We work with the FortiManager tool to configure several solutions for our customers. Generally, our customers already have the product installed on their network. We work as independent consultants.
Owner at EASI Network
Integrates easily with other Fortinet products and is very stable
Pros and Cons
- "A fully integrated solution."
- "Can be difficult to configure."
What is our primary use case?
What needs improvement?
The product could be improved by making it a little easier to configure. Sometimes it's a bit complicated to find the right way to configure. For example, if you want to have a link between a FortiGate to a FortiSwitch, sometimes it's not so clear. Sometimes there is a problem because U.S. FortiGate has one version and FortiSwitch has another version of the operating system and it's difficult to create, to have a link between two devices, and we have to do an upgrade before using it.
I would like the configuration to be easier. If that is solved then the product is perfect.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
I have no experience with scalability.
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June 2025

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How are customer service and support?
The technical support for us is great. We get our support from Fortinet in Belgium, so we can communicate directly with a technician in Belgium. It's perfect.
Which solution did I use previously and why did I switch?
We also train in Cisco and are certified and support Cisco, so we know that solution very well. The difference between the two is that Cisco is always more complicated than Fortinet.
How was the initial setup?
I think the initial setup is too complicated because there are several versions of the operating systems, so you don't have directly connections between two devices. In the study guide it's easier but on site it's not so easy.
What's my experience with pricing, setup cost, and licensing?
I think the pricing is reasonable, it's cheaper than Cisco.
What other advice do I have?
It's a good solution if the customer has all Fortinet products. The advantage of Fortinet is that if you have all their products - FortiGate or FortiSwitch or FortiController, FortiWeb, FortiClient, it's an integrated solution but if you have only Fortinet Switch, it's no more interesting than Cisco.
I would rate this product an eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: consultant

Security Manager at Alternative Solutions
Enables our clients to monitor multiple firewalls in one place
Pros and Cons
- "The product is a combination of management and monitoring from the same interface."
- "The areas that need improvement are implemenation and support. In terms of implementation, it mainly needs clear documentation."
How has it helped my organization?
One site we worked on had something like 10 firewalls in different branches, and the security admin there needed to monitor the firewalls from a centralized place, so we deployed FortiManager and configured it so he could monitor things from one place.
At another site, we use it in backup mode for automatic backup.
What is most valuable?
The product is a combination of management and monitoring from the same interface.
What needs improvement?
The areas that need improvement are implementation and support. In terms of implementation, it mainly needs clear documentation. There are many features that are not mentioned in the documentation.
For how long have I used the solution?
We've been using FortiManager for almost one year. On some sites we use the latest version, and for other sites we use version 6.4.
We have done implementations of a number of Fortinet products such as Email and FortiWeb firewalls. We have implemented the portfolio of Fortinet products.
How are customer service and technical support?
For FortiManager, technical support is good, but it's not excellent. It's not perfect because there are times when it takes longer for them to reply to cases. And, as I mentioned, sometimes we can't find a feature in the documentation.
How was the initial setup?
It's easy to install and it takes about two days.
What other advice do I have?
I recommend FortiManager if you have more than FortiGate firewalls or more Fortinet products.
In terms of users of the solution, our clients are between medium and enterprise in scope.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/consultant.
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Fortinet FortiManager
June 2025

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Pre-Sales Engineer at a tech services company with 201-500 employees
Easy to manage, good interface, and simple to use
Pros and Cons
- "The best feature of Fortinet FortiManager is its ease of use. It is easy to manage the firewall from Fortinet FortiManager. Additionally, the interface is very good."
- "The FortiManager is more complex and they can make it easier to use the VPN manager. All other features are okay. However, the VPN manager is more difficult and can cause some issues in the environment, if you do not have the experience to use it."
What is our primary use case?
I have used the FortiManager to implement and manage the Fortigate solution in one company that we implemented Fortinet. We use the FortiManager to manage all the Fortigates, firewalls, projects, and old projects.
What is most valuable?
The best feature of Fortinet FortiManager is its ease of use. It is easy to manage the firewall from Fortinet FortiManager. Additionally, the interface is very good.
What needs improvement?
The FortiManager is more complex and they can make it easier to use the VPN manager. All other features are okay. However, the VPN manager is more difficult and can cause some issues in the environment, if you do not have the experience to use it.
For how long have I used the solution?
I used Fortinet FortiManager within the last 12 months.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiManager is very good.
How are customer service and support?
The technical support is good.
How was the initial setup?
The initial setup is easy.
What about the implementation team?
The amount of technicians you would need for the implementation of Fortinet FortiManager depends on the environment. If you have many firewalls managed by FortiManager, you need more people. However, one person can manage the FortiManager, but you have the Fortigate environment to manage, you need more people, for example approximately four for the environment.
What other advice do I have?
I encourage the use of this solution. It is very good because they make it easy to manage the environment.
I rate Fortinet FortiManager a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: June 2025
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