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Javad_Talebi - PeerSpot reviewer
Cloud architect at Vodafone
Real User
Top 5Leaderboard
Open-source with a nice interface and great features
Pros and Cons
  • "It scales well."
  • "I used Spring Cloud config and to connect that to GitLab was so hard."

What is our primary use case?

GitLab is for professional teams, and it has some abilities in the user interface that are interesting to me. 

What is most valuable?

The look of the user interface is good. I have seen many features here that I don't see in BitBucket.

We like the automatic deployment for different environments. For example, if you want to deploy your application for the Azure system, Azure Cloud, you have the default configuration for them. That's true for Amazon or a VM, for example, as well. 

They provide default templates for products.

It is an easy setup.

The solution is stable.

It scales well.

I have a free version. It is open-source.

What needs improvement?

Authentication can be a problem when you have an application and you want to configure it with them. I used Spring Cloud config and to connect that to GitLab was so hard. It took hours for me to configure that.

For how long have I used the solution?

I've been using the solution for two years. 

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GitLab
August 2025
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What do I think about the stability of the solution?

The product is perfectly stable. There aren't bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. It easily expands. 

I have two projects. In my personal experience, for my own project, it's a scalable system for e-commerce mobile microservice spaces for event-driven e-commerce systems that are using GitLab.

How are customer service and support?

I've never requested the assistance of technical support.

Which solution did I use previously and why did I switch?

I'm also familiar with Bitbucket, although I don't use it right now. 

How was the initial setup?

The solution is quite simple to set up. 

I'm actually proficient. I'm not sure if a beginner user would have issues. It's likely okay for them.

The only difficult part may be the authentication configuration. It's a specific thing and not very common. 

What about the implementation team?

I didn't use an integrator. It is easily deployed in-house. 

What's my experience with pricing, setup cost, and licensing?

I don't need a license. I use the free version, and that is perfectly fine for me. 

What other advice do I have?

I always use the latest version of GitLab. I don't check the version number.

I'd recommend the solution to others. 

I'd rate it a ten out of ten. I'm happy with its capabilities. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Petronela Ghergulov - PeerSpot reviewer
Engineering Quality Analyst at Visteon Corporation
Real User
Issue-free, straightforward to set up, and reliable
Pros and Cons
  • "The scalability is good."
  • "Perhaps the integration could be better."

What is our primary use case?

I primarily use it for verifying some things. We're using it as a repository. It's used for software code. 

What is most valuable?

I didn't have an option when coming to this solution. It was imposed on me. That said, I've had no problems so far. 

The solution is stable.

The scalability is good.

My understanding is that the setup is straightforward. 

What needs improvement?

I'm not sure of the complete capabilities of the tool as I don't use it that much. Perhaps the integration could be better. 

For how long have I used the solution?

I've used the solution for one year, however, not so regularly.

What do I think about the stability of the solution?

I have not heard of any stability complaints. My understanding is that the product is reliable. There are no bugs or glitches. It won't crash or freeze. 

What do I think about the scalability of the solution?

We have about 100 people using the solution in our organization. 

For our purposes, we find the solution scales well. It's okay. We've never had any issues. 

Which solution did I use previously and why did I switch?

We previously used IBM CLM and RTC.

How was the initial setup?

I did not directly handle the initial setup. There is an IT team, which is responsible for all the installation and setup tasks. I'm not sure how many people were involved in the deployment and maintenance of the solution. 

What about the implementation team?

Our IT team set the solution up.

What was our ROI?

I haven't looked into if we have noticed an ROI or not. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the exact cost or licensing structure. I don't deal with this aspect of the product. 

What other advice do I have?

I'd recommend the solution to others. I'd rate it eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
GitLab
August 2025
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,755 professionals have used our research since 2012.
reviewer1251984 - PeerSpot reviewer
Tool Manager at a computer software company with 10,001+ employees
Real User
Good for CI/CD and version control, highly scalable, and very easy to set up
Pros and Cons
  • "CI/CD is very good. The version control system is also good. These are the two features that we use."
  • "I would like more Agile features in the Premium version. The Premium version should have all Agile features that exist in the Ultimate version. IBM AOM has a complete Agile implementation, but in GitLab, you only have these features if you buy the Ultimate version. It would be good if we can use these in the Premium version."

