Hitachi Virtual Storage Platform is used for our storage area network.
IT-chef at a logistics company with 51-200 employees
Reliable, quickly address issues, and the IOPS and latency are great
Pros and Cons
- "Hitachi's technical support is perfect."
- "I would like the fan noise to be automatically adjusted based on the drive's current workload."
What is our primary use case?
How has it helped my organization?
Hitachi's ability to quickly impact and resolve issues is good. When we had an issue a few months back, we were contacted by Hitachi and they upgraded us free of charge automatically.
Hitachi's roadmap is important because, without it, our organization would not run properly.
We are very satisfied with our decision to purchase Hitachi products. We originally planned to buy Dell products, but they were unable to deliver them due to a chipset shortage. We are fortunate that we chose Hitachi, as their products are incredibly fast and the price was good. We have no regrets about our decision.
Hitachi Virtual Storage Platform's IOPS and latency are great.
Compared to Dell, the Hitachi Virtual Storage Platform is much faster. We can start 50 servers at one time on the host without seeing the dial drop.
It is important to our organization that we have flexible media options such as NVMe with the solution.
Hitachi Virtual Storage Platform's adaptive data reduction technology helps us reduce storage on a ratio of 1:3.
The embedded management for installation simplified the solution's ease of management.
Hitachi Virtual Storage Platform's embedded management is more powerful and efficient than the previous solution. It has been so easy to use that we haven't had to do anything manually in the past year.
What is most valuable?
Reliability, compression, and speed are the most valuable features.
What needs improvement?
Although the speed is good, there is always room for improvement.
I would like the fan noise to be automatically adjusted based on the drive's current workload.
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Hitachi Virtual Storage Platform
June 2025

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For how long have I used the solution?
I have been using the Hitachi Virtual Storage Platform for 15 months.
What do I think about the stability of the solution?
Hitachi Virtual Storage Platform is stable.
What do I think about the scalability of the solution?
Hitachi Virtual Storage Platform is scalable.
How are customer service and support?
Hitachi's technical support is perfect.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. I completed the deployment myself, which took one week.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
I give the price of Hitachi Virtual Storage Platform a nine out of ten.
What other advice do I have?
I give Hitachi Virtual Storage Platform a ten out of ten.
80 percent of our employees in-house are using the solution with additional people around the world.
Hitachi Virtual Storage Platform notifies us if any maintenance is required.
I recommend Hitachi Virtual Storage Platform.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Consultant at Telcel
Helped to significantly reduce our storage footprint, and integrated monitoring gives us visibility
Pros and Cons
- "One of the features, for us, that is important is the monitoring platform integrated into the solution. It has all the elements that we need to see, at all times, to be sure the platform is working right."
- "The initial deployment was somewhat complex when it came to the installation because of the network connectivity. It was more difficult, in this specific case, than with other platforms."
What is our primary use case?
It's for our internal network SAN for about 100 virtual machines. It's about the IOPS. We were looking for a model that would have enough IOPS for these types of virtual machines. IOPS and latency are very important for us because we are running an application, on these virtual machines, that deals with building and milliseconds are very important.
How has it helped my organization?
Hitachi's adaptive data reduction technology has helped reduce our storage footprint. This was one of the reasons we bought the solution. It saves us about 80 percent versus another vendor's solution.
What is most valuable?
One of the features, for us, that is important is the monitoring platform integrated into the solution. It has all the elements that we need to see, at all times, to be sure the platform is working right.
What needs improvement?
There is room for improvement in terms of the IP solution.
For how long have I used the solution?
I have been using Hitachi Virtual Storage Platform E990 for three years.
What do I think about the stability of the solution?
In three years, we have only had four big issues.
What do I think about the scalability of the solution?
Hitachi's effective capacity guarantee has been valuable for us. They provide us a certain capacity with a limit. When we reach this limit, we buy the next step. That means we always have enough capacity.
We use the solution for a specific department with about 200 people in it.
We haven't had to scale it because we bought the biggest option for this solution. We don't plan to increase our usage.
How are customer service and support?
