Paolo Brega - PeerSpot reviewer
Business Developer Manager & Marketing Manager at TAI Software Solution
Real User
It is inexpensive, flexible, and absolutely reliable, and their support is excellent
Pros and Cons
  • "It is very flexible, and it is very useful when you want to virtualize different storage from different vendors."
  • "In terms of ransomware, Pure Storage is probably a couple of steps ahead of Hitachi, but Hitachi does not rush in terms of features. They want to be really sure that the hardware works properly without any kind of problem in new environments, and the implementation or improvement does not affect the customer installation. They really want to make sure that customers are not affected in any way."

What is most valuable?

It is very flexible, and it is very useful when you want to virtualize different storage from different vendors.

It is absolutely reliable.

What needs improvement?

In terms of ransomware, Pure Storage is probably a couple of steps ahead of Hitachi, but Hitachi does not rush in terms of features. They want to be really sure that the hardware works properly without any kind of problem in new environments, and the implementation or improvement does not affect the customer installation. They really want to make sure that customers are not affected in any way.

They should support the real Metro Cluster also for the small systems.

For how long have I used the solution?

We started to work with this storage about two years ago. 

What do I think about the stability of the solution?

It is very stable. We have had just one failure on a disk, but due to the protection, we didn't lose any data.

Buyer's Guide
Hitachi Virtual Storage Platform
March 2024
Learn what your peers think about Hitachi Virtual Storage Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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What do I think about the scalability of the solution?

It can scale a lot, much more than our needs.

How are customer service and support?

We have had only one instance when we had the disk failure, and we received some calls from them asking about the instance and applying a new update. They were very good. 

Their support team is absolutely on top of my list due to their knowledge and effectiveness. They can really assist you in any case. If you need any assistance with the configuration, they will be able to assist you. I would rate them a five out of five.

Which solution did I use previously and why did I switch?

We had another Hitachi system. I don't remember the model, but it was hybrid storage.

How was the initial setup?

It is pretty simple. I would rate it a four out of five in terms of ease.

What's my experience with pricing, setup cost, and licensing?

It is cheap. It is not very expensive. If you decide to expand the system, the cost is pretty low as compared to other vendors, such as Dell.

What other advice do I have?

It is a very flexible solution. If we consider the Hitachi brand with other storage brands, it is on the top of the list. We are very satisfied with its stability, reliability, and affordability.

Any organization deciding to put in place a Hitachi storage solution is doing the right thing. It is probably not the best, but it is absolutely the right solution. They will forget all the problems connected to storage. That's because it works very well, and their support is also very good.

I would rate it an eight out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Associate Vice President at Yotta Infrastructure Solutions LLP
Real User
Top 20
High efficiency and simple setup
Pros and Cons
  • "The efficiency ratio is just as high as advertised. It's very high relative to other storage solutions as well. The compression and deduplication capabilities are also very high."
  • "One improvement I am hoping for in the next release is unified storage."

What is our primary use case?

In addition to being a data center, we are a cloud service provider, so our E990 is connected to our cloud systems. In the cloud itself, we provide storage as a service to the customer from the Hitachi E990 boxes.

What is most valuable?

The efficiency ratio is just as high as advertised. It's very high relative to other storage solutions as well. The compression and deduplication capabilities are also very high.

What needs improvement?

One improvement I am hoping for in the next release is unified storage. The other storage systems we use are unified, but E990 is not unified. Only block storage is available. To get the same functionality with the E990, you have to configure it through the NAS setup, which adds some additional costs. I would also like more capacity in a single box — expand the space up to 4 petabytes.

For how long have I used the solution?

I have been using Hitachi E990 for about one year.

What do I think about the stability of the solution?

It's a very stable system. In the past year, we haven't had any issues with this.

What do I think about the scalability of the solution?

Scalability is a little bit of an issue. The horizontal scalability is not there—only the vertical scalability is there. 

How are customer service and support?

They're very professional and up to date. Their sales staff and support teams are quite good. The pre-sales support is also excellent.

How was the initial setup?

It's simpler than earlier storage solutions. There are a lot of things that we had to do in the past, but setup and implementation are very simple here. Deployment takes about a week or so. It usually takes no longer than 15 days at most, from the site readiness stage to completion.

What other advice do I have?

I would rate Hitachi an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Hitachi Virtual Storage Platform
March 2024
Learn what your peers think about Hitachi Virtual Storage Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
769,236 professionals have used our research since 2012.
Solution Architect at a healthcare company with 10,001+ employees
Real User
Top 20
Fast and reliable with good sales support and pricing
Pros and Cons
  • "What I like best about Hitachi Virtual Storage Platform G Series is that it's a fast storage solution. It also has reliable models. The sales support is also good for this product. Even the pricing for it is good."
  • "At the moment, I don't see any room for improvement in Hitachi Virtual Storage Platform G Series because my experience with the product is very good. The software is okay and you can manage the storage well. What I'd like to see in the next release of Hitachi Virtual Storage Platform G Series is for it to be a real NAS solution because right now, you need to use a Hitachi converter called HNAS which makes the process a little bit more expensive. In my opinion, Hitachi should look into the possibility of unifying the HNAS into full storage, meaning that the HNAS should be integrated into the Hitachi Virtual Storage Platform G Series."

