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Co-Founder at Akhter Studio
Real User
Nov 27, 2022
Open source code repository used for its CICD functionality and integration with ACD
Pros and Cons
  • "Git hosting has an integration with ACD which is why we liked this solution in the first place."
  • "Gitlab is also more customizable."
  • "This solution could be improved by adding modifications such as slack notifications."

What is our primary use case?

We use Gitlab for CICD work. 

What is most valuable?

Git hosting has an integration with ACD which is why we liked this solution in the first place.

What needs improvement?

This solution could be improved by adding modifications such as slack notifications.

For how long have I used the solution?

I have been using this solution for four years.

Buyer's Guide
GitLab
September 2026
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
915,341 professionals have used our research since 2012.

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution although the CICD may be tricky to scale. 

Which solution did I use previously and why did I switch?

I have previously used Bit Bucket and Github. Bit Bucket has some issues in our country. At the time we had banning issues within our government and only GitLab was. Bit Bucket is too slow and we had to wait for five minutes just to enter the platform. 

Bit Bucket pipelines are not that easy to consider and it was harder to use than GitLab. Gitlab is also more customizable. GitHub is more expensive than GitLab and didn't offer CICD. 

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

I would rate this solution a ten out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1992327 - PeerSpot reviewer
Senior Software Engineer at a tech services company with 51-200 employees
Real User
Nov 12, 2022
Great user interface for code and peer reviews but CI/CD requires third-party integrations
Pros and Cons
  • "Key features allow creation of well-presented Wiki that includes ideas, development, and domains."
  • "The solution is valuable for developers because it includes version controlling, pipelines, CI/CD, and integrations."
  • "The solution should expand features to match other tools such as Coverity, Veracode, or SonarQube with its static code analysis tool so third-party integrations are not required."

What is our primary use case?

Our company uses the solution to manage code, Wiki, and repository management for multiple projects on Truck It In. The solution helps us manage our experience with projects. We currently have twenty-two developers using the solution.  

We are in the process of executing the pipelines to use the solution for CI/CD. 

What is most valuable?

The interface is much more user friendly than competitor products. 

The merge request tool is very valuable. 

It is easy to perform code and peer reviews. 

Key features allow creation of well-presented Wiki that includes ideas, development, and domains. 

What needs improvement?

The solution should expand features to match other tools such as Coverity, Veracode, or SonarQube with its static code analysis tool so third-party integrations are not required.

There can be a lapse of fifteen minutes to a day when updates are pushed. We do receive email notification of upcoming lapses and push progress, so that helps.

For how long have I used the solution?

I have been using the solution for eight months. 

What do I think about the stability of the solution?

The solution is stable with no failures or issues in the version controlling or epic creation processes. 

What do I think about the scalability of the solution?

The solution is scalable. We can manage issues or epics, make Kanban with proper backlog, and move any processes with no problems. It is scalable in terms of managing our experience and using it as a project management tool. 

How are customer service and support?

We have not needed technical support. 

How was the initial setup?

The setup is straightforward with good user interface. Third-party integrations can be a bit of a hassle. 

What about the implementation team?

We implemented the solution in-house. 

Which other solutions did I evaluate?

We use Spring Boot at the back end with IntelliJ for IDs. IntelliJ is a good tool that integrates our projects with the solution through a well-managed synchronization process. 

The solution has a better user interface than GitHub and Bitbucket. 

We also use ClickUp which is a great tool for managing tickets and stream planning. We follow Agile methodologies so ClickUp is quite helpful to us. 

SonarQube has a new integration with the solution so we use its static code analysis tool.

What other advice do I have?

The solution is valuable for developers because it includes version controlling, pipelines, CI/CD, and integrations. When moving from the development side to the production side it is important to ensure that code is bug-free with no errors. We have less issues on the production side because we take full advantage of the solution. 

The solution currently requires third-party integrations for CI/CD so I rate it a seven out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
GitLab
September 2026
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
915,341 professionals have used our research since 2012.
Web developer at Ertanto
Real User
Oct 18, 2022
A useful solution with unlimited storage and very flexible
Pros and Cons
  • "It is very flexible and easy because you can store data on cloud."
  • "The integration and storage capabilities could be better."
  • "GitLab should include more features because, during the pandemic, companies like Google introduced more features."