We have had too many issues.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We had a Hitachi solution as well, before this one. When doing our assessment of the solution, we had a dedicated Hitachi partner who helped us to check into the IOPS and latency.
How was the initial setup?
I was part of the project from the initial internal requirements. The initial deployment was somewhat complex when it came to the installation because of the network connectivity. It was more difficult, in this specific case, than with other platforms.
We used the embedded management for the installation. It made the latter part of the deployment easy, but the first part was very complicated for us.
What about the implementation team?
The deployment was done directly with Hitachi.
What was our ROI?
We have seen ROI.
What's my experience with pricing, setup cost, and licensing?
The main difference between Hitachi and other vendors is the cost. At the time that we bought the solution, it was the best option but the price, compared to other vendors, is a little high.
What other advice do I have?
Once the platform is up and running, it's very fast. But for integration, it's not the best option.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Hitachi Virtual Storage Platform
June 2025

Learn what your peers think about Hitachi Virtual Storage Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Solution Architect at a healthcare company with 10,001+ employees
Fast and reliable with good sales support and pricing
Pros and Cons
- "What I like best about Hitachi Virtual Storage Platform G Series is that it's a fast storage solution. It also has reliable models. The sales support is also good for this product. Even the pricing for it is good."
- "At the moment, I don't see any room for improvement in Hitachi Virtual Storage Platform G Series because my experience with the product is very good. The software is okay and you can manage the storage well. What I'd like to see in the next release of Hitachi Virtual Storage Platform G Series is for it to be a real NAS solution because right now, you need to use a Hitachi converter called HNAS which makes the process a little bit more expensive. In my opinion, Hitachi should look into the possibility of unifying the HNAS into full storage, meaning that the HNAS should be integrated into the Hitachi Virtual Storage Platform G Series."
What is our primary use case?
Here at Philips, we are using Hitachi Virtual Storage Platform G Series for image history purposes, in particular, restoring high-resolution images for our customers.
What is most valuable?
What I like best about Hitachi Virtual Storage Platform G Series is that it's a fast storage solution. It also has reliable models. The sales support is also good for this product. Even the pricing for it is good.
What needs improvement?
At the moment, I don't see any room for improvement in Hitachi Virtual Storage Platform G Series because my experience with the product is very good. The software is okay and you can manage the storage well.
What I'd like to see in the next release of Hitachi Virtual Storage Platform G Series is for it to be a real NAS solution because right now, you need to use a Hitachi converter called HNAS which makes the process a little bit more expensive. In my opinion, Hitachi should look into the possibility of unifying the HNAS into full storage, meaning that the HNAS should be integrated into the Hitachi Virtual Storage Platform G Series.
For how long have I used the solution?
I've been using Hitachi Virtual Storage Platform G Series, and the first storage my company ever bought from Hitachi was in 2015. I'm still using the product.
What do I think about the stability of the solution?
Hitachi Virtual Storage Platform G Series is a stable product.
What do I think about the scalability of the solution?
Hitachi Virtual Storage Platform G Series is easy to scale.
How are customer service and support?
I'm rating the technical support team of Hitachi Virtual Storage Platform G Series a ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up Hitachi Virtual Storage Platform G Series was easy.
What's my experience with pricing, setup cost, and licensing?
The licensing cost of Hitachi Virtual Storage Platform G Series, whether it would be high or more affordable, would depend on location. For example, here in Brazil, Hitachi charges in dollars and this means my company still needs to convert that into local currency. Sometimes, my company also needs to discuss the pricing with the Hitachi sales team and request for a discount. At the moment, pricing for Hitachi is high, but my team can have some global funding or global accounts that would help reach the price my company is aiming for.
What other advice do I have?
I'm using Unity, Isilon, and Hitachi, particularly Hitachi Virtual Storage Platform G Series, actually several different storage solutions and models.
The models of Hitachi Virtual Storage Platform G Series which I have include the G350, G370, G400, and the G600.
Around one thousand people use Hitachi Virtual Storage Platform G Series within my company.
