We just use GitHub for the repository in our company.
An easy-to-deploy solution since the user just needs to run the script for the deployment to be done in a few minutes
Pros and Cons
- "The deployment is fast since we just have to run the script, and once it's done, it takes a few minutes."
- "Scalability is an area with a shortcoming, because of which it has room for improvement."
What is our primary use case?
How has it helped my organization?
So we have a central repository. So, we do recommend the need to push and pull everything, and that's how we use it.
What is most valuable?
The requests, push, pull, merge, and everything else in the solution are its valuable features. Later, people make their changes.
What needs improvement?
I don't have any comments on the improvement needed in the tool since I'm okay with it. I don't have anything really in mind. It's not like I am picky, and I don't need to be picky unless it's really an overblown, like, there are some bugs or some glitches or something like that in the solution. As of now, everything looks fine.
Scalability is an area with a shortcoming, because of which it has room for improvement.
Buyer's Guide
GitHub
June 2025

Learn what your peers think about GitHub. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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For how long have I used the solution?
I have been using GitHub for more than five years. We just use the solution for work in our company.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten.
We plan to increase the usage of the solution. There are a lot of products out there in the market, but I wouldn't say I would recommend it, but if you use it, then it's fine. I don't really compare much as long as that's what is expected from the solution functionality-wise is fulfilled. So, then I am fine with it.
How are customer service and support?
I don't use the solution's customer support.
How was the initial setup?
Regarding the initial setup, I rate it an eight on a scale of one to ten, where one is difficult and ten is easy.
The solution is deployed on a private cloud since it is a corporate thing. We don't go for a public cloud.
The deployment is fast since we just have to run the script, and once it's done, it takes a few minutes.
What about the implementation team?
My company has schedules, and we assign people to do the deployment. So, it's rotational. Let's say I do the deployment this week, and then another person does it next week.
What's my experience with pricing, setup cost, and licensing?
I don't know about the solution's cost. My company purchased it. Before, we used to receive the free version, but then they purchased some of the features.
What other advice do I have?
I am using the solution, and I am fine with it. I would definitely recommend the solution to those planning to use it. I rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Lead Mobile App Developer at a financial services firm with 11-50 employees
A stable and scalable solution with robust security and excellent logging functionality
Pros and Cons
- "The code versioning is excellent, and having a detailed log, including every change made to the code by every developer, is invaluable. It makes it so that if there is a bug or problem in the product channel, we can find exactly where it happened and how to fix it."
- "There can be conflict issues when two developers work on the same file or line of code, and it would be great to see that improved, possibly with an AI solution."
What is our primary use case?
We use GitHub for code versioning; with multiple developers working on the same projects. It gives us a central source for our code. We commit our code to the cloud using the API called Gita, which tracks which developers have uploaded the code, which have changed it and so on.
What is most valuable?
The code versioning is excellent, and having a detailed log, including every change made to the code by every developer, is invaluable. It makes it so that if there is a bug or problem in the product channel, we can find exactly where it happened and how to fix it.
What needs improvement?
There can be conflict issues when two developers work on the same file or line of code, and it would be great to see that improved, possibly with an AI solution.
A great feature would be the AI for code conflicts, enabling us to choose which code edit is the one we want to go with.
For how long have I used the solution?
I've been using the solution for about eight years.
What do I think about the stability of the solution?
GitHub is stable, and they are improving in terms of security.
What do I think about the scalability of the solution?
The product is scalable. We have about 20 end users in total.
How are customer service and support?
The support is average; they can be inconsistent and it would be good if they were more responsive.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is a little complex because it requires some knowledge of GitHub and code versioning. Certain steps need to be taken in a specific order, and if any are skipped or done wrong, it can lead to failure. Aside from the mentioned challenges, one staff member can complete the setup.
There is sufficient documentation to help with the setup process.
What about the implementation team?
The setup was implemented in-house.
What's my experience with pricing, setup cost, and licensing?
GitHub is an open-source product, but when using the free-to-use version, anyone can see the code we're working on.
If you purchase a license, there's an option to make your code private, and our organization has a license.
What other advice do I have?
I would rate this solution a nine out of ten.
Compared to the competition, I would say GitHub is the best, as it has the most robust security, and most of the developer community is familiar with it. Bitbucket is also an excellent solution with solid security, but more developers would require training.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
GitHub
June 2025

Learn what your peers think about GitHub. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Information Technology Division Director at Ethiopian Roads Administration
Outstanding service, stability, and gives us everything we need
Pros and Cons
- "We are finding GitHub is very stable."
