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Taimoor Khan - PeerSpot reviewer
Network Operations Engineer at Inara Technologies
Reseller
Top 10
User-friendly and very clear with easy to push templates
Pros and Cons
  • "I pushed templates from FortiManager to our site, and they were deployed successfully."
  • "When I started, it was a bit difficult, however, now it's okay. It can be a bit complex for basic users."

What is our primary use case?

FortiManager, we're just managing our FortiGates deployed in our different sites, and we are monitoring our MSSP solution there from the FortiManager. There are different sites and different clients that have their different FortiGates. The FortiManager manages all FortiGates. We push templates. If there are any changes in the FortiGate, we're just not doing that directly to the FortiGate, we are managing it via FortiManager.

What is most valuable?

It was very amazing. The things were very clear. I pushed templates from FortiManager to our site, and they were deployed successfully. It was quite enjoyable.

The templates are great. They are very helpful. You make a template and push it to the FortiGate, and it's been working fine.

It's pretty user-friendly.

Technical support is helpful.

The solution can scale.

It's stable. 

What needs improvement?

I didn't use the alternative FortiManager yet, so I'm happy with the FortiManager right now. If I use some other product, then I should be able to isolate things, and I'd like some sort of isolation feature in the product. There's nothing I can say that's a negative point. 

When I started, it was a bit difficult, however, now it's okay. It can be a bit complex for basic users.

If I'm defining a subnet, I need to define it in two different locations. We have to create the subnet and then name it as well. So there are two different ways to define a single subnet, and it should only be one.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. 

Buyer's Guide
Fortinet FortiManager
June 2025
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What do I think about the scalability of the solution?

The solution is scalable. We have a lot of customers on the product and some are expanding.

How are customer service and support?

Technical support is very helpful and responsive. Every time we open a ticket, they help us and make sure it's resolved. 

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

I didn't deploy FortiManager. I'm just operating it. When I joined the company, it was already deployed, and we didn't deploy any other FortiManager. I didn't work on implementation. My understanding, however, is that it would not be that difficult. 

What's my experience with pricing, setup cost, and licensing?

Compared to competitors like Cisco, Fortinet is very reasonable. 

Which other solutions did I evaluate?

We didn't research any other solutions. We like and prefer FortiManager.

What other advice do I have?

We are Fortinet partners.

The solution is deployed on-premises in our data center.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Consultant at AMH Consulting Group
Reseller
Easy configuration and scalable with an easy setup
Pros and Cons
  • "You can configure it at your ease."
  • "You cannot integrate with other solutions."

What is most valuable?

We use it to manage the FortiGate and install it on several sites. You can see the lock, and if there is a problem inside the network, the FortiGate sends a warning to the Fortinet FortiManager. It allows you to check and know what the problem is. If we use the Fortinet FortiManager to replicate the configuration and want to install ten FortiGate on ten sites, you don't have to set configuration on all ten. You can configure one FortiGate and the Fortinet FortiManager to replicate the configuration on all orders of FortiGate. You can manage the bandwidth and decide to set it. For example, the IT team can use two megabytes, and the commercial team can use one gigabyte. In addition, you can configure it at your ease.

What needs improvement?

You cannot integrate with other solutions, so they should allow integration with Cisco and Juniper. It'd be great if we could log into other provider equipment on Fortinet FortiManager.

For how long have I used the solution?

We have been using this solution for five years. It is deployed on cloud. We are satisfied with Fortinet FortiManager because it's a very interesting solution.

What do I think about the stability of the solution?

It is stable but also depends on the type of internet connection that you have. If your internet connection is stable, the Fortinet FortiManager allows different sites to be easily accessible.

What do I think about the scalability of the solution?

It is a scalable solution. Our customers are big enterprises and corporate clients.

How are customer service and support?

When you have some problem, they are always available to help.

How was the initial setup?

The initial setup is easy compared to Cisco Solutions because you just have to click when configuring. Whereas with Cisco, you have to set CMI commands.

What's my experience with pricing, setup cost, and licensing?

I rate this solution a nine out of ten. I do not have specific details about the licensing costs. Compared to competitors like Panorama, Fortinet FortiManager is cheaper.

What other advice do I have?

Companies are interested in this solution. We help about five clients install the solution on their sites.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Fortinet FortiManager
June 2025
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,129 professionals have used our research since 2012.
Harshama Silva - PeerSpot reviewer
Senior Manager at ITX360 (Pvt) Ltd
Real User
Top 5
Expandable and useful for management purposes but the price may be high for smaller environments
Pros and Cons
  • "It's a scalable product."
  • "The GUI is not ideal."

What is our primary use case?

We are one of the partners, so we are using it for customer testing for managers, owners, and others at head office. We are looking at FortiManager in terms of quality deployment and ability to manage everything. We're using it for management.

How has it helped my organization?

