I primarily use FortiManager to manage FortiGate firewalls. I started working with Fortinet in 2016, managing configurations to be pushed from FortiManager to firewalls and centralizing configurations to minimize errors.
Security Network Architect at a tech vendor with 1,001-5,000 employees
Helps automate configuration deployment, allowing us to plan and schedule configurations
Pros and Cons
- "FortiManager helps automate configuration deployment, allowing us to plan and schedule configurations."
- "FortiManager needs to handle different firewall versions more efficiently."
What is our primary use case?
How has it helped my organization?
It has simplified our work by allowing centralized configurations and minimizing errors, providing visibility into configurations, and scheduling configuration deployments.
What is most valuable?
FortiManager helps automate configuration deployment, allowing us to plan and schedule configurations. It works with proper encrypted protocols, ensuring security. FortiManager's documentation and diagrams are user-friendly, making it easy to understand the configuration process.
What needs improvement?
FortiManager needs to handle different firewall versions more efficiently. If FortiGate devices have different versions, managing them is challenging. There's also a need to upgrade firewalls or change chassis to adapt to FortiManager's version requirements.
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Fortinet FortiManager
January 2026
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For how long have I used the solution?
I have used the solution since 2016, which totals approximately nine years of experience.
What do I think about the stability of the solution?
FortiGate is very stable. Currently, Fortinet's configuration and operation are stable, and I rarely experience problems.
What do I think about the scalability of the solution?
FortiManager is scalable, but after several years, it may become limited due to versioning issues. This requires chassis updates to support newer versions.
Which solution did I use previously and why did I switch?
In the past, I worked with Alcatel Lucent and had partnerships involving FortiGate.
How was the initial setup?
It is easy to set up on-premises or on a virtual machine. Be cautious about versions to avoid compatibility problems.
What was our ROI?
The return on investment is high. It saves time, money, and resources, providing visibility into configurations.
What's my experience with pricing, setup cost, and licensing?
FortiGate offers the same features as Palo Alto yet at a more reasonable price. The ROI justifies the investment.
Which other solutions did I evaluate?
I have experience with FortiAnalyzer and other components but have not explored other firewall solutions like Palo Alto.
What other advice do I have?
I rate the overall solution eight out of ten.
One should be cautious about hardware and version compatibility. FortiManager is an efficient and cost-effective firewall management solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network & Security Team Head at a comms service provider with 10,001+ employees
Good support, stable, and easy to install and manage
Pros and Cons
- "It's very easy to install, and it's easy to discover and communicate with your device."
- "It requires a lot of resources. This is the main challenge."
What is our primary use case?
I use this solution to manage my VDOMs and FortiGate policies.
What is most valuable?
It's very easy to install, and it's easy to discover and communicate with your device.
We can manage VDOM, backup and restore configurations, and FortiGate. We have ten FortiGate firewalls.
What needs improvement?
It requires a lot of resources. This is the main challenge.
For how long have I used the solution?
I've been using this solution for more than ten years.
What do I think about the stability of the solution?
It's stable. I didn't have any issues with its stability or availability. It's good.
What do I think about the scalability of the solution?
It's scalable. I'd rate it a nine out of ten in terms of scalability.
How are customer service and support?
Fortinet's support is very good. Sometimes, Fortinet's support is better than Cisco's support. They are more talented. I'd rate their support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had Panorama from Palo Alto. We switched because most of our devices are from Fortinet. FortiManager is also easy to install and set up.
How was the initial setup?
It's very easy to install. This is the main reason why we are using it. It's easy to set up and manage. The only thing I am not happy with is the sizing of the RAM and hardware. The implementation took about two months because we have a big network.
What about the implementation team?
It was implemented in-house. We have a team of three engineers dedicated to installation and maintenance.
What's my experience with pricing, setup cost, and licensing?
If you compare Fortinet and Palo Alto, Fortinet is cheaper, but if you compare Cisco and Fortinet, sometimes Cisco is cheaper because Cisco gives us more discounts because of the size. Cisco isn't cheap, but sometimes, we get a big discount from them.
Its licensing is monthly. I'd rate it a seven out of ten in terms of pricing.
What other advice do I have?
