. 

We are also using FUSE Storage, which is also All-Flash Storage. Their performance is also better than HPE 3PAR. HPE 3PAR doesn't support any images.

How was the initial setup?

The initial setup was simple.

What about the implementation team?

Our storage team deploys the HPE 3PAR system. Sometimes, we also need some support from the local HPE support team. Its maintenance is done by a vendor.

What's my experience with pricing, setup cost, and licensing?

It is a bit more expensive. IBM is cheaper than HPE in Turkey.

What other advice do I have?

The most important things are availability, scalability, reliability, stability, and performance. We are service providers, and the customers want availability. You must focus on these things before buying storage. I advise going for All-Flash Storage to all people because spinning disks take too much space and electricity and provide less performance. That's why NVMe is better.

I would rate HPE 3PAR StoreServ a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user783921 - PeerSpot reviewer
IT Manager at a tech vendor with 501-1,000 employees
Real User
Stable and scalable, Care Packs provide great support
Pros and Cons
  • "​It's pretty stable and scalable. I think we've only had a couple of issues, three disk outages in six years."

    What is most valuable?

    It's pretty stable and scalable. I think we've only had a couple of issues, three disk outages in six years.

    What needs improvement?

    I don't have any complaints.

    For how long have I used the solution?

    More than five years.

    What do I think about the scalability of the solution?

    It meets our needs for now.

    How are customer service and technical support?

    We have Care Packs for 3PAR and we are very satisfied with this part. On the C7000, we have six-hour auto repair. They're very proactive, so we are very satisfied with that service.

    How was the initial setup?

    I'm not working with 3PAR directly. I'm a manager. But from the experience of my employees, I don't see that they have any issues with complexity. To be honest, we have a senior administrator with a lot of experience with 3PAR and other vendors' storage, so I think it's not too complex for him.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free All-Flash Storage Report and find out what your peers are saying about Hewlett Packard Enterprise, Dell Technologies, NetApp, and more!
    Updated: April 2024
    Buyer's Guide
    Download our free All-Flash Storage Report and find out what your peers are saying about Hewlett Packard Enterprise, Dell Technologies, NetApp, and more!