What is our primary use case?

Because GitLab uses an education license for cloud, there is unlimited storage for each account, so it's very useful. It is very flexible and easy because you can store data on cloud.

What needs improvement?

GitLab should include more features because, during the pandemic, companies like Google introduced more features. The integration and storage capabilities could be better. This would be very handy for educators and students.

For how long have I used the solution?

We used this solution at my previous company for a few years. They initially deployed it on-premises but fully migrated to cloud because all the data was not fully backed. We had around 500 clients and 500 accounts.

What do I think about the stability of the solution?

It is 100% stable.

What do I think about the scalability of the solution?

I believe it's scalable. It is suitable, and there was no need for exploration.

How are customer service and support?

We used a lot of technical support for standard settings.

Which solution did I use previously and why did I switch?

It is subjective. I cannot compare GitLab with Azure because it is based on experience.

How was the initial setup?

We had to read the manuals first before we could set up. The manuals are helpful for consultants as we needed their expertise to complete the setup. In addition, they can ensure there is no downtime.

What's my experience with pricing, setup cost, and licensing?

It has a very good price and is good for general sidetracking.

What other advice do I have?

I rate this solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kumara Swamy - PeerSpot reviewer
Software Development Engineer in Test at a tech services company with 1-10 employees
Real User
Oct 12, 2022
Plenty of features, scales well, and simple setup
Pros and Cons
  • "I have found the most valuable features of GitLab are the GitClone, GitPush, GitPull, GitMatch, GitMit, GitCommit, and GitStatus."
  • "GitLab could improve by having more plugins and better user-friendliness."

What is our primary use case?

I am using GitLab for many purposes, such as CI/CD.

What is most valuable?

I have found the most valuable features of GitLab are the GitClone, GitPush, GitPull, GitMatch, GitMit, GitCommit, and GitStatus.

What needs improvement?

GitLab could improve by having more plugins and better user-friendliness.

For how long have I used the solution?

I have been using GitLab for four years.

What do I think about the stability of the solution?

GitLab is a stable solution based on version control.

What do I think about the scalability of the solution?

The scalability of GitLab is good. We can have multiple Amazon AWS enrollments.

We have approximately eight people using this solution in my company.

How are customer service and support?

We use the support when we are doing integration. We have a blog where we can open a ticket and receive support.

How was the initial setup?

The initial setup of GitLab is easy. If there is a server the implementation will take 30 minutes to one hour. In the case, there is no server, then we can install the Docker box with the related supporting office installation. This will take approximately two hours.

What's my experience with pricing, setup cost, and licensing?

This is an open-source solution.

What other advice do I have?

We are using this solution because of our client's requirements.

I would advise others to prepare the documentation for their team members.

I rate GitLab a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alexandru Zeevleanu - PeerSpot reviewer
DevOps Team Lead at a tech services company with 501-1,000 employees
Real User
Sep 23, 2022
Beneficial YAML plans, reliable, and low maintenance
Pros and Cons
  • "The most valuable features of GitLab are the review, patch repo, and plans are in YAML."
  • "I previously used Gerrit and I prefer GitLab, as it is much better in the interface and integration, and it is more than only Git software, it is more of a complete package."
  • "GitLab could improve the patch repository. It does not have support for Conan patch version regions. Additionally, better support for Kubernetes deployment is needed as part of the package."

What is our primary use case?

We use GitLab as a source code repository, terraform modules repository, generic packages repository and for our CI/CD pipelines.

What is most valuable?

The most valuable features of GitLab are the merge request approvals, package repository, and that GitLab CI/CD pipelines plans are written in YAML.

What needs improvement?

GitLab could improve the package repository. It does not have support for Conan packages revisions.

Additionally, better support for deploying GitLab in Kubernetes is needed (i.e. more mature helm packages and updated documentation).

For how long have I used the solution?

I have been using GitLab for approximately five years.

What do I think about the stability of the solution?

The stability of GitLab is good.

What do I think about the scalability of the solution?

