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it_user568014 - PeerSpot reviewer
IT Systems Manager at City Electrical Factors
Vendor
Capacity, scalability, and reliability are valuable to us. It is modular.

What is most valuable?

Most valuable to us are the capacity, the scalability, and also the reliability.

How has it helped my organization?

The benefit of HPE 3PAR flash storage is the scalability. It generally has good reliability.

What needs improvement?

The SSD disks mainly did well performance-wise. Now that the cost of the system is reduced, it's more financially viable as well. We did have firmware problems with them over the years, but generally we're fairly happy with it.

For how long have I used the solution?

We've been with HPE for about ten years.

Buyer's Guide
HPE 3PAR StoreServ
June 2025
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What do I think about the stability of the solution?

Stability is pretty good, but we had a fiber channel previously, and we found that was a bit more reasonable than the HPE.

What do I think about the scalability of the solution?

Scalability is very good. The 3PAR is very modular, so we can just install more modules as we need.

How are customer service and support?

I give technical support a 9/10. If we have a problem, we log a call and they come back to us within half an hour. It is pretty good.

Which solution did I use previously and why did I switch?

We were previously using HPE SAN, but we then went to the P4000, and now we're looking to upgrade our data centre again. So we're quite happy with their solutions and the help. We think it's one of the best ones out there.

How was the initial setup?

The initial setup was complex. We had the HPE consultants in to work with us, and we had a few issues initially. But we managed to get them resolved.

Which other solutions did I evaluate?

We looked at IBM, Dell, and HPE. We went with HPE because we have used HPE storage solutions before. We have also used HPE network server equipment and we found them to be good quality equipment. Additionally, we found that working with them was quite a good experience.

What other advice do I have?

We currently use the P4000, which is iSCSI. We will go for the fiber channel next time, which we have been comparing with the 3PAR.

When choosing a vendor, their reputation, and obviously the quality of the products, are important. HPE is pretty consistent with these.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user567951 - PeerSpot reviewer
Senior Infrastructure Lead at a tech services company with 51-200 employees
Consultant
The scalability and the support are the most valuable features.

What is most valuable?

The most valuable features are the scalability and the support, because you need to keep the business running.

How has it helped my organization?

I am not sure that there are benefits over other solutions. It's just that we've always used HPE. I think it comes down again to be more about support and the scalability.

What needs improvement?

I would like to see a lot more monitoring and reporting out of the box.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

We've scaled it up quite a bit. It doesn’t have any problems.

How are customer service and technical support?

Technical support is getting better.

Which solution did I use previously and why did I switch?

I used to use HPE EVA. We needed to switch because we couldn't expand anymore.

How was the initial setup?

The initial setup was complex. I was one of the first customers to get their StoreServ 7400. It wasn't a good experience at all. The guy who set it up didn't really understand the technology that he was building. He didn't have build documents. The solution that I was initially sold wasn't correct so the workloads failed. It was a nightmare.

Which other solutions did I evaluate?

I looked at things like Tintri and another company that I forget the name of now. They didn't have the support model that I needed at the time.

What other advice do I have?

I think that it's a more mature product now, so you’ll probably have a better experience; but certainly do your homework on your actual workloads and what you need. We initially got a solution which died all the time because we were trying to get too much output.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
HPE 3PAR StoreServ
June 2025
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
it_user567906 - PeerSpot reviewer
Department head Data AOS with 1,001-5,000 employees
Vendor
It is easy to use and has good response times with no latency.

What is most valuable?

Most valuable to us is that the 3PAR is very easy to use and has good response times.

How has it helped my organization?

It is a very responsive system with no latencies and high performance.

What needs improvement?

I would really like to see it be more efficient at reclaiming storage when deleting something, instead of just being thin at the start.

What do I think about the stability of the solution?

There were some bugs, but after the latest update, it is acting more stable.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

We have many different types of solutions. Since HPE is one of our partners, it was natural to evaluate their products and buy from them.

How was the initial setup?

Initial setup was straightforward.

Which other solutions did I evaluate?

We looked at some of the bigger vendors like Dell EMC and IBM, of course.

Disclosure: My company has a business relationship with this vendor other than being a customer. My company is an HPE partner.
PeerSpot user
it_user568020 - PeerSpot reviewer
Bankprokurist at a financial services firm with 501-1,000 employees
Vendor
Latency is low. Technical support is on time.

What is most valuable?

This tool is directly attached to the ProLiant server. It has very, very low latency.

How has it helped my organization?