I'd recommend having a demo of FortiManager before deciding on it. I had a demo to understand how this device will match my profile and my requirements. The demo answered all my questions.
Overall, I'd rate Fortinet FortiManager a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiManager
January 2026
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,899 professionals have used our research since 2012.
Network Specialist at a manufacturing company with 10,001+ employees
We can set unified policies from a central dashboard, reducing human error
Pros and Cons
- "FortiManager enables us to set unified firewall policies from one centralized dashboard, reducing human error. If you do not have a central dashboard, there's a chance you might set a policy on one firewall and forget to do it for another."
- "The SD-WAN solution is difficult to manage on FortiManager because you need to share some configurations on the firewall side. Sometimes you lose all connectivity with the firewall, so it is challenging to apply the default configuration to the SD-WAN solution."
What is our primary use case?
We use FortiManager to manage the roles and policies for all of our edge firewalls.
How has it helped my organization?
FortiManager enables us to set unified firewall policies from one centralized dashboard, reducing human error. If you do not have a central dashboard, there's a chance you might set a policy on one firewall and forget to do it for another.
What needs improvement?
The SD-WAN solution is difficult to manage on FortiManager because you need to share some configurations on the firewall side. Sometimes you lose all connectivity with the firewall, so it is challenging to apply the default configuration to the SD-WAN solution.
For how long have I used the solution?
I have used FortiManager for around two years.
What do I think about the stability of the solution?
I rate FortiManager nine out of 10 for stability.
What do I think about the scalability of the solution?
I rate FortiManager eight out of 10 for scalability. It's easy to scale, but you may run into some issues. We have around 4,000 users at my company.
How are customer service and support?
I rate Fortinet support six out of 10. The response time could be better.
How would you rate customer service and support?
Neutral
How was the initial setup?
Deploying FortiManager is easy, but you may need to reconfigure and restart the appliance during the setup if it loses the connection. This happened once, but it has been working fine since then.
What's my experience with pricing, setup cost, and licensing?
I rate FortiManager eight out of 10 for affordability. All of the features are included with the basic license. It isn't like other solutions where you need to pay for SD-WAN or additional bandwidth.
What other advice do I have?
I rate Fortinet FortiManager eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at a tech services company with 11-50 employees
Good management, easy to deploy policies, and very reliable
Pros and Cons
- "It is easy to deploy to licenses."
- "The documentation could be better."
What is our primary use case?
We primarily use the solution for management and analysis. We use it for the management of two or three firewalls and the deployment of policies.
What is most valuable?
This is quite a convenient solution. We can manage a number of items. The wireless management is easy.
The VPN is easy. I have the ability to do the proper configuration of each of the firewalls.
It is easy to deploy to licenses.
The initial setup is very simple.
The product is stable.
It is scalable.
The functionality is very high.
We have found the pricing reasonable.
What needs improvement?
I'm still exploring the solution. I have not come across any missing features.
The documentation could be better. Sometimes information seems lacking, however, maybe I'm not sure where to look for the information I need.
For how long have I used the solution?
I've been using the solution for about six months now.
What do I think about the stability of the solution?
The solution is stable and reliable. I'd rate it ten out of ten. It is extremely reliable with no bugs or glitches.
What do I think about the scalability of the solution?
It is a scalable solution. I'd rate it eight out of ten. I haven't tried to scale to any great extent.
We have around five users that are administrating the solution at the moment.
How are customer service and support?
We have never dealt with technical support yet.
Which solution did I use previously and why did I switch?
We did use the Cisco FTD Manager. Fortinet is easy to use and deploy. It's also easy to manage. It's a full-fledged integrated solution, unlike Cisco. Cisco also took longer in terms of committing policies.
How was the initial setup?
The setup process is simple and straightforward. It is not complex.
What about the implementation team?
We handled the setup in-house ourselves without any outside help.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty good. I'd rate the affordability nine out of ten. Compared to Cisco and Palo Alto, it's reasonable.
What other advice do I have?
I'd rate the solution eight out of ten. It's a very good solution. I'm still working on learning the solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Manager at a financial services firm with 11-50 employees
Simple to use with easy management and good reliability
Pros and Cons
- "It can scale well."
- "The price is a bit too high."
