We use Gitlab for CICD work.
Co-Founder at Akhter Studio
Open source code repository used for its CICD functionality and integration with ACD
Pros and Cons
- "Git hosting has an integration with ACD which is why we liked this solution in the first place."
- "This solution could be improved by adding modifications such as slack notifications."
What is our primary use case?
What is most valuable?
Git hosting has an integration with ACD which is why we liked this solution in the first place.
What needs improvement?
This solution could be improved by adding modifications such as slack notifications.
For how long have I used the solution?
I have been using this solution for four years.
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GitLab
May 2025

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What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution although the CICD may be tricky to scale.
Which solution did I use previously and why did I switch?
I have previously used Bit Bucket and Github. Bit Bucket has some issues in our country. At the time we had banning issues within our government and only GitLab was. Bit Bucket is too slow and we had to wait for five minutes just to enter the platform.
Bit Bucket pipelines are not that easy to consider and it was harder to use than GitLab. Gitlab is also more customizable. GitHub is more expensive than GitLab and didn't offer CICD.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I would rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Has a straightforward installation, but the performance could be better
Pros and Cons
- "It is scalable."
- "The solution could be faster."
What needs improvement?
The deployment and performance of GitLab could be better. In addition, the solution could be faster.
For how long have I used the solution?
We have been using this solution for more than five years, and it is deployed on cloud.
What do I think about the stability of the solution?
GitLab is stable.
What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
The installation was straightforward.
What other advice do I have?
I rate this solution a seven out of ten, and it is good for a small set of people.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
GitLab
May 2025

Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,471 professionals have used our research since 2012.
Co-founder & Partner at idiligence Solution
Great solution for maintaining and managing projects
Pros and Cons
- "GitLab's best features are maintenance, branch integration, and development infrastructure."
- "The initial setup was quite challenging because it takes some time to understand how to pull out or push the code."
What is our primary use case?
I primarily use GitLab for maintenance and deployment of projects.
What is most valuable?
GitLab's best features are maintenance, branch integration, and development infrastructure.
For how long have I used the solution?
I've been using GitLab for two to three years.
What do I think about the stability of the solution?
GitLab's stability is almost always good, but it depends on your connection with the network. If the GitLab services are running properly, and your services and network are fine, then there shouldn't be any problem with stability. There are some wrinkles, but they're around 5-8% and are mostly contained.
Which solution did I use previously and why did I switch?
Previously, I used Team Foundation Server (TFS).
How was the initial setup?
The initial setup was quite challenging because it takes some time to understand how to pull out or push the code.
What other advice do I have?
GitLab is a very good solution because you can completely maintain your code and have a number of developers working on the same project. I would recommend GitLab for those doing technology development, and I'd give it a rating of nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Application development specialist at Eccenter
Open source solution that combines repository and deployment features and offers consistent stability
Pros and Cons
- "GitLab is being used as a repository for our codebase and it is a one stop DevOps tool we use in our team."
- "It is a little complex to set up the pipelines within the solution."
What is our primary use case?
GitLab is being used as a repository for our codebase and it is a one stop DevOps tool we use in our team.
What is most valuable?
GitLab has repository and deployment features that are integrated into one solution. This is its most valuable feature.
What needs improvement?
It is a little complex to set up the pipelines within the solution.
For how long have I used the solution?
We have been using this solution for two and a half years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
Which solution did I use previously and why did I switch?
I have used several tools like Ansible for deployment and Nexus as a repository. We moved to GitLab because these features are integrated into one solution
How was the initial setup?
The initial setup is quite complex. The time it takes to deploy the solution depends on the artifacts. We have several steps in our pipeline so it usually takes around four to five minutes for the pipeline to complete.
What's my experience with pricing, setup cost, and licensing?
We are using the Community Edition and this is free.
What other advice do I have?
It takes some time for the environment to become stable once you migrate from another solution.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Development Team Lead R&D at a tech vendor with 1,001-5,000 employees
Web-based repository used for distributed programming and to store POC repositories
Pros and Cons
- "As a developer, this solution is useful as a repository holder because most of the POC projects that we have are on GitLab."