My advice to people looking into using Hitachi Virtual Storage Platform G Series is to look into the product because it's a very good product. It's reliable, but you should also prepare the environment well for the hardware. You should have a good understanding of your needs and why you should go with Hitachi Virtual Storage Platform G Series, and not compare Hitachi with other solutions that aren't comparable to the Hitachi Virtual Storage Platform G Series. You should listen well and understand what the Hitachi sales team is proposing and explaining to ensure that you're buying the product that you need.
My rating for Hitachi Virtual Storage Platform G Series is ten out of ten.
My company is a partner of Hitachi Virtual Storage Platform G Series though it doesn't sell the hardware to end customers. What my company does is buy the hardware from Hitachi, then it offers it as hardware as a service to the customers.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Lean manager at Gazprombank
It has good data optimization, compression, and deduplication
Pros and Cons
- "Data optimization, compression, and deduplication are the most important features for us."
- "I would like to see Hitachi improve their management software. It's been three years since they introduced Ops Center, their management product, and it still hasn't reached at least 50 percent of the capability we require. We are using legacy software because the product Hitachi offers does not stack up in functionality."
What is our primary use case?
Our primary use case is a hybrid private cloud that includes generic server virtualization based on VMware ESXi. The second use case is workstation virtualization — virtual desktop infrastructure (VDI). The third is database systems with IBM Power and IBM IX logical partitions.
What is most valuable?
Data optimization, compression, and deduplication are the most important features for us.
What needs improvement?
I would like to see Hitachi improve their management software. It's been three years since they introduced Ops Center, their management product, and it still hasn't reached at least 50 percent of the capability we require. We are using legacy software because the product Hitachi offers does not stack up in functionality.
Hitachi should increase the number of possible functions Ops Center can perform. For example, it is impossible to manage any kind of storage replication using this product. All competing solutions provide that, but you need to install a separate solution to manage replication in Hitachi arrays. It was not the case with legacy software, but the current solution doesn't have that.
For how long have I used the solution?
We've been using Hitachi VSP for about four years.
What do I think about the stability of the solution?
Hitachi VSP is stable in most cases, but we've had a few hiccups with the storage firmware.
What do I think about the scalability of the solution?
Hitachi VSP scales pretty well, but it generally depends on storage costs. The high-end arrays have huge scalability limits. Generally, we are limited mainly by the array controllers' performance, not the array's capacity limits.
Our environment is massive. We have approximately 15,000 users for virtual desktop solutions, about 16,000 email users, and approximately 6,000 to 7,000 servers running on VMware platforms. We also have a few hundred logical partitions on IBM Power servers.
How are customer service and support?
We regularly contact Hitachi technical support. The idea of a storage array is that it's broken up into many small pieces of storage. Each piece may fail, and they do from time to time. Therefore, we typically have to open five or six cases every month for mundane tasks like replacing failed disk drives. That's typical for any customer using storage on a large scale.
Those are minor cases, but storage controller failures are more serious, and we see three or four every year. We also have two or three performance-related cases each year.
How was the initial setup?
We're a relatively large customer, so we do not perform installation ourselves. Service partners typically perform it. We have three people managing the storage, three working with the storage area network, and five handling the backups.
What's my experience with pricing, setup cost, and licensing?
All the software licenses are bundled with the storage hardware. I'm not the purchasing guy, so I do not negotiate prices. When the company makes a purchasing decision, I only provide the technical requirements. The price is a question for the purchasing department.
What other advice do I have?
I rate Hitachi VSP seven out of 10. Generally, I wouldn't recommend Hitachi VSP to a customer without a background in storage systems. Solid technical expertise is needed to use these storage solutions on a medium or a large scale.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at a logistics company with 1,001-5,000 employees
IOPS are very fast, and the solution has notably reduced our storage footprint
Pros and Cons
- "The deduplication is useful for us because we don't have that much money for our lab infrastructure. Deduplication means we have more storage available. And the IOPS are really fast."
- "One problem is that there are too many management tools for the F Series and for all the other Hitachi storage systems. There are four or five such solutions. Maybe these could be combined in the future."
What is our primary use case?
We're only using the F Series in our lab for hosting lab infrastructure for all our colleagues. We needed fast storage.
How has it helped my organization?
