Manager of Customer Services with 1,001-5,000 employees
Real User
A scalable, stable solution for database work with excellent technical support
Pros and Cons
  • "The solution is easy to use and very stable."
  • "An area of improvement for this solution is an increase in the bandwidth as well as an upgrade of the storage functionality and capabilities. The storage needs to be expandable for future-proofing."

What is our primary use case?

The primary use case of this solution is for clusters, database work (Oracle and MySQL), and storage.

What needs improvement?

An area of improvement for this solution is an increase in the bandwidth as well as an upgrade of the storage functionality and capabilities. The storage needs to be expandable for future-proofing.

An additional feature I would like to see in the next release is for the management interface not to depend on Java.

For how long have I used the solution?

I have been using the solution for three and a half years.

What do I think about the stability of the solution?

The solution is easy to use and very stable.

Buyer's Guide
HPE 3PAR StoreServ
May 2024
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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What do I think about the scalability of the solution?

The solution is scalable, but we required an extension.

How are customer service and support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Previously, I used EMC VNX. We switched because we couldn't monitor anything unless we uploaded a data file to EMC and they send us back an analysis.

How was the initial setup?

The installation of the solution required three people and took three days, but for the storage-side, it took eight hours to get running.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Consultant at Computacenter
Consultant
Improved performance and availability to better handle our mixed and unpredictable workloads
Pros and Cons
  • "This solution has allowed for massive performance acceleration of all workloads and massively increased availability (with peer persistence/transparent failover feature)."
  • "The Unified Multiprotocol Access to the storage array needs to be improved."

What is our primary use case?

We use this solution for mixed, unpredicted workloads.

How has it helped my organization?

This solution has allowed for massive performance acceleration of all workloads and massively increased availability (with peer persistence/transparent failover feature).

What is most valuable?

The most valuable features are:

  • Peer Persistence, where storage failover is transparent to servers and there is no complex cluster-software integration.
  • Thin Provisioning translates to reduced efforts in management on the server-side, where calculated growth of application data and LUNs can be provisioned on the first install.

What needs improvement?

The Unified Multiprotocol Access to the storage array needs to be improved.

For how long have I used the solution?

Four years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE 3PAR StoreServ
May 2024
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,212 professionals have used our research since 2012.
IT Manager at Judiciary of Neuquen
Real User
Easy to deploy and simple to configure the storage
Pros and Cons
  • "I found it easy to deploy and simple to configure the storage."
  • "The initial setup was easy. However, we get stuck on preconditions. We were not aware of some of the preconditions."

What is most valuable?

I found it easy to deploy and simple to configure the storage.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

We have had no problems so far.

What do I think about the scalability of the solution?

One of the points that moved us towards 3PAR was we wanted to escalate it in a very high way.

How are customer service and technical support?

We have not used tech support often, but when we have, they have been clear with us.

Which solution did I use previously and why did I switch?

We have already some IBM storage, but we are not happy with it. After checking out other models, we decided to work with 3PAR. Not only because we are familiar with HPE, but also the features combined well with our services.

How was the initial setup?

The initial setup was easy. However, we get stuck on preconditions. We were not aware of some of the preconditions. For example, the need for a different, separate IP network for replication. We had to rethink how we were going to implement it.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
IT Manager at Maquinas Jacto
Real User
Robust solution which provides fast access to our data

How has it helped my organization?

It has provided a robust technology which provides us with fast access to the data. This is one of the areas where it has improved our company.

What is most valuable?

3PAR is very fast and robust.

What needs improvement?

I have been looking into additional functionalities of 3PAR but at this moment we are very satisfied with the basic functionality.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's stable. I can't recall any problem with the 3PAR technology.

What do I think about the scalability of the solution?

It's scalable. We are creating a plan, with our HPE partner in Brazil to duplicate our 3PAR environment because for us it is very important. It's the base of our data center.

How is customer service and technical support?

Support Is very good. We get to resolutions very quickly. Our partner in Brazil is there for us every time.

What other advice do I have?

I give it a nine out of 10. 3PAR is very good, but not perfect.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at a non-profit with 51-200 employees
Real User
Improved our transaction data performance as well as overall capacity
Pros and Cons
  • "Resilience and reliability, unmatched. They take good care of us."
  • "I would like to see compatibility with NVMe."
  • "The setup was complex from the perspective of the employees having to go through five days of training. If they simplified the administrative process of maintaining the unit, that would go a long way."

