I use this solution in the data center of the office of Mexico's Secretary of Education. I work with different hosts. In this case, it had to be HP-UX, Linux, and Windows. I work with the entire family of Hitachi hardware, but for this case, I work with the CBS500 and CB2500 Blade. I use all kinds of software, like Command Director and Device Manager.
Engineer at Secretaria de Educacion del Gobierno del Estado de Mexico
The setup is very easy to manage and configure
Pros and Cons
- "The setup is very easy to manage and configure. The initial setup and takes one hour more or less."
- "For the support windows to work, maybe they have to upgrade the firmware of the VSP. They changed the hardware or the disk. I don't know if it was the port blade they changed or a VM for a memory cache. Also, replacing the old target with the processor target would be fine. The old equipment is very easy to manage, and I don't have any bad commentary."
What is our primary use case?
What needs improvement?
For the support windows to work, maybe they have to upgrade the firmware of the VSP. They changed the hardware or the disk. I don't know if it was the port blade they changed or a VM for a memory cache. Also, replacing the old target with the processor target would be fine. The old equipment is very easy to manage, and I don't have any bad commentary.
For how long have I used the solution?
I have worked with this equipment for the last two years. When I worked before in Hitachi Data Systems, I worked for a data architect and designed complete solutions, so I have a lot of interaction with the clients. I handle the solutions, the capacity of the disk, configuration, initial set up, definitions of the DP pools, assigning the volumes, creating the entire SAN, etc. Also, I manage the SAN switches. I worked for Pearson, Sonic, Mobiistar, Macromer, Mynorte, and Santander. Every time, I created the whole environment— all open and the mainframe in development. For example, at Ponavid, I created the whole solution, assigned the space, performed all the troubleshooting, as well as supported all the hardware and the performance.
What do I think about the scalability of the solution?
Yes it's very scalable. For example, in the VSP, you can scale the capacity of the disk in-tray and also in the mid-range. In the VSP, the tray is a bit bigger obviously, and I think the disk is the same. And also when you escalate the new equipment, configuration is very easy as well.
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How are customer service and support?
When I with work with Hitachi Vantara, I oversee the troubleshooting and support. I am the engineer who provides support, and so it's easy. Once we installed using the harddrive manager, when hardware failed. Support created a case and assigned this to me and I am the engineer. I take the case and I have to take a solution to the client.
How was the initial setup?
The setup is very easy to manage and configure. The initial setup and takes one hour more or less. And when I check the old disk and processor or the memory cache, I check the blade also. Next, I changed the disk, created the configuration, and installed the old disk. This takes maybe one hour extra. Depending on the performance of the old disk and the capacity, it could take maybe three or four hours. Sometimes, it takes eight. Then I created a SAN, a port, the host groups, the DP pools, and the dynamic provisioning. And for performance troubleshooting, I take a dump. For example, I check the read-write performance of the IO as well as the performance of the port, the workflow, the workload, and the memory cache.
What's my experience with pricing, setup cost, and licensing?
It always depends on what technology you need. Because if you need a very fast flash disk, it's going to be more expensive obviously. But if you need a backup solution, it's fine, because the technology is advanced, but it fits in some cases.
What other advice do I have?
I rate Hitachi 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Infrastructure Manager at DISH
A stable and easily installable solution with a good price and tech support
Pros and Cons
- "Overall, the solution is strong, easy and fast."
- "For mission critical issues the performance is low."
What is our primary use case?
I am using the latest update to the solution?
The solution is very good when it comes to performance with the data center.
What needs improvement?
The solution is a storage Hitachi E, meaning it is an entry level enterprise solution. For mission critical issues the performance is low.
For how long have I used the solution?
I have been using Hitachi Virtual Storage Platform for two years, including the EF 700 and E Model, both of which I have been utilizing for a year apiece, in addition to the S Model. I use the solution to this day.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have not tried the solution's scalability.
How are customer service and support?
The technical support and services are good, strong.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The price per gigabyte is good and it is low when it comes to terabytes.
Which other solutions did I evaluate?
We are in the process of evaluating the solution at present.
What other advice do I have?
Overall, the solution is strong, easy and fast.
I would recommend the solution to others.
I rate Hitachi Virtual Storage Platform as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Hitachi Virtual Storage Platform
June 2025

Learn what your peers think about Hitachi Virtual Storage Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Engineer at Innovo
Helpful support, performs well, and highly reliable
Pros and Cons
- "The most valuable feature of Hitachi Virtual Storage Platform G Series is the platform and overall usage has been good. We have not had very many issues."
- "The life-cycle of the Hitachi Virtual Storage Platform G Series is too short. We only had approximately four or five years out of the solution before it was rendered its end of life."
What is our primary use case?
Hitachi Virtual Storage Platform G Series are used for mission-critical storage for large companies.
What is most valuable?
The most valuable feature of Hitachi Virtual Storage Platform G Series is the platform and overall usage has been good. We have not had very many issues.