We are using a VM version and can scale it as we need. It depends on our license, however, we find we can scale.

What is most valuable?

The general policy, its integration, and deployment are all easy. We don't have a lot of devices, however, it creates a center where we can manage everything. The initial setup is very simple. 

The solution is stable. 

It's a scalable product.

What needs improvement?

The GUI is not ideal. It needs to be improved. It should be more user-friendly.

For how long have I used the solution?

I've been using the solution for around two years. 

What do I think about the stability of the solution?

The product is a stable one. From time to time, we may see bugs, however, overall, it's a stable one. It doesn't crash or freeze. It is reliable. 

How are customer service and support?

The support has been good. They are helpful and responsive. We're pleased with the level of service we get.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I don't have much experience with the other products compared to this product. The main reason that it's been chosen for clients is it's very well integrated with the rest of the Fortinet environment. For example, if somebody has an environment in SuccessFactors, FortiManager is good.

How was the initial setup?

It's very simple to set up the solution. It's not overly complex or difficult. The documentation helps with any complexity.

I'd rate the solution four out of five in terms of ease of deployment. 

You just need a single engineer, a software engineer, to set up and maintain the solution. Someone who has Fortigate knowledge should have no problem handling the solution. 

What's my experience with pricing, setup cost, and licensing?

When you are going for a massive FortiGate environment, the costs compared to your investment would be fine. However, if you're going for below ten devices, the cost will be a little bit high. You would have to justify the expense. 

I'd rate it a three out of five in terms of availability.

What other advice do I have?

We are a Fortinet partner. 

I'd rate the solution seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1487874 - PeerSpot reviewer
Technical Network Consultant, Sr Network Engineer at a transportation company with 10,001+ employees
Consultant
Intuitive multi-use solution suitable for large companies with experienced technical staff
Pros and Cons
  • "The SD-WAN deployment environment, and the SD-WAN templates are particularly useful. Managing the solution is very intuitive. The initial setup of the solution was very straightforward."
  • "The interface could be improved. It is split up into different areas, which makes it more difficult to navigate and get the right section of the correct file. The solution is quite expensive, so it would not be suitable for small to medium sized organizations."

What is our primary use case?

We use the solution for SD-WAN customers, deployment, and interface management.

What is most valuable?

The SD-WAN deployment environment, and the SD-WAN templates are particularly useful for us. Also, we have found that managing the solution is very intuitive, which is perfect for us.

What needs improvement?

The interface could be improved. It is split up into different areas, which makes it more difficult to navigate and get the right section of the correct file.

For how long have I used the solution?

We have been using this solution for over two years.

What do I think about the stability of the solution?

We have found the solution to be stable during our time using it.

What do I think about the scalability of the solution?

We have found the solution to be easily scalable.

How are customer service and support?

We have direct support, and sometimes issues aren't resolved as quickly as we would like them to be. However, they are always willing to help, and they will escalate issues if they aren't resolved to our liking.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of the solution was very straightforward.

What about the implementation team?

The implementation was carried out in-house.

What's my experience with pricing, setup cost, and licensing?

The solution requires you to have a license for every device, as well as for any advanced features being used, which makes it costly for high-volume users. However, for a large-scale environment with a lot of customers we have found it to be a worthwhile investment.

What other advice do I have?

This product requires knowledge of firewalls in order for the initial setup to be straightforward, and to ensure the product is effective once installed. We also found that deployment is easy through this solution. 

The solution requires updates, during which it needs to communicate with the Fortinet Cloud. However, it can do this automatically, if the firewalls are set up correctly.

The solution is quite expensive, so it would not be suitable for small to medium sized organizations.

I would rate this solution as eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Security Manager at Alternative Solutions
Real User
Top 5
The best stability for application control and inspections
Pros and Cons
  • "The solution has the best stability for application control and inspections."
  • "The fabric for integrations or connections could be improved."

What is our primary use case?

I am a systems integrator and work with customers to integrate the solution. 

What is most valuable?

The solution has the best stability for application control and inspections. 

What needs improvement?

The fabric for integrations or connections could be improved. This would make a big difference for some customers. 

For how long have I used the solution?

I have been using the solution for more than five years. 

What do I think about the scalability of the solution?

The solution is very scalable so I rate scalability a ten out of ten. 

How are customer service and support?

Support has an overall lack of knowledge. We have opened many tickets for support but they don't even answer them. 

What's my experience with pricing, setup cost, and licensing?

Pricing could improve a little bit so I rate it a seven out of ten. 

What other advice do I have?

It is important to select the features you need at the outset. Some customers don't do this correctly so their hardware doesn't perform as well. Take into account the applications you want to run on the solution when selecting features. 

I rate the solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2012637 - PeerSpot reviewer
Network Architect at a computer software company with 11-50 employees
Real User
Top 5
The single-pane device management is great but bugs cause stability issues
Pros and Cons
  • "The solution brings device management into one single pane of glass and is a pretty good product."
  • "The solution has some bugs."