What is our primary use case?

It serves as our centralized storage for three tiers of storage, and we have half a petabyte.

It performs very, very well.

How has it helped my organization?

We've had an overall improvement of performance in terms of actually doing transaction data, and we have a lot more capacity than we once had.

What is most valuable?

The most valuable feature for me is the support, three tiers of support. Storage is storage. The reality is, is it available and functional? Service and support are more important than capacity.

What needs improvement?

I would like to see compatibility with NVMe.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Resilience and reliability, unmatched. They take good care of us.

What do I think about the scalability of the solution?

The scalability is far beyond what we'll ever need.

How are customer service and technical support?

The service and support are far better than any other service and support I've had. They are very proactive and very sensitive to any kind of disruption of functionality.

Which solution did I use previously and why did I switch?

Our data center was compromised and I had to replace the entire data center. Our previous solution was HPE LeftHand.

The most important criteria for me when selecting a vendor are

  • cost
  • reliability
  • support.

How was the initial setup?

The setup was complex from the perspective of the employees having to go through five days of training. If they simplified the administrative process of maintaining the unit, that would go a long way.

What was our ROI?

We have seen value when it comes to ROI but I can't elaborate.

Which other solutions did I evaluate?

Nimble. We went with 3PAR because we got a special deal on pricing.

What other advice do I have?

I rate this solution an eight out of 10 because administrative functionality requires five days of training.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Storage Service Architect at NNIT
Real User
All-flash is the most innovative way of using storage
Pros and Cons
  • "All-flash has been the most innovative way of using storage based on the 3PAR platform."
  • "The new feature sets, like deduplication and compression, are complex to work with. I hope when I view the roadmap that they will be less complex."
  • "We have had some bad issues on stability."

What is our primary use case?

We use 3PAR as a shared platform for services, applications, and databases.

How has it helped my organization?

For the past three years, all-flash has been the most innovative way of using storage, based on the 3PAR platform.

What is most valuable?

It is scalable.

What needs improvement?

I am hoping to see some snapshot functionalities: Oracle snapshots, snapshots for VMware, and hypervisor snapshots.

We have had some bad issues on stability. Also, the new feature sets, like deduplication and compression, are complex to work with. I hope when I view the roadmap that they will be less complex.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We have a bad track record on the 3PAR system. We also have some Virtual Fibre Channel (VFC) storage platforms. However, we had a bad start on 3PAR. It is going better now.

What do I think about the scalability of the solution?

We are managing more than 50 3PAR arrays worldwide. In our test centers, we are managing 15 HP all-flash arrays. The use of it is to be able to scale the platform. This is the most flexible way and one of the requirements for use in our environment.

How are customer service and technical support?

Our administrator uses the support every day. So far, I hear that it is working okay. The Call-Hall function is what we are putting our value on. This is also the primary reason for using their support.

Which solution did I use previously and why did I switch?

We were using EMC VMAX, EMC VNX, and NetApp. We switched due to price.

How was the initial setup?

HPE has always done the initial hardware setup of the solution. It is straightforward, because we have good local engineers.

What was our ROI?

The performance compared to other products. Over time having the product and using it for six years, the performance has been a tremendous and bought about positive things.

Which other solutions did I evaluate?

We always channel all our vendors whether it is HPE or some others. Price is one of the most important features, but functionalities, availability, and the scalability of the systems is also very important.

What other advice do I have?

Do some benchmarks on it and compare the requirements for whoever will be installing this product.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user567747 - PeerSpot reviewer
Technical Support at a financial services firm with 1,001-5,000 employees
Vendor
Gives us the speed and stability we need for internal and public-facing apps

What is most valuable?

The number one feature is speed. We're serving almost 3.2 million people, we're running an eligibility system, we are on about 80 terabytes of data that need to be churned and processed.

In addition, the standard Oracle features like the compression. 

Right now, all of our development to pre-production, everything is in one single rack, which is easier for us to do. Production is on another rack, another full rack. That's what we use it for.

What needs improvement?

Pretty much whatever we need from the database side, it is there. 

There are specific things from the application side; I don't have a list, they do have a list of what you can see from the database side. 

Most of the developers are used to Microsoft .NET and SQL server. They are cutting out Oracle, so there is a shift within the developer's mind. "How am I going to, starting from the modelling, use it?"

