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Infrastructure and Cloud Architect at Vizion network
Real User
Mar 29, 2020
Easy to use, reliable centralized management, with good technical support
Pros and Cons
  • "The most valuable features are the centralized management of the firewalls."
  • "The most valuable features are the centralized management of the firewalls, by unifying the deployment process of the policies among many of the firewalls or virtual domains that you have, and it is very easy to install and use."
  • "It's a difficult process to transfer one interface from one virtual domain to another."
  • "The user interface itself has areas that need improvement."

What is our primary use case?

The primary use case of this solution is the management of firewalls.

What is most valuable?

The most valuable features are the centralized management of the firewalls. By unifying the deployment process of the policies among many of the firewalls, or virtual domains that you have, and it is very easy to install and use.

What needs improvement?

The user interface itself has areas that need improvement.

It would be very useful if they come up with a feature or a process that makes the transition of the interfaces between virtual domains easier. It's a difficult process to transfer one interface from one virtual domain to another.

For how long have I used the solution?

I have been working with Fortinet FortiManager for a few years.

We are using the latest version.

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Fortinet FortiManager
June 2026
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What do I think about the stability of the solution?

It's a very good solution. It's a stable and reliable product.

What do I think about the scalability of the solution?

It's a very scalable solution. It has been designed for a large environment. 

The concept of using a FortiManager is when you have a scalable modular infrastructure and several firewalls or Fortinet devices that you want to manage in a centralized environment.

We have three people using this solution and they are infrastructure engineers.

In our type of business, there is no plan or place for more expansion or improvement as we have a certain set of business services. The firewall is protecting our network and Fortinet devices are very limited in our company.

In our business, we cannot see a future for improving or expanding the use of FortiManager for some time.

How are customer service and support?

The Fortinet technical support is very good. It's a good team.

Which solution did I use previously and why did I switch?

Previously, we did not use a different solution.

How was the initial setup?

The initial setup is easy and took less than an hour to deploy.

What about the implementation team?

I did not use a vendor. I did it myself.

What was our ROI?

We are not yet at a point where we can see a return of investment. It's going to take some time for our new project, which is still in the deployment process, to start paying back the investment.

What's my experience with pricing, setup cost, and licensing?

The licensing costs depend on how many devices you want to use. It's based on the licensing model and the number of devices you add to the system.

The more devices you add to FortiManager, the more you need to pay.

I am not aware of any additional costs.

Which other solutions did I evaluate?

We did not evaluate other options as we already had FortiGate devices. FortiManager was the only option.

What other advice do I have?

You have to plan everything with very specific details before deploying the FortiManager, otherwise, it will be complex.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kehinde Bankole - PeerSpot reviewer
Manager IP Network Security Planning at MTN
Real User
Mar 25, 2020
Easy to setup, learn, and use
Pros and Cons
  • "The user interface is very easy to navigate."
  • "My advice to anybody who is researching this product is that it is quite easy to use and the learning curve is not steep."
  • "Regional support in African countries needs to be improved."

What is most valuable?

The user interface is very easy to navigate. It is comfortable to use.

What needs improvement?

Regional support in African countries needs to be improved.

For how long have I used the solution?

I have been using FortiManager for less than a year.

What do I think about the stability of the solution?

So far, FortiManager has been really stable.

What do I think about the scalability of the solution?

We have not pushed our usage to the point where we have had to scale, yet.

How are customer service and technical support?

The platform does not have proper support for Africans.

How was the initial setup?

The initial setup is straightforward and not as cumbersome as some other products.

Our deployment took a month or two because of the change management. 

What other advice do I have?

My advice to anybody who is researching this product is that it is quite easy to use and the learning curve is not steep.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
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902,417 professionals have used our research since 2012.
Security Manager at a computer software company with 11-50 employees
Real User
Top 10
Jan 20, 2020
Enables our clients to monitor multiple firewalls in one place
Pros and Cons
  • "The product is a combination of management and monitoring from the same interface."
  • "I recommend FortiManager if you have more than FortiGate firewalls or more Fortinet products."
  • "The areas that need improvement are implemenation and support. In terms of implementation, it mainly needs clear documentation."

How has it helped my organization?

One site we worked on had something like 10 firewalls in different branches, and the security admin there needed to monitor the firewalls from a centralized place, so we deployed FortiManager and configured it so he could monitor things from one place. 

At another site, we use it in backup mode for automatic backup.

What is most valuable?

The product is a combination of management and monitoring from the same interface.

What needs improvement?

The areas that need improvement are implementation and support. In terms of implementation, it mainly needs clear documentation. There are many features that are not mentioned in the documentation.

For how long have I used the solution?

We've been using FortiManager for almost one year. On some sites we use the latest version, and for other sites we use version 6.4.

We have done implementations of a number of Fortinet products such as Email and FortiWeb firewalls. We have implemented the portfolio of Fortinet products.

How are customer service and technical support?

For FortiManager, technical support is good, but it's not excellent. It's not perfect because there are times when it takes longer for them to reply to cases. And, as I mentioned, sometimes we can't find a feature in the documentation.

How was the initial setup?

It's easy to install and it takes about two days.

What other advice do I have?

I recommend FortiManager if you have more than FortiGate firewalls or more Fortinet products.

In terms of users of the solution, our clients are between medium and enterprise in scope.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/consultant.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.