What is our primary use case?
We have two branches and find that this solution makes it easy to implement the same configuration in different firewalls. You don't have to log onto any of the equipment with the VPN of the customer. It is the easiest way to manage a network.
What is most valuable?
This tool is simple to use. It makes management very easy.
It helps with the underly IT. Things go more smoothly since everything is managed in one place.
The solution is stable.
It can scale well.
The product does help save a lot of time thanks to its efficient management capabilities.
What needs improvement?
The price is a bit too high. Aside from the price, I do not have any complaints about the product.
It would be ideal if they could bundle the product with others. Right now, you have all of these Forti products and you have to pay for a license for FortiGate and then have other licenses for the Analyzer and Cloud, for example. Instead of paying separately and having all of these licenses, it would be nice to centralize everything and maybe reduce the price for a bundle.
For how long have I used the solution?
I've used the solution for around seven months.
What do I think about the stability of the solution?
It has good stability. The product is reliable. I'd rate it nine out of ten in terms of reliability. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The scalability is great. I would rate it nine out of ten. It expands easily.
Which solution did I use previously and why did I switch?
We did not previously use any different products.
How was the initial setup?
The implementation is simple. It doesn't require an installation. All the products work on the same cloud. You just have to add it to the equation.
We have seven engineers working on it to support it. They are available for any maintenance requirements.
What was our ROI?
We have seen a bit of ROI in that we save time providing the service to clients.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty high.
What other advice do I have?
I'm using the latest version of the solution.
It's a good solution. I'd suggest others to go ahead and try it without any hesitation.
I'd rate the product nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
Pre-Sales Engineer at a comms service provider with 5,001-10,000 employees
Great pricing, good support, and very customizable
Pros and Cons
- "Setup, setting policies, and reporting were all very easy. We had no issues whatsoever getting the solution up and running."
- "Their EDR products could be better. They need to dedicate more R&D to that area."
What is our primary use case?
We had a customer that had about five locations and at each location, they needed a management device. We installed FortiManager at the head office and all locations report back to it.
What is most valuable?
Setup, setting policies, and reporting were all very easy. We had no issues whatsoever getting the solution up and running.
The ability to manage multiple devices is great. We have one set up and one pane of glass for management. The reporting features are customizable for the customer. We would normally just show them some default reports and they would customize them. So far, there are no problems customizing your reports.
What needs improvement?
I haven't had any issues with the product.
Their EDR products could be better. They need to dedicate more R&D to that area.
For how long have I used the solution?
I've used the solution for a while. The company I work with now exclusively uses Fortinet products.
How are customer service and support?
Technical support is very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
For network monitoring, I've previously used SolarWinds. The major differences are the ease of use of Fortinet and its single pane of glass. It's also easier to get reports. SolarWinds can require a little more technical knowledge.
How was the initial setup?
The initial setup is very simple. I'd rate the process eight out of ten in terms of ease of setup. The deployment takes, on a complex install, about two days. On a simpler install, it would take less than a day.
Usually, we have one solution implementation engineer managing the deployment.
Once we have implemented it, it goes over to our support center and they handle it under a managed service.
What's my experience with pricing, setup cost, and licensing?
Fortinet has the best pricing currently on the market. They are very competitive, especially if you are a preferred partner (which we are).
What other advice do I have?
I'd advise others to use it. It's a powerful tool. It makes managing multiple Fortinet products very easy. You can tie in FortiSwitches, Fortigates, et cetera, and gain one central point of management with great reporting functionality.
I'd rate the solution an eight out of ten. It's best of breed and always on the cutting edge of security technologies. they keep abreast of upcoming trends and emerging technologies.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Presales Consultant at a computer software company with 1,001-5,000 employees
Feature-rich with good centralization of management and helpful support
Pros and Cons
- "The features are good."
- "There may be a communication issue. However, other items may be the culprit, such as network connectivity. It depends on the customer's network."
What is our primary use case?
We had clients that wanted to manage multiple devices such as Fortigate firewalls. The customer had an environment with multiple devices or multiple branches. Now, they can centrally manage everything with this one product.
What is most valuable?
The features are good.
The reporting functionality is centralized. You can see policies and monitor the entire infrastructure. It makes administration very easy.