What needs improvement?
The life-cycle of the Hitachi Virtual Storage Platform G Series is too short. We only had approximately four or five years out of the solution before it was rendered its end of life.
For how long have I used the solution?
I have been using Hitachi Virtual Storage Platform G Series for approximately seven years.
What do I think about the stability of the solution?
Hitachi Virtual Storage Platform G Series is highly stable and reliable.
What do I think about the scalability of the solution?
The scalability of the Hitachi Virtual Storage Platform G Series is good.
How are customer service and support?
The support for Hitachi Virtual Storage Platform G Series is very good.
How was the initial setup?
I would advise others that are wanting to implement Hitachi Virtual Storage Platform G Series to look carefully at the tools they need, such as management. It is important to evaluate this tool, it can be very useful. If they don't have these tools needed then it can be very difficult to receive reliable information.
What about the implementation team?
The customer has an in-house team that deals with everyday operations. However, they hired us to do the second-level support. We have two people, that do the support. One is for the storage itself, and the other handles data protection.
What's my experience with pricing, setup cost, and licensing?
Hitachi Virtual Storage Platform G Series tools are highly specialized, such as management and performance tools and the overall solution is expensive. If customers want to have a lot of data in their hands, they need to purchase several solutions.
What other advice do I have?
Hitachi Virtual Storage Platform G Series is at its end of life, we do not sell them anymore.
I rate Hitachi Virtual Storage Platform G Series a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Service Manager at Kuveyt Turk Participation Bank
A good, robust device that doesn't need too much troubleshooting
Pros and Cons
- "It is robust. It doesn't need too much troubleshooting. It is a good device."
- "The snapshot and clone operation functions can be made easier."
What is our primary use case?
We use Hitachi Virtual Storage Platform G Series for core products. We get new machines and move the data to new machines. In our organization, we have over 5,000 users.
How has it helped my organization?
it is help us to increase performance and ensure business continuity.
What is most valuable?
It is robust. It doesn't need too much troubleshooting. It is a good device.
What needs improvement?
The snapshot and clone operation functions can be made easier.
For how long have I used the solution?
I have been using Hitachi Virtual Storage Platform G Series for about six years.
What do I think about the stability of the solution?
It is highly stable.
What do I think about the scalability of the solution?
It has good scalability.
How are customer service and support?
We have contacted them for a technical issue. Their technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have an older version of Hitachi, which is also a virtual storage platform but not the G Series. Also EMC VMAX
How was the initial setup?
The initial setup was straightforward. Deployment took about a week.
What about the implementation team?
Our vendor deployed it.
Which other solutions did I evaluate?
Dell EMC VMAX
What other advice do I have?
I would recommend this solution.
I would rate Hitachi Virtual Storage Platform G Series a ten out of ten. It is a good product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager -Datacenter Planning and Operations at a comms service provider with 1,001-5,000 employees
Good performance, high capacity, feature-rich
Pros and Cons
- "The performance is very good."
- "This product should be easier to install and set up."
What is our primary use case?
One of the tasks that I have been working on is the consolidation of storage.
This product is one that we have used to consolidate our legacy systems, all formerly residing on older storage. We have it configured for 150 terabytes in size, which is sufficient for all of our legacy applications.
It is also responsible for replication from our production site to DR site.
What is most valuable?
The performance is very good.
The size of the storage is very good.
We use many of the enterprise features in production.
What needs improvement?
This product should be easier to install and set up.
For how long have I used the solution?
I have been working with the Hitachi Virtual Storage Platform F Series for three years.
What do I think about the stability of the solution?
This is a stable storage system.
What do I think about the scalability of the solution?
This is a scalable product.
We have five or six storage engineers that are in charge of administration.
How are customer service and support?
We get our support from a local vendor. If there is an escalation then it is done directly to the vendor.
Which solution did I use previously and why did I switch?
I have experience with several enterprise storage solutions.
How was the initial setup?
The installation and initial setup are not straightforward. We had to do a lot of configuration and required assistance from the vendor to complete it. In particular, there were certain things that there was some confusion about.
The location and the sizing were also things that we had to plan for internally.
What about the implementation team?
We used a consultant for the deployment, and we also had assistance from the vendor.
What's my experience with pricing, setup cost, and licensing?
We pay for a support contract agreement.
What other advice do I have?
We have decided to migrate our application to the cloud, which is something that we are currently in the process of doing. As such, we do not plan to increase our usage of this storage platform.
In summary, this is a stable product and I highly recommend it. It provides a trouble-free work environment. There are also newer models than the one that we have, and I also recommend these.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Hardware Architect at a comms service provider with 5,001-10,000 employees
Data storage platform with good IOPS, performance, and technical support
Pros and Cons
- "Hitachi Virtual Storage Platform 5000 Series exhibits good performance and has good IOPS: 300 IOPS. The technical support for this product is also good."
- "The complex setup, ease of use, and snapshot operations of this product need to be improved."
What is most valuable?