What is our primary use case?

Here at Philips, we are using Hitachi Virtual Storage Platform G Series for image history purposes, in particular, restoring high-resolution images for our customers.

What is most valuable?

What I like best about Hitachi Virtual Storage Platform G Series is that it's a fast storage solution. It also has reliable models. The sales support is also good for this product. Even the pricing for it is good.

What needs improvement?

At the moment, I don't see any room for improvement in Hitachi Virtual Storage Platform G Series because my experience with the product is very good. The software is okay and you can manage the storage well.

What I'd like to see in the next release of Hitachi Virtual Storage Platform G Series is for it to be a real NAS solution because right now, you need to use a Hitachi converter called HNAS which makes the process a little bit more expensive. In my opinion, Hitachi should look into the possibility of unifying the HNAS into full storage, meaning that the HNAS should be integrated into the Hitachi Virtual Storage Platform G Series.

For how long have I used the solution?

I've been using Hitachi Virtual Storage Platform G Series, and the first storage my company ever bought from Hitachi was in 2015. I'm still using the product.

What do I think about the stability of the solution?

Hitachi Virtual Storage Platform G Series is a stable product.

What do I think about the scalability of the solution?

Hitachi Virtual Storage Platform G Series is easy to scale.

How are customer service and support?

I'm rating the technical support team of Hitachi Virtual Storage Platform G Series a ten.

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up Hitachi Virtual Storage Platform G Series was easy.

What's my experience with pricing, setup cost, and licensing?

The licensing cost of Hitachi Virtual Storage Platform G Series, whether it would be high or more affordable, would depend on location. For example, here in Brazil, Hitachi charges in dollars and this means my company still needs to convert that into local currency. Sometimes, my company also needs to discuss the pricing with the Hitachi sales team and request for a discount. At the moment, pricing for Hitachi is high, but my team can have some global funding or global accounts that would help reach the price my company is aiming for.

What other advice do I have?

I'm using Unity, Isilon, and Hitachi, particularly Hitachi Virtual Storage Platform G Series, actually several different storage solutions and models.

The models of Hitachi Virtual Storage Platform G Series which I have include the G350, G370, G400, and the G600.

Around one thousand people use Hitachi Virtual Storage Platform G Series within my company.

My advice to people looking into using Hitachi Virtual Storage Platform G Series is to look into the product because it's a very good product. It's reliable, but you should also prepare the environment well for the hardware. You should have a good understanding of your needs and why you should go with Hitachi Virtual Storage Platform G Series, and not compare Hitachi with other solutions that aren't comparable to the Hitachi Virtual Storage Platform G Series. You should listen well and understand what the Hitachi sales team is proposing and explaining to ensure that you're buying the product that you need.

My rating for Hitachi Virtual Storage Platform G Series is ten out of ten.

My company is a partner of Hitachi Virtual Storage Platform G Series though it doesn't sell the hardware to end customers. What my company does is buy the hardware from Hitachi, then it offers it as hardware as a service to the customers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
German Vazquez - PeerSpot reviewer
Engineer at Secretaria de Educacion del Gobierno del Estado de Mexico
Reseller
Top 5Leaderboard
The setup is very easy to manage and configure
Pros and Cons
  • "The setup is very easy to manage and configure. The initial setup and takes one hour more or less."
  • "For the support windows to work, maybe they have to upgrade the firmware of the VSP. They changed the hardware or the disk. I don't know if it was the port blade they changed or a VM for a memory cache. Also, replacing the old target with the processor target would be fine. The old equipment is very easy to manage, and I don't have any bad commentary."

What is our primary use case?

I use this solution in the data center of the office of Mexico's Secretary of Education. I work with different hosts. In this case, it had to be HP-UX, Linux, and Windows. I work with the entire family of Hitachi hardware, but for this case, I work with the CBS500 and CB2500 Blade. I use all kinds of software, like Command Director and Device Manager.

What needs improvement?

For the support windows to work, maybe they have to upgrade the firmware of the VSP. They changed the hardware or the disk. I don't know if it was the port blade they changed or a VM for a memory cache. Also, replacing the old target with the processor target would be fine. The old equipment is very easy to manage, and I don't have any bad commentary.

For how long have I used the solution?

