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Yati Gharat - PeerSpot reviewer
Chief Technology Officer at Litmus
Reseller
Top 5
Aug 23, 2022
Central deployment, quick technical support with urgent tickets, not costly
Pros and Cons
  • "Technical support is great. When we have sent urgent tickets and they do reply back within fifteen minutes."
  • "With Fortinet FortiManager, we can manage multiple firewalls and devices from a central point."
  • "When we have a specific configuration pushed it does take some time to be deployed on the actual firewall."

What is most valuable?

In our use case, we manage the configuration of all the firewalls so we can create different versions. We are able to do a centralized deployment and if any changes are there, we can map them with the authorization policies. If somebody makes a mistake with the configuration we can revert back to the old configuration. With Fortinet FortiManager, we can manage multiple firewalls and devices from a central point.

What needs improvement?

When we have a specific configuration pushed it does take some time to be deployed on the actual firewall. There might be some bugs or issues in that particular case. Sometimes we need to, if it is in a cluster mode, reboot the firewall. If the configuration does not go properly we have to reboot. These are small changes that will make things seamless. 

When upgrades are deployed, Fortinet FortiManager should identify if a specific device is not matching with other devices. I think it is there, but then in the perspective of alerts and logs, the uneven configuration is there. It should be today's alert. For example, disaster recovery site, there is a firewall. If someone changes it in the primary production area and then they forget to change it in their area, there should be an alert.

For how long have I used the solution?

I have been using Fortinet FortiManager for the past four years.

What do I think about the stability of the solution?

It is stable. If Fortinet FortiManager goes down, then accessing an individual firewall is a different process altogether. Obviously, security devices are there, so basically those security points are available. I don't know if a cloud-based Fortinet FortiManager is available right now. But then on-premise, we have to take care of the devices, and the availability of those devices.

Buyer's Guide
Fortinet FortiManager
November 2026
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What do I think about the scalability of the solution?

It is scalable and there is no issue. You can have available devices and you can scale. The only thing is you need to do capacity planning. How many firewalls are there and the model of Fortinet FortiManager has to be decided? If you do this properly, then there is no issue. 

How are customer service and support?

Technical support is great. When we have sent urgent tickets and they do reply back within fifteen minutes.

Which solution did I use previously and why did I switch?

We have Palo Alto, Fortinet, Cisco, and WatchGuard. We also work with Juniper.

How was the initial setup?

For people who are not used to operating it, it is a little complex. 

What was our ROI?

Fortinet Fortimanger is not costly. They have high-end devices and the portfolio is big. Basically, they have a portfolio for all the aspects of security. From that perspective, they are good.

What's my experience with pricing, setup cost, and licensing?

The price point is very good.

What other advice do I have?

I would rate Fortinet FortiManager an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Network administrator at PISystems
Real User
Apr 24, 2024
Has automation capabilities, improves our security operations, and centralizes management
Pros and Cons
  • "The most valuable feature is the centralized management console."
  • "Configuring Fortinet without internet access is challenging."

What is our primary use case?

We use Fortinet FortiManager for centralized management of our Fortinet devices, including switches and firewalls. This single console allows us to manage multiple devices efficiently.

How has it helped my organization?

We can push device configurations and policy management through FortiManager.

It has improved our security operations.

FortiManager has automation capabilities that positively impact our operational efficiency.

What is most valuable?

The most valuable feature is the centralized management console.

What needs improvement?

Configuring Fortinet without internet access is challenging.

For how long have I used the solution?

I am currently in the process of integrating Fortinet FortiManager.

What do I think about the scalability of the solution?

Fortinet FortiManager is scalable but scaling is costly.

How are customer service and support?

I am satisfied with the technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

I can complete the deployment myself.

What's my experience with pricing, setup cost, and licensing?

It can be expensive. Some competing solutions in the market, like Sophos and SonicWALL, offer lower costs of up to 40 percent.

What other advice do I have?

I would rate Fortinet FortiManager 8 out of 10.

I recommend it but be aware that Fortinet firewalls managed by FortiManager may require weekly updates due to known bugs on the Fortinet servers.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiManager
November 2026
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
921,523 professionals have used our research since 2012.
Leonardo Laurentino - PeerSpot reviewer
IT Infrastructure And Cyber Security Analyst at UFPB
Real User
Jan 10, 2024
We can create, manage, and deploy multiple scripts to our firewalls
Pros and Cons
  • "The firewall configuration has more capabilities than the other firewall management systems that I have worked with."
  • "The reporting details have room for improvement."

What is our primary use case?

We use Fortinet FortiManager to manage over 2,000 firewalls. We use the solution for reporting, implementing, and deploying policies and objects to the firewalls.