- "GitLab's Windows version is yet not available and having this would be an improvement."
What is our primary use case?
We use this solution for storing repositories for distributed programming. We have 15 to 20 users. We generally keep our POC repositories on GitLab.
What is most valuable?
As a developer, this solution is useful as a repository holder because most of the POC projects that we have are on GitLab.
What needs improvement?
GitLab's Windows version is yet not available and having this would be an improvement. This is compared to Azure Git where Microsoft provides us with the setup of virtual agents which you can download and set up quickly. Your laptop will become an agent which is connected to your cloud environment to execute the job which is triggered from the cloud environment.
For how long have I used the solution?
I've been using GitLab as a developer for four to five years, but when it comes to practical implementation in my current organization, it's been about a year since we started shifting our repositories to this platform.
What do I think about the stability of the solution?
Absolutely, the solution is stable and satisfies our requirements.
What do I think about the scalability of the solution?
Due to the relatively small number of users in our organization, I can't really comment on the scalability of this solution.
How are customer service and support?
We have never needed to contact customer support. Whenever we had an issue, all the help we needed for a solution is on the platform or in the documentation.
Which solution did I use previously and why did I switch?
We used to use TFS repositories on the older versions of Microsoft.
How was the initial setup?
I have done a setup on-premise for GitLab and it was straightforward. The documentation is clean which is useful for the DevOps person who sets up the on-premise environment. Based on the documentation provided by GitLab, I have prepared my own documentation.
To complete the deployment, it took me two to three days including downloading the artifact from the internet, getting the Linux server ready and setting up GitLab runner for CI/CD. I was the only person involved in the setup and we have 15 to 20 total users across our organization, almost all of them developers.
What other advice do I have?
I rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Lead at a mining and metals company with 51-200 employees
Helpful interface facilitates peer code reviews, and the continuous integration features are good
Pros and Cons
- "GitLab offers a good interface for doing code reviews between two colleagues."
- "We are having a few problems integrating with Jira at the moment, which is something that our IT department is investigating."
What is our primary use case?
My daily usage involves fetching code, creating branches, modifying the code, and then committing my changes. Once I'm ready for a review with my colleagues, I create a merge request. Then, during a code review, they will use the interface to write comments. Once everything in the comments has been addressed, I complete the merge. This describes a typical scenario.
We develop under Linux.
How has it helped my organization?
Everybody needs a source code versioning assistant, and GitLab is very flexible in this regard.
What is most valuable?
GitLab offers a good interface for doing code reviews between two colleagues.
The continuous integration feature is good.
What needs improvement?
We are having a few problems integrating with Jira at the moment, which is something that our IT department is investigating. In general, integrating with third-party tools is easy for some but difficult for others. When I create a new project, I go through all of the settings, and then I can integrate that with other tools. However, with Jira, I have problems.
If we could have GitLab execute some of the system tests then it would be good because as it is now, we have to rely on another tool. Ideally, it would execute a system test, a unit test, and then create a report. It is possible to do it but requires a lot of scripting expertise.
It should be easily available on their menu, similar to adding tests, configuring the tests you want to execute when you launch a build, so the build would be done then tests would be performed, and the report would be created.
This would allow us to know what went wrong during our systems test. If this aspect was more integrated into their interface, instead of relying on developers to script everything, it would be easier.
I would like to see better integration with third-party software.
For how long have I used the solution?
I have been using GitLab for a bit more than a year.
What do I think about the stability of the solution?
GitLab is pretty stable. I would rate it an eight out of ten.
What do I think about the scalability of the solution?
I haven't really used it outside of our Linux development environment, so I cannot really tell.
How are customer service and technical support?
GitLab is not responding quickly enough to our request. I know one of the problems that I am experiencing is with the integration with Jira.
We submitted the request to GitLab and we did not receive any replies. That was back in October.
Technical support could be better and their response time needs improvement to respond more quickly.
How was the initial setup?