I have worked with this equipment for the last two years. When I worked before in Hitachi Data Systems, I worked for a data architect and designed complete solutions, so I have a lot of interaction with the clients.  I handle the solutions, the capacity of the disk, configuration, initial set up, definitions of the DP pools, assigning the volumes, creating the entire SAN, etc. Also, I manage the SAN switches. I worked for Pearson, Sonic, Mobiistar, Macromer, Mynorte, and Santander. Every time, I created the whole environment— all open and the mainframe in development. For example, at Ponavid, I created the whole solution, assigned the space, performed all the troubleshooting, as well as supported all the hardware and the performance.

What do I think about the scalability of the solution?

Yes it's very scalable. For example, in the VSP, you can scale the capacity of the disk in-tray and also in the mid-range. In the VSP, the tray is a bit bigger obviously, and I think the disk is the same. And also when you escalate the new equipment, configuration is very easy as well.

How are customer service and support?

When I with work with Hitachi Vantara, I oversee the troubleshooting and support. I am the engineer who provides support, and so it's easy. Once we installed using the harddrive manager, when hardware failed.  Support created a case and assigned this to me and I am the engineer. I take the case and I have to take a solution to the client.

How was the initial setup?

The setup is very easy to manage and configure. The initial setup and takes one hour more or less. And when I check the old disk and processor or the memory cache, I check the blade also. Next, I changed the disk, created the configuration, and installed the old disk. This takes maybe one hour extra. Depending on the performance of the old disk and the capacity, it could take maybe three or four hours. Sometimes, it takes eight. Then I created a SAN, a port, the host groups, the DP pools, and the dynamic provisioning. And for performance troubleshooting, I take a dump. For example, I check the read-write performance of the IO as well as the performance of the port, the workflow, the workload, and the memory cache. 

What's my experience with pricing, setup cost, and licensing?

It always depends on what technology you need. Because if you need a very fast flash disk, it's going to be more expensive obviously. But if you need a backup solution, it's fine, because the technology is advanced, but it fits in some cases.

What other advice do I have?

I rate Hitachi 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Engineer at Innovo
Reseller
Top 5Leaderboard
Helpful support, performs well, and highly reliable
Pros and Cons
  • "The most valuable feature of Hitachi Virtual Storage Platform G Series is the platform and overall usage has been good. We have not had very many issues."
  • "The life-cycle of the Hitachi Virtual Storage Platform G Series is too short. We only had approximately four or five years out of the solution before it was rendered its end of life."

What is our primary use case?

Hitachi Virtual Storage Platform G Series are used for mission-critical storage for large companies.

What is most valuable?

The most valuable feature of Hitachi Virtual Storage Platform G Series is the platform and overall usage has been good. We have not had very many issues.

What needs improvement?

The life-cycle of the Hitachi Virtual Storage Platform G Series is too short. We only had approximately four or five years out of the solution before it was rendered its end of life.

For how long have I used the solution?

I have been using Hitachi Virtual Storage Platform G Series for approximately seven years.

What do I think about the stability of the solution?

Hitachi Virtual Storage Platform G Series is highly stable and reliable.

What do I think about the scalability of the solution?

The scalability of the Hitachi Virtual Storage Platform G Series is good.

How are customer service and support?

The support for Hitachi Virtual Storage Platform G Series is very good.

How was the initial setup?

I would advise others that are wanting to implement Hitachi Virtual Storage Platform G Series to look carefully at the tools they need, such as management. It is important to evaluate this tool, it can be very useful. If they don't have these tools needed then it can be very difficult to receive reliable information.

What about the implementation team?

The customer has an in-house team that deals with everyday operations. However, they hired us to do the second-level support. We have two people, that do the support. One is for the storage itself, and the other handles data protection.

What's my experience with pricing, setup cost, and licensing?

Hitachi Virtual Storage Platform G Series tools are highly specialized, such as management and performance tools and the overall solution is expensive. If customers want to have a lot of data in their hands, they need to purchase several solutions.

What other advice do I have?

Hitachi Virtual Storage Platform G Series is at its end of life, we do not sell them anymore.

I rate Hitachi Virtual Storage Platform G Series a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Infrastructure Manager at DISH
Real User
A stable and easily installable solution with a good price and tech support
Pros and Cons
  • "Overall, the solution is strong, easy and fast."
  • "For mission critical issues the performance is low."

What is our primary use case?

I am using the latest update to the solution?

The solution is very good when it comes to performance with the data center. 

What needs improvement?

The solution is a storage Hitachi E, meaning it is an entry level enterprise solution. For mission critical issues the performance is low. 

For how long have I used the solution?

I have been using Hitachi Virtual Storage Platform for two years, including the EF 700 and E Model, both of which I have been utilizing for a year apiece, in addition to the S Model. I use the solution to this day. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I have not tried the solution's scalability. 

How are customer service and support?

The technical support and services are good, strong. 