How has it helped my organization?

Fortinet FortiManager has saved us time by allowing us to create a lot of scripts that can be deployed at the same time to all the firewalls.

What is most valuable?

The firewall configuration has more capabilities than the other firewall management systems that I have worked with.

What needs improvement?

The reporting details have room for improvement.

For how long have I used the solution?

I have been using Fortinet FortiManager for six months.

What do I think about the stability of the solution?

I would rate the stability of Fortinet FortiManager a nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of Fortinet FortiManager an eight out of ten.

Which solution did I use previously and why did I switch?

We previously used Sophos Firewall Central Management and transitioned to Fortinet FortiManager, primarily due to its industry reputation.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiManager is costly.

What other advice do I have?

I would rate Fortinet FortiManager a ten out of ten.

I recommend Fortinet FortiManager because it can be used for firewall configuration, reporting, PPMs, and deploying scripts.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Slawomir Napiorkowski - PeerSpot reviewer
Architect at IT Systems and Solutions sp. z o.o.
Real User
Sep 7, 2023
It's an essential tool for managing complex environments across multiple sites
Pros and Cons
  • "Without FortiManager, you cannot manage a complex environment across several sites with multiple firewalls."
  • "FortiManager could improve by making it easier to port larger policy packages to the FortiGate firewalls. Sometimes, there's an issue when we install a big package of policies. If you have a couple thousand policies for FortiGate firewalls, it can take a few minutes to receive a response from the remote devices. It's only an issue when you're dealing with thousands of policies and installing them on a large number of devices."

What is our primary use case?

FortManager is a tool for centrally managing multiple FortiGate firewalls.

What is most valuable?

Without FortiManager, you cannot manage a complex environment across several sites with multiple firewalls. 

What needs improvement?

FortiManager could improve by making it easier to port larger policy packages to the FortiGate firewalls. Sometimes, there's an issue when we install a big package of policies. If you have a couple thousand policies for FortiGate firewalls, it can take a few minutes to receive a response from the remote devices. It's only an issue when you're dealing with thousands of policies and installing them on a large number of devices.

For how long have I used the solution?

We have used FortiManager for about 14 years. 

What do I think about the stability of the solution?


What do I think about the scalability of the solution?

I rate FortiManager eight out of 10 for scalability. 

How are customer service and support?

I rate Fortinet support nine out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with Cisco and Aruba. We decided to switch to Fortinet a couple of years back because we determined that Fortinet offered the best solution.

How was the initial setup?

Deploying FortiManager is straightforward. The initial installation is simple and can be completed in a few minutes, but configuring the devices and sending the policy packages to the firewalls can take a few hours. We have around seven engineers maintaining this solution. 

What's my experience with pricing, setup cost, and licensing?

I rate FortiManager six out of 10 for affordability. The pricing is decent. It isn't the most expensive solution. 

What other advice do I have?

I rate FortiManager eight out of 10. I recommend it for those who use FortiGate firewalls. It's a management unit for Fortinet solutions, so if you don't use FortiGate, it makes no sense. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Works at renesas
Real User
Apr 23, 2023
The solution is easy to use, and it integrates all devices on a single platform
Pros and Cons
  • "The product is easy to use and manage."
  • "FortiManager should improve the integration with third-party platforms."

What is our primary use case?

We use the solution to manage the firewall and the policies and objects associated with it.

What is most valuable?

The product is easy to use and manage. It integrates all the global devices into one platform.

What needs improvement?

FortiManager should improve the integration with third-party platforms. Though the solution is easy to manage, we need adequate training to use it.

For how long have I used the solution?

I have been using the solution for the past two years.

What do I think about the stability of the solution?

The solution is quite stable.

What do I think about the scalability of the solution?

The solution is scalable. Around 20 to 30 IT employees use the solution in the organization.

What about the implementation team?

It is a cloud-based solution. Around 20 people are needed for the deployment and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

Our organization pays a monthly license fee for the solution.

What other advice do I have?

Only IT employees in the organization can use the platform. I would recommend the solution to others. I would rate the product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Borey Soen - PeerSpot reviewer
Networks & Securities solutions Supervisor at a manufacturing company with 51-200 employees
Real User
Jan 14, 2023
It has a good dashboard and allows you to manage multiple devices from a single console
Pros and Cons
  • "Fortinet FortiManager allows you to manage multiple FortiGate devices from a single console, and this is a valuable product feature."
  • "Areas for improvement in Fortinet FortiManager are scalability and stability."

What is our primary use case?

I use Fortinet FortiManager for managing my FortiGate devices.