What is our primary use case?

Our company recommends the solution to customers as a single management platform for multiple Fortinet devices such as FortiAP, FortiSwitch, and FortiGate. 

What is most valuable?

The solution brings device management into one single pane of glass and is a pretty good product. 

What needs improvement?

The solution has some bugs that we have to fix for customers. We provide feedback about these issues to Fortinet for future development or updates. 

More software stability is needed to prevent breakdowns. 

For how long have I used the solution?

I have been using the solution for one month. 

What do I think about the stability of the solution?

The solution is pretty stable and integrates well with cloud tools. 

More stability and bug fixes are needed to prevent breakdowns. 

What do I think about the scalability of the solution?

The solution is pretty scalable and can support 4,000 devices on a single pane. 

How are customer service and support?

Technical support could be better because it takes them awhile to handle items. More technical resources and knowledge are needed within the technical support department. 

How was the initial setup?

The setup is straightforward. 

It is important to design and test systems to ensure they align with best practices in the security domain. 

What about the implementation team?

We implement the solution for customers. Deployments are quick and take a couple of minutes to a couple of hours depending on use cases. 

What's my experience with pricing, setup cost, and licensing?

The pricing is based on a licensing model by feature. 

What other advice do I have?

The solution is used widely and is good for small or medium-sized enterprises. It can be scaled further for larger enterprises. 

I recommend the solution and rate it a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Network consult at BPI France
Real User
Enabled us to manage 50 sites from a central management console
Pros and Cons
  • "This solution enables you to centralize the rules and the configuration of all the equipment."
  • "The CLI could be enhanced."

What is our primary use case?

FortiManager is software that enables you to manage the solution from a central point. For instance, we had 50 sites and were able to manage all the sites from a central management console. This solution is deployed on-premises. My company was using version 7.

There were 5,000 people using this solution in my company.

How has it helped my organization?

We had a security policy that was deployed on all the devices, and we managed it from only one place. We didn't have to manage it on each piece of equipment. Second, regarding the configuration of SD-WAN, we could build configuration templates on FortiManager and push the templates from FortiManager to the different Fortigate units.

What is most valuable?

This solution enables you to centralize the rules and the configuration of all the equipment.

What needs improvement?

One of the biggest limitations is the grammar of the API – not the API itself. It was not very well done.

The CLI could be enhanced.

What do I think about the stability of the solution?

Stability was good.

What do I think about the scalability of the solution?

Scalability was very good.

How are customer service and support?

Technical support was excellent. We bought the optional support, so we paid an additional fee.

We had dedicated support just for us. We had one person who was really good and helped us design the solution. We had a very good design, so the deployment was good afterward.

How was the initial setup?

Setup is of medium difficulty. It's not that complicated, but it's not easy. On a scale of 1 to 5, I would rate it a 3. It's not a simple plug and play, but it's not that difficult either.

For the design and deployment, we used four people. For maintenance, we only needed one part-time engineer per year.

What about the implementation team?

We used an external company to run the deployment, and it took us three months to finish the design of the solution and three months to deploy all the boxes and all sites.

We had some people who were helping us deploy because there were several sites all over the country, so there were some people who were going on-site.

What's my experience with pricing, setup cost, and licensing?

For the licensing fee, we paid around 10,000 to 15,000 euros. 

What other advice do I have?

I would rate this solution 7 out of 10.

My advice is to know your product before you start using it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Leonardo Laurentino - PeerSpot reviewer
IT infrastructure and Cyber Security Analyst at COOPTEC Soluções em TI
Real User
Top 20
We can create, manage, and deploy multiple scripts to our firewalls
Pros and Cons
  • "The firewall configuration has more capabilities than the other firewall management systems that I have worked with."
  • "The reporting details have room for improvement."

What is our primary use case?

We use Fortinet FortiManager to manage over 2,000 firewalls. We use the solution for reporting, implementing, and deploying policies and objects to the firewalls.

How has it helped my organization?

Fortinet FortiManager has saved us time by allowing us to create a lot of scripts that can be deployed at the same time to all the firewalls.

What is most valuable?

The firewall configuration has more capabilities than the other firewall management systems that I have worked with.

What needs improvement?

The reporting details have room for improvement.

For how long have I used the solution?

I have been using Fortinet FortiManager for six months.

What do I think about the stability of the solution?

I would rate the stability of Fortinet FortiManager a nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of Fortinet FortiManager an eight out of ten.

Which solution did I use previously and why did I switch?

We previously used Sophos Firewall Central Management and transitioned to Fortinet FortiManager, primarily due to its industry reputation.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiManager is costly.

What other advice do I have?

I would rate Fortinet FortiManager a ten out of ten.

I recommend Fortinet FortiManager because it can be used for firewall configuration, reporting, PPMs, and deploying scripts.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.