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The price per gigabyte is good and it is low when it comes to terabytes. 

Which other solutions did I evaluate?

We are in the process of evaluating the solution at present.

What other advice do I have?

Overall, the solution is strong, easy and fast.

I would recommend the solution to others. 

I rate Hitachi Virtual Storage Platform as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Storage Architect at a financial services firm with 10,001+ employees
Real User
Stable, the software offerings are solid, and the active-active option works well
Pros and Cons
  • "The active-active option seemed to be working well and overall, it was a solid product."
  • "It seemed like every time we turned around it was a statement of work and we'd have to pay for something that our previous vendors would not have billed us for."

What is our primary use case?

This product was used to store all of our production block requirements. We are now migrating to an all-flash storage system.

What is most valuable?

The active-active option seemed to be working well and overall, it was a solid product.

It performed well and the software offerings were solid.

What needs improvement?

We had issues with support, rather than the product itself. It seemed like every time we turned around it was a statement of work and we'd have to pay for something that our previous vendors would not have billed us for. I don't think that they would have even raised an eyebrow. By contrast, these guys were looking for money every time we asked for any little thing. We didn't like that.

For how long have I used the solution?

We had been working with the G series for about six years.

What do I think about the stability of the solution?

The stability is great. It's right up there with anything else that we had seen, so no issues. It was a solid product.

What do I think about the scalability of the solution?

We did not try to scale because our models were bought at full capability on day one.

How are customer service and technical support?

We had a lot of issues with support and I would rate them a five out of ten in that aspect.

Which solution did I use previously and why did I switch?

We have experience and history with several Dell EMC products including the BNX line, BMX,  and PowerMax. However, we are moving away from this to the HP all-flash solution.

The only reason we changed from the Hitachi Platform G is that it was getting long in the tooth, and we wanted to get into the flash environment. 

How was the initial setup?

The initial setup was straightforward and we didn't have any issues.

What's my experience with pricing, setup cost, and licensing?

The costs were primarily in line with every other vendor at the time. Year six and year seven maintenance took a drastic jump, which didn't sit well with us. However, at the time, it seemed to be what most of the vendors were doing. But by the end, Hitachi had sort of balanced it out, so it wasn't a huge jump in years six and seven. It was certainly an issue for us in the beginning.

Which other solutions did I evaluate?

We went through an RFP-type process to select a flash vendor, and we're just in the process of implementing that storage today. It was this same sort of process six years ago when we replaced our existing Dell EMC solution with the Hitachi product. Hitachi had a better offering.

What other advice do I have?

I can't say anything about the product itself that was in need of improvement. The areas where we had issues were more along the lines with support and HDS management. For anybody who is interested in this solution, I would say that from a product standpoint, it is fine. The only problem is the support. Anytime we needed support, it was delayed. I'm not sure of the reason for this, but it just seemed like it took a long time to get things resolved.

At the time we did our RFP, HDS did not have an all-flash offering. They do now, but I haven't had the opportunity to look at their all-flash products. Hopefully, it is not just all-flash thrown into a G 1500 Series because you want to build flash from the ground up.

What we found during our recent RFP was that the pricing is pretty close between all-flash and HDD, so while not everybody needs the performance, if you're getting it for the same price then why wouldn't you take advantage of it?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ali Yazıcı - PeerSpot reviewer
IT Service Manager at Kuveyt Turk Participation Bank
Real User
Top 5Leaderboard
A good, robust device that doesn't need too much troubleshooting
Pros and Cons
  • "It is robust. It doesn't need too much troubleshooting. It is a good device."
  • "The snapshot and clone operation functions can be made easier."

What is our primary use case?

We use Hitachi Virtual Storage Platform G Series for core products. We get new machines and move the data to new machines. In our organization, we have over 5,000 users.

How has it helped my organization?

it is help us to increase performance and ensure business continuity.

What is most valuable?

It is robust. It doesn't need too much troubleshooting. It is a good device.

What needs improvement?

The snapshot and clone operation functions can be made easier.

For how long have I used the solution?

I have been using Hitachi Virtual Storage Platform G Series for about six years.

What do I think about the stability of the solution?

It is highly stable. 

What do I think about the scalability of the solution?

It has good scalability.

How are customer service and support?

We have contacted them for a technical issue. Their technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have an older version of Hitachi, which is also a virtual storage platform but not the G Series. Also EMC VMAX 

How was the initial setup?

The initial setup was straightforward. Deployment took about a week.

What about the implementation team?

Our vendor deployed it.

Which other solutions did I evaluate?

Dell EMC VMAX

What other advice do I have?

I would recommend this solution. 

I would rate Hitachi Virtual Storage Platform G Series a ten out of ten. It is a good product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Hitachi Virtual Storage Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Hitachi Virtual Storage Platform Report and get advice and tips from experienced pros sharing their opinions.