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Jay_Kim - PeerSpot reviewer
Chief Technology Officer at a tech consulting company with 1-10 employees
Real User
May 5, 2023
A feature-rich and a well-organized solution that is scalable
Pros and Cons
  • "GitLab is very well-organized and easy to use. Also, it offers most features that customers need."
  • "As a partner, sometimes it's difficult to get support. They have a really complicated procedure for their support."

What is our primary use case?

It is used for saving source code, and then people get the source code out of it, make a branch, and merge it to make a big file for deployment. So it's mainly a source code deployment tool.

What is most valuable?

GitLab is very well-organized and easy to use. Also, it offers most features that customers need. So I think it's one of the best solutions compared to other options. So, it's the most capable and easiest tool.

What needs improvement?

In terms of the solution's interface and features, I am satisfied.

As a partner, sometimes it's difficult to get support. They have a really complicated procedure for their support. Apart from the aforementioned reason, I am very satisfied with the product. It is only after we are registered that we get proper support from GitLab. The registration itself it's quite complicated, and it is mainly because they want to make sure that the users with a license contact the right support team.

For how long have I used the solution?

I have been using GitLab for two years. My company has a partnership with GitLab. I am using GitLab Version 15.6.

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GitLab
December 2025
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What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight or nine out of ten. Since it is software, they can have some bug-related issues, and no software is 100% protected. GitLab has many features in different areas, so I cannot specify which specific area has a problem.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten. My clients who use the solution are medium-sized businesses.

How are customer service and support?

The solution's technical support is good. I rate the technical support a ten out of ten. Only the initial registration is complicated.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup process was easy. I rate the initial setup a ten out of ten. The solution can be deployed in a day. Only one engineer is required to deploy the solution. Also, the solution does require maintenance. Using it as a different storage operation when it comes to maintenance, there can probably be some updates that can fix security patches and other issues. So, we have several employees working on many different solutions and projects. But only one person is actually required for its maintenance.

What's my experience with pricing, setup cost, and licensing?

Price-wise, it is a reasonable solution. On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a five out of ten.

What other advice do I have?

It's a great solution. So I would recommend it to those who want to use it. I rate the overall solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Solution Manager at a tech vendor with 10,001+ employees
Real User
Jan 13, 2023
Reliable, with solid features, would love to see a feature for peer reviews
Pros and Cons
  • "I have found the most valuable feature is security control. I also like the branching and cloning software."
  • "I would like to have some features to support peer review."

What is our primary use case?

Our primary use case is for source management.

What is most valuable?

I have found the most valuable feature is security control. I also like the branching and cloning software.

What needs improvement?

I would like to have some features to support peer review. It would be nice if I can input some comments and share them with the teams. But I am not sure if it is already included in some paid versions.

For how long have I used the solution?

I have been working with GitLab now for the past three or four years now.

What do I think about the stability of the solution?

The stability of the current solution I would rate as a nine on a scale of one to ten.

What do I think about the scalability of the solution?

The scalability on a scale of one to ten is around an eight or nine. We currently have around one hundred individuals using this solution on a daily basis.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

We are currently using the open-source version.

What other advice do I have?

I would recommend using GitLab and rank it a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
GitLab
December 2025
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
John Mark Castro - PeerSpot reviewer
Software Quality Analyst at a media company with 1,001-5,000 employees
Real User
Dec 9, 2022
It integrates well with our automation tool.
Pros and Cons
  • "For us, Gitlab's most valuable feature is the integration with Cypress. We're using Cypress as an automation tool, so we're using GitLab as a tool for running in parallel."
  • "I'm new to GitLab, so I would appreciate more documentation about the code and commands."

What is most valuable?

For us, Gitlab's most valuable feature is the integration with Cypress. We're using Cypress as an automation tool, so we're using GitLab as a tool for running in parallel.

What needs improvement?

I'm new to GitLab, so I would appreciate more documentation about the code and commands.

For how long have I used the solution?

I have been using GitLab for almost a year now.

What do I think about the stability of the solution?

I rate GitLab nine out of 10 for stability.

What do I think about the scalability of the solution?

I rate GitLab eight out of 10 for scalability. We have around 40 people using it.

How was the initial setup?

Setting up GitLab is straightforward. 

What's my experience with pricing, setup cost, and licensing?

I believe we are using the free version of GitLab. 

What other advice do I have?