What is most valuable?

What I like best about Fortinet FortiManager is that you can use it with FortiGate. You can manage FortiGate devices through it. I also like that Fortinet FortiManager allows you to manage multiple FortiGate devices from a single console.

The Fortinet FortiManager dashboard is good, which is another pro of the product.

What needs improvement?

Areas for improvement in Fortinet FortiManager are scalability and stability.

For how long have I used the solution?

I've been working with Fortinet FortiManager for three years. I'm still using the product.

What do I think about the stability of the solution?

Fortinet FortiManager could be more stable, so it's a seven out of ten for me.

What do I think about the scalability of the solution?

I'd give five out of ten for Fortinet FortiManager, scalability-wise. It's in the middle.

How are customer service and support?

I have experience contacting the technical support for Fortinet FortiManager. I'm giving the team an eight out of ten because I found it challenging to get support. Fortinet FortiManager technical support can be difficult to contact.

How would you rate customer service and support?

Positive

How was the initial setup?

Fortinet FortiManager has a simple setup.

What about the implementation team?

We implemented Fortinet FortiManager because it's just a process of downloading the product.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiManager is a low-priced product.

Which other solutions did I evaluate?

I evaluated Cisco and Palo Alto Networks, but I found Fortinet FortiManager better and easier to manage.

What other advice do I have?

I'm using Fortinet products, Fortinet FortiManager and FortiAnalyzer.

My company has between three to four Fortinet FortiManager users.

Fortinet FortiManager is a product I recommend to others.

I'm rating the product as nine out of ten because it still has room for improvement stability-wise. Its technical support also needs improvement.

My company is a Fortinet partner.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Security Manager at a computer software company with 11-50 employees
Real User
Top 10
Jan 1, 2023
The best stability for application control and inspections
Pros and Cons
  • "The solution has the best stability for application control and inspections."
  • "The fabric for integrations or connections could be improved."

What is our primary use case?

I am a systems integrator and work with customers to integrate the solution. 

What is most valuable?

The solution has the best stability for application control and inspections. 

What needs improvement?

The fabric for integrations or connections could be improved. This would make a big difference for some customers. 

For how long have I used the solution?

I have been using the solution for more than five years. 

What do I think about the scalability of the solution?

The solution is very scalable so I rate scalability a ten out of ten. 

How are customer service and support?

Support has an overall lack of knowledge. We have opened many tickets for support but they don't even answer them. 

What's my experience with pricing, setup cost, and licensing?

Pricing could improve a little bit so I rate it a seven out of ten. 

What other advice do I have?

It is important to select the features you need at the outset. Some customers don't do this correctly so their hardware doesn't perform as well. Take into account the applications you want to run on the solution when selecting features. 

I rate the solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2012637 - PeerSpot reviewer
Network Architect at a computer software company with 11-50 employees
Real User
Top 20
Dec 3, 2022
The single-pane device management is great but bugs cause stability issues
Pros and Cons
  • "The solution brings device management into one single pane of glass and is a pretty good product."
  • "The solution has some bugs."

What is our primary use case?

Our company recommends the solution to customers as a single management platform for multiple Fortinet devices such as FortiAP, FortiSwitch, and FortiGate. 

What is most valuable?

The solution brings device management into one single pane of glass and is a pretty good product. 

What needs improvement?

The solution has some bugs that we have to fix for customers. We provide feedback about these issues to Fortinet for future development or updates. 

More software stability is needed to prevent breakdowns. 

For how long have I used the solution?

I have been using the solution for one month. 

What do I think about the stability of the solution?

The solution is pretty stable and integrates well with cloud tools. 

More stability and bug fixes are needed to prevent breakdowns. 

What do I think about the scalability of the solution?

The solution is pretty scalable and can support 4,000 devices on a single pane. 

How are customer service and support?

Technical support could be better because it takes them awhile to handle items. More technical resources and knowledge are needed within the technical support department. 

How was the initial setup?

The setup is straightforward. 

It is important to design and test systems to ensure they align with best practices in the security domain. 

What about the implementation team?

We implement the solution for customers. Deployments are quick and take a couple of minutes to a couple of hours depending on use cases. 

What's my experience with pricing, setup cost, and licensing?

The pricing is based on a licensing model by feature. 

What other advice do I have?

The solution is used widely and is good for small or medium-sized enterprises. It can be scaled further for larger enterprises. 

