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Security Manager at a computer software company with 11-50 employees
Real User
Top 5
Jan 20, 2020
Enables our clients to monitor multiple firewalls in one place
Pros and Cons
  • "The product is a combination of management and monitoring from the same interface."
  • "I recommend FortiManager if you have more than FortiGate firewalls or more Fortinet products."
  • "The areas that need improvement are implemenation and support. In terms of implementation, it mainly needs clear documentation."
  • "The areas that need improvement are implementation and support."

How has it helped my organization?

One site we worked on had something like 10 firewalls in different branches, and the security admin there needed to monitor the firewalls from a centralized place, so we deployed FortiManager and configured it so he could monitor things from one place. 

At another site, we use it in backup mode for automatic backup.

What is most valuable?

The product is a combination of management and monitoring from the same interface.

What needs improvement?

The areas that need improvement are implementation and support. In terms of implementation, it mainly needs clear documentation. There are many features that are not mentioned in the documentation.

For how long have I used the solution?

We've been using FortiManager for almost one year. On some sites we use the latest version, and for other sites we use version 6.4.

We have done implementations of a number of Fortinet products such as Email and FortiWeb firewalls. We have implemented the portfolio of Fortinet products.

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Fortinet FortiManager
April 2026
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How are customer service and support?

For FortiManager, technical support is good, but it's not excellent. It's not perfect because there are times when it takes longer for them to reply to cases. And, as I mentioned, sometimes we can't find a feature in the documentation.

How was the initial setup?

It's easy to install and it takes about two days.

What other advice do I have?

I recommend FortiManager if you have more than FortiGate firewalls or more Fortinet products.

In terms of users of the solution, our clients are between medium and enterprise in scope.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/consultant.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.