GitLab is scalable. We only needed to add more resources to the VM. Horizontally, we were not able to scale it because we couldn't deploy it in Kubernetes correctly.

We have approximately 300 people using the solution in my organization.

How are customer service and support?

I have not used the support from GitLab.

Which solution did I use previously and why did I switch?

I previously used Gerrit and I prefer GitLab. It is much better in the interface and integration, it is much more than only Git software, it is more of a complete package.

How was the initial setup?

The initial setup of GitLab is not complex. However, it can be difficult to deploy GitLab on Kubernetes.

What about the implementation team?

The deployment of GitLab was done in-house.

What's my experience with pricing, setup cost, and licensing?

The solution's standard license is paid annually. They have changed the pricing tiers and removed the bronze tier, which was the perfect sweet spot.
There is a free version available.

I rate the price of GitLab a seven out of 10.

What other advice do I have?

I would recommend the solution to others. For a self-hosted version, I advise others to deploy it using Docker/Docker-compose, it is the easiest way. The solution has no maintenance. 

I rate GitLab a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Team Manager at a tech services company with 51-200 employees
Real User
Sep 21, 2022
Stable solution with great actions feature
Pros and Cons
  • "GitLab's best feature is Actions."
  • "Previously we used Team Foundation Server, but GitLab is better for local cloud deployment."
  • "GitLab would be improved with the addition of templates for deployment on local PCs."

What is our primary use case?

I use GitLab to bring code from repositories.

What is most valuable?

GitLab's best feature is Actions.

What needs improvement?

GitLab would be improved with the addition of templates for deployment on local PCs.

For how long have I used the solution?

I've been using GitLab since 2019.

What do I think about the stability of the solution?

GitLab is stable, I would rate its stability nine out of ten.

Which solution did I use previously and why did I switch?

Previously we used Team Foundation Server, but GitLab is better for local cloud deployment.

How was the initial setup?

The initial setup was simple.

What's my experience with pricing, setup cost, and licensing?

GitLab is highly priced for smaller teams, but it's okay if considering a user base of thousands.

What other advice do I have?

I would give GitLab a rating of nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nor EL MALKI - PeerSpot reviewer
Project Manager at Leyton & Associés, SAS
Real User
Sep 14, 2022
Highly intuitive UI, reliable, and good performance
Pros and Cons
  • "The most valuable features of GitLab are ease of use and highly intuitive UI and performance."
  • "GitLab can improve by integrating with more tools, such as servers with Docker."

What is our primary use case?

We use GitLab for all of our Git sources and it is mapped to our integrated solution for the complete ICG platform.

What is most valuable?

The most valuable features of GitLab are ease of use and highly intuitive UI and performance.

What needs improvement?

GitLab can improve by integrating with more tools, such as servers with Docker.

For how long have I used the solution?

I have been using GitLab for approximately 11 years.

What do I think about the stability of the solution?

GitLab is a stable solution. We've never faced any issues.

What do I think about the scalability of the solution?

Our current setup is with one server but GitLab overall can scale.

We have approximately 300 people using the solution. Most of the people are in the developers' teams, management, and tech leads that all log into GitLab.

GitLab can be used for enterprise-sized companies.

How are customer service and support?

I have not used the support from GitLab.

Which solution did I use previously and why did I switch?

I have previously used GitHub as a developer. GitLab looks similar to GitHub and it's helping the developer use it better.

What about the implementation team?

We update the GitLab version annually for maintenance.

What's my experience with pricing, setup cost, and licensing?

GitLab is a free solution to use.

What other advice do I have?

I rate GitLab a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RameshL - PeerSpot reviewer
Chief Executive Officer at a tech services company with 11-50 employees
Real User
Sep 11, 2022
Simple to set up, feature-rich, and has good code merging capabilities
Pros and Cons
  • "The code merging capability is something that we use very frequently."
  • "Overall, this is a good product that has a lot of features."
  • "The integration could be slightly better."

What is most valuable?

Most of the features are pretty good.

The code merging capability is something that we use very frequently. Merging code is a big factor for us because most of our teams use GitLab.

What needs improvement?

The integration could be slightly better.

The interface should be more user-friendly.

For how long have I used the solution?