I rate GitLab a solid nine out of 10. I recommend GitLab. Based on what I've heard, I think GitLab is will be the permanent tool we'll use. I don't think that we're going to look for any other tool in the near future.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Udaysimha Nerella - PeerSpot reviewer
Specialist Data Analysis vehicle safety at a tech vendor with 51-200 employees
Real User
Nov 16, 2022
Scalable, stable, and has a straightforward setup, but requires a lot of steps just to push code to the repository
Pros and Cons
  • "We're only using the basic features of GitLab and haven't used any advanced features. The solution works fine, so that's what we like about GitLab. We're party using GitHub and GitLab. We have a GitHub server, while we use GitLab locally or only within our team, and it works okay. We don't have any significant problems with the solution. We also found the straightforward setup, stability, and scalability of GitLab valuable."
  • "I've noticed an area for improvement in GitLab, particularly needing to go through many steps to push the code to the repository. Resolving that issue would make the product better. My team quickly fixed it by writing a small script, then double-clicking or enabling the script to take care of the issue. However, that quick fix was from my team and not the GitLab team, so in the next release, if an automatic deployment feature would be available in GitLab, then that would be good because, in Visual Studio, you can do that with just one click of a button."

What is our primary use case?

My team primarily uses GitLab for CI/CD purposes. Whatever code I develop has to go with the team, so I work in a team that tries to write its version of the code, or uses the ticketing system, takes a ticket, covers that information, and then updates the main branch about it. That's the use case my team has for GitLab.

What is most valuable?

We're only using the basic features of GitLab and haven't used any advanced features. The solution works fine, so that's what we like about GitLab. We're party using GitHub and GitLab. We have a GitHub server, while we use GitLab locally or only within our team, and it works okay. We don't have any significant problems with the solution.

We also found the straightforward setup, stability, and scalability of GitLab valuable.

What needs improvement?

I've noticed an area for improvement in GitLab, particularly needing to go through many steps to push the code to the repository. Resolving that issue would make the product better.

My team quickly fixed it by writing a small script, then double-clicking or enabling the script to take care of the issue. However, that quick fix was from my team and not the GitLab team, so in the next release, if an automatic deployment feature would be available in GitLab, then that would be good because, in Visual Studio, you can do that with just one click of a button.

For how long have I used the solution?

I've been using GitLab for almost four years.

What do I think about the stability of the solution?

As of now, we don't have any issues with GitLab stability-wise. We never faced any critical issues, so everything's going smoothly.

What do I think about the scalability of the solution?

GitLab is a scalable solution.

How are customer service and support?

We didn't use the technical support for GitLab because there are specific people within our organization that we can contact about issues, for example, access issues or permissions, and they give us access to the folders.

Which solution did I use previously and why did I switch?

We haven't used any other build automation product other than GitLab.

How was the initial setup?

We found the initial setup for GitLab very straightforward. We're developers, so we develop the code, then push that code to our branch. We have a moderator who keeps track of the testing process, so from our side, we already have the steps and what needs to be done and written, so we follow those steps to set up GitLab.

What about the implementation team?

The implementation of GitLab was done in-house within my company.

What's my experience with pricing, setup cost, and licensing?

As I work in a vast enterprise, I'm unsure about the licensing cost for GitLab. It's the management team that takes care of that.

What other advice do I have?

I'm a developer, so I write all the code from scratch, but I don't use predefined platforms. I've been using GitLab and Visual Studio, though.

As GitLab is only used within my team, only five people use it.

My team uses GitLab almost every day, then when a project is complete, my team pushes it back into GitHub.

My team is an end-user of GitLab.

Regarding recommending GitLab to others, I'm a developer of data science solutions, so I mostly do end-user tasks rather than developer tasks. As of now, nothing was so bad about GitLab, and I didn't come across any significant hardships in using the solution. For a person like me who uses resources in a bigger enterprise, there shouldn't be problems using GitLab. If you're part of a small company, there could be some issues.

My rating for GitLab is seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nakul Kundaliya - PeerSpot reviewer
Technical Lead Developer at a tech services company with 11-50 employees
Real User
Oct 10, 2022
Scalable, automatic code merging, and free version available
Pros and Cons
  • "The most valuable feature of GitLab is the automatic merging of code."
  • "I rate the support from GitLab a four out of five."

What is our primary use case?

We are using GitLab for code management. We put code onto their servers. This allows developers to have a centralized place for code collaboration.

How has it helped my organization?

GitLab has helped our company save time. In our current project, we have split the job into two parts, one team is working on one particular feature and when done the solution merges the code together. Every two weeks we can release a new APK. We have the latest code in development so we don't need to merge code manually.

The solution receives frequent updates, it is always improving.

What is most valuable?

The most valuable feature of GitLab is the automatic merging of code.

For how long have I used the solution?

I have been using GitLab for approximately seven years.

What do I think about the stability of the solution?

GitLab is highly stable.

What do I think about the scalability of the solution?

The scalability of GitLab is good.

All developers are using GitLab in my company.

I plan to increase the usage of the solution in the future.

How are customer service and support?

I rate the support from GitLab a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used Bitbucket and Filezilla.

How was the initial setup?

The initial setup of GitLab is easy.

What's my experience with pricing, setup cost, and licensing?

There are different licensing options available, including a free limited-user license.