What needs improvement?
I cannot comment on what needs to be improved, although there are always potential areas for improvement in every product.
The Fortinet team is always very responsive and resolves issues quickly. For example, sometimes there may be a communication issue. However, other items may be the culprit, such as network connectivity. It depends on the customer's network.
For how long have I used the solution?
I've used the solution for two years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
The solution is scalable. The solution can be scalable or maybe not scalable enough in some use cases. If you are working with a private or public cloud, it is very scalable. If you go for a hardware-based client, you may need to upgrade the hardware to scale.
How are customer service and support?
Technical support is very good. They could always be better. Sometimes certain issues take more time, especially in terms of escalation.
How would you rate customer service and support?
Positive
How was the initial setup?
The installation is very easy. Documentation is very easy to find on the partner portal.
Configuration can be a big task. It depends on the scope of work. However, a fresh install might take about one hour.
One person can easily deploy the product. That said, it depends on the environment. For example, if some devices are located in another location, another person may need to be there. You might need some credentials for that location as well.
There is some maintenance for proper monitoring and updating to the latest version of firmware. If you get any error messages or alerts, you'll have to action them. One person can handle maintenance tasks.
What's my experience with pricing, setup cost, and licensing?
The solution is competitive. It's neither cheap nor expensive. The solution can be paid annually. If you use a cloud, you will have to pay for subscription charges.
What other advice do I have?
I work as a reseller.
I'd advise the solution to users that have a big organization and if they are using Fortigate Firewalls, It helps centralize anything.
I'd rate the solution nine out of ten. They have so many features. It's very feature-rich. From one central location, you can monitor everything.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Senior Client Manager at a computer software company with 1,001-5,000 employees
Straightforward setup, and simple policy and management
Pros and Cons
- "The most valuable feature of Fortinet FortiManager is the ease of manageability and policy-pushing functionality."
- "Fortinet FortiManager could improve them by adding more portfolio components."
What is our primary use case?
Fortinet FortiManager can provide visibility for other Fortinet solutions across the company's environments, such as multiple branch offices. You are able to manage all these devices efficiently.
What is most valuable?
The most valuable feature of Fortinet FortiManager is the ease of manageability and policy-pushing functionality.
What needs improvement?
Fortinet FortiManager could improve them by adding more portfolio components.
In a future release, it would be beneficial if Fortinet FortiManager could improve by adding more devices able to be managed the solution, including switching, routing, and wireless,
For how long have I used the solution?
I have been using Fortinet FortiManager for approximately five years.
What do I think about the stability of the solution?
The stability is fine but could improve.
I rate the stability of Fortinet FortiManager an eight out of ten.
What do I think about the scalability of the solution?
Fortinet FortiManager is a scalable solution.
I have a considerable number of clients who currently use FortiManager - at present, I can recall more than five. Since effective policy management and centralized upgrades are critical for multi-location management, FortiManager is an essential tool for such purposes. FortiManager is installed in the majority of my clients' locations.
How are customer service and support?
The support of Fortinet FortiManager is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Fortinet FortiManager is straightforward. We can push out the policies centrally. From a hardware or a component perspective, the implementation is simple.
The initial implementation can be completed in just a few days. However, over the course of a week or a week and a half, we could potentially refine and simplify the process. Nevertheless, it's an ongoing endeavor, as each organization's needs dictate the policies that must be established and maintained.
What about the implementation team?
One person is enough for the deployment of the solution. However, it can depend on the environment. If there are a lot of modifications there might be a need for more people for the deployment.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiManager operates on a licensing system that is dependent on the number of devices being managed. Yearly subscription renewal is necessary to continue using the service. Although there is a cost associated with Fortinet FortiManager, its price is undoubtedly justified by the value it provides in terms of the purpose it serves.
What other advice do I have?
Fortinet FortiManager is highly recommended as a crucial component of any comprehensive solution offered to clients. This is especially true for clients operating in multi-location and multi-branch environments, where individually managing, upgrading, and patching each location can be a significant burden. In such scenarios, Fortinet FortiManager can greatly alleviate these challenges and streamlines the management process.
I rate Fortinet FortiManager an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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Updated: January 2026
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