The solution's most valuable features are pipelines. GitLab allows you to automate things and show them diagrammatically.
Has good pipeline features, but UI is not user-friendly
Pros and Cons
- "The solution's most valuable features are pipelines."
- "It has fewer options, and its UI is not so user-friendly."
What is most valuable?
What needs improvement?
The solution is much harder to get around and organize extra features. It has fewer options, and its UI is not so user-friendly.
For how long have I used the solution?
I have been using GitLab for one year.
What do I think about the stability of the solution?
GitLab is a very stable solution.
I rate the solution’s stability an eight out of ten.
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GitLab
October 2025
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What do I think about the scalability of the solution?
I rate the solution’s scalability a seven out of ten.
How was the initial setup?
Although the solution's documentation is publicly available, you have to invest much more time to read everything and understand how to get around.
On a scale from one to ten, where one is very easy and ten is difficult, I rate the solution's initial setup a six to seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is acceptable.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.
What other advice do I have?
I got familiar with the CI part of the tool. If you want to use all the features for testing and packaging, you have to use the paid version.
Overall, I rate the solution a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at Dokument IT d.o.o.
With great integration capabilities for small companies, the tool also provides a reasonable amount of stability
Pros and Cons
- "The solution's most valuable feature is that it is compatible with GitHub. The product's integration capabilities are sufficient for our small company of 35 people."
- "We do face issues in our company when we run out of disk space."
What is our primary use case?
My company's programmers use GitLab for everyday development purposes.
What is most valuable?
The solution's most valuable feature is that it is compatible with GitHub. The product's integration capabilities are sufficient for our small company of 35 people.
What needs improvement?
Some of the programmers in my company have had complaints about the product.
We do face issues in our company when we run out of disk space. We had to do some low-level system interventions to recover the server from GitLab in our company. It would be good if GitLab implemented some diagnostic features so that the server prevents functioning when it detects insufficient disk space. It is important to prevent cache to avoid running out of disk space. Considering the aforementioned details, making a recovery wasn’t simple.
For how long have I used the solution?
I have experience with GitLab.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Owing to the small size of my company, we do not need to utilize the scalability feature of the product.
My company has around 20 users of the product.
How was the initial setup?
The initial setup of GitLab was okay.
The setup phase was completed in a day.
Our company has DevOps and CI/CD to help us with the deployment process of the product.
Though I am unsure, I feel that the solution is deployed on-premises.
What about the implementation team?
The deployment phase was carried out with the in-house members of our company.
What's my experience with pricing, setup cost, and licensing?
Speaking about the pricing of the solution, my company uses GitLab Community Edition.
Which other solutions did I evaluate?
Before choosing GitLab, my company had considered Microsoft TFS during the evaluation phase.
What other advice do I have?
GitLab is a product managed by the department of programmers in our company, and I am not much involved in it.
I recommend the solution to those planning to use it.
I rate the overall product a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
GitLab
October 2025
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,019 professionals have used our research since 2012.
A feature-rich and a well-organized solution that is scalable
Pros and Cons
- "GitLab is very well-organized and easy to use. Also, it offers most features that customers need."
- "As a partner, sometimes it's difficult to get support. They have a really complicated procedure for their support."
What is our primary use case?
It is used for saving source code, and then people get the source code out of it, make a branch, and merge it to make a big file for deployment. So it's mainly a source code deployment tool.
What is most valuable?
GitLab is very well-organized and easy to use. Also, it offers most features that customers need. So I think it's one of the best solutions compared to other options. So, it's the most capable and easiest tool.
What needs improvement?
In terms of the solution's interface and features, I am satisfied.
As a partner, sometimes it's difficult to get support. They have a really complicated procedure for their support. Apart from the aforementioned reason, I am very satisfied with the product. It is only after we are registered that we get proper support from GitLab. The registration itself it's quite complicated, and it is mainly because they want to make sure that the users with a license contact the right support team.
For how long have I used the solution?
I have been using GitLab for two years. My company has a partnership with GitLab. I am using GitLab Version 15.6.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution an eight or nine out of ten. Since it is software, they can have some bug-related issues, and no software is 100% protected. GitLab has many features in different areas, so I cannot specify which specific area has a problem.