The solution hasn't really improved our organization as it's only for lab infrastructure. It's not business-critical.
However, it has helped reduce our storage footprint. Previously, we had four storage systems and now we have only one F Series for the whole lab infrastructure.
What is most valuable?
The deduplication is useful for us because we don't have that much money for our lab infrastructure. Deduplication means we have more storage available. And the IOPS are really fast.
What needs improvement?
One problem is that there are too many management tools for the F Series and for all the other Hitachi storage systems. There are four or five such solutions. Maybe these could be combined in the future.
For how long have I used the solution?
I've been using the Hitachi Virtual Storage Platform F Series for half a year.
What do I think about the scalability of the solution?
There are about 400 users who access our labs across the whole company.
How are customer service and support?
We haven't had to use their support yet.
Which solution did I use previously and why did I switch?
We have used NetApp, HyperFlex, and vSAN—a lot of solutions. We switched because our main infrastructure is Hitachi and we wanted to keep it all with one vendor.
How was the initial setup?
The deployment of the solution was straightforward. We used the embedded management for the installation and it simplified things. Using it is like a reset and it was really straightforward.
What's my experience with pricing, setup cost, and licensing?
We haven't had to scale it yet and we don't have plans to increase our usage of it at the moment.
What other advice do I have?
Overall, we are very satisfied with Hitachi's product. Managing it is very easy and the F Series is very stable. In general, the stability of Hitachi products is really good.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator.
Associate Vice President at Yotta Infrastructure Solutions LLP
High efficiency and simple setup
Pros and Cons
- "The efficiency ratio is just as high as advertised. It's very high relative to other storage solutions as well. The compression and deduplication capabilities are also very high."
- "One improvement I am hoping for in the next release is unified storage."
What is our primary use case?
In addition to being a data center, we are a cloud service provider, so our E990 is connected to our cloud systems. In the cloud itself, we provide storage as a service to the customer from the Hitachi E990 boxes.
What is most valuable?
The efficiency ratio is just as high as advertised. It's very high relative to other storage solutions as well. The compression and deduplication capabilities are also very high.
What needs improvement?
One improvement I am hoping for in the next release is unified storage. The other storage systems we use are unified, but E990 is not unified. Only block storage is available. To get the same functionality with the E990, you have to configure it through the NAS setup, which adds some additional costs. I would also like more capacity in a single box — expand the space up to 4 petabytes.
For how long have I used the solution?
I have been using Hitachi E990 for about one year.
What do I think about the stability of the solution?
It's a very stable system. In the past year, we haven't had any issues with this.
What do I think about the scalability of the solution?
Scalability is a little bit of an issue. The horizontal scalability is not there—only the vertical scalability is there.
How are customer service and support?
They're very professional and up to date. Their sales staff and support teams are quite good. The pre-sales support is also excellent.
How was the initial setup?
It's simpler than earlier storage solutions. There are a lot of things that we had to do in the past, but setup and implementation are very simple here. Deployment takes about a week or so. It usually takes no longer than 15 days at most, from the site readiness stage to completion.
What other advice do I have?
I would rate Hitachi an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT System Specialist - Operations & Infrastructure at Daman
Has limitations in operational tasks and faces performance degradation during heavy loads
Pros and Cons
- "There are no significant challenges in terms of scalability, and it can accommodate larger storage capacities compared to other storage solutions."
- "The Hitachi Virtual Storage Platform faces challenges when it comes to features like deduplication and compression. Enabling these features can lead to processor overload, resulting in performance degradation, especially under high loads."
What needs improvement?
In my experience, I've encountered several limitations, particularly in the operational tasks, when dealing with unified storage. I've faced significant performance issues, especially when extending block capacities. The operational challenges, such as the console getting blocked and preventing any activity, have been a recurring issue.
For instance, extending a replicated volume from one site to another involves breaking the mirror application, adding unnecessary complexities. Unlike other products, like Dell, where extending volumes is straightforward, this process on this platform requires multiple steps, including breaking and reestablishing the application, making it time-consuming and not straightforward.