We have been working with GitLab for more than five years.

What do I think about the stability of the solution?

It is a stable product. We have not had any issues with respect to instability.

What do I think about the scalability of the solution?

With approximately 30 users, we are not a large company. I found the scalability to be okay but I haven't tested it extensively.

How are customer service and support?

We have experience with GitLab support and we found the service to be good. There is not much of a lag in terms of addressing queries.

I would rate the support a five out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also use GitHub and I am more comfortable with GitLab.

How was the initial setup?

The initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

This product is not very expensive but the price can be better. As such, I would rate GitLab a four out of five in terms of pricing.

What other advice do I have?

Overall, this is a good product that has a lot of features. There are several features that I don't use personally but other members of my team do.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
KulbhushanMayer - PeerSpot reviewer
Co Founder and Technical Architect at Think NYX Technologies LLP
Real User
Top 5
Sep 10, 2022
Impressive SaaS setup and good for infrastructure, architect and environmental management
Pros and Cons
  • "The SaaS setup is impressive, and it has DAST solutioning."
  • "GitLab is a single solution that helps us do everything we need."
  • "Their RBAC is role-based access, which is fine but not very good."
  • "The documentation in GitLab could be improved a bit."

What is our primary use case?

We primarily use this solution for end-to-end CI/CD solutioning and deployment as well as infrastructure, architect and environmental management. In addition, we plan to use it for version control and SaaS solutioning and have heard it is great.

What is most valuable?

The SaaS setup is impressive, and it has DAST solutioning. It also has dependency check and scanning mechanisms. If we were using other solutions, they would have to be configured, and we would have to set them us as a third party, but GitLab is straightforward. GitLab is a single solution that helps us do everything we need.

What needs improvement?

The documentation in GitLab could be improved a bit. For example, their RBAC is role-based access, which is fine but not very good. It could also be improved a lot.

For how long have I used the solution?

We have been using this solution for almost seven years. We are currently using version 15.2.1. We are using GitLab Cloud, and it is a public setup.

What do I think about the stability of the solution?

It is a stable solution, and we have not experienced any challenges.

What do I think about the scalability of the solution?

It is scalable, but we need to pay extra costs.

How are customer service and support?

The technical support is good, but it is available with paid solutions only. So we have to rely on their documentation or wait for community updates for the free tier or vendor solution.

How was the initial setup?

It is a cloud solution, so we didn't have to do much. We just needed to create an account, and the solution was ready. It is gitlab.com.

What other advice do I have?

I rate this solution an eight out of ten because it is a good tool.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Cuneyt Gurses - PeerSpot reviewer
Solution Architect, DevOps Engineer at sonne technology
Real User
Aug 29, 2022
Scalable open source code repository used primarily for hosting, collaboration and version control
Pros and Cons
  • "It is a speedy platform compared to the others I have used, and I have also enjoyed using the platform as this solution offers a good user experience."
  • "Atlassian offers more products than GitLab. GitLab offers source control management, version control and collaboration between developers. Atlassian offers features on top of this as well as more integration points for developers."

What is our primary use case?

GitLab is a platform that facilitates hosting, collaboration and version control. We also make use of its pipeline capabilities. 

What is most valuable?

It is a speedy platform compared to the others I have used. I have also enjoyed using the platform as this solution offers a good user experience. 

What needs improvement?

We are currently using Atlasian Bitbucket, Jira and Confluence. Atlassian offers more products than GitLab. GitLab offers source control management, version control and collaboration between developers. Atlassian offers features on top of this as well as more integration points for developers.

For how long have I used the solution?

I have used Gitlab for two months. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How was the initial setup?

The configuration of Gitlab is straightforward. There is no site deployment of GitLab needed on behalf of the end user, especially if they are using the cloud version. 

What's my experience with pricing, setup cost, and licensing?

GitLab's pricing is good compared to others on the market. 

Which other solutions did I evaluate?

If we compare the GitLab repositories to GitHub, GitHub has many issues since being acquired by Microsoft. GitLab is more independent and offers a better user experience compared to GitHub. Gitlab is easy to manage and is a good example of the Git-based collaboration tools.

What other advice do I have?

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.