What do I think about the scalability of the solution?
It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten. My clients who use the solution are medium-sized businesses.
How are customer service and support?
The solution's technical support is good. I rate the technical support a ten out of ten. Only the initial registration is complicated.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process was easy. I rate the initial setup a ten out of ten. The solution can be deployed in a day. Only one engineer is required to deploy the solution. Also, the solution does require maintenance. Using it as a different storage operation when it comes to maintenance, there can probably be some updates that can fix security patches and other issues. So, we have several employees working on many different solutions and projects. But only one person is actually required for its maintenance.
What's my experience with pricing, setup cost, and licensing?
Price-wise, it is a reasonable solution. On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a five out of ten.
What other advice do I have?
It's a great solution. So I would recommend it to those who want to use it. I rate the overall solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Reliable, with solid features, would love to see a feature for peer reviews
Pros and Cons
- "I have found the most valuable feature is security control. I also like the branching and cloning software."
- "I would like to have some features to support peer review."
What is our primary use case?
Our primary use case is for source management.
What is most valuable?
I have found the most valuable feature is security control. I also like the branching and cloning software.
What needs improvement?
I would like to have some features to support peer review. It would be nice if I can input some comments and share them with the teams. But I am not sure if it is already included in some paid versions.
For how long have I used the solution?
I have been working with GitLab now for the past three or four years now.
What do I think about the stability of the solution?
The stability of the current solution I would rate as a nine on a scale of one to ten.
What do I think about the scalability of the solution?
The scalability on a scale of one to ten is around an eight or nine. We currently have around one hundred individuals using this solution on a daily basis.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
We are currently using the open-source version.
What other advice do I have?
I would recommend using GitLab and rank it a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Quality Analyst at a media company with 1,001-5,000 employees
It integrates well with our automation tool.
Pros and Cons
- "For us, Gitlab's most valuable feature is the integration with Cypress. We're using Cypress as an automation tool, so we're using GitLab as a tool for running in parallel."
- "I'm new to GitLab, so I would appreciate more documentation about the code and commands."
What is most valuable?
For us, Gitlab's most valuable feature is the integration with Cypress. We're using Cypress as an automation tool, so we're using GitLab as a tool for running in parallel.
What needs improvement?
I'm new to GitLab, so I would appreciate more documentation about the code and commands.
For how long have I used the solution?
I have been using GitLab for almost a year now.
What do I think about the stability of the solution?
I rate GitLab nine out of 10 for stability.
What do I think about the scalability of the solution?
I rate GitLab eight out of 10 for scalability. We have around 40 people using it.
How was the initial setup?
Setting up GitLab is straightforward.
What's my experience with pricing, setup cost, and licensing?
I believe we are using the free version of GitLab.
What other advice do I have?
I rate GitLab a solid nine out of 10. I recommend GitLab. Based on what I've heard, I think GitLab is will be the permanent tool we'll use. I don't think that we're going to look for any other tool in the near future.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Engineer at a tech services company with 51-200 employees
Great user interface for code and peer reviews but CI/CD requires third-party integrations
Pros and Cons
- "Key features allow creation of well-presented Wiki that includes ideas, development, and domains."
- "Expand features to match other tools such as a static code analysis tool so third-party integrations are not required."
What is our primary use case?
Our company uses the solution to manage code, Wiki, and repository management for multiple projects on Truck It In. The solution helps us manage our experience with projects. We currently have twenty-two developers using the solution.
We are in the process of executing the pipelines to use the solution for CI/CD.
What is most valuable?
The interface is much more user friendly than competitor products.
The merge request tool is very valuable.
It is easy to perform code and peer reviews.
Key features allow creation of well-presented Wiki that includes ideas, development, and domains.
What needs improvement?
The solution should expand features to match other tools such as Coverity, Veracode, or SonarQube with its static code analysis tool so third-party integrations are not required.
There can be a lapse of fifteen minutes to a day when updates are pushed. We do receive email notification of upcoming lapses and push progress, so that helps.
For how long have I used the solution?
I have been using the solution for eight months.
What do I think about the stability of the solution?
