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Cloud Engineer at a transportation company with 10,001+ employees
Real User
Aug 21, 2019
A simple open-source containerized solution that scales easily
Pros and Cons
  • "The dashboard and interface make it easy to use."
  • "Because of the simplicity of the product, GitLab is better than Jenkins."
  • "GitLab doesn't have AWS integration. It would be better to have integration with other container management environments beyond Kubernetes. It has very good integration with Kubernetes, but it doesn't have good integration with, for example, AWS, ETS, etc."
  • "GitLab doesn't have AWS integration."

What is our primary use case?

The primary use of the solution is for LCDs and as a repository.

What is most valuable?

In GitLab, the most valuable feature is using information with a repository and using a containerized approach. You can use containers to create different jobs. 

The dashboard and interface make it easy to use.

What needs improvement?

GitLab doesn't have AWS integration. It would be better to have integration with other container management environments beyond Kubernetes. It has very good integration with Kubernetes, but it doesn't have good integration with, for example, AWS, ETS, etc.

For how long have I used the solution?

I've been using the solution for one year.
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GitLab
September 2026
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What do I think about the stability of the solution?

The solution is stable. So far, we have not experienced any problems or bugs.

What do I think about the scalability of the solution?

Coming from container architecture makes it very scalable. Every job you create will be created with its own container so it doesn't create laws on the existing running jobs on other containers. It expands itself by usage.

How are customer service and support?

As the solution is open-source, there isn't any particular support subscription. There's a community, which is usually quite fast but it's not dedicated to any particular company. It's not certain that you will get the support you need by a certain time. You have to figure it out by yourself. It's quite easy to do so, however. If you have people on your team who have knowledge about containerized technologies, then it's actually not a problem.

Which solution did I use previously and why did I switch?

We previously used Jenkins. Jenkins management is more complicated than GitLab. GitLab is easier to manage. Because of the simplicity of the product, GitLab is better than Jenkins.

How was the initial setup?

The solution was very straightforward to implement.

What about the implementation team?

Another team did the implementation, but if you use public cloud software, you don't need to deploy anything.

What's my experience with pricing, setup cost, and licensing?

The solution is open-source.

What other advice do I have?

We use the public cloud deployment model.

I would rate the solution nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.