The solution hasn’t benefited the entire company. It's a special solution that has provided benefit for part of the company. We have global data instruments around the world. This tool has allowed us to decrease the data import time from nine hours to just one hour.

What needs improvement?

I would like to see fewer licenses.

What do I think about the stability of the solution?

This is a stable solution. We have used it for three years.

What do I think about the scalability of the solution?

It is the end of the product. We had to buy all of our 3PAR products in 2012. At the time, it was a new product. It wasn't viable. It is now running out of disk space.

How are customer service and technical support?

We have used technical support. They are on time and very good. They provide good solutions.

Which solution did I use previously and why did I switch?

We did not have a previous solution. We had a service provider, which had IBM solutions. I needed a solution for a particular application, and HPE 3PAR was one part of the solution.

How was the initial setup?

I was involved in the installation. We have problems every time. Sometimes there are three parts to one problem.

For example, I had to get help from the engineering team in India. It took a year to solve this issue. There was new documentation in which the installation requirements for the disaster tolerant systems changed. That is one of the installation issues.

Which other solutions did I evaluate?

We didn’t have an alternative at the time. Our client could only work with 3PAR. There were no other products in the world which could do that in 2012. I don't know about solutions that are available today.

What other advice do I have?

I have experience with HPE since 1996. I'm a member of "Connect". I know HPE better than I know IBM.

Some HPE solutions are very good. In terms of performance and digital equipment, they have very good knowledge in some types of IT.

HPE tries to be visionary, but I don't think they are. Perhaps they have the right products today, but the whole world is changing.

I could help a colleague who is making a decision by showing him our HPE solutions. I could explain what we have done and why.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user568029 - PeerSpot reviewer
Head of Infrastructure and Security at a financial services firm with 51-200 employees
Vendor
It is proven and integrates well with HPE BladeSystem infrastructure.

What is most valuable?

  • The most valuable feature to me is its reliability. After that, it is the architecture, and the rest of the HPE sort of products, like the blades and the storage.
  • You've got the best of breed from a storage perspective, and a proven solution that integrates well with the HPE c7000 or the BladeSystem infrastructure. You have a solution that has been tried and tested by HPE as an overall solution.
  • It enables us to use a virtualized layer. Until we deployed our 3PAR, we had pretty much everything as physical servers. With 3PAR, we are in the process of completing the virtualization of our services.

What needs improvement?

Small companies are interested in simplicity and a very granular licensing model is something that poses a number of challenges.
From the cost perspective, (usually this licensing model is geared towards revenue generating…) it makes it expensive but also from the admin point of view it ends up being cumbersome and difficult to manage. We had a number of issues when ordering an upgrade to existing array due to this licensing model.
Using a small number of bundles or just a single licensing model (like Nimble for example) will make the product more appealing and simplify the process of organizing an upgrade.

What do I think about the stability of the solution?

Stability-wise, I think it's very good. Support-wise, I think it’s debatable based on some issues that we had with it.

What do I think about the scalability of the solution?

I think the scalability is one of the factors that caused us to select 3PAR.

How are customer service and technical support?

Technical support was average, and bad handling some incidents.

Which solution did I use previously and why did I switch?

We were using direct attached storage. We moved to Sun; and then we decided to implement 3PAR.

How was the initial setup?

The initial setup was complex. I would say it was flawed because we had issues.

Which other solutions did I evaluate?

For the storage, we looked at Talent, which is now Dell. We also looked at Nutanix and Tintri. The main reason we chose HPE was that we already had an HPE infrastructure; and it felt like it was the best solution for our needs. The product met our requirements at the time.

Reliability is very important in a vendor. We also look at the breadth of offerings because we like to keep things simple. Rather than choosing a varied mix from a multitude of vendors, we like to go with a small number. I have a small team and it's easier from a management perspective, as well as understanding and supporting the product in the best way possible.

What other advice do I have?

It all depends on what you need, and how you can justify the cost. It is not a cheap solution. It depends on what you have. If it's a brand new setup, then there are other paths you can take, and it's worth researching them. If you already have HPE deployments in-house on the server side, not the storage, I think 3PAR will definitely make a very great addition to your portfolio.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user567900 - PeerSpot reviewer
IT Architect at Bolagsverket
Vendor
For roughly the same cost as mixing traditional hard drives with flash, we got an all-flash solution.

What is most valuable?

The speed and the storage optimization are the best features. I realized that instead of mixing with the traditional hard drives and flash, we could go with flash. We made an RFP, and found that for more or less the same cost, we could get an all-flash solution.

How has it helped my organization?

  • We removed a lot of the restrictions of our old storage solution so we would have better performing applications.
  • We didn’t have to worry about storage anymore.