What is our primary use case?

We use it for version control and CI/CD.

What is most valuable?

CI/CD is very good. The version control system is also good. These are the two features that we use.

What needs improvement?

Its security features are very expensive. The Ultimate version is very expensive.

I would like more Agile features in the Premium version. The Premium version should have all Agile features that exist in the Ultimate version. IBM AOM has a complete Agile implementation, but in GitLab, you only have these features if you buy the Ultimate version. It would be good if we can use these in the Premium version.

For how long have I used the solution?

I have been using GitLab for five years.

What do I think about the stability of the solution?

It is very stable. In five years, we had to fix it only once.

What do I think about the scalability of the solution?

It is very scalable. We have about 2,000 users, but as per the reference architecture documentation, it can be scaled up to 50,000 users.

How are customer service and support?

We are using the open-source free version. So, we don't have support. We are looking to buy the intermediate version or Premium version. 

How was the initial setup?

It was very easy to set up. 

What about the implementation team?

We set it up by ourselves. We also update it, and we don't have to turn it off.

What's my experience with pricing, setup cost, and licensing?

We are using its free version, and we are evaluating its Premium version. Its Ultimate version is very expensive.

Which other solutions did I evaluate?

We are evaluating its Premium version, and we are also evaluating other products like GitHub.

What other advice do I have?

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Zoran Kos - PeerSpot reviewer
Senior Software Engineer at Windhoff Group
Real User
Top 5
Has good pipeline features, but UI is not user-friendly
Pros and Cons
  • "The solution's most valuable features are pipelines."
  • "It has fewer options, and its UI is not so user-friendly."

What is most valuable?

The solution's most valuable features are pipelines. GitLab allows you to automate things and show them diagrammatically.

What needs improvement?

The solution is much harder to get around and organize extra features. It has fewer options, and its UI is not so user-friendly.

For how long have I used the solution?

I have been using GitLab for one year.

What do I think about the stability of the solution?

GitLab is a very stable solution.

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability a seven out of ten.

How was the initial setup?

Although the solution's documentation is publicly available, you have to invest much more time to read everything and understand how to get around.

On a scale from one to ten, where one is very easy and ten is difficult, I rate the solution's initial setup a six to seven out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is acceptable.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.

What other advice do I have?

I got familiar with the CI part of the tool. If you want to use all the features for testing and packaging, you have to use the paid version.

Overall, I rate the solution a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CTO at Dokument IT d.o.o.
Real User
With great integration capabilities for small companies, the tool also provides a reasonable amount of stability
Pros and Cons
  • "The solution's most valuable feature is that it is compatible with GitHub. The product's integration capabilities are sufficient for our small company of 35 people."
  • "We do face issues in our company when we run out of disk space."

What is our primary use case?

My company's programmers use GitLab for everyday development purposes.

What is most valuable?

The solution's most valuable feature is that it is compatible with GitHub. The product's integration capabilities are sufficient for our small company of 35 people.

What needs improvement?

Some of the programmers in my company have had complaints about the product.

We do face issues in our company when we run out of disk space. We had to do some low-level system interventions to recover the server from GitLab in our company. It would be good if GitLab implemented some diagnostic features so that the server prevents functioning when it detects insufficient disk space. It is important to prevent cache to avoid running out of disk space. Considering the aforementioned details, making a recovery wasn’t simple.

For how long have I used the solution?

I have experience with GitLab.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Owing to the small size of my company, we do not need to utilize the scalability feature of the product.

My company has around 20 users of the product.

How was the initial setup?

The initial setup of GitLab was okay.

The setup phase was completed in a day.

Our company has DevOps and CI/CD to help us with the deployment process of the product.

Though I am unsure, I feel that the solution is deployed on-premises.

What about the implementation team?

The deployment phase was carried out with the in-house members of our company.

What's my experience with pricing, setup cost, and licensing?

Speaking about the pricing of the solution, my company uses GitLab Community Edition.

Which other solutions did I evaluate?

Before choosing GitLab, my company had considered Microsoft TFS during the evaluation phase.

What other advice do I have?

GitLab is a product managed by the department of programmers in our company, and I am not much involved in it.

I recommend the solution to those planning to use it.