The solution is stable with no failures or issues in the version controlling or epic creation processes.
What do I think about the scalability of the solution?
The solution is scalable. We can manage issues or epics, make Kanban with proper backlog, and move any processes with no problems. It is scalable in terms of managing our experience and using it as a project management tool.
How are customer service and support?
We have not needed technical support.
How was the initial setup?
The setup is straightforward with good user interface. Third-party integrations can be a bit of a hassle.
What about the implementation team?
We implemented the solution in-house.
Which other solutions did I evaluate?
We use Spring Boot at the back end with IntelliJ for IDs. IntelliJ is a good tool that integrates our projects with the solution through a well-managed synchronization process.
The solution has a better user interface than GitHub and Bitbucket.
We also use ClickUp which is a great tool for managing tickets and stream planning. We follow Agile methodologies so ClickUp is quite helpful to us.
SonarQube has a new integration with the solution so we use its static code analysis tool.
What other advice do I have?
The solution is valuable for developers because it includes version controlling, pipelines, CI/CD, and integrations. When moving from the development side to the production side it is important to ensure that code is bug-free with no errors. We have less issues on the production side because we take full advantage of the solution.
The solution currently requires third-party integrations for CI/CD so I rate it a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Development Engineer in Test at a tech services company with 1-10 employees
Plenty of features, scales well, and simple setup
Pros and Cons
- "I have found the most valuable features of GitLab are the GitClone, GitPush, GitPull, GitMatch, GitMit, GitCommit, and GitStatus."
- "GitLab could improve by having more plugins and better user-friendliness."
What is our primary use case?
I am using GitLab for many purposes, such as CI/CD.
What is most valuable?
I have found the most valuable features of GitLab are the GitClone, GitPush, GitPull, GitMatch, GitMit, GitCommit, and GitStatus.
What needs improvement?
GitLab could improve by having more plugins and better user-friendliness.
For how long have I used the solution?
I have been using GitLab for four years.
What do I think about the stability of the solution?
GitLab is a stable solution based on version control.
What do I think about the scalability of the solution?
The scalability of GitLab is good. We can have multiple Amazon AWS enrollments.
We have approximately eight people using this solution in my company.
How are customer service and support?
We use the support when we are doing integration. We have a blog where we can open a ticket and receive support.
How was the initial setup?
The initial setup of GitLab is easy. If there is a server the implementation will take 30 minutes to one hour. In the case, there is no server, then we can install the Docker box with the related supporting office installation. This will take approximately two hours.
What's my experience with pricing, setup cost, and licensing?
This is an open-source solution.
What other advice do I have?
We are using this solution because of our client's requirements.
I would advise others to prepare the documentation for their team members.
I rate GitLab a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Lead Developer at Mayora Infotech
Scalable, automatic code merging, and free version available
Pros and Cons
- "The most valuable feature of GitLab is the automatic merging of code."
- "I rate the support from GitLab a four out of five."
What is our primary use case?
We are using GitLab for code management. We put code onto their servers. This allows developers to have a centralized place for code collaboration.
How has it helped my organization?
GitLab has helped our company save time. In our current project, we have split the job into two parts, one team is working on one particular feature and when done the solution merges the code together. Every two weeks we can release a new APK. We have the latest code in development so we don't need to merge code manually.
The solution receives frequent updates, it is always improving.
What is most valuable?
The most valuable feature of GitLab is the automatic merging of code.
For how long have I used the solution?
I have been using GitLab for approximately seven years.
What do I think about the stability of the solution?
GitLab is highly stable.
What do I think about the scalability of the solution?
The scalability of GitLab is good.
All developers are using GitLab in my company.
I plan to increase the usage of the solution in the future.
How are customer service and support?
I rate the support from GitLab a four out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have previously used Bitbucket and Filezilla.
How was the initial setup?
The initial setup of GitLab is easy.
What's my experience with pricing, setup cost, and licensing?
There are different licensing options available, including a free limited-user license.
Which other solutions did I evaluate?
We evaluated other options before choosing GitLab.
What other advice do I have?
One person can do the maintenance of the solution.
My advice to others is for them to use GitLab for managing their code.
I rate GitLab a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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