What needs improvement?

We are waiting for the compression to use on a daily basis. We have some deep ticket issues that I know about related to this. Otherwise, we are fairly happy with the solution.

What do I think about the stability of the solution?

We have some issues with it, but HPE has been very good. Their partners have been very good in working with us and slowly inching us out of the curb.

What do I think about the scalability of the solution?

We are fairly small. We are at the moment 800 virtual services. For us, it has very good scalability; but we are very, very small.

How are customer service and technical support?

It's not me personally, but some of the technicians are pleased with the support. They have pulled back what have been problems. We are comfortable with their support.

Which solution did I use previously and why did I switch?

The previous solution was getting old. It was getting harder to replace with lifecycle handling, so we knew that we needed a new storage system.

How was the initial setup?

The initial setup was fairly straightforward. We migrated since we are totally virtualized on VMware. We changed all the storage to the 3PAR within a few weeks. Without any downtime or anything. It was very, very good.

Which other solutions did I evaluate?

We made an RFP that was open to everyone. We evaluated an old flash solution that was better than the traditional solution; but you can't buy an old flash solution if you're going to buy as big as a traditional solution. So you have to have the optimizations that 3PAR has. Otherwise, you're not in business. It gets too expensive.

We had offers from EMC and from IBM, but our HPE partner came up with the best offer, so they won the RFP.

What other advice do I have?

If you want Sun or old fashioned good storage optimization technology, then 3PAR is very, very good.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user567807 - PeerSpot reviewer
CIO at Bruggs Cable
Consultant
Allows us to have an active-active scenario. They are fast, easy to manage, and easy to extend.

What is most valuable?

It's quite fast, easy to manage, and easy to extend. Adding new shelves or new platforms is easy.

How has it helped my organization?

In our case, 3PARs were easier to implement into our existing environment. Also, we had problem with storage space so it was the easiest way to expand.

What needs improvement?

I'm happy for the moment. But I would like to see them implement the new types of RAM; the NVRAM that is being used in the server environment. This would make storage quite a bit faster. It's not slow, but it could always be faster. Maybe this can also be available partially in a storage environment.

For example, if you have a DSQL server or something similar. Most companies have the lock database on the local server. In our case, we have everything on the 3PAR and it would make sense to have faster storage. We would like to see some innovation. There's room for improvement.

For how long have I used the solution?

We have been using 3PARs for a year.

What do I think about the stability of the solution?

We have never had any stability problems.

What do I think about the scalability of the solution?

Scalability is always a matter of price of course, but you can put in new disks with no problem at all.

How are customer service and technical support?

We used technical support to do updates. They're good and very fast. They were very helpful.

Which solution did I use previously and why did I switch?

We used EMC before but it was quite old, about 7 years, and it was time to change. There wasn't a good solution from them at that time. The ability to scale to size was important to us when choosing a vendor, as well as the speed. We want our solution to be future-proof to an extent.

How was the initial setup?

I was partially involved in the initial setup. It was complex because of our environment. We have 10 or 15 different systems in the background so it wasn't easy. We thought it would be easy, but in the end it was quite complex.

Which other solutions did I evaluate?

There isn’t only one solution on the market. We already had the EMC systems. We were not limited to flash providers, so we also looked at Nimble and Hitachi and others.

At the end of the day, 3PAR was the most valuable. It was the most valuable solution. It was quite fast and it wasn't too expensive. Additionally, we could have an active-active scenario. That was for us the most important thing.

What other advice do I have?

I would say go for it. You should at least give it a chance.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user567876 - PeerSpot reviewer
IT System admin at Imeldaziekenhuis vzw
Vendor
Setup was straightforward, it has never been down, and I can scale by adding more shelves.

What is most valuable?

It is affordable and trustworthy with high availability. It has never been down since I’ve been using it.

What needs improvement?

Everything I need is in already, but we could maybe use a bit more monitoring to get more insight into performance and where the bottlenecks are.

What do I think about the stability of the solution?

It is very good in terms of stability.

What do I think about the scalability of the solution?

The scalability is nice. I need to expand the system by 70 TBs this year, so I just added more shelves. That's pretty easy.

How are customer service and technical support?

I'm doing it all by myself.

Which solution did I use previously and why did I switch?

We were using a slower solution, and then it went down a few times. So we were looking for something more stable.

How was the initial setup?

The initial setup was straightforward.

Which other solutions did I evaluate?

We tried Fujitsu and NetApp.

Support is the most important factor to us when selecting a vendor.

What other advice do I have?

I would recommend this.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.