Key items, like there's a 90-degree column in SQL that automatically fills in. It used to have triggers, but 12c is coming. There are some good features coming that I'm looking for. I was part of the session for what is new in 12c. I'm really excited about that. 

We're doing real-time analytics, so another thing is whether noSQL may be the best fit or not. We need to evaluate, not done yet. We are thinking, we have Exadata, we have Endeca, so we want to use the product.

For how long have I used the solution?

Three and a half years, almost four years.

What do I think about the stability of the solution?

Absolutely stable. After we moved to Exadata the stability has been good. First, we used to go through Microsoft patching every month. With Exadata and Linux, we do only the firmware once in a quarter. It was really only required that we do it because we were behind two firewalls, so we didn't have to apply all the patches.

What do I think about the scalability of the solution?

Absolutely scalable. We have our own five enterprise applications. They're all public-facing systems. Again, going back to the performance. On a given day, anywhere between 5000 to 8000 internal people use them. We do have a public-facing system. People apply for benefits, and it's entirely public, so they can use it. 

Compared to before, if you look at the performance, some of the applications are 30 to 40 percent improved. Some of the batches are almost 70% better. If you look at the back-end side, your export logical backups, and your disaster recovery, all those things, there is a tremendous increase.

How are customer service and technical support?

Support is pretty good. There are certain areas specific to the enterprise application, we may not be getting all the support. But for Oracle products in general, pretty good.

Which solution did I use previously and why did I switch?

Previously, we were on Sun Solaris, then we moved to a Windows platform, and it was really bad. The processing took too long. Start the load on Tuesday, Wednesday sometime around noon it would finish. Sometimes it would crash. Right now it is within four and a half hours. Starts at 6:00, 9:00 it's done. That is one big advantage we see.

How was the initial setup?

We brought Oracle in to set it up. We didn't go through the entire setup process because Oracle was part of it. Oracle itself did it, so it was pretty easy for us. One good thing was that we didn't have to worry about the patching, OS levels, and other stuff. It was pretty easy for us.

What other advice do I have?

When it comes to choosing a vendor, the primary criterion is support. When you have an issue, you need to immediately have a solution; it's a 24/7 application. For example, suppose we are going through patching, and something we don't anticipate comes up, I suddenly find an issue. I never saw that in my lower environments, and now production is impacted, so we create a severity-one ticket. How soon will it be resolved? can I trust it? That's number one. 

There may be some custom solutions we may be looking for that are not part of the product. Depending on what type of solution it is, we may need additional support. 

Also training. I think Oracle is growing fast. From '91 when I was with Oracle 6, I know how much it grew outside the databases. So training is one of the biggest issues that we are having. We moved from a Windows platform to a Linux platform, and also how to manage the entire thing. Enterprise Manager completely changed. So it is necessary to do some self-learning, but also vendor-provided training at a low-cost would help. Those are the things we are looking for. 

On top of that, there are certain things that would be of benefit. There is a new release coming in. If they can provide us with the documents, really help our DBA's to be on the cutting edge, rather than they themselves having to explore.

I didn't give it 10 out of 10 because there are still be a few issues that we are working on, but from a performance point of view, ease of use, scalability and reliability everybody is happy with the product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Sales Channel Manager at Portenntum
Vendor
The most valuable features are price and becoming certified.

What is most valuable?

The most valuable features are having the proper contacts, getting a better price, and becoming certified. For example, our partners get certified because we are the only partner who has the most certifications.

How has it helped my organization?

It has helped us work much better.

What needs improvement?

HPE Mexico takes a lot of time to register and deliver. After we negotiated the final price, HPE releases it and then it takes 48 to 72 hours to deliver it. This is not the best deal.

For how long have I used the solution?

for the last 4 years

What do I think about the stability of the solution?

The stability is great for our customers and for us. It's perfect.

What do I think about the scalability of the solution?

The scalability is sufficient. We are expanding our operations now.

How is customer service and technical support?

I have used technical support and I would give them a rating of 8/10. Their staff just came from university and they are still getting experience.

How was the initial setup?

The initial setup was very complex, because it was our first installation.

Which other solutions did I evaluate?

We didn't evaluate any other solutions besides HPE.

What other advice do I have?

Of course, you should go for it. We are an HPE shop and we have to focus on that. We have to focus more on the competence and less on the financial considerations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user679263 - PeerSpot reviewer
it_user679263Sales Channel Manager at Portenntum
Vendor

great experience working everyday with HPE solutions

Buyer's Guide
Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.