Chief System Engineer at a media company with 501-1,000 employees
Real User
Review about Hitachi Virtual Storage Platform F Series

What is our primary use case?

My primary use case of this solution is for storage. I have a gateway to H-Net, which is where all my file systems are, and I have all my virtual environments on this solution. 

What is most valuable?

It is a very reliable storage solution.

What needs improvement?

I think the management should be improved, because it is not very user-friendly at all. I also think the support could be better - at least for mid-range users. I think historically Hitachi systems are made for really big organizations like banks or insurance companies. Usually those companies have dedicated personnel dealing with the storage. And because they're very valuable clients, their support contracts are much more tailored to their businesses. Since this program is more aimed towards smaller companies, they don't have support solutions for mid-range companies.

I also think that their management is not very user-friendly. If this wasn't the case, more support wouldn't be necessary. It's a very reliable system, but the whole management user interface is very unfriendly. I know they're aware of that. They have a lot of data of management solutions, but none of them yet have reached sovereignty yet.

For how long have I used the solution?

I have been using Hitachi Virtual Storage Platform F for four years now.

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Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Real User
Top 10
Storage for large mainframes that has stability and sustainability
Pros and Cons
  • "It is the most stable high-end solution in this area."
  • "The installation procedure it a bit difficult, because it is a high-end solution. With this type of product, the original company is interested in doing the setup for customers in the area, but because of sanctions we were not able to get support in our area. We faced many issued trying to learn to run this product."

What is our primary use case?

The primary use case of this solution is for storage in some industries such as banking, automotive, healthcare, and insurance companies. It is for large companies or companies with a large mainframe such as an IBM mainframe. Our primary use case was for core banking.

How has it helped my organization?

Businesses are looking for simple storage solutions that can exceed expectations and meet the challenge of delivering continuous availability and high performance while maximizing the value of physical and virtual infrastructures. Simultaneously, enterprise and mission-critical business application environments are becoming increasingly unpredictable and organizations need the ability to deliver and orchestrate automated operations.

What is most valuable?

Hitachi Virtual Storage Platform F provides the always-available, agile and automated foundation needed for a trusted Continuous Cloud Infrastructure. Powered with Hitachi global storage virtualization, its new software capabilities unlock IT agility and enable the lowest storage TCO.

What needs improvement?

We have read in the latest newsletters that in 2020 there is going to be more data, more than four hundred zettabytes. It's a huge amount of data and you will need the right platform to process it. More than people, we will need a platform that can process that amount of data in less than a millisecond. So we are looking for a high-speed storage enterprise, such as VSP.

If you compare to other solutions, Hitachi is more complex, but the platform is improving and it's not as difficult as it used to be.

We are facing new technologies such as Container by Google. It's the new way of Application Virtualization. I think that Hitachi and other companies should follow these technologies for integration with new technologies such as container base and their products. I think that cloud integration is important with vVol technologies from VMware.

There will be many challenges, but we need more integration between F Storage and new technology for Cloud, vVol, and Container.

I would like the interface to be simplified more than it is. The interface can be improved with new technologies such as HTML5, which is being used by some storage vendors.

Hitachi interface management is not as easy as the EMC Unity series. It's better to use HTML5 for the management systems.

For how long have I used the solution?

I have been using HDS solutions for over ten years and I have been using this solution for over five years.

What do I think about the stability of the solution?

This solution is stable. It is the most stable high-end solution in this area.

This product has eight controllers, it has special features for interconnecting on the backend, it has many front ports, and all of the components are redundant.

It is difficult to find issues with this product.

It was designed for those who don't want more than one minute of downtime a year. It's a 24/7 running product.

What do I think about the scalability of the solution?

As you know, the HDS company is one of the main key players in the storage world and it always offers the most high-performance products, as these products are designed for large business environments, they have good scale-out and scale-up capabilities. For instance, the HDS claims that the latest one which it's named VSP 5500 have more than 21M IOPS only in 8U and 69PB of storage.

Which solution did I use previously and why did I switch?

It depends on the circumstances. We choose different storage products based on the business needs and in my opinion, there is no solution that can meet all customer needs.

We use low-cost SAN storage for some needs, such as Archie Data, and in some other cases, like the core business software, high availability levels are very important so higher-level SAN storage is used.

How was the initial setup?

The installation procedure it a bit difficult, because it is a high-end solution. With this type of product, the original company is interested in doing the setup for customers in the area, but because of sanctions we were not able to get support in our area. We faced many issued trying to learn to run this product.

What about the implementation team?

The initial setup was done by the CE of the company, when that was complete the configuration was done in our data center.

What was our ROI?


What's my experience with pricing, setup cost, and licensing?