Since I am using the web-based version and accessing GitLab through the web, I didn't have to install Gitlab, so in that sense, there was no effort, obstacles, or challenges in the initial setup.
I needed to understand the menu.
When I create a new software project in GitLab, I need to go through all of the settings to configure everything, which was not a problem. I needed to understand all of the options, and what it was doing.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head Of Software Engineering at a financial services firm with 201-500 employees
Easy to deploy and configure with very good CI/CD pipeline management
Pros and Cons
- "Everything is easy to configure and easy to work with."
- "The only thing our company is really waiting on in terms of features is the development of metrics."
What is most valuable?
Overall, our team is happy with the solution.
The CI/CD pipeline management is the solution's most valuable aspect.
Everything is easy to configure and easy to work with. Our team finds it to be very user-friendly.
Generally, the volume control is very good.
What needs improvement?
I've looked at GitLab's roadmap. The only thing our company is really waiting on in terms of features is the development of metrics. We're looking forward to being able to take advantage of them.
For how long have I used the solution?
We've been using the solution for two years at this point.
What do I think about the stability of the solution?
We've never had any issues with stability. We're very happy with the setup we have and it works well for our team. We haven't had any issues with the product crashing or freezing and I don't recall dealing with bugs or glitches.
What do I think about the scalability of the solution?
The solution is very scalable. I'm not sure how many nodes we have currently, however, it is scalable. If we need the extra capacity, I know we can build it out and use different setups.
We have about 100 users in our company using the product.
How are customer service and technical support?
We've never needed to contact GitLab for technical support. I can't speak to the level of service their in-house team might give.
Which solution did I use previously and why did I switch?
We previously used SVN. We migrated everything over to GitLab.
How was the initial setup?
Our platform engineering team found the initial implementation pretty straightforward.
Within the organization, deployment took about a week. That said, we had to spend three weeks migrating from SVN, which is what we were using before.
There isn't really any maintenance required. It's not something we think about or worry about, really.
What other advice do I have?
We're just a customer. We don't have a professional relationship with GitLab.
We're using the latest version of the solution right now.
I would definitely recommend the solution to other organizations. It's pretty easy to use and can scale if you need to. It's stable as well. We're not really missing any features. It's great.
Overall, I'd rate GitLab nine out of ten. They can always improve, which is why I didn't give them a perfect score. What they are working on, based on their roadmap, is already quite impressive. We're looking forward to metrics coming down the pipeline later in the year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Co Founder and Technical Architect at Think NYX Technologies LLP
Impressive SaaS setup and good for infrastructure, architect and environmental management
Pros and Cons
- "The SaaS setup is impressive, and it has DAST solutioning."
- "Their RBAC is role-based access, which is fine but not very good."
What is our primary use case?
We primarily use this solution for end-to-end CI/CD solutioning and deployment as well as infrastructure, architect and environmental management. In addition, we plan to use it for version control and SaaS solutioning and have heard it is great.
What is most valuable?
The SaaS setup is impressive, and it has DAST solutioning. It also has dependency check and scanning mechanisms. If we were using other solutions, they would have to be configured, and we would have to set them us as a third party, but GitLab is straightforward. GitLab is a single solution that helps us do everything we need.
What needs improvement?
The documentation in GitLab could be improved a bit. For example, their RBAC is role-based access, which is fine but not very good. It could also be improved a lot.
For how long have I used the solution?
We have been using this solution for almost seven years. We are currently using version 15.2.1. We are using GitLab Cloud, and it is a public setup.
What do I think about the stability of the solution?
It is a stable solution, and we have not experienced any challenges.
What do I think about the scalability of the solution?
It is scalable, but we need to pay extra costs.
How are customer service and support?
The technical support is good, but it is available with paid solutions only. So we have to rely on their documentation or wait for community updates for the free tier or vendor solution.
How was the initial setup?
It is a cloud solution, so we didn't have to do much. We just needed to create an account, and the solution was ready. It is gitlab.com.
What other advice do I have?
I rate this solution an eight out of ten because it is a good tool.
Disclosure: My company has a business relationship with this vendor other than being a customer:

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