- "I would like to see more security where a plugin was available for us to update in relation to security."
What is our primary use case?
We are using GitHub for the development environment. After we develop some applications, we are pushing actually on both settings.
What needs improvement?
I would like to see more security where a plugin was available for us to update in relation to security.
For how long have I used the solution?
I have been using GitHub for the past seven years.
What do I think about the stability of the solution?
We are finding GitHub is very stable. Because it is the one that we are actually using on the cloud, it is easy for actual resources.
What do I think about the scalability of the solution?
We currently did not choose the option with the subscription, but the free version actually provided by GitHub and GitLab is acceptable for us. Maybe the institution wants to increase the number of developers to twenty from what we currently have three, then definitely we will increase and prefer to have additional services from GitHub as well as GitLab.
How are customer service and support?
Technical support is excellent on a scale of one to ten I give technical support a ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and easy. For someone who has actually good experience in software development, including using a repository solution, I think it is easy. Beginners need to refer to the manual and see some online tutorials to receive assistance so that it is easier for them to setup.
What about the implementation team?
You can do the deployment in-house without a problem.
What's my experience with pricing, setup cost, and licensing?
We are currently paying nothing for GitHub.
Which other solutions did I evaluate?
I think I remember Tortu was the name of the product. There is a Q Balance in our repository providers. I think that one is Microsoft. I do not know exactly, but we are not using it. We tried it but we returned to GitHub.
What other advice do I have?
If you are working in development I would recommend using GitHub. I would rate GitHub a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at Leyton & Associés, SAS
High availability and useful standard features
Pros and Cons
- "The most valuable features are GitHub are the standard features, they are very useful."
- "GitHub could improve by being more user-friendly."
What is our primary use case?
GitHub is used to store my source code or raw reports.
What is most valuable?
The most valuable features are GitHub are the standard features, they are very useful.
What needs improvement?
GitHub could improve by being more user-friendly.
For how long have I used the solution?
I have been using GitHub for approximately 15 years.
What do I think about the stability of the solution?
GitHub has high availability.
How are customer service and support?
I have not used the support from GitHub.
Which solution did I use previously and why did I switch?
I have not used another solution prior to GitHub.
What other advice do I have?
I would recommend this solution to others.
I rate GitHub an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at a construction company with 1,001-5,000 employees
A good and stable collaboration tool, that would benefit from a more user-friendly interface
Pros and Cons
- "This product allows us to easily collaborate on development tasks with our subcontractors, and control the workflow as the project progresses."
- "We would like this solution to have a more user-friendly interface."
What is our primary use case?
We use this solution to manage and store our development work.
What is most valuable?
This product allows us to easily collaborate on development tasks with our subcontractors, and control the workflow as the project progresses.
What needs improvement?
We would like this solution to have a more user-friendly interface.
For how long have I used the solution?
We have been working with this solution for two years.
What do I think about the stability of the solution?
We have not encountered any issues with the stability of this solution.
What do I think about the scalability of the solution?
We have found this to be an easily scalable solution.
How was the initial setup?
The initial setup for this solution was very straightforward.
Which other solutions did I evaluate?
We also evaluated Microsoft TSS.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a pharma/biotech company with 51-200 employees
User-friendly and great integration with third-party softwares
Pros and Cons
- "Complication free with good ability for third-party integrations."
- "Lacks sufficient support in terms of professional services that could be provided."
What is our primary use case?
We use this product to host the code base for different development teams within our organization and for versioning the codes and integrating with CI/CD tooling. We have a partnership with GitHub and I'm a product manager.
How has it helped my organization?
Using GitHub has been beneficial for us because it was an easy process for users and it has improved efficiency. In contrast to Bitbucket or Azure Repos, moving things over to GitHub was simple.
What is most valuable?
We like the simplicity of GitHub and that it is free of complications, as opposed to other tools on the market. Its ability to be integrated with third-party softwares such as Azure Pipelines or Jenkins, is great.
What needs improvement?
The solution lacks sufficient support in terms of professional services that could be provided proactively to customers. The product documentation could be improved. What currently exists on the GitHub website is not complete and not sufficient to help end users with customizations or integrations, tools for code quality, or app security. In the next release, I would love to see something around security as well as some code analysis and open-source vulnerability detection features. It would be helpful if there was a better DevOps offering from GitHub. GitHub Actions is still maturing.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
GitHub is scalable, we have around 120 users. They are mainly software developers and engineering managers. We have three people, DevOps engineers and support engineers, working with GitHub and we're likely to expand usage.