This solution is cheaper than Dell EMC VMAX. When you are looking for a high-end solution, price matters, but availability and stability are more important than the price.

Companies are looking for stability and sustainability, and the price, but as I said, it's not as important as stability and sustainability.

Which other solutions did I evaluate?

I researched the internet for our customers to find the right solution for them, and I compared products in this category. In this comparison, I included:

  • Dell EMC VMAX
  • HPE 3PAR F-Class Storage

I started to research details, compare, and score each feature, until coming across the Hitachi VSP Series. The number two option was the HPE XP P6500 Series.

It was challenging, and it took five to six months to persuade our manager.  

What other advice do I have?

The main functions in the G series and F series are the same, but if a customer is looking for high interoperability, then they should go for the F Series.

It's an attractive solution with several special features.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Hitachi Virtual Storage Platform
March 2024
Learn what your peers think about Hitachi Virtual Storage Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
769,236 professionals have used our research since 2012.
Senior Customer Service Engineer at DP IRAN
Real User
A user-friendly solution that offers good stability
Pros and Cons
  • "The solution is very user-friendly in terms of maintenance and configuration. It's also possible to connect the solution to other storage management solutions."
  • "The initial setup was difficult, as we don't have access to assistance. We had some issues around configuration. We needed to know things like what kind of rate is the best, or what kind of replication is ideal. We had to seek out answers online to get the information we needed."

What is our primary use case?

We primarily use the solution for data storage and processing.

What is most valuable?

The solution is very user-friendly in terms of maintenance and configuration. It's also possible to connect the solution to other storage management solutions.

What needs improvement?

The solution needs to offer more support in our region. It's also quite expensive.

Since we can't get support, it would be helpful if there was more documentation online to help users navigate the solution when they run into issues or have questions.

For how long have I used the solution?

I've been using the solution for between three and five years.

What do I think about the stability of the solution?

The solution is very stable. We haven't had any issues with it.

How are customer service and technical support?

We don't have access to technical support in our region.

Which solution did I use previously and why did I switch?

Previously we used IBM systems. We switched to Hitachi about 20 years ago.

How was the initial setup?

The initial setup was difficult, as we don't have access to assistance. We had some issues around configuration. We needed to know things like what kind of raid is the best, or what kind of replication is ideal. We had to seek out answers online to get the information we needed.  

What other advice do I have?

I would rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior technical and storage expert at a tech services company with 51-200 employees
Real User
Good reliability and stability
Pros and Cons
  • "It's best features are its reliability and stability."
  • "In terms of what could be improved, it could use a better, faster web console and other consoles. It is so boring waiting, waiting and waiting for it to refresh."

What is our primary use case?

Our primary use case for the Hitachi Virtual Storage Platform is for storing data from the Oracle database. Additionally, it is for banking and other transactions.

What is most valuable?

It's best features are its reliability and stability.

What needs improvement?

In terms of what could be improved, it could use a better, faster web console and other consoles. It is so boring waiting, waiting and waiting for it to refresh. Additionally, there could be more rate groups for it, or different rate groups. Right now there are limited options in regards to the rate group.

For how long have I used the solution?

I have been using Hitachi Virtual Storage Platform G Series over the course of the last year.

The version we use depends on our situation and the agreement between us and the customer. Every contract between our company and another company, like banks in Iran, is different.

What do I think about the scalability of the solution?

In terms of numbers of users, it depends on the customer. It can be more than 1,000 or 10,000 people.

How are customer service and technical support?

In terms of technical support, in our country, it's illegal so we try to fix our problem by ourselves. So it is hard.

How was the initial setup?

It's not easy to install, but I know how to install it. Its web design and console are very weak and do not have enough speed.

It took 10 times to install.

We require about 10 people for the deployment.

What's my experience with pricing, setup cost, and licensing?

In terms of cost, in our country and with our money, it is an expensive solution, but it's valuable.

What other advice do I have?

My recommendation to anyone looking to use Hitachi Virtual Storage Platform G Series is to read and read and read and learn from other people's experiences and basic knowledge. This is really important for everyone.

On a scale of one to ten, I would give Hitachi Virtual Storage Platform G Series a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Consultant at a wholesaler/distributor with 5,001-10,000 employees
Real User
Works well in all deployment models, but it is expensive and technical support needs improvement
Pros and Cons
  • "The most valuable feature is that you can use it with all deployment models."
  • "The user interface should be made simpler because it is difficult to manage."

What is our primary use case?

We are a distributor and we sell storage solutions, including the Hitachi Virtual Storage Platform. We do not work with this solution in the company.

What is most valuable?

The most valuable feature is that you can use it with all deployment models.

What needs improvement?

The user interface should be made simpler because it is difficult to manage.

Technical support needs to be improved.

Lowering the price of this solution would be an improvement.