I recommend the solution and rate it a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Owner at Omma Consulting
Real User
Nov 5, 2022
Good features and fair pricing but needs better connectivity with FortiManager and FortiSwitch
Pros and Cons
  • "The solution is very stable."
  • "I like the features on offer, for example SD-WAN; it's one single configuration point for everything, especially when you have a headquarters and branch, and the VPN is also beneficial, with very good correlation between FortiAnalyzer and FortiManager, and we find the pricing to be fair."
  • "I didn't like the connectivity with FortiManager and FortiSwitch, which was buggy and annoying and had fewer features."

What is most valuable?

I like the features on offer. For example, SD-WAN. It's one single configuration point for everything, especially when you have a headquarters and branch.

The VPN also is beneficial also.

The correlation with the FortiAnalyzer is very good with FortiManager. 

The solution is very stable.

We find the pricing to be fair. 

What needs improvement?

I didn't like the connectivity with FortiManager and FortiSwitch, which was buggy and annoying and had fewer features. For example, sometimes you could change something in FortiManager, and then you had to upload another version of the configuration. If you changed something on the suite side, you had a problem. The correlation between FortiManager and the Forti suites was not that good.

I'd like more visibility and more troubleshooting features for the whole VPN. I'd like a better quality of service and maybe more features. We always compare features with what other vendors offer to see if there is added value from a certain product. From what I've seen, for example, with SD-WAN that Cisco used to build, which was similar to the VPN for FortiManager, it was quite easy to implement in comparison. 

For how long have I used the solution?

I've used this solution for the last four years.

What do I think about the stability of the solution?

It is a stable product. The performance is good. 

What do I think about the scalability of the solution?

It's scalable if you have many devices. It makes things easier, especially if you want to have a VPN and stuff like that. When you have lots of devices, it's very helpful as a solution.

Which solution did I use previously and why did I switch?

I work with a variety of Fortinet products, including FortiGate, FortiManager, FortiAnalyzer, and FortiWiFi with access points.

What's my experience with pricing, setup cost, and licensing?

The pricing is quite reasonable.

I can't speak to exact pricing as I don't handle the licensing aspects. In some cases, where customers have two or three devices, it comes for free.

What other advice do I have?

I'm a Fortinet partner. 

I'd rate the solution seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Jozef Beliansky - PeerSpot reviewer
Network engineers at a government with 501-1,000 employees
Real User
Sep 23, 2022
Easy to set up with good central management and helpful support
Pros and Cons
  • "Stability is good within the product."
  • "The most valuable feature is having one object on all networks, which allows for implementation only once."
  • "I prefer configuring rules and the VPN on the standalone device, not on the manager."

What is our primary use case?

We have 20 Forti Firewalls, including FortiManager. 

We use it for firewall management as we have many objects. In FortiManager, we use one type of object and implementation, the different firewalls.

What is most valuable?

The most valuable feature is having one object on all networks, which allows for implementation only once. We can have that object on one firewall or many, and we don't have to do everything one by one.

It's easy to set up the solution. 

Stability is good within the product.

It is scalable. 

Technical support is helpful and knowledgeable. 

The central management is great.

It's very transparent. If I  am troubleshooting for people who have a problem connecting to the network, then I can just open FortiManager and see all of the history of the connection. It makes it easy if I have to adjust a configuration.

What needs improvement?

The rules need to be more flexible. I prefer configuring rules and the VPN on the standalone device, not on the manager.

For how long have I used the solution?

I've used the solution for three years. 

What do I think about the stability of the solution?

It's quite stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have found the product to be scalable. It's not a problem if you want to expand it. 

For example, if you want to add another 10 or 15 firewalls, will it have any problems

How are customer service and support?

We have technical support in my local language. The person who assists us is senior and he's a master of FortiManager. He knows many options for configurations.

Their technical support is very responsive. They are very knowledgeable.

How would you rate customer service and support?

Positive

How was the initial setup?

It's easy to set up the product. It's an easy deployment. If I have a new box, we just have to create a template, and I add a new FortiGate to FortiManager, and implementation becomes only standard configuration via FortiManager. We do any password policy, proxy pack, and other features we implement, we do so through FortiManager. Other updates, for example, a hostname or object, is from FortiManager. However, if I create any specific rule on a specific VPN, we configure that on the device.

I'd rate the solution four out of five in terms of ease of implementation.

What's my experience with pricing, setup cost, and licensing?

We bought FortiManager as an option as we bought maybe five firewalls plus a license to FortiManager. The implementation site gave me only one price, which included both solutions. It was basically a package. It's moderately priced. I'd rate it a three out of five in terms of affordability.

What other advice do I have?

We had average security knowledge about management, and we started with a demo project. It was from Fortigate Support. They gave me two or three months free to try out FortiManager. I'd advise people to take the time to test it and see how it works. 

I'd rate the solution eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2026
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.