Which other solutions did I evaluate?

We evaluated other options before choosing GitLab.

What other advice do I have?

One person can do the maintenance of the solution.

My advice to others is for them to use GitLab for managing their code.

I rate GitLab a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Zeeshan Haider - PeerSpot reviewer
Senior AI Engineer at a consultancy with 11-50 employees
Real User
Oct 4, 2022
Gives us the flexibility to monitor our changes in the repos and allows multiple people to work on the same code
Pros and Cons
  • "GitLab is kind of an image of GitHub, so it gives us the flexibility to monitor our changes in the repos."
  • "When deploying the solution on cloud and the CI/CD pipeline, we have to define the steps and it becomes confusing."

What is our primary use case?

The solution is cloud-based. There are around 30 people using this solution in my organization. 

What is most valuable?

GitLab is kind of an image of GitHub, so it gives us the flexibility to monitor our changes in the repos. Multiple people can work on the same code and make various branches. We can merge them together and resolve conflicts. This feature makes development quite fast. Everybody gets to work on their own feature independently without waiting for someone else to complete their code first.

What needs improvement?

When deploying the solution on cloud and the CI/CD pipeline, we have to define the steps and it becomes confusing. The trend is shifting toward CI/CD pipeline automation, so GitLab could provide some features that help with CI/CD automation. 

There could also be integration with different cloud services like GCP, AWS, or Microsoft Azure. A one-click deployment with the CI/CD pipeline of our code would be a good feature.

For how long have I used the solution?

I worked with GitLab for one year.

What do I think about the stability of the solution?

The solution is stable. We haven't encountered any issues with loading repos.

What do I think about the scalability of the solution?

It's scalable. We haven't performed a lot of computation on GitLab because we're just storing our code on it. We can create as many admins, branches, and projects as we want.

How are customer service and support?

I haven't contacted technical support because we haven't encountered any issues. 

How was the initial setup?

Initial setup is simple. Our model and other application repo was pushed on GitLab. From there, we pushed the code into the VM and then used that to make the Docker images. The models were deployed on GCP. It was easy to deploy them on Cloud Run on GCP.

What's my experience with pricing, setup cost, and licensing?

The solution isn't as expensive as other solutions.

What other advice do I have?

I would rate this solution as nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Technology Division Director at a insurance company with 201-500 employees
Real User
Top 5Leaderboard
Sep 26, 2022
Replicates with accuracy, scalable, and cost effective with premium options available
Pros and Cons
  • "The merging feature makes it easy later on for the deployment."
  • "I would like to see security increased in the future. A secure environment is very important."

What is our primary use case?

During the development environment, we have a different number of developers, close to five. So each of them will have a different project. Maybe some of them do it in one project, but their assignment or the activity they are doing may be different, so they will do their activity and then they will push it to the GitLab. If there is an amendment or update required, they will pull it from GitLab and if they do their activity again, they will push it. 

What is most valuable?

GitLab also does the merging . The merging feature makes it easy later on for the deployment.

What needs improvement?

I would like to see security increased in the future. A secure environment is very important.

For how long have I used the solution?

I have been using GitLab for the past seven years.

What do I think about the stability of the solution?

The cloud provides good stability for GitLab.

What do I think about the scalability of the solution?

GitLab is scalable. I think they have their own actually premium services. So, there are some functionalities and features that may be added on top of the free version.

How was the initial setup?

The initial setup of GitLab is easy and straightforward. You do not need to be a deployment expert. It can be done by the managers or directors. 

What about the implementation team?

GitLab can be done in-house but we are using CloudWatch. All you need is to have a free account.

What's my experience with pricing, setup cost, and licensing?

The initial setup cost is excellent and you can add the premium features later.

What other advice do I have?

Using GitLab is important to help provide a more secure and reliable environment for developers working with information in the cloud. GitLab brings a level of safety. I would rate GitLab a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DevOps Lead at a retailer with 10,001+ employees
Real User
Sep 23, 2022
Great continuous integration and fast deployment
Pros and Cons
  • "GitLab's best features are continuous integration and fast deployment."
  • "GitLab's UI could be improved."

What is most valuable?

GitLab's best features are continuous integration and fast deployment.

What needs improvement?

GitLab's UI could be improved. In the next version, the documentation of the migrations steps should be better.

For how long have I used the solution?

I've been working with GitLab for six years.

What do I think about the stability of the solution?

GitLab is very stable.

What do I think about the scalability of the solution?

GitLab is scalable.

How are customer service and support?

GitLab's technical support is quick and responsive.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is pretty simple for GitLab as a service, but it's more complex for a hosted solution.

What's my experience with pricing, setup cost, and licensing?

GitLab is comparatively expensive, but it provides value because it's feature-rich. I would rate its pricing four out of five.

What other advice do I have?

I would rate GitLab nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.