How are customer service and support?
Our technical support experience has been quite good in terms of response and expertise.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Bitbucket and Azure Repos. We switched to GitHub because of its ease of implementation and ease of onboarding new users, as well as its integration with third-party tooling.
How was the initial setup?
The initial setup was straightforward. We are in a regulated industry with a large volume of organizations, and there are additional processes that need to be taken care of. Taking all that into account, the deployment took about 10 days. Implementation of GitHub alone just takes a few hours. We worked with a third-party vendor.
What was our ROI?
The product certainly saves us a lot of time and that equals money. We save time in terms of how the code base can be managed and versioned. We have better control over the release of the product, and we have reduced the time that takes. We're getting a good ROI.
What other advice do I have?
I recommend this solution even though it does not provide the complete suite. There are DevOps services coming in from Microsoft, for example, and you need to go to GitHub Actions separately. Source code management is better on GitHub and I would rate that higher.
Overall, I rate this solution seven out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at Shiraz University
Excellent backup features and great stability and scalability
Pros and Cons
- "We can make a private repository."
- "It is difficult to merge a code or restore it to an older version."
What is our primary use case?
We use GitHub to share the source code and can give users different permissions to use different parts of the project. Whenever a developer changes a source code, it can push it easily, and others can see the change and who made it.
What is most valuable?
It is a very good solution. GitHub allows the backup of our source code. So we are sure that if all the computers in our company crash and the hardware fails, we can access our code on GitHub. Also, in the past, every repository we built was publicly available to anyone, and others could see our source code, but now we can make a private repository and share it with our team. This feature is very valuable and good for us.
What needs improvement?
It is very tricky to work with GitHub. For example, it is difficult to merge a code or restore it to an older version. It would be great if they provided a tool that merges the code better and more intelligently.
For how long have I used the solution?
We have been using this solution for ten years.
What do I think about the stability of the solution?
It is very stable. Whenever it is connected, it always works, and we love it.
What do I think about the scalability of the solution?
It is scalable. We can easily extend to team members, with a team of about six or seven people in a GitHub repository. Most users are developers, but we can also provide viewing access to others. We don't have any distinct plans to increase our usage of GitHub.
How are customer service and support?
We have not used technical support because GitHub has a large community of users, so if there is an issue, we can find the solution on Google.
Which solution did I use previously and why did I switch?
We did not use any other solutions before GitHub.
How was the initial setup?
The initial setup was very easy.
What's my experience with pricing, setup cost, and licensing?
It is a free solution.
What other advice do I have?
I rate this solution a ten out of ten. I recommend GitHub to others to back up their source code or share it among different people on the same project. GitHub is integrated very well with Microsoft Visual Studio and .NET. For example, if we make a project inbox for Visual Studio, we can push the code to GitHub by adding our account to Visual Studio.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Penetration tester at KNBS (Kenya National Bureau of Statistics)
Offers public and private repositories and is great for collaboration but there's a learning curve
Pros and Cons
- "I'm able to access any repository that I like, whether it's public or private."
- "There is a bit of a learning curve."
What is our primary use case?
Basically, it's just a repository for software developers. Users are able to push their source code and share their code.
What is most valuable?
I'm able to access any repository that I like, whether it's public or private. That said, for private repositories, I'll obviously need access from the other developer. It's nice that they have the option for public or private repositories.
The collaboration is really great. It has really worked and has really helped me a lot. I find that it is a very important feature.
What needs improvement?
There is a bit of a learning curve. The very first them that I used it, my issue was understanding it. It seemed very complex to me. That said, eventually, I got the hang of it. They could make it a bit more user-friendly.
For how long have I used the solution?
When I was a software developer, I used GitHub a lot. I've used it for the last three years at this point.
What do I think about the stability of the solution?
The solution has been stable.
What do I think about the scalability of the solution?
I was using the solution for my own personal projects.
It supports growth. The platform has very many developers in the world, millions and millions of developers, so it's pretty much scalable.
How are customer service and support?
Technical support could be better. You quickly realize that most of the time, it is other users that are offering new support, not the actual GitHub team.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I did not use other repositories previously.
How was the initial setup?
There's no installation. However, you'll need other tools to help you with pushing the code to GitHub. Once you create your account and log in, it gives you the steps you are meant to follow, so that's good. It helps a complete beginner get started. They'd never get stuck.
What's my experience with pricing, setup cost, and licensing?
I have no visibility in relation to what the costs are surrounding this product.
What other advice do I have?
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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