How are customer service and technical support?

I don't like Hitachi's technical support. They are there but it is not perfect and they are not very much help.

How was the initial setup?

The initial setup is complex.

The length of time required for deployment depends on what you want to do, although it does not normally take more than one day.

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution.

What other advice do I have?

This solution is not customer-oriented, so my advice for anybody who is implementing it is to acquire help for the installation, setup, and configuration. 

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
CISO at a manufacturing company with 10,001+ employees
Real User
Good support, highly reliable, with high capabilities, and is secure
Pros and Cons
  • "This is a good product with high capabilities and high reliability."
  • "I would like to see an audit account set up such that the user can log in, see the configuration, and see the logs, but they cannot make any changes."

What is our primary use case?

The primary use is as a SAN device for my ERP solution, as well as for my Windows Servers.

What is most valuable?

This is a good product with high capabilities and high reliability.

What needs improvement?

I would like to see an audit account set up such that the user can log in, see the configuration, and see the logs, but they cannot make any changes.

For how long have I used the solution?

We have been using this Hitachi Virtual Storage Platform for one and a half years.

What do I think about the stability of the solution?

This solution is very stable and in the last one and a half years, we have not faced any issues with it. We are going to continue using it in the future.

What do I think about the scalability of the solution?

This product is pretty scalable. We have approximately 1,200 users who are storing data or using it one way or another.

How are customer service and technical support?

We had some issues with the creation of partitions and it was taken up by Hitachi and it was resolved immediately. I would say that their support is pretty good.

Which solution did I use previously and why did I switch?

Prior to this, we were using the IBM V3700 series, and we upgraded from that to the Hitachi.

How was the initial setup?

The installation was straightforward. We faced some issues because of the travel calendar because there is no partner for Hitachi in the North zone. It took some time, but it was pretty good.

What about the implementation team?

An integrator assisted us with the deployment. In total, there were six people involved in setting up the complete configuration. Three of them were from my side, and the other three from the vendor.

What's my experience with pricing, setup cost, and licensing?

The cost price of this product is better than its competitors.

What other advice do I have?

This is a product that I don't think needs any improvement because I don't see any challenges. I definitely recommend this solution to others.

The security of this solution depends on how it is installed.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Technology Officer at perfekt
MSP
Top 20
Good scalability and performance, but needs better usability and more management features
Pros and Cons
  • "Its scalability and performance are the most valuable. It is quite scalable and has a huge capacity."
  • "Its usability can be improved. It can have more management features. Its management tools lack features."

What is our primary use case?

It is unstructured storage. We are using the latest version of this solution.

What is most valuable?

Its scalability and performance are the most valuable. It is quite scalable and has a huge capacity.

What needs improvement?

Its usability can be improved. It can have more management features. Its management tools lack features.

For how long have I used the solution?

I have been dealing with Hitachi N Series since its release, which happened three years ago.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

Its scalability is good. Our customers are medium and big companies.

How are customer service and technical support?

I have contacted them. They are quite good.

How was the initial setup?

Its initial setup is complex. It is not customer installable. You need to have special training before you can do the installation. You need to get certified and trained, and then you can do the installation. If you're a trained professional, it would probably take a day.

What's my experience with pricing, setup cost, and licensing?

It is expensive. Everything is included in the license. There is no additional cost.

What other advice do I have?

I would recommend this solution. It is pretty on par with the market. I would advise others to speak to the supplier and understand all the features and functions.

I would rate Hitachi Virtual Storage Platform N Series a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Team Manager at a tech services company with 1,001-5,000 employees
Real User
Stable hardware that is straightforward to set up, and the interface is improving
Pros and Cons
  • "The feature I like best is the stability of the hardware."
  • "They should look at the cost because there are other vendors who offer the same cost with more features."

What is our primary use case?

We use this product for everything. It's a maximum workload. We use the rackmount for virtual workloads, databases, applications, centralized workflows, Hadoop, and Big Data.

What is most valuable?

The feature I like best is the stability of the hardware.

I like the UI that has recently been launched in the Hitachi help center.

What needs improvement?

They need to focus on a single UI, then the multiple components.

They should look at the cost because there are other vendors who offer the same cost with more features.

I would like to see the UI flexibility improved, as most of the vendors are providing a better UI. 

For how long have I used the solution?

I have been working with the Hitachi F-Series for the last three years. In total, I have been working with Hitachi products for about 15 years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable product. We have more than 1000 users.

How are customer service and technical support?

The technical support is good. Obviously, it can be better, but it is good.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Compared with other vendors, there is a lot of competition that provides the same cost, with more features.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Hitachi Virtual Storage Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Hitachi Virtual Storage Platform Report and get advice and tips from experienced pros sharing their opinions.