I rate the overall product a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jay_Kim - PeerSpot reviewer
Chief Technology Officer at OSC Korea
Real User
A feature-rich and a well-organized solution that is scalable
Pros and Cons
  • "GitLab is very well-organized and easy to use. Also, it offers most features that customers need."
  • "As a partner, sometimes it's difficult to get support. They have a really complicated procedure for their support."

What is our primary use case?

It is used for saving source code, and then people get the source code out of it, make a branch, and merge it to make a big file for deployment. So it's mainly a source code deployment tool.

What is most valuable?

GitLab is very well-organized and easy to use. Also, it offers most features that customers need. So I think it's one of the best solutions compared to other options. So, it's the most capable and easiest tool.

What needs improvement?

In terms of the solution's interface and features, I am satisfied.

As a partner, sometimes it's difficult to get support. They have a really complicated procedure for their support. Apart from the aforementioned reason, I am very satisfied with the product. It is only after we are registered that we get proper support from GitLab. The registration itself it's quite complicated, and it is mainly because they want to make sure that the users with a license contact the right support team.

For how long have I used the solution?

I have been using GitLab for two years. My company has a partnership with GitLab. I am using GitLab Version 15.6.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight or nine out of ten. Since it is software, they can have some bug-related issues, and no software is 100% protected. GitLab has many features in different areas, so I cannot specify which specific area has a problem.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten. My clients who use the solution are medium-sized businesses.

How are customer service and support?

The solution's technical support is good. I rate the technical support a ten out of ten. Only the initial registration is complicated.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup process was easy. I rate the initial setup a ten out of ten. The solution can be deployed in a day. Only one engineer is required to deploy the solution. Also, the solution does require maintenance. Using it as a different storage operation when it comes to maintenance, there can probably be some updates that can fix security patches and other issues. So, we have several employees working on many different solutions and projects. But only one person is actually required for its maintenance.

What's my experience with pricing, setup cost, and licensing?

Price-wise, it is a reasonable solution. On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a five out of ten.

What other advice do I have?

It's a great solution. So I would recommend it to those who want to use it. I rate the overall solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Solution Manager at PCCW
Real User
Reliable, with solid features, would love to see a feature for peer reviews
Pros and Cons
  • "I have found the most valuable feature is security control. I also like the branching and cloning software."
  • "I would like to have some features to support peer review."

What is our primary use case?

Our primary use case is for source management.

What is most valuable?

I have found the most valuable feature is security control. I also like the branching and cloning software.

What needs improvement?

I would like to have some features to support peer review. It would be nice if I can input some comments and share them with the teams. But I am not sure if it is already included in some paid versions.

For how long have I used the solution?

I have been working with GitLab now for the past three or four years now.

What do I think about the stability of the solution?

The stability of the current solution I would rate as a nine on a scale of one to ten.

What do I think about the scalability of the solution?

The scalability on a scale of one to ten is around an eight or nine. We currently have around one hundred individuals using this solution on a daily basis.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

We are currently using the open-source version.

What other advice do I have?

I would recommend using GitLab and rank it a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
John Mark Castro - PeerSpot reviewer
Software Quality Analyst at a media company with 1,001-5,000 employees
Real User
It integrates well with our automation tool.
Pros and Cons
  • "For us, Gitlab's most valuable feature is the integration with Cypress. We're using Cypress as an automation tool, so we're using GitLab as a tool for running in parallel."
  • "I'm new to GitLab, so I would appreciate more documentation about the code and commands."

What is most valuable?

For us, Gitlab's most valuable feature is the integration with Cypress. We're using Cypress as an automation tool, so we're using GitLab as a tool for running in parallel.

What needs improvement?

I'm new to GitLab, so I would appreciate more documentation about the code and commands.

For how long have I used the solution?

I have been using GitLab for almost a year now.

What do I think about the stability of the solution?

I rate GitLab nine out of 10 for stability.

What do I think about the scalability of the solution?

I rate GitLab eight out of 10 for scalability. We have around 40 people using it.

How was the initial setup?

Setting up GitLab is straightforward. 

What's my experience with pricing, setup cost, and licensing?

I believe we are using the free version of GitLab. 

What other advice do I have?

I rate GitLab a solid nine out of 10. I recommend GitLab. Based on what I've heard, I think GitLab is will be the permanent tool we'll use. I don't think that we're going to look for any other tool in the near future.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.