The Hitachi Virtual Storage Platform faces challenges when it comes to features like deduplication and compression. Enabling these features can lead to processor overload, resulting in performance degradation, especially under high loads.
It faces limitations, particularly during code upgrades. If the CPU utilization exceeds 65 percent, the standard procedures for firmware or code upgrades are restricted.
For how long have I used the solution?
I have been working with the product for four years.
What do I think about the stability of the solution?
I rate the product’s stability a five out of ten.
What do I think about the scalability of the solution?
There are no significant challenges in terms of scalability, and it can accommodate larger storage capacities compared to other storage solutions.
How are customer service and support?
The support experience with Hitachi VSP is characterized by a lengthy process for issue resolution. For a simple problem, the support team typically requests logs, which take about 30 minutes to generate. Uploading the logs adds another 30 minutes, and the engineer's review of the logs requires an additional hour. Consequently, the entire process takes two hours, leaving the system in a critical state without a resolution during that time.
How would you rate customer service and support?
Negative
How was the initial setup?
I rate the product’s deployment one out of ten. The deployment process lasted for three months.The initial deployment encountered numerous performance issues, leading to instability and frequent disruptions in production. The on-site engineering team was actively engaged for almost three months to address and resolve these challenges.
The integration process of Hitachi VSP into the existing IT infrastructure is not straightforward and is a bit complex.
What about the implementation team?
The initial deployment was initially attempted by a third party, but they were unsuccessful in resolving the issues. Subsequently, Hitachi engineers were directly engaged and worked on-site for nearly three months, facing challenges throughout the process.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I rate the overall product a four out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Developer Manager & Marketing Manager at TAI Software Solution
It is inexpensive, flexible, and absolutely reliable, and their support is excellent
Pros and Cons
- "It is very flexible, and it is very useful when you want to virtualize different storage from different vendors."
- "In terms of ransomware, Pure Storage is probably a couple of steps ahead of Hitachi, but Hitachi does not rush in terms of features. They want to be really sure that the hardware works properly without any kind of problem in new environments, and the implementation or improvement does not affect the customer installation. They really want to make sure that customers are not affected in any way."
What is most valuable?
It is very flexible, and it is very useful when you want to virtualize different storage from different vendors.
It is absolutely reliable.
What needs improvement?
In terms of ransomware, Pure Storage is probably a couple of steps ahead of Hitachi, but Hitachi does not rush in terms of features. They want to be really sure that the hardware works properly without any kind of problem in new environments, and the implementation or improvement does not affect the customer installation. They really want to make sure that customers are not affected in any way.
They should support the real Metro Cluster also for the small systems.
For how long have I used the solution?
We started to work with this storage about two years ago.
What do I think about the stability of the solution?
It is very stable. We have had just one failure on a disk, but due to the protection, we didn't lose any data.
What do I think about the scalability of the solution?
It can scale a lot, much more than our needs.
How are customer service and support?
We have had only one instance when we had the disk failure, and we received some calls from them asking about the instance and applying a new update. They were very good.
Their support team is absolutely on top of my list due to their knowledge and effectiveness. They can really assist you in any case. If you need any assistance with the configuration, they will be able to assist you. I would rate them a five out of five.
Which solution did I use previously and why did I switch?
We had another Hitachi system. I don't remember the model, but it was hybrid storage.
How was the initial setup?
It is pretty simple. I would rate it a four out of five in terms of ease.
What's my experience with pricing, setup cost, and licensing?
It is cheap. It is not very expensive. If you decide to expand the system, the cost is pretty low as compared to other vendors, such as Dell.
What other advice do I have?
It is a very flexible solution. If we consider the Hitachi brand with other storage brands, it is on the top of the list. We are very satisfied with its stability, reliability, and affordability.
Any organization deciding to put in place a Hitachi storage solution is doing the right thing. It is probably not the best, but it is absolutely the right solution. They will forget all the problems connected to storage. That's because it works very well, and their support is also very good.
I would rate it an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Product Categories
NAS Modular SAN (Storage Area Network) Frame-Based Disk Arrays All-Flash Storage NVMe All-Flash Storage ArraysPopular Comparisons
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