Hitachi Virtual Storage Platform 5000 Series exhibits good performance. It has a good IOPS (input/output operations per second), particularly 300 IOPS, so this is what I like about it.
What needs improvement?
Hitachi Virtual Storage Platform 5000 Series is not easy to use and this needs improvement. This product also has a complex setup and is not easy to implement. Snapshot operations for this product could also be improved.
For how long have I used the solution?
I've been working on Hitachi Virtual Storage Platform 5000 Series for more than a year.
How are customer service and support?
I'm satisfied with the technical support for this product.
How was the initial setup?
Implementation of this product wasn't easy. It took one week.
What about the implementation team?
We implemented Hitachi Virtual Storage Platform 5000 Series through a local vendor team. There was an issue with the vendor so implementation took longer to complete.
What other advice do I have?
I'm satisfied with the Hitachi Virtual Storage Platform 5000 Series.
I'm rating Hitachi Virtual Storage Platform 5000 Series an eight out of ten, because of its complex setup.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a manufacturing company with 1,001-5,000 employees
Many replication options, high performance, and good support
Pros and Cons
- "We have many different types of replication, such as remote and drop local replication. All these features and licenses are already available. These are basic features available in the current model. Additionally, the performance has been good in our experience."
- "We have not been able to procure more discs for upcoming projects and this has been a problem for us. Not having additional storage is going to be an issue. The solution is at its end of life and will be replaced soon."
What is our primary use case?
We are Hitachi Virtual Storage Platform G Series for hard disk replication.
What is most valuable?
We have many different types of replication, such as remote and drop local replication. All these features and licenses are already available. These are basic features available in the current model. Additionally, the performance has been good in our experience.
What needs improvement?
We have not been able to procure more discs for upcoming projects and this has been a problem for us. Not having additional storage is going to be an issue. The solution is at its end of life and will be replaced soon.
For how long have I used the solution?
I have been using Hitachi Virtual Storage Platform G Series for approximately 10 years.
What do I think about the stability of the solution?
The stability of the Hitachi Virtual Storage Platform G Series is good.
How are customer service and support?
The technical support is good.
How was the initial setup?
If you are migrating from Hitachi to Hitachi, it has not been a problem for us because if you have an existing model they will do the migration to a newer one. In case if you are going to change different OEMs you will have to have the right model equivalent for migration. For example, if you have an HPE solution equivalent to the Hitachi is 5100 then the migration is possible.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable. However, I have not done extensive comparative research on the price. If you want to upgrade the size of the disc you will need to purchase a license that accounts for the size.
What other advice do I have?
I rate Hitachi Virtual Storage Platform G Series a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Architect at a financial services firm with 10,001+ employees
Decent performance, straightforward to set up, good support, and it served our purposes at the time
Pros and Cons
- "The performance was decent."
- "We moved away from this product because we were looking for an all-flash solution, and with our G1500 at the time, perhaps two years ago, they were just proposing more of the same technology."
What is our primary use case?
We used the G Series as our primary shared storage, SAN storage. It hosted all of the critical applications and databases.
How has it helped my organization?
The G Series may not have improved our organization, but it basically met the status quo of what we had been doing.
What is most valuable?
The performance was decent.
What needs improvement?
We moved away from this product because we were looking for an all-flash solution, and with our G1500 at the time, perhaps two years ago, they were just proposing more of the same technology. What we wanted was a flash solution that was developed from the ground-up. I think that since then, HDS has come out with an updated product, newer than the G1500 that we had.
For us, continuing to use products from this vendor would have required having a solution that was revamped as flash storage from the ground-up, as opposed to a historical frame that's just evolved over the years.
For how long have I used the solution?
We used the Hitachi Virtual Storage Platform G Series for approximately seven years and have just moved away from using it.
What do I think about the stability of the solution?
This product was stable and there were certainly no issues that I remember.
What do I think about the scalability of the solution?
When we purchased it, we bought the full capacity of the frame. With it fully-populated on day one, there was no need for us to scale.
This was our main storage device, so 90% of applications and 90% of our users were situated on it.
How are customer service and technical support?
The technical support was good. There is always room for improvement but I have no specifics with regards to their support.
Which solution did I use previously and why did I switch?
Over the past seven years, we used three different versions. We started with the VSP, then upgraded to the G1000, and then the G1500 was the most recent one.
We used the Dell EMC DMX series, as well. All the software products that we had, we were comfortable with when we were on the EMC DMX series. So, after switches, it was all the same kind of software and functionality that we were used to. It wasn't really over and above what we had with EMC at the time, but rather just more of the same.
The reason we switched is that after putting out an RFP, we evaluated options based on the technology and pricing. Hitachi was the winner.
How was the initial setup?
The initial setup was pretty straightforward.
What other advice do I have?
My advice is that everybody has to do their own due diligence. The G Series is a good product but it isn't meet our requirements
In summary, this is a very good product but there's always room for improvement. It certainly served our purposes at the time.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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